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Recent Posts
- Dementia-Friendly Communities Provision, Viewed as a Social Determinant of Health (JGCR / NHS England / WHO)
- International Perspectives on the Possible Impact of the COVID-19 Pandemic and Lockdown on Abuse of the Elderly (JGCR / American Journal of Geriatric Psychiatry / JAGS)
- Updates Relating to the Lancet Commission on Dementia Prevention, Intervention, and Care (Lancet / Alzheimer’s Research and Therapy / Alzheimer’s and Dementia)
- A Brief Review of How the COVID-19 Pandemic Relates to Elderly Care and Research (JGCR)
- Some Speculated / Potential Benefits of COVID-19 (JGCR / BBC Radio 4’s Rethink / BGS)
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Tag Archives: Commissioning Bodies
Support Roles in the NHS Commissioning Landscape (NHS Commissioning Assembly / NHS Clinical Commissioners)
Summary Dr Peter Melton (NHS Commissioning Assembly) and Dr Amanda Doyle (NHS Clinical Commissioners Leadership Group) have together released a letter and diagram clarifying the roles of these two organisations. The diagram makes clear how the two bodies (separately and … Continue reading
Posted in Commissioning, Community Care, For Doctors (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, National, NHS, Quick Insights, Standards, UK
Tagged CCGs, Clinical Commissioner Leadership, Clinical Commissioning Groups (CCGs), Clinical Leadership, Commissioning Arrangements, Commissioning Bodies, Commissioning Dementia Care, Commissioning Dementia Services, Commissioning Development, Commissioning Dignified Care, Commissioning Education and Training, Commissioning Environment, Commissioning Excellence, Commissioning Landscape in England, Commissioning Local Services, Commissioning Networks, Commissioning Support, Dr Amanda Doyle: Co-Chair of NHS Clinical Commissioners Leadership Group, Dr Peter Melton: Co-Chair of NHS Commissioning Assembly, Integrated Commissioning, Integrated Commissioning Support, Joint Commissioning, NHS Blackpool CCG, NHS Clinical Commissioners, NHS Clinical Commissioners (NHSCC), NHS Clinical Commissioners Leadership Group, NHS Commissioning, NHS Commissioning Assembly, NHS Commissioning Assembly CCG Development Working Group, NHS North East Lincolnshire CCG, NHSCC: NHS Clinical Commissioners
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Over-Complexity and Muddle in Patient Complaints Handling (BBC News / Healthwatch England)
Summary Healthwatch England has reviewed the patient complaints handling system for the NHS in England. Healthwatch England concludes that it is “hopelessly complicated” and in need of an overhaul, if patient confusion is to be reduced. There are up to … Continue reading
Posted in Acute Hospitals, BBC News, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, National, NHS, NHS England, Patient Care Pathway, Quick Insights, Standards, UK, Universal Interest
Tagged Accessing Formal Complaints System, BBC Health News, Care Homes, Care Quality Commission (CQC), Commissioning Bodies, Complaints, Complaints Handling, Complaints Support Services, Courts and Committees, Experiences, Fear of Raising Concerns About Care, Formal Complaints Process, GP Practices, Healthwatch England, Hospital Complaints, Inspectorates, NHS Complaints Advocacy, NHS Complaints Process, NHS Regulation, NHS Written Complaints, Openness and Transparency, Parliamentary and Health Service Ombudsman, Patient Complaints, Patient Complaints Handling, Patient Experience, Raising Concerns, Regulators, Regulators Sharing Information, Review of NHS Complaints System, Service User Experience, Transparency, Transparency and Accountability, Transparent Learning Culture, User Complaints, User Experience
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More on Complaints Handling in the NHS (BBC News / PHSO / NHS England / Patients’ Association)
Summary Research commissioned by the Parliamentary and Health Service Ombudsman (PHSO) indicates that around only one-third of people who experience poor service from public bodies, including the NHS, in England actually make a complaint. Common reasons for not to complaining … Continue reading →