Summary
Care Improvement Works is a freely-available online resource primarily for care providers. It has been developed to support improvements in the standards of care.
Care Improvement Works was produced by Social Care Institute for Excellence (SCIE), in partnership with Skills for Care and the Think Local Act Personal (TLAP) consortium. This “single entry point” tool maps a large number of guidelines, documents, learning tools and information resources against the Care Quality Commission’s inspection criteria; otherwise known as the CQC’s “key lines of enquiry” (KLOEs), namely:
- Is this service / service provider safe?
- Is this service / service provider effective?
- Is this service / service provider caring?
- Is this service / service provider responsive?
- Is this service / service provider well-led?
The idea is that service providers will consider using Care Improvement Works both before or after inspection by the CQC. It can be used at any time as a stimulus to question, challenge and assess local practices.
Similarly, end-users (i.e. the people who use these services, and their carers), might use Care Improvement Works as a benchmark by which to judge the quality and suitability of the care actually received.
Reference
About Care Improvement Works. [Online]: Skills for Care / Social Care Institute for
Excellence / Think Local Act Personal, May 2015.
This relate to:
Reference
Care Improvement Works. [Online]: Skills for Care / Social Care Institute for
Excellence / Think Local Act Personal, May 2015.