The review commissioned by the Government in the wake of the Francis Inquiry report has recommended that the NHS must be open and honest about mistakes. The report calls for a statutory duty of candour in the case of hospitals, GPs and other healthcare providers when significant harm is caused to patients. The definition of harm will include “moderate” levels of harm, such as pressure ulcers.
The “Building a culture of candour” review wants healthcare organisations to adopt a culture of candour. Patients and their families should be told openly and honestly about any harm caused and how it will be put it right / avoided in future. The report’s main recommendation is the requirement of an environment which allows staff to be trained and supported in admitting errors, reporting errors and learning from mistakes.
NHS must be open over mistakes, says review. London: BBC Health News, March 6th 2014.
This relates to:
Building a culture of candour: a review of the threshold for the duty of candour and of the incentives for care organisations to be candid. London: Royal College of Surgeons, March 2014.