Close to Home, Inquiry into Home Care for Older People (Equality and Human Rights Commission)

[A version of this item appears in: Dementia: the Latest Evidence Newsletter (RWHT), Volume 2 Issue 5, December 2011].


Care for as many as one-quarter of a million elderly people in their own homes in England is so bad that it practically breaches human rights, according to an Equality and Human Rights Commission inquiry.

The report identifies cases of physical abuse, theft, neglect, disregard for privacy and dignity and other “dehumanising” treatment provided by over-worked, hurried and underpaid / often ill-trained carers.

There are currently around 500,000 people who receive council-funded support in their own homes, but only half were found to be happy with these services. Common complaints include:

  1. Not receiving enough support to eat and drink.
  2. Neglect due to carers sticking rigidly to defined tasks, instead of responding flexibly.
  3. Financial abuse, including money going missing or being stolen.
  4. Disregard for privacy and dignity, for example being left unwashed and or put to bed in the afternoon.
  5. Patronising treatment.
  6. Physical abuse, such as pushing and rough handling.

The system of home care may need a complete re-design, with better regulation and inspection. This report offers conclusions and recommendations.

Read more: Basic home care help ‘breaching human rights’.


Triggle, N. (2011). Basic home care help ‘breaching human rights’. London: BBC Health News, November 23rd 2011.

Full Text Link


Close to home: an inquiry into older people and human rights in home care. London: Equality and Human Rights Commission, November [August] 2011. ISBN 9781842064269. Click here to view an executive summary.

About Dementia and Elderly Care News

Dementia and Elderly Care News. Wolverhampton Medical Institute: WMI. (jh)
This entry was posted in Age UK, BBC News, Carers UK, Charitable Bodies, Community Care, CQC: Care Quality Commission, Department of Health, For Carers (mostly), For Social Workers (mostly), National, Quick Insights, Standards, UK, Universal Interest and tagged , , , , , , , , , , , , , , , . Bookmark the permalink.

2 Responses to Close to Home, Inquiry into Home Care for Older People (Equality and Human Rights Commission)

  1. You could certainly see your expertise in the work you write. The sector hopes for more passionate writers such as you who aren’t afraid to mention how they believe. At all times follow your heart.

  2. We are a group of volunteers and opening a new scheme in our community. Your web site provided us with helpful info to paintings on. You have performed a formidable process and our entire community shall be thankful to you.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.