Narrative for Person-Centred Coordinated Care (National Voices / TLAP)


This narrative on care integration has been developed to encourage local areas accept the challenge of re-designing services with due regard to the perspectives of their users.

“National Voices welcomes ambitions to make joined-up health and care the norm by 2018, as set out by Care and Support Minister, Norman Lamb, and urges health and care staff to make use of a new vision for coordinated care. Commissioned by NHS England, the vision or ‘Narrative’ was developed with service users, by National Voices and partners. It shows what coordinated care would look like from the perspective of patients, service users, families and carers”.

Read more: What Coordinated Care Really Looks Like. National Voices.

Full Text Link


NHS England (2013). A narrative for person-centred coordinated (‘integrated’) care. London: NHS England / National Voices / Think Local Act Personal, May 2012. NHS England Publication Gateway Reference Number: 00076.

Health and Social Care Integration Pioneers: Invitation Letter

Pioneer areas exploring practical ways to achieve coordinated care, and new ways to measure people’s experience of coordinated care, are being sought around the country. The following letter invites local areas to demonstrate innovative approaches which work across local health, public health, care and support systems, and with other local authority departments, for the delivery of integrated care.

Full Text Link


Letter inviting expressions of interest for health and social care integration ‘pioneers’. London: Department of Health, May 13th 2013.

The Integrated Care Pioneers Panel

The national and international experts who will consider bids from local areas applying to become integrated care pioneers (see above) comprises:

  1. Jennifer Dixon: Nuffield Trust (Chair)
  2. Jon Glasby: Health Services Management Centre (University of Birmingham)
  3. Chris Ham: The King’s Fund
  4. Göran Henriks: Jönköping County Council (Sweden)
  5. Sharon Levine: Kaiser Permanente (USA)
  6. Geraint Martin: Counties Manukau (New Zealand)
  7. Catherine Pollard: Monitor
  8. Don Redding: National Voices
  9. Jon Rouse: Department of Health
  10. Sally Warren: Public Health England
  11. Andrew Webster: Local Government Association
  12. John Young: NHS England
  13. Jenny Owen: ADASS

Pioneers will be encouraged and supported to work innovatively, share their findings and address barriers to care being joined-up and person-centred. Support for pioneers will be given by NHS Improving Quality.

Note: The winning pioneer schemes actually selected were announced in early November 2013.

Full Text Link


Panel appointed to consider integrated care pioneer bids. London: Department of Health, August 15th 2013.

[A brief reference to this item features in Dementia and Elderly Care: the Latest Evidence Newsletter (RWNHST), Volume 3 Issue 9, August 2013].

About Dementia and Elderly Care News

Dementia and Elderly Care News. Wolverhampton Medical Institute: WMI. (jh)
This entry was posted in Charitable Bodies, Commissioning, Community Care, Department of Health, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Integrated Care, National, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Practical Advice, Quick Insights, Standards, UK, Universal Interest and tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , . Bookmark the permalink.

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