Tag Archives: Bullying

NHS Culture, Patient Safety and Care Quality (Lancaster University)

Posted on October 5, 2013 by Dementia and Elderly Care News

Summary This report from Lancaster University investigates culture and behaviour in the NHS. It asserts that there are times when the quality of care in the English NHS may be compromised by a lack of clearly defined goals, over-regulation, and … Continue reading →

Posted in Acute Hospitals, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), National, NHS, Patient Care Pathway, Quick Insights, Standards, UK, Universal Interest | Tagged Absenteeism, Active Engagement, Annual Health Check (AHC), Aston Team Performance Inventory (ATPI), Aston University, Barriers and Facilitators to Participation, Barriers to Integration, Board Innovativeness, Bright Spots, Bullying, Bureaucracy, Care Quality, Civility, Compassion, Competitiveness, Cooperation, Cultural Leadership, Culture, Culture Change, Dark Spots, Definitional Morass, Department of Health Policy Research Programme, Discontinuities in Care, Engagement, Ethnographic Analysis, Francis Inquiry Report, Handover, Harassment, Hospital Mortality, Incentives, Incident Reporting, Initiatives, Innovative Leadership, Inter-Team Working, Lancaster University, Lancaster University Management School, Leadership, Leadership and Culture, Lean and Six Sigma, Listening into Action (LiA), NAPP (National Association for Patient Participation), National Association for Patient Participation, National Staff Survey and Acute Inpatient Survey, NHS Culture, NHS National Staff Survey Data, Organisational Culture and Climate, Over-Regulation, Overcoming Barriers, Patient and Public Involvement, Patient Experience, Patient Mortality, Patient Participation, Patient Safety, PDSA (Plan-Do-Study-Act) Cycles, Presenteeism, Priority Thickets, Quality, Quality and Safety in the NHS, Quality Improvement, Responsibility Cordons, Safety, Safety Express, Staff Engagement, Standards, Targets, Team Culture, Team Working, Teams, The Productive Ward, Tick Box Culture, Trust Boards, Trust Leadership, University of Aberdeen, University of Birmingham, University of Leicester, University of Sheffield, Variability in Courtesy Compassion and Caring, Variability in Management and Systems, Variability in Quality and Safety of Care, Work Pressure | Leave a comment

Patient-Centred Leadership: Rediscovering NHS Purpose (King’s Fund)

Posted on May 27, 2013 by Dementia and Elderly Care News

Summary This report explores findings from the Francis Inquiry about failings of care at Mid Staffordshire NHS Foundation Trust regarding NHS leadership and culture. It discusses what steps might help to avoid comparable failures in future, and looks into three … Continue reading →

Posted in Acute Hospitals, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), King's Fund, National, NHS, NHS Confederation, NHS England, Patient Care Pathway, Person-Centred Care, Quick Insights, RCN, Royal College of Physicians, Standards, UK, Universal Interest | Tagged Acute Care, Acute Hospitals, Boards, Bullying, Candour, Care in General Hospitals, Care Quality, Care Quality Commission, Clinical Leadership, CNO Summit (2014), Command-and-Control Leadership, Commission for Patient and Public Involvement in Health (CPPIH), Consequences of the Francis Inquiry Report, Contractual Duty of Candour, Culture, Culture Change, Culture of Compassionate Care, Culture of Zero-Harm, Defensive Leadership, DIMPLE (Diabetes Improvement through Mentoring and Peer-led Education) Project, Doctors as Clinical Leaders, Experience-Based Co-Design (EBCD), Faculty of Medical Leadership and Management, Foundation Trust Status, Francis Inquiry, Francis Inquiry Report: Executive Summary, Francis Inquiry Report: Full Report, Francis Report, Friends and Family Test (NHS), Fundamental Standards, Gagging Clause Culture, General Hospitals, Jane Cummings: Chief Nursing Officer for England, King’s Fund Leadership Survey 2013, Kingston General Hospital: Ontario, Leadership, Leadership and Culture, Leadership by Patients, Leadership Concept, Leadership Development, Leadership for Culture Change, Leadership in the NHS, Leadership: Professionals From BME Backgrounds, Listening into Action (LiA), Low Morale, Managers in Partnership, Mid Staffordshire NHS Foundation Trust, Mid Staffordshire NHS Foundation Trust Inquiry, Mid-Staffordshire NHS Trust, Monitor, National NHS Leadership, NHS Constitution, NHS Culture, NHS England (Formerly the NHS Commissioning Board), NHS Leadership, NHS Leadership Academy, NHS Leadership Academy (NHS LA), NHS Professionals, NHS Quest, NHS Trust Development Authority (NHS TDA), NHS Trust Development Authority (NTDA), Nurses as Clinical Leaders, Nursing Standards, Openness, Patient and Public Involvement Forums (PPIFs), Patient Experience, Patient-Centred Culture, Patient-Centred Leadership, Patients First and Foremost, Patients Not Heard, Poor Governance, Positive Culture, Preventable Hospital Mortality, Professional Disengagement, Putting Patients First: NHS England Business Plan 2013/14 – 2015/16, Quality Improvement, RCGP, Reactions to the Francis Inquiry Report, Rediscovering NHS Purpose, Repercussions From the Francis Inquiry Report, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, Responses to the Francis Inquiry Report, Royal College of General Practitioners (RCGP), Royal College of Midwives, Sandwell and West Birmingham Hospital NHS Trust, Shaping Culture, Sir Robert Francis QC, Six C’s (Jane Cummings: Chief Nursing Officer for England), Staff Motivation, Stafford, Statutory Duty of Candour, Target-Driven Priorities, Task-Centred Care, Teams, Tick Box Culture, Time-Task Culture, Warning Signs, West Midlands | Leave a comment

Safe Staffing Alliance Warning on Hospital Nurses Staffing Levels (BBC News / RCN)

Posted on May 12, 2013 by Dementia and Elderly Care News

Summary The Safe Staffing Alliance has issued a warning about hospital ward staffing levels in England. The recommended nursing staff to patients ratio is thought to be 1 to 4, but is reported that hospital wards regularly have registered nurses looking after eight patients; which could be unsafe … Continue reading →

Posted in Acute Hospitals, BBC News, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, King's Fund, Mental Health, National, NHS, Patients Association, Proposed for Next Newsletter, Quick Insights, RCN, Standards, UK, Universal Interest | Tagged Acute Care, Acute Hospital Care, BBC Health News, Beyond Breaking Point 2012 Survey, Bullying, Care and Compassion, Compassion and Care, Compassion in Practice: Action Areas, Compassionate Care, Compassionate Care in Acute Hospital Settings, Creating Time to Care, Culture, Delayed Transfers of Care, Dignity, Dignity and Respect, Dignity on the Ward, Elderly Care Nurses, Enabling Compassionate Care in Acute Hospital Settings, Fear of Raising Concerns About Care, General Hospital Care, General Hospitals, Guilt, Harassment, Health and Safety Executive (HSE), HSE Management Standards, Management Standards: Change, Management Standards: Control, Management Standards: Demands, Management Standards: Managerial Support, Management Standards: Peer Support, Management Standards: Role, Managing Sickness Absence, Mental Wellbeing, Monitor, NHS Culture, NHS Data, NHS Finance, NHS Performance, NHS Productivity, NHS Trust Development Authority, NHS Trust Development Authority (NHS TDA), NHS Waiting Times, Nursing Demographics, Occupational Health, Occupational Health Services, Older Workers, Patient to Nurse Ratios, Patients Per Nurse, Physical Wellbeing, Practical and Emotional Support, Presenteeism, Punitive Approaches to Sickness Absence Management, Quarterly Monitoring Reports, Raising Concerns About Staffing, Royal College of Nursing (RCN), Safe Staffing Alliance, Safe Staffing Levels, Shift Working, Social Care, Staff Wellbeing, Staffing (Hospitals), Staffing Levels, Stress, Stress in the Workplace, Time to Care, Unison, Violence and Aggression, Waiting Times, Ward Staffing Levels, Work-Related Stress, Workplace Culture, Workplace Stress Risk Assessments | Leave a comment

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