This King’s Fund report compares evidence from case studies from Australia, Canada, the Netherlands, New Zealand, Sweden, UK and United States to discover generalisable conclusions. Models vary. The underlying similarities and international differences between various programmes for delivering integrated care are considered. Some high-level lessons are suggested for policy-makers, commissioners and service providers.
“Many have adopted an integrated care approach to meet the needs of older people with chronic or multiple conditions. This approach often involves a single point of entry – designating a care manager to help with assessing needs, sharing information, and co-ordinating care delivery by multiple caregivers (formal and informal).
Goodwin, N. Dixon, A. Anderson, G. [and] Wodchis, W. (2014). Providing integrated care for older people with complex needs: lessons from seven international case studies. London: King’s Fund, January 2014.