This King’s Fund report examines the role(s) and value of volunteers in health and social care. Volunteers can play important roles in improving patient experience, minimising health inequalities and forging better relationships between services and communities.
This report offers recommendations for achieving best results in the context of financial constraints in public services and ongoing reforms arising from the Health and Social Care Act 2012.
“Examples of good practice in the NHS and voluntary sector illustrate how barriers can be overcome”.
Read more: Volunteering in health and care. The King’s Fund.
Section headings in this report comprise:
- The importance of volunteering to the health and social care sector.
- The research.
- The scale and scope of volunteering in health and social care.
- Scale of volunteering.
- Scope of volunteering.
- The value of volunteering.
- Improving the experience of care and support.
- Strengthening relationships between services and communities.
- Improving public health and reducing health inequalities.
- Supporting integrated care.
- Quantifying the value of volunteering.
- The changing face of volunteering.
- New roles in the community.
- Volunteers as part of the care team.
- Substituting or complementing?
- Volunteering in practice — overcoming the obstacles.
- Thinking strategically about volunteering.
- Matching volunteers to the right role.
- Managing and supporting volunteers.
- Assuring the quality of volunteering.
- Relationships with paid staff .
- Good practice.
- The future of volunteering.
- The impact of the reforms.
- The economic climate.
- Scenarios for the future.
- Best case scenario: a new relationship between services and communities.
- Worst case scenario: a loss of goodwill.
- Moving towards the best case scenario.
- National system leaders.
- Commissioners and local system leaders.
Naylor, C. Mundle, C. [and] Weaks, L. [et al] (2013). Volunteering in health and care: securing a sustainable future. London: The King’s Fund, March 2013.
The next report looks at the potential role of the Church in holistic, interpersonal and local social action.
Noyes, J. [and] Blond, P. (2013). Holistic mission: social action and the Church of England. London: Respublica Trust, July 2013.
[A brief reference to this item features in Dementia and Elderly Care: the Latest Evidence Newsletter (RWNHST), Volume 3 Issue 9, August 2013].