The Care Quality Commission‘s second Dignity and Nutrition report concerning NHS hospitals has found that roughly a third of hospitals fail to meet all the standards for nutrition and dignity. 50 hospitals were inspected by the CQC, of which 33 were meeting all of the five relevant standards.
Common failings included call-bells going left unanswered, bad manners / speaking to (or about) patients in a condescending or dismissive manner and lack of support during meal times.
Read more: BBC News: Basic care for elderly ‘lacking’.
Triggle, N. (2013). Basic care for elderly ‘lacking’. London: BBC News, March 19th 2013.
This relates to:
Care Quality Commission (2013). Time to listen in NHS hospitals: dignity and nutrition inspection programme 2012. London: Care Quality Commission (CQC), March 2013.
There is also an Executive Summary.
[A brief reference to this item features in Dementia and Elderly Care: the Latest Evidence Newsletter (RWNHST), Volume 3 Issue 7, May 2013].