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- EU ALCOVE Project: Latest Reports (ALCOVE Official Website / University of Worcester’s Association for Dementia Studies)
- Wolverhampton’s Joint Dementia Strategy (Dementia Action Alliance / Wolverhampton City Council / Wolverhampton City Primary Care Trust)
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Tag Archives: Communication
Guide to the Healthcare System in England and NHS Accountabilities (Department of Health / Nuffield Trust)
Posted on May 9, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary This Department of Health guide explains the overall structure of the NHS, following the Health and Social Care Act 2012. It summarises the main organisations in the healthcare system and how their roles are intended to work together. The … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, National, NHS, Nuffield Trust, Patient Care Pathway, Person-Centred Care, Proposed for Next Newsletter, Quick Insights, Standards, UK, Universal Interest
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Tagged Abolition of SHAs, Accountabilities, Accountability, Care Quality Commission (CQC), CCGs: Clinical Commissioning Groups, Clinical Commissioning Groups (CCGs), Commissioning Support Service (CSS), Commissioning Support Services, Communication, Community Health Services Forum, Compassion, Competence, Complaint and Redress, Confidentiality, Consent, Constitution (NHS), Contractual Duty of Candour, Dignity, Dignity and Respect, Education and Training, Empowerment, Health and Social Care Act (2012), Health and Social Care Reform, Health Care Reform, Health Education England, Health Reform, Healthwatch, Healthwatch England, Local Authorities, Local Education and Training Boards, Local Education and Training Boards (LETBs), Local Educational and Training Boards, Local HealthWatch, NHS Accountability, NHS Commissioning Board, NHS Commissioning Board (NHSCB), NHS Commissioning Board Authority (NHSCBA), NHS Constitution and Whistleblowing, NHS Constitution Team, NHS Constitution: Updated 2012, NHS England, NHS England (Formerly the NHS Commissioning Board), NHS Health and Social Care Act (2012), NHS Outcomes Framework, NHS Outcomes Framework Domains, NHS Reform, NHS Reform in England, NHS Values, NHSCB, NHSCBA, NICE, Parliamentary and Health Service Ombudsman, Patient Advice and Liaison Services (PALS), Patient and Staff Feedback, Patient Choice, Patient Experience, Patient Safety, Patient Satisfaction, Patients First and Foremost, Patients Not Heard, Penalties for Disinformation, PHE: Public Health England, Principle 7: The NHS is Accountable to the Public Communities and Patients, Public Health England, Public Health England (PHE), Public Health Reform, Putting Patients First: NHS England Business Plan 2013/14 – 2015/16, Reform, Safeguarding, Safeguarding Adults at Risk, Safeguarding in the NHS, Secretary of State for Health, Shadow Boards (Health and Wellbeing Boards), Specialist NHS Support, Supporting Providers of Care, Transparency and Accountability, Whistleblowing
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SBAR Tool: Situation – Background – Assessment – Recommendation (NHS Institute for Innovation and Improvement)
Posted on April 23, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary The SBAR tool consists of standardised prompt questions to frame communication, in four sections. The steps are: S: Situation B: Background A: Assessment R: Recommendation “The tool consists of standardised prompt questions within four sections, to ensure that staff are … Continue reading →
Posted in For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), International, National, NHS, Patient Care Pathway, Practical Advice, Proposed for Next Newsletter, Quick Insights, UK, Universal Interest
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Tagged Collaborative Communication, Communication, Kaiser Permanente, NHS Institute for Innovation and Improvement, NHS SBAR Template, SBAR (Situation Background Assessment Recommendation), SBAR Technique for Communication: Situational Briefing Model, SBAR Tool: Situation - Background - Assessment - Recommendation
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Compassion in Practice: Implementation Plans (NHS England)
Posted on April 16, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary Compassion in Practice is the three-year vision and strategy for nursing, midwifery and care staff, as created by Jane Cummings, the Chief Nursing Officer for England (CNO) at NHS England (previously the NHS Commissioning Board), and Viv Bennett, Director … Continue reading →
Posted in Acute Hospitals, Community Care, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Integrated Care, National, NHS, Patient Care Pathway, Person-Centred Care, Practical Advice, Proposed for Next Newsletter, Quick Insights, Standards, UK, Universal Interest
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Tagged 6 C’s of Nursing, 6Cs Live!, Assessment of Competence, Care and Compassion, Care Is Our Business, Chief Nursing Officer for England (CNO), Chief Nursing Officer’s Conference (2012), Commitment), Communication, Compassion, Compassion and Care, Compassion in Practice, Compassion in Practice: Action Areas, Compassion in Practice: Implementation Plans NHS England, Compassionate Care, Compassionate Care in Acute Hospital Settings, Competence, Courage, Cultural Barometer, Culture, Culture Change, Customer Service and Communication, Dementia Challenge, Enabling Compassionate Care in Acute Hospital Settings, Experiences, FFT: Friends and Family Test, Friends and Family Test (NHS), Future Leadership Forum for Social Care, Health Education England (HEE), Image of Nursing, Independence, Independent Living, Jane Cummings: Chief Nursing Officer for England, Leadership, NHS Change Day, NHS Commissioning Board, NHS Commissioning Board (NHSCB), NHS Commissioning Board: Nursing Directorate, NHS England (Formerly the NHS Commissioning Board), NHS Friends and Family Test, NHS Leadership Academy, North England Transparency of Care Project, Nurses per Occupied Bed (NPOB), Nursing and Midwifery Council’s Raising Concerns, Patient Experience, Prime Minister’s Dementia Challenge, Public Health, Public Health England, Recruitment and Retention, Respectful Communication, Shaping Culture, Six C’s (Jane Cummings: Chief Nursing Officer for England), Staying Independent, The 6 Cs, The 6Cs, User Experience, Vision and Strategy for Nurses Midwives and Care Staff, Well-Being, Wellbeing
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Putting Patients First: NHS England’s Business Plan for 2013/14 – 2015/16 (NHS England)
Posted on April 11, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary NHS England has published a business plan oriented towards putting patients at the entre of improving care. “Putting patients first: the NHS England business plan for 2013/14 – 2015/16” is a three-year plan for measuring health and care service performance using … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NHS, Patient Care Pathway, Person-Centred Care, Proposed for Next Newsletter, Quick Insights, Standards, UK, Universal Interest
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Tagged 6 C’s of Nursing, 6Cs in Dementia Practice, Accountabilities, Accountability, Admiral Nurses, Assessment of Competence, Care and Compassion, Chief Nursing Officer for England (CNO), Clinical Leadership, Commissioning for Quality and Innovation (CQUIN) Indicators, Commissioning Support, Communication, Compassion, Compassion and Care, Compassion in Practice, Compassion in Practice: National Vision and Strategy for Nurses, Compassionate Care, Compassionate Care in Acute Hospital Settings, Competence, Consequences of the Francis Inquiry Report, Courage, CQUIN Dementia Goal, Dementia Awareness, Dementia Challenge, Dementia Specialists, Demonstrating 6Cs in Dementia Practice, Dignity, Dignity and Respect, Direct Commissioning, Emergency Preparedness, Everyone Counts, Francis Inquiry Report, Leadership, National Dementia CQUIN, NHS England, NHS England (Formerly the NHS Commissioning Board), NHS England Business Plan 2013/14 – 2015/16, Nursing Vision and Strategy, Operating Model, Partnership, Patient Experience, Prime Minister's Challenge on Dementia, Prime Minister’s Dementia Challenge, Public Health, Public Health England, Putting Patients First: NHS England Business Plan 2013/14 – 2015/16, Reactions to the Francis Inquiry Report, Recruitment and Retention, Respectful Communication, Responses to the Francis Inquiry Report, Robert Francis QC, Royal College of Nursing (RCN), Shaping Culture, Six C’s (Jane Cummings: Chief Nursing Officer for England), Strategic Clinical Networks, Strategic Clinical Networks (SCNs), The 6 Cs, The 6Cs, Transparency and Accountability, User Experience
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Ethics Tool Kit (BMA)
Posted on April 10, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary The British Medical Association (BMA) has produced a tool kit of information summary “cards” which introduce the core issues concerning common ethical problems and provide practical approaches to those problems / issues. “The tool kit is structured around a number … Continue reading →
Posted in Acute Hospitals, Community Care, For Doctors (mostly), National, Practical Advice, Proposed for Next Newsletter, Quick Insights, UK, Universal Interest
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Tagged Autonomy and Choice, Best Interests Test, BMA Guidance, British Medical Association (BMA), Capacity and Capability, Communication, Confidentiality, Consent, Cultural Relativism, Decision-Making Capacity, Ethical Dilemmas, Ethical Issues of Dementia Care, Ethics and Decision-Making, Ethics Tool Kit (BMA), General Medical Council, Medical Electives, Medical Ethics, Mental Capacity, Mental Capacity Act 2005, Moral Relativism, People With Dementia Who Lack Capacity, Self-Determination, Social Media
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Making a Difference in Dementia: Nursing Vision and Strategy (Department of Health)
Posted on March 30, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary The Making a Difference in Dementia strategy recognises the “unique and specialist contribution” that nurses can make in the care of people with dementia. The vision / strategy demonstrates the 6Cs for dementia care (Care, Compassion, Competence, Communication, Courage, Commitment) … Continue reading →
Posted in Acute Hospitals, Community Care, Department of Health, End of Life Care, For Carers (mostly), For Nurses and Therapists (mostly), In the News, Management of Condition, National, NHS, Patient Care Pathway, Person-Centred Care, Practical Advice, Proposed for Next Newsletter, Quick Insights, Standards, UK, Universal Interest
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Tagged 6 C’s of Nursing, 6Cs in Dementia Practice, Admiral Nurses, Assessment of Competence, Care and Compassion, Chief Nursing Officer for England (CNO), Commitment), Communication, Compassion, Compassion and Care, Compassion in Practice, Compassion in Practice: National Vision and Strategy for Nurses, Compassionate Care, Compassionate Care in Acute Hospital Settings, Competence, Courage, Dementia Awareness, Dementia Specialists, Demonstrating 6Cs in Dementia Practice, Dignity, Dignity and Respect, Health and Social Care, Health Education England, Macmillan Nurses, Making a Difference in Dementia, Nursing Vision and Strategy, Patient Experience, Prime Minister's Challenge on Dementia, Public Health, Public Health England, Recruitment and Retention, Respectful Communication, Royal College of Nursing (RCN), Shaping Culture, Six C’s (Jane Cummings: Chief Nursing Officer for England), The 6 Cs, The 6Cs, User Experience
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NHS Constitution for England Updated (Department of Health)
Posted on March 28, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary An updated NHS Constitution has been released to coincide with publication of the Department of Health’s official response to the Francis Inquiry report, “Patients first and foremost”. The NHS Constitution encapsulates the principles and values of the NHS in … Continue reading →
Posted in Acute Hospitals, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Management of Condition, National, NHS, Patient Care Pathway, Person-Centred Care, Practical Advice, Proposed for Next Newsletter, Quick Insights, Standards, UK, Universal Interest
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Tagged Accountability, Acute Care, Acute Hospitals, Article 56 of the Treaty on the Functioning of the European Union, Ban on Clauses Intended to Prevent Public Interest Disclosures, Commitment), Communication, Compassion, Competence, Complaint and Redress, Confidentiality, Consent, Constitution (NHS), Contractual Duty of Candour, Criminal Sanctions, Culture, Culture Change, Delivering Dignity, Detecting Problems Quickly, Dignity, Dignity and Respect, Disclosure and Barring Service (DBS), Everyone Counts, Francis Inquiry, Francis Inquiry Report: Executive Summary, Francis Report, Friends and Family Test (NHS), Fundamental Standards, Gagging Clause Culture, Gagging Orders, Gaming the System, General Hospitals, Government Response to the Consultation on the NHS, Handbook to the NHS Constitution, Informed Choice, JHWSs: Joint Health and Wellbeing Strategies, Joint Committee on Vaccination and Immunisation (JCVI), Joint Health and Wellbeing Strategy (JHWS), Joint Strategic Needs Assessments, JSNAs: Joint Strategic Needs Assessments, Judicial Review, Local Government Ombudsman, Making Every Contact Count, Mandate to the NHS Commissioning Board, Measuring Culture, Mid Staffordshire NHS Foundation Trust, Mid Staffordshire NHS Foundation Trust Inquiry, Mid-Staffordshire NHS Trust, NHS Constitution and Whistleblowing, NHS Constitution Team, NHS Constitution: Updated 2012, NHS Values, Parliamentary and Health Service Ombudsman, Patient Advice and Liaison Services (PALS), Patient and Staff Feedback, Patient Safety, Patients First and Foremost, Patients Not Heard, Penalties for Disinformation, Perverse Incentives, Poor Governance, Positive Culture, Public Interest Disclosure Act 1998, Regulation (EC) No 883/2004, Respect, Staff Legal Duties, Staff Pledges, Standards To Avoid Perverse Incentives, Statutory Duty of Candour, Transparency, Transparency and Accountability, UK National Screening Committee, Whistleblowing
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Patients First and Foremost: Government Response to the Mid Staffordshire NHS Public Inquiry Report (Department of Health)
Posted on March 26, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary The government’s official response to the Francis Inquiry report, entitled “Patients first and foremost” was published today. It defines the Department of Health‘s commitment and action plan for the health and care system. The main recommendations / resolutions include: Ofsted-style ratings for hospitals … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Management of Condition, National, NHS, NHS Confederation, Patient Care Pathway, Person-Centred Care, Practical Advice, Proposed for Next Newsletter, Quick Insights, Standards, UK, Universal Interest
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Tagged Accountability, Acute Care, Acute Hospitals, Allied Health Professionals (AHPs), Ban on Clauses Intended to Prevent Public Interest Disclosures, Barbara’s Story: Increasing Awareness of Dementia, Barring System, Barring System for Healthcare Assistants, Berwick Review, Blame Culture, Burdett Trust, Bureaucracy, Candour, Care, Care Assistants, Care in General Hospitals, Care Quality Commission (CQC), Chief Inspector of Social Care, Clinically-Led Commissioning, Code of Conduct and Minimum Training for Health and Care Assistants, Commissioning for Quality and Innovation (CQUIN) Indicators, Commitment), Communication, Compassion, Competence, Contractual Duty of Candour, Courage, CQUINs, Creating Time to Care, Creating Time to Lead, Criminal Sanctions, Cultural Care Barometer, Culture, Culture Change, Delivering Dignity, Detecting Problems Quickly, Dignity, Dignity and Respect, Disclosure and Barring Service (DBS), Everyone Counts, Expert Inspectors, Foundation Trust Status, Foundation Trust Status Distractions, Francis Inquiry, Francis Inquiry Report: Executive Summary, Francis Report, Friends and Family Test (NHS), Fundamental Standards, Gagging Clause Culture, Gagging Orders, Gaming the System, General Hospitals, General Medical Council, Health and Social Care Act (2012), Health and Social Care Information Centre (HSCIC), Healthcare Assistants, Healthwatch, Healthwatch England, Human Rights and Nursing, Increasing Awareness of Dementia, Independent Chief Inspector of Hospitals, Informatics Services Commissioning Group (ISCG), Leadership, Leadership in the NHS, Local HealthWatch, Mandate to the NHS Commissioning Board, Measuring Culture, Mid Staffordshire NHS Foundation Trust, Mid Staffordshire NHS Foundation Trust Inquiry, Mid-Staffordshire NHS Trust, NHS Confederation Review of Bureaucratic Burdens, NHS Constitution, NHS Constitution and Whistleblowing, NHS Constitution: Updated 2013, NHS Culture, NHS Friends and Family Test, NHS Health and Social Care Act (2012), NHS Mandate, NHS Outcomes Framework, NHS Safety Thermometer, Nurse Education, Nursing and Midwifery Council (NMC), Ofsted-Style Inspections, Ofsted-Style Ratings for Care Homes, Ofsted-Style Ratings for Hospitals, Openness, Patient and Public Involvement Forums (PPIFs), Patient and Staff Feedback, Patient Safety, Patients First and Foremost, Patients Not Heard, Penalties for Disinformation, Perverse Incentives, Poor Governance, Positive Culture, Proactive Professional Regulation, Problem Detection, Problem Prevention, Professional Disengagement, Professional Regulation, Public Interest Disclosures, Putting Patients First, QSGs: Quality Surveillance Groups, Quality Improvement, Quality Surveillance Groups (QSGs), Reduced Gaming of the System, Report of Mid Staffordshire NHS Foundation Trust Public Inquiry, Restorative Supervision, Revalidation for Nurses, Robert Francis QC, Royal United Hospital Bath NHS Trust, Schwartz Rounds: Royal Free London NHS Foundation Trust, See It My Way, Shaping Culture, Six C’s of Nursing, Staff Motivation, Staff Training, Staffing Levels, Standards To Avoid Perverse Incentives, Statutory Duty of Candour, Supervisory Nurse Ward Managers, Supporting Staff to Care, Teaching Agency: Barring Scheme, The 6Cs, Tick Box Culture, Time Limited Failure Regime, Transparency, Transparency and Accountability, Whistleblowing, Zero Harm
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Care of Older People with Cognitive Impairment in General Hospitals (NIHR SDO)
Posted on March 14, 2013 by Dementia and Elderly Care News (an online adjunct to Dementia and Elderly Care: the Latest Evidence)
Summary Mental health problems amongst the elderly in acute hospitals include dementia (31% of all older people in hospitals) and delirium (estimated in this report as 20% of all older people in hospitals). Outcomes for patients in hospitals with these … Continue reading →
Posted in Acute Hospitals, Delirium, Falls, Falls Prevention, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Management of Condition, Mental Health, Models of Dementia Care, National, NHS, NIHR, NIHRSDO, Patient Care Pathway, Person-Centred Care, Proposed for Next Newsletter, Systematic Reviews, UK, Universal Interest
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Tagged Acute Hospital Care, Admissions, Assessment, Assessment and Diagnosis, Assessment of Competence, Avoidable Admissions, Behavioral and Psychological Symptoms of Dementia (BPSD), BPSD, BPSD: Behavioral and Psychological Symptoms of Dementia, Care in General Hospitals, Caregiver Training, Caring for People with Dementia on Hospital Wards, Cognitive Assessment, Cognitive Impairment, Communication, Competence, Confusion (Delirium), Core and Common Competences for Support Workers, Dementia Care in Acute General Hospitals, Dementia Care in General Hospitals, Dementia Care in the Acute Hospital, Dementia Identification, Dementia Qualifications (Skills for Care), Dementia-Friendly Wards, Diagnosis and Assessment, Disruptive Behaviour, Education and Dementia, Education and Training, Educational Intervention, EHE and Dementia Projects, EHE: Enhancing the Healing Environment, Epidemiology, Family Carers, General Hospitals, Hospitals as Dangerous Places, Hospitals as Hazardous Places, Hydration, Hydration and Nutrition, Impact of Caring on Carers, Impact of Dementia on Hospital Readmission, Improving Care in General Hospital Settings, Liaison Psychiatry Services, Multidisciplinary Teams, National Institute for Health Research (NIHR), National Institute for Health Research (NIHR) Service Delivery and Organisation (SDO), NHS Culture, NIHR, NIHR Service Delivery and Organisation Programme, Older People's Wards, Organisational and Professional Cultures, Patient Admission, Patient Care, Patient Documentation, Patient Experience, Patient Rights, Patient Safety, Patient-Centered Care, Physical Environment, Prevalence of Dementia, Preventable Hospital Admissions, Problems in Care in English Acute Hospitals, Psychiatric Liaison Services, Psychological Symptoms of Dementia (BPSD), SDO Project 08/1809/227, Service Delivery and Organisation (SDO), Skills and Competencies, Skills for Care, Staff Training, Training, Training Needs Analysis, Underlying Causes of BPSD, University of Nottingham, Unpaid Caregivers (Carers), Unpaid Carers, Wandering, Workforce Competencies, Workforce Training
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Code of Conduct and National Minimum Training Standards for Healthcare Support Workers (Skills for Health and Skills for Care)
Summary Skills for Health and Skills for Care were sponsored by the Department of Health in 2011 to develop a Code of Conduct and a set of National Minimum Training Standards for healthcare support workers. Read more: Code of Conduct and … Continue reading →