Online Personalised Care and Support Planning (TLAP)


An online Personalised Care and Support Planning (PCSP) tool is available from Think Local Act Personal (TLAP). The intention is to assist commissioners, clinicians and practitioners in health and social care with delivering person-centred and coordinated care for people with multiple long-term conditions, mental health problems, learning disabilities and dementia.

A series of case study scenarios demonstrate different journeys through personalised care and support planning.

  1. Jim: an elderly person with complex health and social care needs.
  2. Michaela: a person with complex mental, physical health and social care needs.
  3. Kathy: a person with dementia.
  4. Millie: a young person with special educational needs.
  5. Imran: a person with mental health needs.

The scenarios involve following steps in the “care and support planning journey”:

  1. Context.
  2. Preparation.
  3. Conversation.
  4. Record.
  5. Making it happen.
  6. Review.

There are also considerations relating to:

This resource was developed in association with the Coalition for Collaborative Care. It was commissioned by the Department of Health, the Local Government Association and the Association of Directors of Adult Social Services to assist with implementation of the Care Act.

Full Text Link


New guidance to support integrated and person-centred care for people with health and social care needs. London: Think Local Act Personal, September 30th 2015.

This relates to:

Online Tool Link


Personalised care & support planning: supporting integrated care for people with health and social care needs. [Online]: Think Local Act Personal, September 2015.

About Dementia and Elderly Care News

Dementia and Elderly Care News. Wolverhampton Medical Institute: WMI. (jh)
This entry was posted in Charitable Bodies, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, Mental Health, Models of Dementia Care, National, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, UK, Universal Interest and tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , . Bookmark the permalink.

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