NHS England has announced availability of an evidence-based tool designed to assist patients in obtaining person-centred support to manage their own care. The Patient Activation Measure (PAM) is a tool in the armoury of the Self-Care Programme, and is used to assess the extent to which people feel engaged and confident about self-care. NHS England has a five-year arrangement for using the PAM tool to help possibly 1.8 million people.
Nearly two million patients to receive person-centred support to manage their own care. London: NHS England, April 25th 2016.
Patient activation: people’s ability to manage their own health and wellbeing. [Online]: NHS England, 2016.
This relates to:
Patient activation and PAM FAQs. [Online]: NHS England, April 2016.
NHS England’s Patient activation and PAM “FAQ” quick links comprise:
- What is patient activation?
- Why is patient activation important in the context of the NHS?
- Why are we using the term ‘patient activation’?
- How can measuring patient activation benefit people?
- How can measuring patient activation help clinicians?
- How can measuring patient activation help commissioners?
- Can people be supported to increase their activation? If so, what are the types of interventions that can help to increase it?
- Can a person’s activation level go up and down over time?
- How can clinicians support patients to increase their activation more effectively?
- Can supporting people to increase their activation have an impact on reducing costs for the NHS?
- What is the ‘Patient Activation Measure’ (PAM)?
- Are there any existing programmes using PAM in the NHS?
- How can PAM be used in practice?
- Is the PAM survey available in other languages?
- Why is the NHS supporting the use of PAM above other measures?
PAM learning set: how PAM is working in practice. [Online]: NHS England, 2016.
Implications for NHS Financial Sustainability
Background interest: regarding potential financial savings, and waste reduction, for the NHS:
Hibbard, JH. Greene, J. [and] Overton, V. (2013). Patients with lower activation associated with higher costs; delivery systems should know their patients’ ‘scores’. Health Affairs (Project Hope). February 2013, Vol.32(2), pp.216-22. (Click here to view the PubMed abstract).
An account of the Tailored Health Coaching service at Horsham & Mid Sussex CCG:
What’s important to me: not what you think is important for me – Dr Karen Eastman. London: NHS England, May 6th 2016.
NHS England Learning Environment
Possibly of wider interest, the NHS England Learning Environment, initially launched in 2014, has been re-launched following an extensive re-design to help improve usability. It currently includes 160 best-practice case studies showcasing innovative services and initiatives in collaborative commissioning, transformation and engagement. This searchable directory of development and support is accessible to CCGs.
July 2016 Update on PAM Roll-Out
37 areas to lead rollout of tool to deliver person-centred care. [Online]: NHS England, July 11th 2016.
Further commentary on roll-out:
PAM’s licence to thrill – Professor Alf Collins. [Online]: NHS England, July 11th 2016.
Possibly also of interest:
Speaking the language of supported self care – Professor Jane Cummings. London: NHS England, January 7th 2017.