This guidance from Monitor is intended for boards of all types of NHS organisations to help them improve health services for patients. Other staff in NHS bodies, including senior management, operational, clinical and nursing staff – particularly those engaged in performing internal audits, external audits and / or clinical audits – might also find this document useful. Section headings cover:
- Engagement on quality.
- Gaining insight and foresight into quality.
- Accountability for quality.
- Managing risks to quality.
- Appendix A: Detailed questions supporting quality governance assurance for boards to consider.
Quality governance: how does a board know that its organisation is working effectively to improve patient care? Guidance for boards of NHS provider organisations. London: Monitor, April 2013.
[A brief reference to this item features in Dementia and Elderly Care: the Latest Evidence Newsletter (RWNHST), Volume 3 Issue 9, August 2013].