Consultation on NHS Constitution: New Rights for NHS Patients (Department of Health)

[A version of this item features in Dementia: the Latest Evidence Newsletter (Royal Wolverhampton NHS Trust), Volume 3 Issue 4, November 2012].

Summary

Proposed changes to the NHS Constitution included in a consultation launched on November 5th 2012, include:

  1. Openness: a new right for patients to receive acknowledgement, an explanation and an apology when mistakes have occurred.
  2. End of life care: a new right stipulating that patients, their families and carers should be involved in EOL discussions and decisions.
  3. Complaints: a new right for complaints to be acknowledged within three days, and stronger rights on how complaints are handled.
  4. Single sex accommodation: a pledge about what patients can expect.
  5. Abusive and violent patients: an obligation on patients, making it clear that such patients could be denied access to NHS services, where safe to do so.

Read more New rights for NHS patients. Department of Health Media Centre.

About Dementia and Elderly Care News

Dementia and Elderly Care News. Wolverhampton Medical Institute: WMI. (jh)
This entry was posted in Acute Hospitals, Department of Health, End of Life Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, National, NHS, Quick Insights, Standards, UK, Universal Interest and tagged , , , , , , , , , . Bookmark the permalink.

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