Mandate From the Government to the NHS Commissioning Board (Department of Health)

Summary

This mandate for the NHS Commissioning Board specifies the Government’s ambitions for the health service for the next two years. It is the result of a consultation with the public, health professionals and organisations across the health system, held July – September 2012.

The Mandate will be used to measure the NHS on key objectives, including better standards of care for elderly patients, better diagnosis, treatment and care for people with dementia and improvements to gathering patients’ / carers’ feedback.

The NHS Mandate is structured around five key areas (from the NHS Outcomes Framework) where the Government expects the NHS Commissioning Board to make improvements:

  1. Preventing people from dying prematurely.
  2. Enhancing quality of life for people with long-term conditions.
  3. Helping people to recover from episodes of ill-health or after injuries.
  4. Ensuring people have a positive experience of care.
  5. Treating and caring for people in a safe environment and protecting them from avoidable harm.

As a result of the Mandate, the NHS will be assessed against how well it achieves what really matters to people. The key objectives contained within the Mandate include:

  1. Improving standards of care (not just treatment), particularly for the elderly.
  2. Improved diagnosis, treatment and care for people with dementia.
  3. Better care for women during pregnancy, with a named midwife responsible for ensuring personalised, one-to-one care throughout pregnancy, childbirth and the postnatal period.
  4. Every patient will be invited to give feedback on the quality of their care through the Friends and Family Test, starting from April 2013. Patients will be able to identify which wards, A&E departments, maternity units and hospitals provide the best care.
  5. People will be able to book their GP appointments online, order repeat prescriptions online and consult their GP online, by 2015.
  6. Mental health will be put on an equal footing with physical health. Everyone who needs mental health services will have timely access to the best available treatment.
  7. Prevention (reduction?) of premature deaths from the biggest killers.
  8. Everyone should be able to identify how well their local NHS is providing the care required, with publication of the results achieved by all aspects of local services, by 2015.

Read more: NHS Mandate. Department of Health’s Mandate.

The main sections in this document include:

  • Introduction.
  • Preventing people from dying prematurely.
  • Enhancing quality of life for people with long-term conditions.
  • Helping people to recover from episodes of ill-health or following injury.
  • Ensuring that people have a positive experience of care.
  • Treating and caring for people in a safe environment and protecting them from avoidable harm.
  • Freeing the NHS to innovate.
  • The broader role of the NHS in society.
  • Finance.
  • Assessing progress and providing stability.

Full Text Link

Reference

Department of Health (2012). The Mandate: A mandate from the Government to the NHS Commissioning Board: April 2013 to March 2015. Presented to Parliament pursuant to Section 13A(1) of the National Health Service Act 2006. London: Department of Health, November 2012.

[A brief reference to this item features in Dementia and Elderly Care: the Latest Evidence Newsletter (RWNHST), Volume 3 Issue 5, January 2013].

About Dementia and Elderly Care News

Dementia and Elderly Care News. Wolverhampton Medical Institute: WMI. (jh)
This entry was posted in Acute Hospitals, Commissioning, Community Care, Department of Health, Diagnosis, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, Mental Health, National, NHS, Patient Care Pathway, Patient Information, Person-Centred Care, Personalisation, Quick Insights, Standards, Telecare, Telehealth, UK, Universal Interest and tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , . Bookmark the permalink.

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