NHS England’s Urgent and Emergency Care Review will involve the delivery of NHS 111 and General Practice Out-of-Hours services being brought closer together. The aim is to provide patients with a simplified “front door” to urgent and emergency health care services, which is easier to comprehend and access for the public.
New commissioning guidance (see below) recommends establishing local “Urgent Care Clinical Hubs”, (i) to supply patients with clinical advice and support, and (ii) to advise professionals working in out-of-hospital settings. These steps are expected to reduce the demand to hospital A&E services; and thereby help avoid unnecessary A&E attendances and preventable emergency hospital admissions.
NHS 111 opens new front door to improved urgent care. London: NHS England, October 15th 2015.
This relates to:
Commissioning Standards: Integrated Urgent Care. September 2015. London: NHS England, October 15th 2015.