How do you measure quality in the NHS? This report offers an approach to obtaining an “at a glance” overall assessment of NHS hospital quality in England using a Quality Index. The MHP Health Mandate’s findings are:
- Many of the lowest performing trusts on the Quality Index are subject to regulatory intervention.
- Foundation trust status might be a good indicator of high performance, according to the Quality Index.
- Patient experience and waiting times may be what really matter to the public.
- Condition-specific ratings are probably more useful to patients than general ratings based on overall aggregate measures.
MHP Health Mandate (2013). Quality at a glance: using aggregate measures to assess the quality of NHS hospitals. London: MHP Health Mandate, March 2013.
[A brief reference to this item features in Dementia and Elderly Care: the Latest Evidence Newsletter (RWNHST), Volume 3 Issue 7, May 2013].