The Health Foundation’s report investigates lessons derived from sponsoring and evaluating quality improvement, whether at team, organisation and / or system levels. Case studies covering three NHS trusts in England with a CQC rating of “Outstanding” and which implemented organisational approaches to quality improvement, are provided on:
- East London NHS Foundation Trust.
- Northumbria Healthcare NHS Foundation Trust.
- Western Sussex Hospitals NHS Foundation Trust.
The main section headings in this report comprise:
- Part I: Why organisational improvement matters
- What is an organisational approach to improvement?
- Why does organisational improvement matter?
- What does ‘good’ look like?
- Part II: Building an organisational approach to improvement.
- The improvement journey.
- Different approaches to building improvement capability and expertise.
- What are the enablers of organisational improvement?
- What are the barriers to organisational improvement?
- Part III: Support for organisations on the improvement journey.
- National support for organisations in England.
- How can we make further progress?
- Appendix: Key Health Foundation publications.
Jones, B. Horton, T. [and] Warburton, W. (2019). The improvement journey: why organisation-wide improvement in health care matters, and how to get started. London: Health Foundation, May 2019.
There is also a Poster Summary.
A recent BMJ article covers the same ground, examining the organisational processes which can drive quality improvement, the characteristics of organisations most successful regarding quality improvement, and important enabling factors / considerations for improving health care quality and patient outcomes.
Fulop, NJ. [and] Ramsay, AIG. (2019). How organisations contribute to improving the quality of healthcare. BMJ. May 2nd 2019; 365: l1773.