Patient Experience Overall Measure: Health Statistics Notes and Guidance (Department of Health)

Summary

Documents have been produced by the Department of Health to supply further technical information, notes and guidance relating to the patient experience overall measure. These guides cover methodology, user engagement in patient experience statistics, and a quality statement on overall patient experience scores.

Full Text Link (a)

Reference

Bates, J. (2013). Methods, reasoning and scope: statement of methodology for the overall patient experience scores (statistics). Updated 16th April 2013. London: Department of Health, April 2013.

Full Text Link (b)

Reference

Customer service and user engagement statement patient experience statistics published by the Department of Health. London: Department of Health, April 2013.

Full Text Link (c)

Reference

What you told us: user experience of using these statistics. London: Department of Health, April 2013.

Full Text Link (d)

Reference

Statement on use of resources: overall patient experience scores. London: Department of Health, April 2013.

Full Text Link (e)

Reference

Data revisions policy for overall patient experience measure. London: Department of Health, April 2013.

Full Text Link (f)

Reference

Quality statement: overall patient experience scores. London: Department of Health, April 2013.

The United Kingdom Statistics Authority has designated the patient experience overall measure as National Statistics.

Read more: Health statistics notes and guidance: patient experience.

[A brief reference to this item features in Dementia and Elderly Care: the Latest Evidence Newsletter (RWNHST), Volume 3 Issue 7, May 2013].

About Dementia and Elderly Care News

Dementia and Elderly Care News. Wolverhampton Medical Institute: WMI. (jh)
This entry was posted in Acute Hospitals, Community Care, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), National, NHS, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, Statistics, UK, Universal Interest and tagged , , , , , , , , , , , , , , , , , . Bookmark the permalink.

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