[A version of this item appears in: Dementia: the Latest Evidence Newsletter (RWHT), Volume 3 Issue 2, September 2012].
The NHS Institute for Innovation and Improvement has created an online “Engagement Cycle” resource for commissioners who need to engage patients, carers and the public in decisions about local health services.
This resource provides a structured framework based on stages in the commissioning process. There are links to information on all aspects of engagement in commissioning, case-studies and additional resources. The main sections are:
- How to use the Engagement Cycle.
- Making it happen.
- Stage 1: Community engagement to identify needs and aspirations.
- Stage 2: Public engagement to develop priorities, strategies and plans.
- Stage 3: Patient and carer engagement to improve services.
- Stage 4: Patient, carer and public engagement to procure services.
- Stage 5: Patient and carer engagement to monitor services.
Readers are also invited to join the free online NHS Institute Patient Experience Network.
Click here to view their “take” on dementia issues.