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Recent Posts
- Dementia-Friendly Communities Provision, Viewed as a Social Determinant of Health (JGCR / NHS England / WHO)
- International Perspectives on the Possible Impact of the COVID-19 Pandemic and Lockdown on Abuse of the Elderly (JGCR / American Journal of Geriatric Psychiatry / JAGS)
- Updates Relating to the Lancet Commission on Dementia Prevention, Intervention, and Care (Lancet / Alzheimer’s Research and Therapy / Alzheimer’s and Dementia)
- A Brief Review of How the COVID-19 Pandemic Relates to Elderly Care and Research (JGCR)
- Some Speculated / Potential Benefits of COVID-19 (JGCR / BBC Radio 4’s Rethink / BGS)
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Tag Archives: Cultural Leadership
More on Sustaining Quality Improvement (CQC / PHSO)
Summary The Care Quality Commission (CQC) has published further findings about sustaining improvement, based on the positive examples from four case studies, including: Cambridge University Hospitals NHS Foundation Trust. East Lancashire Hospitals NHS Trust. North Staffordshire Combined Healthcare NHS Trust. … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, CQC: Care Quality Commission, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, National, NHS, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest
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Tagged Accountability and Assurance, ACOMHS: Royal College of Psychiatrists Accreditation for Community Mental Health Services, Advancing Quality Improvement Alliance (AQuA)., Assurance, Behrens R. CBE: Ombudsman and Chair of Parliamentary and Health Service Ombudsman, Cambridge University Hospitals NHS Foundation Trust, Cambridge University Hospitals NHS Foundation Trust (CUHFT), Care Quality Commission (CQC), Clinical Leaders, Clinical Leadership, Collaboration, Collaborative Care, Complaint Standards Framework, Complaint Standards Framework: Summary of Core Expectations (PHSO 2020), Complaint Standards Framework: Summary of Core Expectations for NHS Organisations and Staff, Complaint Themes, Complaints, Complaints About Acute Trusts in England, Complaints Advocacy, Complaints Handling, Complaints Support Services, Consumer Experiences of Health and Social Care, Continuous Improvement, Continuous Learning Culture, Cultural Leadership, Culture, Culture Change, Culture of Candour, Culture of Raising Concerns, Cumberlege Review (July 2020), Customer Contact & Complaints, Driving Improvement: Case Studies From 10 GP Practices, Driving Improvement: Case Studies From Eight Independent Hospitals, Driving Improvement: Case Studies From NHS Trusts (CQC), Driving Improvement: Case Studies From Nine Adult Social Care Services, Driving Improvement: Case Studies From Seven Mental Health NHS Trusts, East Lancashire Hospitals NHS Trust, Effective Complaints Handling, End-User Experience, Experiences, First Do No Harm: Report of the Independent Medicines and Medical Devices Safety Review, Formal Complaints, Formal Complaints Process, Future for Health and Social Care Complaints Handling, Governance, Health and Social Care Complaints System, Healthier Lancashire and South Cumbria Integrated Care System (ICS), Hospital Complaints, House of Commons Select Committee on Public Administration and Constitutional Affairs (PACAC), Improving Patient Safety, Independent Medicines and Medical Devices Safety Review (July 2020), Inspection, Integrated Care Partnerships (ICPs), Integrated Care Systems (ICSs), Involvement and Participation, Joined-Up Care, Joint Working, Joint Working Between Health and Social Care, Leadership, Leadership Development, Leadership Vision, Learning Culture, Lincolnshire Partnership NHS Foundation Trust, Lincolnshire Partnership NHS Foundation Trust (LPFT), Making Complaints Count: Supporting Complaints Handling (PHSO 2020), Making Complaints Count: Supporting Complaints Handling in the NHS and UK Government Departments, Mental Health Crisis Centre: Harplands Hospital, Moving Away From RAG Ratings, NHS Governance and Accountability, NHS Governance in Complaints Handling (PHSO), NHS Governance of Complaints Handling, NHS Hospital Complaints, NHS Hospital Complaints System, North Staffordshire Combined Healthcare NHS Trust, North Staffordshire Combined Healthcare NHS Trust: Quality Improvement in Mental Health Trusts Case Study, Openness, Openness and Transparency, Organisational Culture, Parliamentary and Health Service Ombudsman, Parliamentary and Health Service Ombudsman (PHSO), Patient Complaints, Patient Complaints Handling, Patient Experience, Patient Experiences of Complaints Handling, Patient Involvement, Patient Involvement in Quality Improvement, Patient Safety, Pennine Lancashire ICP, Principles of Good Complaint Handling, Professor Ted Baker: Chief Inspector of Hospitals at Care Quality Commission (CQC), Public and Patient Involvement, Public Services Complaints, Quality and Experience, Quality Assurance, Quality Assurance and Accreditation Schemes, Quality Improvement, Quality Improvement in Hospital Trusts: Sharing Learning From Trusts on QI Journey, Raising Concerns, Raising Concerns Policy, Raising Standards, Recruitment and Retention, Responding to CQC Inspection Reports / Ratings, Review of CQC’s Impact on Quality and Improvement in Health and Social Care, Self-Evaluation, Staff Empowerment, Staff Engagement, Staff Engagement in the NHS, Staff Motivation, Statistical Process Control (SPC) Principles, Sustaining Improvement (CQC), System Working, Systems Leadership, Transparency, Transparency and Accountability, Transparent Learning Culture, User Complaints, User Experience, User Participation, User-Led Vision of the Complaints System, Valuing Complaints, Vertical Integration, Vertical Integration (of Primary and Secondary Care), Ward Accreditation
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Contemplating the “Who” and “Why” in Quality Improvement: the Psychology of Change Framework (IHI / DHSC / FMLM / SCIE)
Summary The latest Institute for Healthcare Improvement (IHI) white paper presents a framework for the psychology of change in health care quality improvement. The aim is to increase the chances of successful change / service transformation, by addressing five domains … Continue reading →
Posted in Department of Health and Social Care (DHSC), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), International, National, NHS, NHS Improvement, Quick Insights, SCIE, UK, Universal Interest
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Tagged Adapt in Action (Motivational Experience), Authentic Relationships, Autonomy for Staff Innovation, Cambridge University’s Judge Business School, Clinical Executive Fast Track Scheme, Clinical Quality Improvement, Clinicians Moving Into Senior Leadership: Barriers and Enablers, Co-Design, Co-Design: People-Driven Change, Co-Production, Co-Production in Commissioning, Co-production in Quality Improvement, Co-Production: Authentic Relationships, Collaboration, Collaboration for Coordinated Care, Collaboration: Working Across Boundaries, Collaborative Leadership, Continuous Learning Culture, Cultural Leadership, Culture of Empowerment and Support, Deborah Davis: Managing Director of NHS North West Leadership Academy, Deborah Davis: National System Leadership Lead at NHS Leadership Academy, Delegated Decision Making, Distributed Leadership Structure, Distribution of Power, Diversity in Leadership, Diversity of Thought (Idris Elba), Embracing Emergence, Faculty of Medical Leadership and Management (FMLM), Failing Forward, Failure, Future of Care Report: Number 9 (SCIE), Growth Mindset, Healthcare Quality Improvement, Healthcare Value Improvement, IHI Psychology of Change Framework, IHI White Paper: Psychology of Change Framework (2018), IHI: Institute for Healthcare Improvement, Innovative Leadership, Inspiring Communicating Delegating Empowering Empathetic Leadership, Institute for Healthcare Improvement (IHI), Integrated Care Systems (ICSs), Intrinsic Motivation, Leaders Comfortable With More Autonomy at All Levels, Leaders in Healthcare Conference (November 2018), Leadership and Culture, Leadership in Integrated Care Systems, Leadership Style, Learning Culture, Matt Hancock: Secretary of State for Health and Social Care, Motivational Enhancement, NHS Change Model: Shared Purpose, NHS Graduate Management Training Scheme, NHS Leadership Academy, NHS Leadership Academy Contacts, NHS Leadership Academy Contacts: East of England Leadership Academy, NHS Leadership Academy Contacts: West Midlands Leadership Academy, NHS Leadership Academy: Moving to NHS Improvement, NHS North West Leadership Academy (NHS NWLA), Open Culture, People-Driven Approaches to Change, Psychology of Change, Psychology of Change Framework for Advancing and Sustaining Improvement, QI: Quality Improvement, Quality Improvement, Quality Improvement Culture, Redesigning Care Pathways, Redesigning Services, Respect for Autonomy, Rt Hon Matt Hancock MP, Service Redesign, Shared Purpose, Skillsets for Technological Revolution and Speed of Change, Skillsets Suitable for Meeting NHS Long-Term Plan, Social Care Institute for Excellence (SCIE), Staff College, Staff Empowerment, Staff Empowerment in the NHS, Staff Engagement, Staff Engagement in the NHS, Staff Motivation, Theory X Versus Theory Y (Basic Motivational Models), Transformative Culture, Transparent Learning Culture, Very Senior Manager (VSM) Level Diversity
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Emerging Strategy for the Application of Behavioural and Social Sciences to Improving Public Health (PHE / BBC News)
Summary Public Health England (PHE) has investigated the extent to which the behavioural and social sciences might be applied to reduce health inequalities and improve population health and wellbeing. “The strategy was developed in partnership with the Association of Directors … Continue reading →
Posted in Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, Mental Health, National, Non-Pharmacological Treatments, Nutrition, Person-Centred Care, Public Health England, Quick Insights, UK, Universal Interest
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Tagged All Our Health, All Our Health (Public Health England), Anthropology, Application of Behavioural and Social Sciences: System Map for Public Health in England, Association of Directors of Public Health (ADPH), Barriers to Involvement, BBC Health News, BBC Politics News, Behaviour Change Opportunities, Behaviour Change Technique (BCT) Taxonomy, Behaviour Change Theory, Behaviour Change Wheel, Behavioural and Social Sciences, Behavioural and Social Sciences Teaching in Medicine, Behavioural Economics, Behavioural Experiments in Health Network, Behavioural Experiments in Health Network (BEH-Net), Behavioural Insights, Behavioural Insights Approach, Behavioural Insights Team, Behavioural Modification, Behavioural Operational Research, Behavioural Science and Public Health Network, Behavioural Science and Public Health Network (BSPHN), Behavioural Science for Health, Beyond Institutional Boundaries, Broad Determinants of Health, Capacity Building, Changing Behaviours in Public Health, Collaboration: Working Across Boundaries, Communities of Practice, Community Involvement, Cultural Assets, Cultural Change, Cultural Determinants, Cultural Leadership, Culture and Behaviour Change, Determinants of Health and Disability, DHSC Collaborate, Directors of Public Health, Downstream Interventions, Faculty of Public Health (FPH), Five Waves of Public Health, Health and Wellbeing, Health Inequalities, Health Inequalities in England, Health of the Public 2040, Health Psychology, Healthcare Professionals Improving Health Outcomes and Reducing Health Inequalities (Public Health England's All Our Health), Improving People’s Health: Applying Behavioural and Social Sciences, Inclusive Language, Intervention Mapping, Involvement Enablers, ISM Model (Individual Social and Material Factors), LGA: Local Government Association, Life Course Approaches to Prevention and Care, Local Government Association, Local Health and Wellbeing, Marmot Review, Mental Health and Wellbeing, Mental Health Capacity Building, Mental Health Inequalities, MINDSPACE, Multidisciplinary Approaches to Public Health, Multiphase Optimization Strategy (MOST), Nanny State Index (NSI), Nanny State-ism (Encouragement of Healthy Behaviours), National Academy of Soci al Sciences ’s Campaign for Social Science, Normalisation Process Theory, Nudge, Nudge or Compel, Obesity Interventions, Operational Research, Organisational Boundaries, Oxford Food and Activity Behaviors (OxFAB) Taxonomy, Paternalistic Approaches in the NHS, Paternalistic Views, Patient and Public Involvement, Patient Involvement, PHE: Public Health England, Prevention, Prevention Agenda, Problem-Based Services, Psychology, Psychosocial Pathways to Health Inequalities, Public and Health Economics, Public Health Capacity Building, Public Health England (PHE), Public Health England's All Our Health Framework, Public Health England’s Health and Wellbeing Framework, Reducing Downstream Spending (Prevention Public Health and Self-Care), Reducing Health Inequalities, Royal College of Physicians: Faculty of Public Health (FPH), Shared System Leadership, Sharing Knowledge Through Communities of Practice, Social Determinants of Health, Social Determinants of Health Inequalities, Social Groups and Psychological Identification, Social Model of Health, Social Practice Theory, Societal Determinants of Health, Sociology, Sociology in UK U ndergraduate Medical Education, Structural Level Determinants: Social Economic and Environmental Determinants (SEEDs) of Health, Subsidies Taxes and Prices, Sugar Tax, System Leadership, Test Learn and Adapt, Tobacco Interventions, Transdisciplinary Approaches, Typology of Interventions in Proximal Physical Micro-Environments (TIPPME), Upstream Interventions, Wider Determinants of Health, Wider Determinants of Mental Health, Working Across Boundaries
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Dementia Care Mapping: Not Necessarily a Magic Bullet (Clinical Interventions in Aging)
Summary A systematic review looking at the effectiveness of Dementia Care Mapping (DCM) as a tool for use in dementia care settings discovered mixed results. Barriers and facilitators in the implementation of DCM in practice are discussed. DCM is appears … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Management of Condition, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, Standards, Systematic Reviews, UK, Universal Interest
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Tagged Behavioural and Psychological Symptoms of Dementia (BPSD), BMC Geriatrics, BPSD, BPSD: Behavioral and Psychological Symptoms of Dementia, Bradford Dementia Group, Care Homes, Centre for Dementia Research: Leeds Beckett University, Challenging Behaviour, Challenging Behaviour in Dementia, Clinical Interventions in Aging, Cultural Leadership, DCM, Dementia Care in Care Homes, Dementia Care Mappers, Dementia Care Mappers: Selection, Dementia Care Mappers: Support, Dementia Care Mappers: Training, Dementia Care Mapping, Dementia Care Mapping (Bradford Dementia Group), Dementia Care Mapping (DCM), Effectiveness and Cost-Effectiveness of Dementia Care Mapping, Efficacy of Dementia Care Mapping, Good Practice in Care Homes, Leadership, Leadership and Culture, Leeds Beckett University, Monitoring and Improvement in Use of Dementia Care Mapping, Nursing Homes, PAS 800 - Use of Dementia Care Mapping, PAS 800: Dementia Care Mapping, Personalised Psychosocial Interventions, Psychosocial Interventions, Reducing Waste in Dementia Care, Residential Care Homes, School of Health and Community Studies: Leeds Beckett University, Systematic Reviews and Meta-Analyses, University of Bradford, University of Bradford Dementia Group
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Dementia Assessment and Improvement Framework (NHS Improvement)
The Dementia Assessment and Improvement Framework supports ongoing quality improvement towards the provision of “outstanding care” for people living with dementia during their stay in acute, community or mental health settings. There are eight constituent framework standards: Diagnosis. Person-centred care. … Continue reading →
Posted in Acute Hospitals, Community Care, Diagnosis, Enhancing the Healing Environment, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Local Interest, Management of Condition, Mental Health, Models of Dementia Care, National, NHS, NHS Improvement, Non-Pharmacological Treatments, Nutrition, Pain, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, UK, Universal Interest
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Tagged Alistair Burns: NHS England’s National Clinical Director for Dementia, Alistair Burns: NHS England’s National Clinical Director for Older People’s Mental Health, Best Practice Guidance Relating to Dementia Care, Best Practice in Dementia Care (Triangle of Care), Butterfly Scheme, Care Quality Commission Inspection Ratings, Care Quality Commission New Inspection Ratings System, Carer Involvement in Healthcare, Caroline Lecko: Clinical Improvement Manager at NHS Improvement, Clinical Leadership, Co-Design and Co-Delivery, Community Involvement, Compassionate Leadership, Continuous Quality Improvement, CQC Inspection Regime, Creating Dementia-Friendly Hospitals (Dementia Action Alliance), Cultural Leadership, Dehydration, Dementia 2020 Citizens' Engagement Programme, Dementia Assessment and Improvement Framework, Dementia Assessment and Improvement Framework: Diagnosis, Dementia Assessment and Improvement Framework: Environment, Dementia Assessment and Improvement Framework: Information and Support for Patients and Carers, Dementia Assessment and Improvement Framework: Involvement and Co-design, Dementia Assessment and Improvement Framework: Leadership, Dementia Assessment and Improvement Framework: NHS Improvement, Dementia Assessment and Improvement Framework: Nutrition and Hydration, Dementia Assessment and Improvement Framework: Person-Centred Care, Dementia Assessment and Improvement Framework: Workforce Education and Training, Dementia Diagnosis, Dementia-Friendly Hospitals, Early Diagnosis, End of Life Dementia Care, Forget Me Not, Healthwatch, Healthwatch England, Hydration and Nutrition, Information and Support, Information and Support for Carers, Information and Support for Patients and Carers, Innovation and Co-Design, Involvement and Participation, Jacqueline McKenna: Director of Nursing and Professional Leadership at NHS Improvement, John’s Campaign: Allowing Carers Accompany People With Dementia When Admitted to Hospital, Judith Morris: Strategic Nurse Advisor at NHS Improvement, Making a Difference in Dementia: Nursing Vision and Strategy, National Audit of Dementia Care, National Policy Relating to Dementia Care, NHS Improvement's Dementia Assessment and Improvement Framework, Nutrition and Hydration, Outstanding Care, Participatory and Citizen Involvement, Patient and Public Involvement, Patient Involvement, Patient Voice, PLACE Audit, QI: Quality Improvement, Quality Improvement, Quality Improvement Culture, Review of CQC Reports Pre-December 2016 Relating to Dementia Care, This is Me, This is Me: Person-Centred Care, Timely Diagnosis, Triangle of Care, Triangle of Care for Dementia, Workforce Development, Workforce Education, Workforce Training
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Embedding a Culture for Quality Improvement (King’s Fund)
Summary Establishing quality improvement approaches which actually work has much to do with suitable leadership and organisational culture, according to a new King’s Fund report. Full Text Link Reference Embedding a culture of quality improvement. [Online]: King’s Fund, November 9th … Continue reading →
Posted in Acute Hospitals, Charitable Bodies, Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, King's Fund, National, NHS, NHS Improvement, Quick Insights, Standards, UK, Universal Interest
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Tagged Behaviour Change Opportunities, Clinical Quality Improvement, Co-production in Quality Improvement, Collaborative Quality Improvement, Continuous Learning Culture, Continuous Quality Improvement, Cultural Leadership, Culture and Behaviour Change, Culture and Leadership, Culture of Raising Concerns, Culture of Reflective Practice, Culture of Safety, Culture of Valuing Staff, Culture: Lack of Leadership Support for Innovation (Barriers to Innovation), Culture: Risk Aversion (Barriers to Flexibility or Innovation), Culture: Silo Thinking in System (Barriers to Innovation), Efficiency Opportunities, Embedding a Culture of Quality Improvement, Healthcare Quality Improvement, Innovative Leadership, Leadership for Culture Change, Literature Reviews in Quality Improvement, NHS Culture Change, Open Culture, Opportunities to Improve the Quality of Care and Increase Productivity, Organisational and Cultural Barriers, Organisational Culture, Organisational Culture and Climate, Patient Engagement, QI: Quality Improvement, Quality and Efficiency Opportunities, Quality Improvement, Quality Improvement Culture, Shaping Culture, Staff Engagement, Staff Engagement in the NHS, Transparent Learning Culture, Virginia Mason Institute, Virginia Mason Institute Partnership, Workplace Culture
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NHS Reform: Reform From Within (King’s Fund)
Summary The “Reforming the NHS from within: beyond hierarchy, inspection and markets” report from the King’s Fund reviews different approaches to reforming the NHS in England. The focus is said to be on the implementation of new models of care … Continue reading →
Posted in Acute Hospitals, Charitable Bodies, Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, International, King's Fund, Local Interest, Management of Condition, National, NHS, Person-Centred Care, Quick Insights, Standards, UK
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Tagged Active Engagement, Approaches to Improving Public Services, Barker Commission, Bottom-Up NHS Reform, Canterbury District Health Board: DHB (New Zealand), Characteristics of Continuously Learning Health Care Systems, Choice, Choice and Competition, Chris Ham: The King’s Fund, Collaboration, Collaborative Care, Collaborative Leadership, Collaborative Working, Command-and-Control Versus Systems Thinking, Commission on the Future of Health and Social Care in England, Commitment (Rather Than Compliance), Competition and Choice, Complementary Approaches to Reform, Continuous Improvement, Continuous Learning Culture, Cultural Leadership, Decentralisation of Public Services, Devolution (NHS Reform), Edwards Deming, Enabling Devolution, Engagement, Extrinsic Motivation, Front Line Engagement, Government Policy, Health and Social Care Integration, Health Care Reform, Health Policy, Health Reform, High-Performing Organisations, Improvement From Within, Incentives, Inspection and Regulation, Institute for Government (IfG), Institute for Healthcare Improvement (IHI), Institute of Medicine (IOM), Integration of Health and Social Care, Integration of Primary Secondary and Community Care, Intermountain Healthcare (US), International Comparisons, Intrinsic Motivation, Jönköping County Council: Sweden, Kaizen, Kate Barker: Chair of Commission on the Future of Health and Social Care in England, King's Fund’s Time to Think Differently Programme, Lack of Consistency, Leadership, Leadership Development, Learning Organisations, Local Leadership, Local Strategic Commissioning, NHS Leadership, NHS Management, NHS Modernisation Agency, NHS Payment Reform, NHS Reform, Openness and Transparency, Patient and Public Engagement (PPE), Patient Choice, Patient Engagement, Patient-Centred Culture, Patient-Centred Leadership, Patient-Centred Vision, Patient–Clinician Partnerships, Performance Targets, Policy, Provider Engagement, Quality Improvement, Quality Improvement Approaches, Realistism in Inspection and Regulation, Reforming Social Care, Salford Royal NHS Foundation Trust, Salford Royal NHS Foundation Trust’s Improvement Strategy, Science and Informatics, Self-Directed Care, Shared Culture, Social Care Reform, Staff Motivation, Systems Thinking in the Public Sector, Targets, Targets and Performance Management, Tendency Towards Hyperactivity (Interventionism), Time to Think Differently Programme, Top-Down Policy, Toyota Production System (TPS), Transparency, Transparency and Accountability, Unwarranted Variations, Veterans Health Administration (VA), Virginia Mason Medical Center (US), Virginia Mason Production System (VMPS), Westminster and Whitehall
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Leadership Role in Improving Care and Reducing Costs (NIHR / IHI)
Summary The National Institute for Health Research (NIHR) has collated evidence on management and leadership. Findings from sixteen recent studies on leadership and management practice are reviewed. The aim is to improve services for patients, whilst keeping control of costs. … Continue reading →
Posted in Commissioning, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), International, Management of Condition, National, NIHR, NIHRSDO, Patient Care Pathway, Quick Insights, Standards, Systematic Reviews, UK, Universal Interest
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Tagged Allied Health Professionals (AHPs), Bellin Health in Wisconsin, Boundarilessness, British Association of Medical Management, Budget Management, Care Management, Clinical Commissioning, Clinical Engagement, Clinical Leadership, Clinical Leadership for Cross Boundary Service Redesign, Collaboration, Create Vision and Build Will, Cultural Leadership, Developing Capability, Domains of the IHI High-Impact Leadership Framework, Evidence-Based Management, Faculty of Medical Leadership and Management (FMLM), Financial Management, Front Line Engagement, General Management, Health Services and Delivery Research Programme (NIHR), High-Impact Leadership, IHI High-Impact Leadership Framework, IHI Innovation Series, Implications of the Francis Inquiry Report, Institute for Healthcare Improvement (IHI), Knowledge to Action, Leadership, Leadership and Culture, Leadership Development, Leadership for Innovation, Leadership for Quality, Leadership in Health Care, Learning Programmes, Management and Leadership, Management Research, Management vs Leadership, Masters / Master of Business Administration (MBA), Mayo Clinic in Jacksonville, Medical Directors, Medical Engagement and Leadership, Medical Leadership, Memorial Hermann Health System, Mental Models for Health Care Leadership, Middle Management in Healthcare, Monitor, Multi-Professional Clinical Leadership, National Institute for Health Research (NIHR), National Institute for Health Research (NIHR) Service Delivery and Organisation (SDO), NHS Leadership, NHS Leadership Academy Top Leaders, NHS TDA: NHS Trust Development Authority, NHS Trust Development Authority, NHS Trust Development Authority (NHS TDA), NIHR Health Services and Delivery Research Programme, Nursing Management, Organisation-Level Improvement in Health Care, Patient-Centred Leadership, Performance Management, Person-Centeredness, Professional Leadership, Provider Management, Quality Improvement, Quality Improvement Approaches, Regional Leadership Academy, Relentless Focus, Repercussions From the Francis Inquiry Report, Service Improvement in Healthcare, Service Redesign, Seven Leadership Leverage Points, Shaping Culture, Southampton University, STate Action on Avoidable Rehospitalizations (STAAR) Initiative, STEEEP Global Institute, Talent Management, Transparency, University of Southampton, Virginia Mason Health System
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NHS Culture, Patient Safety and Care Quality (Lancaster University)
Summary This report from Lancaster University investigates culture and behaviour in the NHS. It asserts that there are times when the quality of care in the English NHS may be compromised by a lack of clearly defined goals, over-regulation, and … Continue reading →
Posted in Acute Hospitals, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), National, NHS, Patient Care Pathway, Quick Insights, Standards, UK, Universal Interest
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Tagged Absenteeism, Active Engagement, Annual Health Check (AHC), Aston Team Performance Inventory (ATPI), Aston University, Barriers and Facilitators to Participation, Barriers to Integration, Board Innovativeness, Bright Spots, Bullying, Bureaucracy, Care Quality, Civility, Compassion, Competitiveness, Cooperation, Cultural Leadership, Culture, Culture Change, Dark Spots, Definitional Morass, Department of Health Policy Research Programme, Discontinuities in Care, Engagement, Ethnographic Analysis, Francis Inquiry Report, Handover, Harassment, Hospital Mortality, Incentives, Incident Reporting, Initiatives, Innovative Leadership, Inter-Team Working, Lancaster University, Lancaster University Management School, Leadership, Leadership and Culture, Lean and Six Sigma, Listening into Action (LiA), NAPP (National Association for Patient Participation), National Association for Patient Participation, National Staff Survey and Acute Inpatient Survey, NHS Culture, NHS National Staff Survey Data, Organisational Culture and Climate, Over-Regulation, Overcoming Barriers, Patient and Public Involvement, Patient Experience, Patient Mortality, Patient Participation, Patient Safety, PDSA (Plan-Do-Study-Act) Cycles, Presenteeism, Priority Thickets, Quality, Quality and Safety in the NHS, Quality Improvement, Responsibility Cordons, Safety, Safety Express, Staff Engagement, Standards, Targets, Team Culture, Team Working, Teams, The Productive Ward, Tick Box Culture, Trust Boards, Trust Leadership, University of Aberdeen, University of Birmingham, University of Leicester, University of Sheffield, Variability in Courtesy Compassion and Caring, Variability in Management and Systems, Variability in Quality and Safety of Care, Work Pressure
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Engaging with BME Communities (NHS Confederation / BME Leadership Forum)
Summary The principles of the NHS entail promoting equality and diversity as central to the delivery of high quality services. This report from the NHS Confederation’s BME Leadership Forum presents examples of service providers and commissioners which have developed innovative … Continue reading →
Posted in Commissioning, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Mental Health Network (NHS Confederation), National, NHS, NHS Confederation, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, UK
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Tagged Access for All, Adult Social Care Outcomes Framework (ASCOF), Afiya Trust, African Women Days, BAME Experiences, Better Health Briefings, Black and Minority Ethnic (BME) Leadership Forum, Black Asian Minority Ethnic (BAME), BME Communities, BME Leadership Forum, BME Older Person’s Carers Network, BME: Black and Minority Ethnic, C-TIE Tool, Co-operative Community Action, Commissioning Cycle, Commissioning Outcomes Framework, Community Engagement, Cultural Leadership, Culture, Delivering Race Equality, Dementia Champions, Diversity, EEiC Project, Empowerment, Engagement, Engaging BME Communities, Equality, Equality and Diversity, Ethnic Inequalities, Evidence and Ethnicity in Commissioning (EEiC) Project, Grassroots Working, Health and Wellbeing Boards (HWBs), Health Equality Library Portal (NHS North West), Health Inequalities, Health Inequalities in England, Inequalities in Health Outcomes, Interpreters (Translation), Language Barriers, Language Support, Leadership, Liverpool, Liverpool Primary Care Trust, Marmot Review, Mary Seacole Awards, Mental Health Network (MHN), Minority Ethnic Groups (UK), Missed Opportunities in the Commissioning Cycle, Mothertongue, Multi-Ethnic Groups, National Association for Voluntary and Community Action (NAVCA), NHS Confederation's BME Leadership Forum, NHS Culture, NHS Devon and South Devon Healthcare NHS Foundation Trust, NHS Employers' Equality and Diversity Strategic Forum, NHS Merseyside, NHS Outcomes Framework, NIHR CLAHRC for South Yorkshire, Partnership Working, Patient and Public Engagement (PPE), PPE: Patient and Public Engagement, Princes Park Model in Liverpool, Project SEARCH (Diversity), Public Health Outcomes Framework, Race Equality, Race Equality Foundation, Race Equality in Mental Health, Restraint for Psychiatric Patients (RESPECT), Seldom Heard Groups, Services and Support for BAME Communities, Sheffield, Sheffield African Caribbean Mental Health Association (SACMHA), Sheffield Care Trust, Sheffield City Council, Sheffield Hallam University, Sheffield Health and Social Care NHS Foundation Trust (SHSCT), South Asian Community, South Devon, Strategic Planning, Strategy for Crisis Intervention and Prevention (SCIP), Sub-Cultures, Torbay, Tower Hamlets Health Equity Project, University of Leeds, University of Sheffield, VCF Organisations, Voice4Change England, Voluntary and Community Organisations (VCOs, Voluntary Community and Faith (VCF), Yemeni Health Days
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