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Tag Archives: Continuous Quality Improvement
User Experience of Adult Social Care Services: Quality Standard QS182 and Guideline NG86 (NICE)
Summary The National Institute for Health and Care Excellence (NICE) has released a quality standard aimed at improving adult social care services end-users’ independence, quality of life, levels of choice and control, and general user-experience. This standard is based on … Continue reading →
Posted in Commissioning, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NICE Guidelines, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest
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Tagged Adult Social Care, Adult Social Care and Wellbeing, Adult Social Care in England, Adult Social Care Services, Advice and Support, Commissioning on Grounds of Quality and User Involvement, Continuity of Care, Continuity of Care and Relationships, Continuity of Care and Support, Continuity of Care for Older People, Continuous Quality Improvement, Embedding a Culture of Quality Improvement, Empowering and Engaging Patients, Empowerment, Empowerment and Support, End-User Experience of Adult Social Care Services, Engagement, Holistic Needs Assessment, Improving Experience of Care and Support for Users of Adult Social Care Services: NICE Guidance (NG86), National Institute for Health and Care Excellence (NICE), National Institute for Health and Care Excellence (NICE)’s Quality Standard on User Experience of Adult Social Care Services, Needs Assessment, Needs Assessments, NICE Care Pathway: People’s Experience Using Adult Social Care Services, NICE Care Pathways, NICE Quality Standard (QS182): Quality Statement 1: Care and Support Needs Assessments, NICE Quality Standard (QS182): Quality Statement 2: Empowering People to Manage Their Personal Budgets, NICE Quality Standard (QS182): Quality Statement 3: Continuity of Care and Support, NICE Quality Standard (QS182): Quality Statement 4: Using People's Views to Improve Services, NICE Quality Standard QS182, NICE Quality Standards, Patient Empowerment, Patient Engagement, People's Experience in Adult Social Care Services: NICE Guidance (NG86), People's Experience of Adult Social Care Services, Personal Budgets (PBs), Personal Budgets in Adult Social Care, Quality and Continuity of Care, Quality and User Involvement, Quality Improvement Culture, Service User Involvement, User Empowerment, User Engagement, User Experience of Adult Social Care Services, User Feedback to Improve Services, User Involvement
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Transformation of Health and Care in Wales: a Revolution from Within (BBC News / Welsh Government)
Summary The Parliamentary Review of Health and Social Care in Wales provides an inspiring vision of future directions in service provision, with proposals which are likely to be studied more widely. Dr Ruth Hussey the former Chief Medical Officer for … Continue reading →
Posted in Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Parkinson's Disease, Person-Centred Care, Personalisation, Quick Insights, SCIE, Standards, Statistics, Stroke, Telecare, Telehealth, UK, Universal Interest, Wales
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Tagged A Revolution from Within: Transforming Health and Care in Wales, Achieving Better Value, Adoption of Innovations, Bangor University, Best Value for Taxpayers, Board of Community Health Councils (CHCs), Bureaucracy and Culture, Canterbury District Health Board: DHB (New Zealand), Capacity and Capability, Capacity to Care, Care Closer to Home, Carer Support, Carer Support in Wales, Carer Support Services, Carers Trust Wales, Carers Wales, Change Management, Change Management and Empowerment, Commissioning Carer Support Services, Commissioning for Value, Communities First, Community Health Councils (CHCs), Continuing Learning and Development, Continuous Quality Improvement, Coordinated Health and Social Care, Dementia Awareness Training, Dementia Training, Dementia-Friendly Hospitals, Digital Technology, Digital Technology and Innovation, Discharge From Hospital to Primary Care, Dr David Bailey: Chairman of BMA Wales, Dr Jennifer Dixon CBE (Health Foundation), Dr Ruth Hussey: Former Chief Medical Officer for Wales, Eric Gregory: Chair of the Assembly Commission Audit and Risk Assurance Committee, Experience of Care, First 1000 Days Collaborative, Future Generation Goals, Global and National Perspective on Dementia (National Assembly for Wales), Good Governance, Great Place to Work, Health and Social Care Reform, Health Education and Improvement Wales (HEIW), Health Technology Wales (HTW, Helen Howson: Director of Bevan Commission (Think-Tank), Impact of Delayed Health Treatment in Wales (Our Lives on Hold: Report), Improving Population Health, Innovation, Innovation Technology and Infrastructure, Integration, Integration of Health and Social Care, International Consortium for Health Outcomes Measurements (ICHOM), Jönköping County Council, Jönköping County Council: Sweden, Joined-Up Care, Joined-Up Strategy to Improve Whole System Flow, Learning and Developing Continuously, Learning Culture, Life Sciences Hub Wales, Listening and Learning System, Listening to Patients, Listening to Patients Families and Staff, Long-Term Care (LTC), Long-Term Care and Support, Making Change Happen, Making Choices Together, Making Choices Together (Previously Choosing Wisely Wales), Moving Healthcare Closer to Home, My Health Text, National Assembly for Wales, National Transformation Programme (Wales), New Models of Care, New Models of Care Vanguards, New Models of Seamless Care, NHS 70 Celebrations, NHS Productivity, NHS Sustainability, NHS Wales Delivery Framework, NHS Wales Efficiency and Healthcare Value Improvement Group (NWEHVIG), NHS Wales Shared Services Partnership (NWSSP), NHS’s 70th Birthday, Nigel Edwards: Nuffield Trust, Nuka System, Nuka System of Care, Once for Wales Principles, Parliamentary Review of Health and Social Care in Wales, Parliamentary Review of Health and Social Care in Wales: Interim Report (2017), Partnership and Collaboration, Partnership Working, Patient Experience, People in Control, Population Health, Population Health and Prevention, Preventative Support for Adult Carers, Preventative Support for Adult Carers in Wales (SCIE Rapid Review), Preventative Support for Carers, Principles of Good Governance, Productivity, Professor Anne Marie Rafferty: Dean of Florence Nightingale School of Nursing and Midwifery at King's College London, Professor Dame Carol Black DBE, Professor Don Berwick, Professor Keith Moultrie: Institute of Public Care at Oxford Brookes University, Professor Sir Mansel Aylward, Prosperity for All (Welsh Government), Prudent Health Care, Prudent Healthcare (Bevan Commission), Public Service Boards (PSBs), Quadruple Aim for All, Quality and Sustainability, Quality Improvement, Quality of Care, Reduction in Bureaucracy, Seamless Care Between Settings, Seamless System for Wales, Shared Decision-Making, Shared Lives Wales, Situational Analysis, Social Care Institute for Excellence (SCIE), Social Care Wales (SCW), Social Services and Wellbeing Act Principles, Staff Engagement, Staff Shortages, Systems for Change, Team Manager Development Programme for Wales, Technology and Infrastructure Development, Transforming Health and Care in Wales, Tredegar Workmen’s Medical Aid Society, Value for Money, Vanessa Young: Director of NHS Confederation, Vaughan Gething: Welsh Health Secretary, Wellbeing of Future Generations (Wales) Act, Wellbeing of the Health and Care Workforce, Welsh Community Care Information System (WCCIS), Welsh Government, Welsh Institute for Health and Social Care: University of South Wales, Welsh Language, WHO Global Action Plan on the Public Health Response to Dementia 2017-2025, Whole System Integration, Whole Systems Redesign, Whole-System Approaches
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Dementia Assessment and Improvement Framework (NHS Improvement)
The Dementia Assessment and Improvement Framework supports ongoing quality improvement towards the provision of “outstanding care” for people living with dementia during their stay in acute, community or mental health settings. There are eight constituent framework standards: Diagnosis. Person-centred care. … Continue reading →
Posted in Acute Hospitals, Community Care, Diagnosis, Enhancing the Healing Environment, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Local Interest, Management of Condition, Mental Health, Models of Dementia Care, National, NHS, NHS Improvement, Non-Pharmacological Treatments, Nutrition, Pain, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, UK, Universal Interest
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Tagged Alistair Burns: NHS England’s National Clinical Director for Dementia, Alistair Burns: NHS England’s National Clinical Director for Older People’s Mental Health, Best Practice Guidance Relating to Dementia Care, Best Practice in Dementia Care (Triangle of Care), Butterfly Scheme, Care Quality Commission Inspection Ratings, Care Quality Commission New Inspection Ratings System, Carer Involvement in Healthcare, Caroline Lecko: Clinical Improvement Manager at NHS Improvement, Clinical Leadership, Co-Design and Co-Delivery, Community Involvement, Compassionate Leadership, Continuous Quality Improvement, CQC Inspection Regime, Creating Dementia-Friendly Hospitals (Dementia Action Alliance), Cultural Leadership, Dehydration, Dementia 2020 Citizens' Engagement Programme, Dementia Assessment and Improvement Framework, Dementia Assessment and Improvement Framework: Diagnosis, Dementia Assessment and Improvement Framework: Environment, Dementia Assessment and Improvement Framework: Information and Support for Patients and Carers, Dementia Assessment and Improvement Framework: Involvement and Co-design, Dementia Assessment and Improvement Framework: Leadership, Dementia Assessment and Improvement Framework: NHS Improvement, Dementia Assessment and Improvement Framework: Nutrition and Hydration, Dementia Assessment and Improvement Framework: Person-Centred Care, Dementia Assessment and Improvement Framework: Workforce Education and Training, Dementia Diagnosis, Dementia-Friendly Hospitals, Early Diagnosis, End of Life Dementia Care, Forget Me Not, Healthwatch, Healthwatch England, Hydration and Nutrition, Information and Support, Information and Support for Carers, Information and Support for Patients and Carers, Innovation and Co-Design, Involvement and Participation, Jacqueline McKenna: Director of Nursing and Professional Leadership at NHS Improvement, John’s Campaign: Allowing Carers Accompany People With Dementia When Admitted to Hospital, Judith Morris: Strategic Nurse Advisor at NHS Improvement, Making a Difference in Dementia: Nursing Vision and Strategy, National Audit of Dementia Care, National Policy Relating to Dementia Care, NHS Improvement's Dementia Assessment and Improvement Framework, Nutrition and Hydration, Outstanding Care, Participatory and Citizen Involvement, Patient and Public Involvement, Patient Involvement, Patient Voice, PLACE Audit, QI: Quality Improvement, Quality Improvement, Quality Improvement Culture, Review of CQC Reports Pre-December 2016 Relating to Dementia Care, This is Me, This is Me: Person-Centred Care, Timely Diagnosis, Triangle of Care, Triangle of Care for Dementia, Workforce Development, Workforce Education, Workforce Training
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Embedding a Culture for Quality Improvement (King’s Fund)
Summary Establishing quality improvement approaches which actually work has much to do with suitable leadership and organisational culture, according to a new King’s Fund report. Full Text Link Reference Embedding a culture of quality improvement. [Online]: King’s Fund, November 9th … Continue reading →
Posted in Acute Hospitals, Charitable Bodies, Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, King's Fund, National, NHS, NHS Improvement, Quick Insights, Standards, UK, Universal Interest
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Tagged Behaviour Change Opportunities, Clinical Quality Improvement, Co-production in Quality Improvement, Collaborative Quality Improvement, Continuous Learning Culture, Continuous Quality Improvement, Cultural Leadership, Culture and Behaviour Change, Culture and Leadership, Culture of Raising Concerns, Culture of Reflective Practice, Culture of Safety, Culture of Valuing Staff, Culture: Lack of Leadership Support for Innovation (Barriers to Innovation), Culture: Risk Aversion (Barriers to Flexibility or Innovation), Culture: Silo Thinking in System (Barriers to Innovation), Efficiency Opportunities, Embedding a Culture of Quality Improvement, Healthcare Quality Improvement, Innovative Leadership, Leadership for Culture Change, Literature Reviews in Quality Improvement, NHS Culture Change, Open Culture, Opportunities to Improve the Quality of Care and Increase Productivity, Organisational and Cultural Barriers, Organisational Culture, Organisational Culture and Climate, Patient Engagement, QI: Quality Improvement, Quality and Efficiency Opportunities, Quality Improvement, Quality Improvement Culture, Shaping Culture, Staff Engagement, Staff Engagement in the NHS, Transparent Learning Culture, Virginia Mason Institute, Virginia Mason Institute Partnership, Workplace Culture
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Systems Thinking For NHS Quality Improvement (NHS Improvement)
Summary The following report explores how an engineering (sic “systems”) approach to service re-design could contribute to quality improvement in health and social care. Full Text Link Reference Engineering better care: a systems approach to health and care design and … Continue reading →
Posted in Commissioning, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NHS, NHS Improvement, Quick Insights, Royal College of Physicians, Standards
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Tagged Academy of Medical Sciences: King's College London, Continuous Improvement, Continuous Quality Improvement, Engineering Better Care: a Systems Approach, Esther Model, Failure Modes and Effect Analysis (FMEA), Future Hospital, Future Hospital Commission (FHC), Future Hospital Programme, Healthcare and Engineering Improvement Approaches, Healthcare Quality Improvement, Holistic Quality Improvement, Iterative Improvement, Map of Healthcare and Engineering Improvement Approaches, PDSA (Plan-Do-Study-Act) Cycles, PDSA Cycles, PDSA Improvement Methodology, QI: Quality Improvement, Quality Improvement, Quality Improvement Approaches, Quality Improvement Methodologies, Quality Improvement Resources, Quality Improvement Terminology, Quality Improvement Tools, RCP's Future Hospitals Model, Royal Academy of Engineering, Royal College of Physicians (RCP), Royal College of Physicians’ Future Hospital Commission (RCP FHC), Sweden’s Esther Model: Improving Care for Elderly Patients with Complex Needs, Systems and Processes, Systems Approach, Systems Thinking, Systems-Spiral Improvement Process, Whole System Change, Whole-System Approaches
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Exploring the Potential of Quality Improvement in Mental Health (King’s Fund / BJGP)
Summary A recent King’s Fund report explores the application of quality improvement approaches to improving the quality of mental health care. It is asserted that continuing improvements are best achieved by “empowering frontline teams, service users and carers to design, … Continue reading →
Posted in Acute Hospitals, Charitable Bodies, Commissioning, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, International, King's Fund, Management of Condition, Mental Health, National, NHS, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest
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Tagged British Journal of General Practice, Building Workforce Capability and Capacity, Centre for Health Economics: University of York, Clinical Microsystems Coaching Programme, Clinical Practice Improvement Programme (CPIP), Clinical Quality Improvement, Co-Production, Co-production in Quality Improvement, Collaborative Quality Improvement, College Centre for Quality Improvement, Compassionate Collaborative and Inclusive Leadership, Continuing Imrovement, Continuous Improvement, Continuous Learning, Continuous Learning and Improvement, Continuous Learning Culture, Continuous Quality Improvement, Continuously Improving Care, Coordination of Care (Quality of Care Indicators for People With Serious Mental Illness), Culture and Behaviour Change, Culture and Leadership, Culture Change, Culture of Raising Concerns, Culture of Safety, Culture of Zero-Harm, Department of Health Sciences: University of York, Developing People: Improving Care, East London NHS Foundation Trust, East London NHS Foundation Trust (ELFT), East London NHS Foundation Trust (QI), EBCD: Experience-Based Co-Design, Embedding Co-Production, Engagement and Co-Production, Evaluating Healthcare Quality Improvement, Evidence-Based Quality Improvement, Experience-Based Co-Design (EBCD), GenerationQ, Germany, Handbook of Quality and Service Improvement Tools, Healthcare Quality Improvement, Improvement Capability Building Programmes (Quality Improvement), Institute of Mental Health (IMH), Institute of Mental Health (Singapore), Leadership, Leadership and Culture, Leadership Development, Leadership for Culture Change, Lean and Quality Improvement, Lean and Six Sigma, Learning Culture, Medicines Management (Quality of Care Indicators for People With Serious Mental Illness), Mental Health Assessment and Care (Quality of Care Indicators for People With Serious Mental Illness), MHImprove, Microsystems Coaching, MINDSet, MINDSet Resource: West of England AHSN, Model for Improvement, Model for Improvement (IHI), Model for Improvement: FOCUS, National Research Center for Health Economics: University of Duisburg-Essen, Open and Supportive Culture, Open Culture, Partnering for Quality Improvement in Mental Health, PDSA (Plan Do Study Act) Model, PDSA (Plan-Do-Study-Act) Cycles, PDSA Cycles, PDSA Improvement Methodology, Physical Health Assessment and Care (Quality of Care Indicators for People With Serious Mental Illness), Pioneers of Quality Improvement (Mental Health), Plan-Do-Study-Act (PDSA) Cycles, Point of Care Foundation, Primary Care and Population Sciences: University of Southampton, Primary Care Quality Indicators for People With Serious Mental Illness, Q Community, QI: Quality Improvement, Quality Improvement, Quality Improvement Approaches, Quality Improvement in Mental Health, Quality Improvement Methodologies, Quality Improvement Metrics, Quality Improvement Resources, Quality Improvement Tools, Quality Indicators for Serious Mental Illness in Primary Care, Quality of Care Indicators for People With Serious Mental Illness, Serious Mental Illness (SMI), Service Provision and Access to Care (Quality of Care Indicators for People With Serious Mental Illness), Severn and Wye Recovery College, Shared System Leadership, Statistical Process Control, Statistical Process Control Methodology, Strategic Quality Improvement, Substance Misuse (Quality of Care Indicators for People With Serious Mental Illness), Tees, Tees Esk and Wear Valleys NHS Foundation Trust, Theory of Constraints, Total Quality Management (TQM), Transparency, Transparency and Public Trust, Transparent Learning Culture, Unexpected Deaths in Hospital, Unexpected Deaths in Mental Health Trusts, University of Duisburg-Essen, University of Southampton, University of York, Vulnerable Groups, West of England AHSN MINDSet Resource
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