Think Local Act Personal (TLAP) are running their “Making it Real: Marking Progress with Personalisation and Community-based Support” campaign which encourages organisations funding or providing social care services to focus on improving people’s lives.
Making it Real explains what people expect to receive from personalised care and support designed to enhance their choice, control and freedom.
TLAP originally arose from the “Putting People First” delivery team at the Department of Health.
Think Local Act Personal (2012). Making it Real: Marking Progress with Personalisation and Community-Based Support. London: Think Local Act Personal (TLAP), May 2012.