Long-Term Conditions: Ethnographic Approach Explores Patients’ Support Networks, Social Relationships and Coordination in Care Planning (NHS England / Ipsos MORI / NHS IQ)

Summary

A recent opinion survey, conducted by the Ipsos Ethnography Centre of Excellence (ECE) on behalf of NHS Improving Quality’s Long Term Conditions Improvement Programme, shows that older people living with multiple long-term conditions are generally happy with NHS services but report that health and care is not always fully coordinated to meet their multiple and complex needs.

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Reference

Evaluation highlights areas for improvement in long term conditions care. London: NHS England, October 27^th 2015.