Tag Archives: Consequences of the Francis Inquiry Report

Malnutrition on Hospital Wards and in Care Homes? (BBC News / ONS / JGCR)

Posted on January 16, 2017 by Dementia and Elderly Care News

Summary Data from the Office for National Statistics indicates that malnutrition and / or dehydration were factors contributing to the deaths of 828 patients in hospitals and care homes in England and Wales during 2015. The following piece explores the … Continue reading →

Posted in Acute Hospitals, BBC News, Commissioning, Community Care, CQC: Care Quality Commission, End of Life Care, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Guidelines, In the News, Management of Condition, National, NHS, Nutrition, Person-Centred Care, Personalisation, Quick Insights, Standards, Statistics, Universal Interest | Tagged Acute Care, Acute Hospital Care, Acute Hospitals, All India Institute of Medical Sciences (AIIMS), Avoidable Harm, BBC Health News, Care Quality Commission (CQC), Care Quality Commission (CQC) Inspection Regime, Care Quality Commission Dignity and Nutrition Inspections, Compassionate Care, Compliance With Core Standards, Consequences of the Francis Inquiry Report, Culture of Compassionate Care, Dangerous and Inadequate Care in Hospitals in England, Deaths From Dehydration and Malnutrition by place of death in England and Wales Between 2014 / 2015 (Office for National Statistics), Dehydration, Department of Anesthesia and Intensive Care: All India Institute of Medical Sciences (AIIMS), Eating and Nutritional Care, Elderly Malnutrition, Hydration, Hydration and Nutrition, Improving Patient Safety, Improving Standards in Care Homes, India, Journal of Geriatric Care and Research (JGCR), Malnutrition in Later Life, Mealtime Environments, Nutrition and Dementia, Nutrition and Hydration Among People With Dementia in Care Homes, Nutrition Support, Nutritional Care, Nutritional Needs, Office for National Statistics (ONS), Office of National Statistics (ONS), Office of National Statistics Mortality Data, Professor Sir Mike Richards: Former Chief Inspector of Hospitals (CQC), Repercussions From the Francis Inquiry Report, Support With Eating in Care Homes, Treatment at End of Life | Leave a comment

Challenges in the Creation of a Seven-Day NHS: Leaked Update (BBC News)

Posted on August 23, 2016 by Dementia and Elderly Care News

Summary A confidential Department of Health review of government plans for a seven-day NHS in England, “leaked” to the Guardian newspaper and Channel 4 News, identifies 13 potential risks; including concerns over staff-shortages, workforce overload and the general lack of … Continue reading →

Variable Standards of Hospital Dementia Care in England (BBC News / Alzheimer’s Society)

Posted on January 18, 2016 by Dementia and Elderly Care News

Summary The Alzheimer’s Society may have found further evidence of poor and variable care in a review of acute hospital care for dementia patients. Their report is based on Freedom of Information (FOI) requests, to which not all Trusts were … Continue reading →

Posted in Acute Hospitals, Alzheimer's Society, BBC News, Commissioning, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Local Interest, Management of Condition, Mental Health, Models of Dementia Care, National, NHS, Patient Care Pathway, Quick Insights, Standards, Statistics, UK, Universal Interest | Tagged Acute Care, Acute Care For Patients With Dementia (CHKS Analyses), Acute Hospital Care, Acute Hospitals, Adult Inpatients Who Need Help with Eating, Adult Inpatients Who Need Help with Eating: Patients Who Do Not Receive Enough Help from Staff with Eating Meals, Alzheimer's Society’s Fix Dementia Care Campaign, Alzheimer’s Society's Call for All Hospitals to Publish Annual Dementia Statements, Annual Dementia Statements (Recommendation), Antipsychotics in Elderly People with Dementia, Antipsychotics Limitation in Dementia, Avoidable Harm, BBC Health News, Care Quality Commission (CQC), Carer Friendly Hospitals, CHKS, CHKS Ltd, Compliance With Core Standards, Consequences of the Francis Inquiry Report, Creating Dementia Friendly Hospitals, Dangerous and Inadequate Care in Hospitals in England, Dehydration, Delayed Transfers of Care, Delayed Transfers of Care (DTOC), Dementia and Falls, Dementia Awareness Training, Dementia Care in Acute District General Hospitals, Dementia Care in Acute General Hospitals, Dementia Care in Acute Settings, Dementia Friendly Hospital Charter (DAA), Dementia-Friendly Hospitals, Dementia-Friendly Wards, Dignity and Respect, Dignity and Wellbeing, Dignity Factors, Dignity on the Ward, Discharge Coordination, Elderly Malnutrition, Emergency Readmissions Within 30 Days (For People With Dementia), End-User Experience, Excess Costs for Acute Care From Patients With Dementia, Excess Costs of Acute Care For Patients With Dementia, Excessive Force, Falls in Hospitals, Falls in Older People, Falls Prevention, Fix Dementia Care Campaign, Fix Dementia Care: Hospitals, Fix Dementia Care: Hospitals (Alzheimer’s Society), FOI: Freedom of information, Freedom of Information, Health Education England’s (HEE’s) Dementia Awareness Training Programme, Help With Eating, Hip Fractures After Falls in Hospital, Hospital Care for People with Dementia, Hospital Episode Statistics (HES), Impact of Dementia on Length of Stay, Improving Patient Safety, Inappropriate Care, Inpatient Falls, Inpatient Survey, Jeremy Hughes (Alzheimer’s Society Chief Executive), Length of Stay, Length of Stay (LoS), National Audit of Dementia Care in Hospitals, Not Being Treated With Dignity and Respect During Hospital Stays, Nurse Staffing Levels, Nutrition and Hydration, Overnight Discharge, Patient Experience, Patient Experience Research, Patient Safety, Patient Safety in the NHS, Patients Not Receiving Help When Needed During Hospital Stays, Patients Treated With Excessive Force, Patients Who Do Not Receive Enough Help from Staff with Eating, Personalised Dementia Care, Physical Restraint, Poor or Inconsistent Standards of Dignity and Help With Eating During Hospital Stays, Poor Patient Experience, Prevalence of Inconsistent and Poor Standards of Dignity and Help With Eating, Readmissions, Reducing Inappropriate Use of Antipsychotics in Dementia, Reducing Re-Admissions NHS Hospitals, Relative Risks in Older Hospital Patient Population, Repercussions From the Francis Inquiry Report, Service User Experience, Staff and Board Training, Support With Eating in Hospitals, Supporting Patients With Dementia, This is Me: Person-Centred Care, Transparency and Accountability, Transparency and Accountability in Governance, Unacceptable Variations, Unwarranted Variations, User Experience, Variations in Care, Variations in Hospital Care for People With Dementia, Variations in Quality of Care | 1 Comment

NHS Leadership Review (BBC News / Department of Health)

Posted on August 6, 2015 by Dementia and Elderly Care News

Summary Lord Rose, formerly of Marks & Spencer, was commissioned by the Secretary of State for Health to review leadership in the NHS. This controversial and independent report covers how to attract and develop capable leaders, whether from inside or … Continue reading →

The Foundations for a Patient-Centred NHS Learning Culture? (Department of Health / BBC News)

Posted on July 21, 2015 by Dementia and Elderly Care News

Summary This “Learning Not Blaming” report presents the government’s response to (i) the Francis Freedom to Speak Up review, (ii) the Morecambe Bay Investigation, and (iii) the Public Administration Select Committee’s report on clinical incidents. The common theme for addressing … Continue reading →

Seven Day Working and Much More: Aiming for a More Patient-Centred, Transparent and Safe NHS (Department of Health)

Posted on July 17, 2015 by Dementia and Elderly Care News

Summary Health Secretary Jeremy Hunt has re-asserted his intention to pursue the New Deal for GPs, and seven day NHS services generally; if necessary by removing the weekend working opt-out in new hospital consultants’ contracts. NHS Improvement Plans for the … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, NHS, NHS Improvement, Northern Ireland, Nuffield Trust, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, Scotland, Standards, Statistics, UK, Universal Interest, Wales | Tagged Alzira (Spain), Apollo (India), BBC Northern Ireland, BBC Northern Ireland Health News, BBC Wales, Booking Appointments, British Medical Association, Care Seven Days a Week, Clinical Incident Investigations, Competition Based on Patient Choice, Consequences of the Francis Inquiry Report, Continuous Learning Culture, Crowd Effect (Crowd Psychology), Crowd Herding, Culture and Leadership, Culture Change in the NHS, Culture of Safety, DDRB Recommendation for Removal of Consultant Weekend Opt-Out, Department of Cardiothoracic Surgery: University Hospitals Birmingham NHS Foundation Trust, Department of Informatics: University Hospitals Birmingham NHS Foundation Trust, Department of Primary Care and Population Health: University College London, DevoManc, Digital Innovation, Digital Innovations in Health, Dr Dan Poulter (Former Conservative Health Minister), Dr Johann Malawana: Former Chair of BMA Junior Doctors Committee, Dr Mike Durkin: NHS England’s Director of Patient Safety, Dr Mike Durkin: Patient Safety Investigation Service, Electronic Booking, Elevated Weekend Hospital Mortality, Extra Payments for Unsociable Working, Farr Institute of Health Informatics Research: University College London, Financial Sustainability in the NHS, Five Year Forward View, Five Year Forward View (NHS England), Former Health Secretary Jeremy Hunt, Francis Freedom to Speak Up Report, Freedom to Speak Up Report, Freedom to Speak Up? (Whistleblowing Review), Gary Caplin: Chief Executive of Virginia Mason Hospital (Seattle), Greater Manchester, Healthcare Financial Management Association, Healthcare Financial Management Association (HFMA), HFMA: Healthcare Financial Management Association, Honesty and Transparency, Implications of the Francis Inquiry Report, Independent National Officer, Independent National Officer (INO), Independent Patient Safety Investigation Service, Intelligent Transparency, International Buddying Programme, Junior Doctors Balloted on Seven Day Working Terms and Conditions, Junior Doctors: Contract Dispute of 2015, Kaiser Permanente, Keogh Review, Learning Culture, Learning Not Blaming, Lord Rose Report into NHS Leadership, Lord Rose Report on Leadership in the NHS, Lord Rose Report: Better Leadership for Tomorrow, Martha Lane Fox, Mayo Clinic, Medical Director of NHS England: Professor Sir Bruce Keogh, Medical Directorate: NHS England, Monitor, Morecambe Bay Investigation Report, Mortality at the Weekend, Never Events, New Deal, New Deal for General Practice, New Deal for Primary Care, News Manipulation and Intransigence, NHS Culture, NHS England, NHS Five Year Forward View (5YFV), NHS Leadership Academy Moved From NHS England to Health Education England, NHS National Information Board, NHS Patient Safety Culture, NHS Pay Review Body, NHS Pay Review Body (NHSPRB), NHS Services Seven Days a Week, NHS Trust Development Authority (NHS TDA), NHS Trust Development Authority (NTDA), NHS Trust Development Authority (TDA), Nigel Edwards: Nuffield Trust, No Harm Culture, Open and Supportive Culture, Opt-Outs (Consultant Contracts), Oral Statement to Parliament: Improving Safety Culture in the NHS (July 2015), Orchestrated Intransigence, Patient Choice, Patient Power 2.0, Patient Safety, Patient Safety in the NHS, Policy Issues Posed by Devolution, Procurement Patient Choice and Competition Regulations, Professional Standards, Professor Sir Bruce Keogh, Public Administration Select Committee Report into Clinical Incident Investigations, Public Administration Selection Committee, Quality and Outcomes Research Unit: University Hospitals Birmingham NHS Foundation Trust, QUORUM Metric for Comparing Hospital Death Rates, RCGP, Reduction in Bureaucracy, Repercussions From the Francis Inquiry Report, Report of the Morecambe Bay Investigation, Review Body on Doctors’ and Dentists’ Remuneration, Review Body on Doctors’ and Dentists’ Remuneration (DDRB), Royal College General Practice (RCGP), Rt Hon Jeremy Hunt MP: Former Secretary of State for Health, Scottish Government, Service Redesign, Seven Day Care in England, Seven Day NHS Pledge: Problem of Resources, Seven Day NHS Pledge: Problem of Staff Shortages, Seven Day NHS Pledge: Problem of Unwillingness or Incapacity for Doing More With Less, Seven Day NHS Pledge: Problem of Workforce Overload, Seven Day NHS Pledge: Problems Identified in Leaked Confidential Department of Health Review, Seven Day Services, Seven-Day GP Access, Seven-Day Hospital Services, Seven-Day NHS Services, Seven-Day Opening, Seven-Day Working, Simon Hamilton: Northern Ireland's Health Minister, Survivorship Models, Sustainability, Sustainable Funding, Sustainable Health and Care Services, System Re-Design, Transparency, Transparency and Accountability, Transparency and Devolution, Transparent Learning Culture, University College London, University Hospitals Birmingham NHS Foundation Trust, Unsociable Hours Payments, Virginia Mason Hospital: Seattle, Weekend Effect, Weekend Mortality Rates, Weekend Services, Weekend Working, Welsh Government | Leave a comment

Professional Duty of Candour: Openness and Honesty When Things Go Wrong (NMC / GMC / Nursing Times / BBC News)

Posted on July 2, 2015 by Dementia and Elderly Care News

Summary The General Medical Council (GMC) and the Nursing and Midwifery Council (NMC) have jointly published guidance explaining the standards expected of doctors, nurses and midwives in the UK when things go wrong during healthcare. Professionals, in turn, require the … Continue reading →

Posted in Acute Hospitals, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), In the News, National, Northern Ireland, Person-Centred Care, Practical Advice, Quick Insights, Scotland, Standards, UK, Universal Interest, Wales | Tagged Apologising to Patients, BAPEN: British Association of Parenteral and Enteral Nutrition, British Association of Parenteral and Enteral Nutrition (BAPEN), Buckinghamshire Healthcare Trust, Candour, Candour: Safety and Improvement, Common Professional Standards (NMC / GMC), Consent, Consent: Patients and Doctors Making Decisions Together, Consequences of the Francis Inquiry Report, Culture Change in the NHS, Culture of Candour, Culture of Raising Concerns, Culture of Reflective Practice, Culture of Safety, Dehydration, Dehydration in Frail Older People, Duty of Candour, Ethical Considerations, Face to Face Explanations / Apologies from Doctors Nurses and Midwives, Freedom to Speak Up Report: Principle 1: Culture of Safety, Freedom to Speak Up Report: Principle 2: Culture of Raising Concerns, Freedom to Speak Up Report: Principle 7: Raising and Reporting Concerns, General Medical Council (GMC), GMC: General Medical Council, GMC’s Good Medical Practice, Good Medical Practice, Hampshire Hospitals Foundation Trust, Health and Social Care Services in Northern Ireland, Healthcare Quality Strategy for NHS Scotland, Honesty, Honesty and Transparency, Hospital Nurse Staffing and Quality of Patient Care, Hydration and Nutrition, Implications of the Francis Inquiry Report, Incident Reporting, Incidents Errors and Near Misses, Learning Culture, Learning From Mistakes, Misdiagnosis, Moderate Harm, National Health Service (Concerns Complaints and Redress Arrangements) (Wales) Regulations 2011, Near Misses, NHS Culture, NHS Patient Safety Culture, Nurse Staffing Levels, Nursing and Midwifery Council (NMC), Open and Honest Working Environment, Openness, Openness and Honesty When Things Go Wrong, Openness and Honesty When Things Go Wrong (GMC / NMC), Openness and Transparency, Patient Harms, Patient Safety, Professional Duty of Candour, Professional Duty of Candour: NMC's Nursing Case Studies, Professional Standards, Professional Standards and Ethics, Professional Standards of Practice and Behaviour for Nurses and Midwives, Prolonged Psychological Harm, Protection From Unfair Criticism Detriment or Dismissal, Repercussions From the Francis Inquiry Report, Reporting Culture in the NHS, Reporting Systems, Scottish Patient Safety Programme, Severe Harm, Severe Harm Attributable to Problems in Healthcare, Severe Harm Leading to Death, Statutory Duty of Candour, Statutory Duty of Candour For Care Organisations (UK), Transparency, Transparency and Public Trust, Transparent Learning Culture, Welsh Government’s Health and Care Standards Framework | 1 Comment

Care Act Goes Live: SCIE Resources / Guidance (BBC News / SCIE)

Posted on April 1, 2015 by Dementia and Elderly Care News

Summary The Care Act 2014 introduces the biggest shake-up in social care for 60 years. Full Text Link Reference Triggle, N. (2015). Care system gets ‘biggest shake-up in 60 years’. London: BBC Health News, April 1st 2015. There is a … Continue reading →

Posted in BBC News, Commissioning, Community Care, End of Life Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, SCIE, Scotland, Standards, UK, Universal Interest | Tagged Ageing and Society, Ageing Population, Autonomy and Choice, BBC Cost of Care Project, BBC Health News, Better Care Fund (BCF), Care Act 2014, Care and Support, Care and Support Funding Reforms, Care and Support Planning, Care Costs: Cap and Means Test, Carer Support, Carer’s Needs Assessment, Carers' Assessments, Choice and Control Over Decisions, Consequences of the Francis Inquiry Report, Cost of Care Project (BBC News), Direct Payment, Direct Payments, Eligibility Criteria for Social Care, Information and Advice, Information and Advice Services, Informed Choices About Health and Social Care, Integrating Health and Social Care Personal Budgets, Integration, Integration of Health and Social Care, Local Authorities, Local Authorities (LAs), Local Care Providers, Local Service Providers, Maintaining Independence, Means Test, National Minimum Eligibility Criteria, National Minimum Eligibility Threshold, National Minimum Eligibility Threshold for Adult Care and Support, Needs Analysis, Needs Assessments, Needs of Carers, NHS Continuing Care, Public Bodies (Joint Working) Act (Scotland), Social Care, Social Care Funding, Social Care Institute for Excellence (SCIE), Social Care Reform, Support for Carers, Voice Choice and Control | Leave a comment

More on the NHS Culture of Openness: Lessons From Two Francis Inquiries (Department of Health)

Posted on February 13, 2015 by Dementia and Elderly Care News

Summary The Government has published a report explaining progress in the NHS since the Francis Inquiry report (February 2013) . It supports the full adoption, in principle, of Freedom to Speak Up review recommendations to protect whistleblowers who raise legitimate … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, CQC: Care Quality Commission, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Local Interest, Management of Condition, National, NHS, Patient Care Pathway, Person-Centred Care, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged Acute Care, Acute Hospitals, Assessing Risk of Harm (Not Just Past Harm), Avoidable Harm, BBC Health News, Behaviours to Enable Whistleblowing, Berwick Review, Berwick Review of Patient Safety, Better Care for Older Patients With Dementia, Building Capability, Candour, Care Certificate, Cavendish Review, Centrally-Driven Proposals, Challenges of Reconfiguration, Character Assassination of Whistleblowers, Closed Ranks Culture (Mid Staffordshire Public Inquiry), Clwyd and Hart Review Into Hospital Complaints, Code of Conduct for Healthcare Support Workers, Commonwealth Fund, Compassion in Practice, Compassionate Care, Configuration of Services, Consequences of the Francis Inquiry Report, Culture Change, Culture Change in the NHS, Culture Change in the NHS: Lessons of Two Francis Inquiries, Culture of Compassionate Care, Dementia Care in Acute General Hospitals, Dementia Care in Acute Settings, Dementia Care in General Hospitals, Dementia Care in Hospitals, Duty of Candour, EU Council’s Recommendations on Patient Safety and Health Care Associated Infections, Fit and Proper Persons Requirement for Directors, Francis Effect, Francis Inquiry, Francis Inquiry Report, Francis Report, Francis Report: Part of a Linked Set of Reports on Quality, Freedom and Responsibility to Speak Up (Francis Review Whistleblowing), Freedom to Speak Up Guardians, Freedom To Speak Up Review (Sir Robert Francis QC), Freedom to Speak Up? (Whistleblowing Review), Fundamental Standards, General Hospitals, General Medical Council (GMC), Government Response to Francis Inquiry Report, Harassment of Whistleblowers, Hard Truths, Health Education England Commission on Education and Training for Patient Safety, Health Education for Safety, Helene Donnelly OBE: Ambassador for Cultural Change at Staffordshire and Stoke on Trent Partnership NHS Trust, Honesty, Honesty and Transparency, Implications of the Francis Inquiry Report, Incident Reporting, Initiatives and Reviews into Quality of Hospital Care 2012/13, James Titcombe: National Advisor on Patient Safety and Culture & Quality at Care Quality Commission, Jane Cummings: Chief Nursing Officer for England, Keogh Mortality Review, Listening to Patients, Listening to Staff, Local Patient Safety Collaboratives, Medical Schools Council, Mid Staffordshire NHS Foundation Trust, Mid Staffordshire NHS Foundation Trust Inquiry, Mid Staffordshire NHS Foundation Trust Public Inquiry, Mistreatment of Whistleblowers, MyNHS Website: Comparing Safety Data, National Patient Safety Alerting System (NPSAS), NHS Culture, NHS England National Patient Safety Alerting System, NHS Leadership Academy’s Executive Fast Track Programme, NHS Litigation Authority, NHS Managerial Self-Interest, NHS Reform, NHS Safe Staffing, NHS Trust Development Authority, NHS Trusts and Foundation Trusts in Special Measures: 18 Months On, Nurse Staffing Levels, Nursing and Midwifery Council (NMC), Nursing Standards, Open and Honest Incident Reporting, Open Culture, Openness, Openness and Transparency, Outcome Metrics, Overbearing NHS Managerial Style, Patient Safety, Patient Safety Collaboratives Programme, Patient Safety Improvement, Patient-Centred Leadership, Patients First and Foremost, Person-Centred Model of Care for Patients with Dementia, Preventing Poor Care, Professor Don Berwick, Professor Sir Mike Richards: Former Chief Inspector of Hospitals (CQC), Professor Sir Norman Williams: President of Royal College of Surgeons, Professor Steve Field: Former Chief Inspector of General Practice (CQC), Public Interest Disclosure (Prescribed Persons), Putting Patients First, Quality Improvement, Quality Standards, Quality: Above Money, Raising Concerns, Reactions to the Francis Inquiry Report, Reconfiguration of Emergency Care System, Repercussions From the Francis Inquiry Report, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, Reporting Culture, Reporting Culture in the NHS, Review of NHS Complaints System, Safe Staffing, SAFE: Safety Action for England, Safety Action for England Team (SAFE), Safety and Quality Standards, Safety Metrics, Safety Surveillance, Salford Royal NHS Foundation Trust, Serious Incident Framework, Sign Up to Safety Campaign, Sir David Dalton: Chief Executive of Salford Royal NHS Foundation Trust, Sir Robert Francis QC, Speaking Up Charter, Special Measures, Staff Whistleblowing Rights, Staffing, Standards of Care, State of Care 2013/14 (CQC), Structures to Enable Whistleblowing, Surgical Never Events Task Force Reference Group, Systems to Support Whistleblowing, Technology Enhanced Learning, Transparency, Ward Staffing Levels, Whistleblowing, Whistleblowing Helpline, Whistleblowing in the NHS | Leave a comment

Watershed Changes in NHS Culture Since February 2013 (Department of Health)

Posted on February 11, 2015 by Dementia and Elderly Care News

Summary February 6th 2015 marked the second anniversary of publication of Sir Robert Francis’s Inquiry into Mid Staffordshire NHS Foundation Trust. Full Text Link Reference Francis two years on: What’s changed in the NHS? London: Department of Health, February 9th … Continue reading →

Posted in Acute Hospitals, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Local Interest, Management of Condition, National, NHS, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest | Tagged Acute Care, Acute Hospitals, Assessing Risk of Harm (Not Just Past Harm), BBC Health News, Berwick Review, Berwick Review of Patient Safety, Better Care for Older Patients With Dementia, Building Capability, Candour, Cavendish Review, Centrally-Driven Proposals, Challenges of Reconfiguration, Clwyd and Hart Review Into Hospital Complaints, Code of Conduct for Healthcare Support Workers, Compassion in Practice, Compassionate Care, Configuration of Services, Consequences of the Francis Inquiry Report, Culture of Compassionate Care, Dementia Care in Acute General Hospitals, Dementia Care in Acute Settings, Dementia Care in General Hospitals, Dementia Care in Hospitals, Francis Effect, Francis Inquiry, Francis Inquiry Report, Francis Report, Francis Report: Part of a Linked Set of Reports on Quality, Freedom To Speak Up Review (Sir Robert Francis QC), Freedom to Speak Up? (Whistleblowing Review), Fundamental Standards, General Hospitals, Government Response to Francis Inquiry Report, Hard Truths, Initiatives and Reviews into Quality of Hospital Care 2012/13, Keogh Mortality Review, Listening to Patients, Listening to Staff, Mid Staffordshire NHS Foundation Trust, NHS Culture, NHS Reform, NHS Safe Staffing, Nurse Staffing Levels, Nursing Standards, Openness, Openness and Transparency, Outcome Metrics, Overbearing NHS Managerial Style, Patient Safety Improvement, Patient-Centred Leadership, Patients First and Foremost, Person-Centred Model of Care for Patients with Dementia, Quality Improvement, Quality Standards, Quality: Above Money, Raising Concerns, Reactions to the Francis Inquiry Report, Reconfiguration of Emergency Care System, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, Review of NHS Complaints System, Safe Staffing, Safety and Quality Standards, Safety Metrics, Salford Royal NHS Foundation Trust, Sir Robert Francis QC, Staffing, Standards of Care, Transparency, Ward Staffing Levels | Leave a comment

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