This Joseph Rowntree Foundation research, published in late 2011, investigated the influence of older people when given the opportunity to shape service commissioning and delivery. Initiatives into transferring power from service providers to users studied in this document include work at two local authority areas in England (Devon and Salford). The aim was to evaluate good practice and outcomes.
One group of people with dementia attending a specialised day care centre were asked what they wanted from social services. They wanted greater autonomy, to “have a say”, to feel valued and respected, and to be treated as normal people. When supported by staff committed to giving them more control, this group were involved in directing regular meetings and set up their own website for dementia sufferers.
Questions are raised in this report about the possible longer-term impact of the involvement of older people.
Wistow, G. Waddington. E. [and] Davey, V. (2011). Involving older people in commissioning: more power to their elbow? York: Joseph Rowntree Foundation, December 2011.