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Recent Posts
- Dementia-Friendly Communities Provision, Viewed as a Social Determinant of Health (JGCR / NHS England / WHO)
- International Perspectives on the Possible Impact of the COVID-19 Pandemic and Lockdown on Abuse of the Elderly (JGCR / American Journal of Geriatric Psychiatry / JAGS)
- Updates Relating to the Lancet Commission on Dementia Prevention, Intervention, and Care (Lancet / Alzheimer’s Research and Therapy / Alzheimer’s and Dementia)
- A Brief Review of How the COVID-19 Pandemic Relates to Elderly Care and Research (JGCR)
- Some Speculated / Potential Benefits of COVID-19 (JGCR / BBC Radio 4’s Rethink / BGS)
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Tag Archives: Culture
More on Sustaining Quality Improvement (CQC / PHSO)
Summary The Care Quality Commission (CQC) has published further findings about sustaining improvement, based on the positive examples from four case studies, including: Cambridge University Hospitals NHS Foundation Trust. East Lancashire Hospitals NHS Trust. North Staffordshire Combined Healthcare NHS Trust. … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, CQC: Care Quality Commission, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, National, NHS, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest
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Tagged Accountability and Assurance, ACOMHS: Royal College of Psychiatrists Accreditation for Community Mental Health Services, Advancing Quality Improvement Alliance (AQuA)., Assurance, Behrens R. CBE: Ombudsman and Chair of Parliamentary and Health Service Ombudsman, Cambridge University Hospitals NHS Foundation Trust, Cambridge University Hospitals NHS Foundation Trust (CUHFT), Care Quality Commission (CQC), Clinical Leaders, Clinical Leadership, Collaboration, Collaborative Care, Complaint Standards Framework, Complaint Standards Framework: Summary of Core Expectations (PHSO 2020), Complaint Standards Framework: Summary of Core Expectations for NHS Organisations and Staff, Complaint Themes, Complaints, Complaints About Acute Trusts in England, Complaints Advocacy, Complaints Handling, Complaints Support Services, Consumer Experiences of Health and Social Care, Continuous Improvement, Continuous Learning Culture, Cultural Leadership, Culture, Culture Change, Culture of Candour, Culture of Raising Concerns, Cumberlege Review (July 2020), Customer Contact & Complaints, Driving Improvement: Case Studies From 10 GP Practices, Driving Improvement: Case Studies From Eight Independent Hospitals, Driving Improvement: Case Studies From NHS Trusts (CQC), Driving Improvement: Case Studies From Nine Adult Social Care Services, Driving Improvement: Case Studies From Seven Mental Health NHS Trusts, East Lancashire Hospitals NHS Trust, Effective Complaints Handling, End-User Experience, Experiences, First Do No Harm: Report of the Independent Medicines and Medical Devices Safety Review, Formal Complaints, Formal Complaints Process, Future for Health and Social Care Complaints Handling, Governance, Health and Social Care Complaints System, Healthier Lancashire and South Cumbria Integrated Care System (ICS), Hospital Complaints, House of Commons Select Committee on Public Administration and Constitutional Affairs (PACAC), Improving Patient Safety, Independent Medicines and Medical Devices Safety Review (July 2020), Inspection, Integrated Care Partnerships (ICPs), Integrated Care Systems (ICSs), Involvement and Participation, Joined-Up Care, Joint Working, Joint Working Between Health and Social Care, Leadership, Leadership Development, Leadership Vision, Learning Culture, Lincolnshire Partnership NHS Foundation Trust, Lincolnshire Partnership NHS Foundation Trust (LPFT), Making Complaints Count: Supporting Complaints Handling (PHSO 2020), Making Complaints Count: Supporting Complaints Handling in the NHS and UK Government Departments, Mental Health Crisis Centre: Harplands Hospital, Moving Away From RAG Ratings, NHS Governance and Accountability, NHS Governance in Complaints Handling (PHSO), NHS Governance of Complaints Handling, NHS Hospital Complaints, NHS Hospital Complaints System, North Staffordshire Combined Healthcare NHS Trust, North Staffordshire Combined Healthcare NHS Trust: Quality Improvement in Mental Health Trusts Case Study, Openness, Openness and Transparency, Organisational Culture, Parliamentary and Health Service Ombudsman, Parliamentary and Health Service Ombudsman (PHSO), Patient Complaints, Patient Complaints Handling, Patient Experience, Patient Experiences of Complaints Handling, Patient Involvement, Patient Involvement in Quality Improvement, Patient Safety, Pennine Lancashire ICP, Principles of Good Complaint Handling, Professor Ted Baker: Chief Inspector of Hospitals at Care Quality Commission (CQC), Public and Patient Involvement, Public Services Complaints, Quality and Experience, Quality Assurance, Quality Assurance and Accreditation Schemes, Quality Improvement, Quality Improvement in Hospital Trusts: Sharing Learning From Trusts on QI Journey, Raising Concerns, Raising Concerns Policy, Raising Standards, Recruitment and Retention, Responding to CQC Inspection Reports / Ratings, Review of CQC’s Impact on Quality and Improvement in Health and Social Care, Self-Evaluation, Staff Empowerment, Staff Engagement, Staff Engagement in the NHS, Staff Motivation, Statistical Process Control (SPC) Principles, Sustaining Improvement (CQC), System Working, Systems Leadership, Transparency, Transparency and Accountability, Transparent Learning Culture, User Complaints, User Experience, User Participation, User-Led Vision of the Complaints System, Valuing Complaints, Vertical Integration, Vertical Integration (of Primary and Secondary Care), Ward Accreditation
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Evidence on the Potential of the Arts for Improving Mental and Physical Health and Wellbeing (WHO)
Summary The World Health Organization has published an evidence review broadly supportive of the notion that engaging with the arts is beneficial for mental and physical wellbeing. In addition to being able to help prevent ill health (physical and mental) … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, Depression, End of Life Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), International, Management of Condition, Mental Health, Models of Dementia Care, Non-Pharmacological Treatments, Parkinson's Disease, Person-Centred Care, Personalisation, Quick Insights, Systematic Reviews, Universal Interest, World Health Organization (WHO)
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Tagged Aesthetic Engagement, Animations, Arts Activities in Emergency Settings, Arts and Mental Wellbeing, Arts and Music in Dementia, Arts and Social Activities, Arts Engagement, Arts Practices in Healthcare, Arts Therapies, Attending Literary Festivals, Autistic Spectrum Disorder (ASD), Cardiovascular Disease (CVD), Cognitive Stimulation, Cognitive Stimulation and Lifestyle, Community Arts Programmes, Community-Based Arts and Health interventions, Concerts, Crafts, Creative Arts, Creative Arts for Dementia, Creativity, Creativity and Artistic Appreciation in Dementia, Cultural Arts Interventions, Cultural Arts Interventions in Dementia Care, Cultural Engagement, Culture, Dance, Dance / Movement Therapy, Dementia and Imagination, Dementia-Focussed Arts Activities, Design, Digital Arts, Dr Piroska Östlin: WHO Regional Director for Europe, Engagement With the Creative Arts by Older People, Evaluation of Arts-Based Interventions, Evocation of Emotion, Exercise Activities, Film, Galleries, Health Behaviours, Health Benefits of Arts Engagement, Health Evidence Network (HEN), Immune System, Institute of Epidemiology and Health Care: University College London, Involvement of the Imagination, Literature, Multi-Sensory Stimulation, Multisensory Stimulation, Museums, Music, Online Arts, Painting, Performing Arts, Photography, Physical Activity, Physical Exercise, Post-Traumatic Stress Disorder, PTSD, Reading, Referral Mechanisms From Health and Social Care to Community Arts Programmes, Reminiscence and Sensory Stimulation, Sensory Activation, Sensory Stimulation, Singing, Social Integration, Social Interaction, Social Prescribing, Theatre, Visual Arts, WHO European Region, WHO Regional Office for Europe, World Health Organization (WHO), Writing
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Public Health England’s “One You” Campaign (BBC News / PHE / NHS OneYou)
Summary Public Health England’s “One You” campaign is about engaging patients and the public concerning the various practical steps it is possible to take to avoid preventable disease. It is estimated that the NHS wastes more than £11 billion per … Continue reading →
Posted in BBC News, Commissioning, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Patient Information, Person-Centred Care, Personalisation, Public Health England, Quick Insights, UK, Universal Interest
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Tagged Action on Sugar, Alcohol and Drug Consumption, Alcohol Concern, Alcohol Consumption, Alcohol Misuse, Alcohol or Tobacco Withdrawal, Association of Directors of Public Health, Awareness, Awareness and Campaigns, Awareness and Understanding, Awareness of Potential Risks, Awareness Raising, “One You” Campaign, BBC Health News, Coalition of the Willing, Constrained Funding, Coordinated Health and Social Care, Councillor Izzi Seccombe: Local Government Association (LGA), Culture, Culture and Leadership, Culture Change, Demand and Capacity, Demand Management, Demand-Side Effectiveness, Demand-Side Factors, Dementia Risk Factors, Dementia Risk Prevention, Dementia Risk Reduction, Dementia: a Public Health Priority, Diet and Dementia, Dietary Factors, Eating and Drinking, Economic Sustainability, Education and Awareness, Epidemiology, Funding Challenges, Health and Social Care, Health and Social Care Configuration, Health and Social Care Costs, Health and Social Care Integration, Health as a Social Movement (NHS England), Health Demand, Health Determinants, Health Improvement, Health Inequalities, Health Policy, Health Wellbeing and Independence, Health-Creating Society, Healthy Ageing, Healthy Behaviours, Healthy Communities, Healthy Lifestyles, Healthy Living, Improving Local Public Health, Improving Public Health, Interventions to Increase Patient Activation, Joined-Up Care, Life Course Approach, Life-Course Approach to Healthy and Active Ageing, Lifestyle, Lifestyle Risk Factors, Local Government Association: LGA, Moderate Drinking, Modifiable Risk Factors, Nanny State-ism (Encouragement of Healthy Behaviours), NHS England’s Five Year Forward View, NHS Five Year Forward View (5YFV), NHS OneYou, Non-Communicable Diseases (NCD), Nudge, Obesity, Obesity Risk, Obesity Time-Bomb, One You Campaign (PHE), Overlapping Risk Factors, Patient Activation, Patient Empowerment, Patient Empowerment Movement, Patient Engagement, Patient Engagement Strategies, Patient Factors (Demand Side), Patient Involvement, PHE, PHE: Public Health England, Preventative Care, Preventative Services, Preventing and Managing Demand, Prevention, Prevention Agenda, Prevention Agenda Linking Dementia and Other Non-Communicable Diseases, Prevention of Dementia, Prevention of Dementia: Public Health England, Prevention Programmes, Preventive Care, Preventive Services, Public Awareness, Public Health, Public Health Campaigns, Public Health England (PHE), Public Health Promotion Campaigns, Raising Awareness, Reducing Demand (Treatment and Recovery), Reducing Downstream Spending (Prevention Public Health and Self-Care), Reducing Waste in the NHS, Sedentary Behaviour, Self-Administration, Self-Care, Self-Determination, Self-Directed Services, Self-Directed Support, Self-Directed Support for Long Term Conditions, Self-Help, Self-Management, Self-Management in Chronic Illness, Self-Management Programmes, Self-Management Support, Service User Involvement, Smoking, Social Determinants of Health Inequalities, Social Epidemiology, Social Movements, Social Networks, Social Prescribing, Social Wellbeing, Staying Healthy for Longer, Support for People with Complex Needs, Supporting People to Manage Their Health, Sustainability, Sustainable Health and Care Services, Sustainable Health and Social Care, Unhealthy Behaviours, Unhealthy Lifestyles, Unhealthy Living, Vascular Risk Factors, Wellbeing
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Realising the Value: Background to “Health as a Social Movement” (NHS England / Health Foundation / Nesta)
Summary A report has been published concerning the “Realising the Value Programme”, which in turn supplies the theoretical background for NHS England’s “Health as a Social Movement” programme. This report explores the concept of people and communities being put at … Continue reading →
Posted in Charitable Bodies, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Health Foundation, In the News, Integrated Care, Management of Condition, National, NHS, NHS England, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, UK, Universal Interest
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Tagged 5YFV: NHS Five Year Forward View, Active and Healthy Ageing, Ageing Policy in the UK, Anu Singh: NHS England’s Director of Patient & Public Voice and Insight, Applied Research Centre in Health and Lifestyle Interventions: Coventry University, Awareness and Campaigns, Awareness and Understanding, Awareness of Potential Risks, Awareness Raising, Bangor University, Barriers to Self-Management in Early Stage Dementia, Behavioural Insights Team, Co-Production, Co-Production for Wellbeing, Coalition of the Willing, Commissioning and Funding, Commissioning for Value, Commissioning on Grounds of Quality and User Involvement, Community and Voluntary Sector, Community Services, Community Volunteering, Community-Based Care, Community-Based Interventions, Community-Based Services, Community-Based Support, Constrained Funding, Coordinated Health and Social Care, Coventry, Coventry University, Culture, Culture and Leadership, Culture Change, Demand and Capacity, Demand-Side Effectiveness, Demand-Side Factors, Economic Sustainability, Embedding Co-Production, Empowerment, Engagement, Exemplar Social Movements, Financial Sustainability in the NHS, Forward View Into Action: New Care Models, Funding Challenges, Health and Social Care, Health and Social Care Configuration, Health and Social Care Costs, Health and Social Care Integration, Health as a Social Movement (NHS England), Health Demand, Health Determinants, Health Improvement, Health Inequalities, Health Inequalities in England, Health Policy, Health Wellbeing and Independence, Health-Creating Society, Healthy Ageing, Healthy Behaviours, Healthy Communities, Healthy Lifestyles, Healthy Living, Improving Local Public Health, Improving Public Health, Institute of Health and Society: Newcastle University, Integrated and Community-Based Care, Interventions to Increase Patient Activation, Joined-Up Care, Life Course Approach, Life-Course Approach to Healthy and Active Ageing, Lifestyle, Lifestyle Risk Factors, Local Empowerment, Mental Health Services for Older People (Juniper Centre) Birmingham, National and Local Information Campaigns, National Association for Voluntary and Community Action (NAVCA), National Campaigns, National Voices, NAVCA, NAVCA (National Association for Voluntary and Community Action), nef (the new economics foundation), NESTA, NESTA: National Endowment for Science Technology and the Arts, New Care Models, New Care Models: Vanguard Sites, New Economics Foundation (nef), Newcastle University, NHS England’s Five Year Forward View, NHS Five Year Forward View (5YFV), Nudge, Obesity Time-Bomb, Overlapping Risk Factors, Patient Activation, Patient Empowerment, Patient Empowerment Movement, Patient Engagement, Patient Engagement Strategies, Patient Factors (Demand Side), Patient Involvement, Paul Healy: NHS Confederation, Peer Support, People Not Medicine to Save the NHS (NEF), Preventative Care, Preventative Services, Preventing and Managing Demand, Prevention, Prevention Agenda, Prevention Programmes, Preventive Care, Preventive Services, Pritti Mehta: Strategy Lead for Person Centred Care Team at NHS England, Public Awareness, Public Health, Public Health Campaigns, Public Health Promotion Campaigns, Raising Awareness, Realising the Value, Realising the Value Programme, Redesigning More Productive Services, Reducing Demand (Treatment and Recovery), Reducing Downstream Spending (Prevention Public Health and Self-Care), Reducing Waste in the NHS, Regional Voices, Risk Factors, Royal Society of Arts, RSA Action and Research Centre, School of Psychology: Bangor University, Self-Administration, Self-Care, Self-Determination, Self-Directed Services, Self-Directed Support, Self-Directed Support for Long Term Conditions, Self-Help, Self-Management, Self-Management in Chronic Illness, Self-Management in People With Early Stage Dementia, Self-Management Interventions in Early Stage of Dementia, Self-Management Programmes, Self-Management Support, Service User Involvement, Social Determinants of Health Inequalities, Social Epidemiology, Social Movements, Social Networks, Social Prescribing, Social Wellbeing, Staying Healthy for Longer, Support for People with Complex Needs, Supporting People to Manage Their Health, Sustainability, Sustainable Health and Care Services, Sustainable Health and Social Care, Transformation Funding, Unhealthy Behaviours, Unhealthy Lifestyles, Unhealthy Living, University of Wolverhampton, Vanguard Programme, Vanguards: New Care Models Programme, Volunteering Matters, Wellbeing
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Health as a Social Movement (NHS England)
Summary NHS England has launched a three-year programme to support what is hoped will become a broad social movement to encourage wider patient and public participation in improving health and care. Full Text Link Reference Health as a social movement. … Continue reading →
Posted in Charitable Bodies, Commissioning, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NHS, NHS Evidence, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, UK, Universal Interest
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Tagged 5YFV: NHS Five Year Forward View, Accountable Clinical Network for Cancer, Accountable Clinical Network for Cancer (Acute Care Collaboration), Accountable Clinical Networks, Accountable Clinical Networks for Cancer, Active and Healthy Ageing, Acute Care Collaboration (ACC) Vanguards, Acute Care Collaboration Vanguards, Ageing Policy in the UK, Airedale and Partners, Airedale and Partners (Enhanced Health in Care Homes), Awareness and Campaigns, Awareness and Understanding, Awareness of Potential Risks, Awareness Raising, Better Care Together, Better Care Together (Morecambe Bay Health Community) (Integrated Primary and Acute Care System), Better Care Together (Morecambe Bay Health Community) Vanguard, Campaigning, Care and Support for People With Dementia in Care Homes, Co-Production, Co-Production for Wellbeing, Coalition of the Willing, Commissioning and Funding, Commissioning for Carers Principles: Principle 2 Support What Works For Carers Share And Learn From Others, Commissioning for Value, Commissioning on Grounds of Quality and User Involvement, Community and Voluntary Sector, Community Services, Community Volunteering, Community-Based Care, Community-Based Interventions, Community-Based Services, Community-Based Support, Constrained Funding, Coordinated Health and Social Care, Culture, Culture and Leadership, Culture Change, Demand and Capacity, Demand-Side Effectiveness, Demand-Side Factors, Dementia: People With Dementia in Care Homes, Economic Sustainability, Embedding Co-Production, Empowerment, Engagement, Enhanced Health in Care Homes, Epidemiological Concepts, Epidemiology, Exemplar Social Movements, Financial Sustainability in the NHS, Forward View Into Action: New Care Models, Funding Challenges, GM Cancer Vanguard, Health and Social Care, Health and Social Care Configuration, Health and Social Care Costs, Health and Social Care Integration, Health as a Social Movement (NHS England), Health Demand, Health Determinants, Health Improvement, Health Inequalities, Health Inequalities in England, Health Policy, Health Wellbeing and Independence, Health-Creating Society, Healthy Ageing, Healthy Behaviours, Healthy Communities, Healthy Lifestyles, Healthy Living, Improving Local Public Health, Improving Public Health, Integrated and Community-Based Care, Integrated Primary and Acute Care Systems, Integrated Primary and Acute Care Systems (PACS), Integrated Primary and Acute Care Systems (PACS) Vanguard Sites, Interventions to Increase Patient Activation, Joined-Up Care, Life Course Approach, Life-Course Approach to Healthy and Active Ageing, Lifestyle, Lifestyle Risk Factors, Local Empowerment, Models of Enhanced Health in Care Homes - Vanguard Site: Airedale NHS Foundation, Models of Enhanced Health in Care Homes Vanguard Sites, Multispecialty Community Providers (MCPs) - Vanguard Site: Stockport Together, National and Local Information Campaigns, National Campaigns, nef (the new economics foundation), NESTA, NESTA: National Endowment for Science Technology and the Arts, New Care Models, New Care Models: Vanguard Sites, New Economics Foundation (nef), New Models of Acute Care Collaboration: Vanguard Sites, NHS Airedale Wharfedale and Craven CCG, NHS England’s Five Year Forward View, NHS Erewash CCG, NHS Five Year Forward View (5YFV), Nudge, Obesity Time-Bomb, Overlapping Risk Factors, Patient Activation, Patient Empowerment, Patient Empowerment Movement, Patient Engagement, Patient Engagement Strategies, Patient Factors (Demand Side), Patient Involvement, People Not Medicine to Save the NHS (NEF), Preventative Care, Preventative Services, Preventing and Managing Demand, Prevention, Prevention Agenda, Prevention Programmes, Preventive Care, Preventive Services, Public Awareness, Public Health, Public Health Campaigns, Public Health Promotion Campaigns, Raising Awareness, Redesigning More Productive Services, Reducing Demand (Treatment and Recovery), Reducing Downstream Spending (Prevention Public Health and Self-Care), Reducing Waste in the NHS, Risk Factors, Royal Free London NHS Foundation Trust, Royal Society of Arts, RSA Action and Research Centre, Self-Administration, Self-Care, Self-Determination, Self-Directed Services, Self-Directed Support, Self-Directed Support for Long Term Conditions, Self-Help, Self-Management, Self-Management in Chronic Illness, Self-Management Support, Service User Involvement, Social Determinants of Health Inequalities, Social Epidemiology, Social Movements, Social Networks, Social Prescribing, Social Wellbeing, Staying Healthy for Longer, Stockport Together, Stockport Together (Multispecialty Community Provider), Support for People with Complex Needs, Supporting People to Manage Their Health, Sustainability, Sustainable Health and Care Services, Sustainable Health and Social Care, Transformation Funding, Unhealthy Behaviours, Unhealthy Lifestyles, Unhealthy Living, Vanguard Programme, Vanguards: New Care Models Programme, Wellbeing, Wellbeing Erewash – Your Life Your Way (Multispecialty Community Provider), Wellbeing Erewash: Your Life Your Way, What Works
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Updated NHS Constitution for England (Department of Health)
Summary The NHS Constitution defines the rights of patients, public and staff, by clarifying NHS commitments and outlining the mutual obligations between the public, patients and staff. The NHS Constitution and the Handbook to the NHS Constitution have been updated … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, End of Life Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Local Interest, Management of Condition, National, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest
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Tagged Accountability, Acute Care, Acute Hospitals, Armed Forces Covenant, Avoidable Harm, Best Value for Taxpayers, Commitment, Communication, Compassion, Competence, Complaint and Redress, Confidentiality, Consent, Constitution (NHS), Contractual Duty of Candour, Culture, Culture Change, Delivering Dignity, Detecting Problems Quickly, Dignity, Dignity and Respect, Duty of Candour, Duty of Candour (DoC), European Economic Area, Everyone Counts, Francis Inquiry, Francis Inquiry Report: Executive Summary, Francis Report, Fundamental Standards, Healthwatch England, History of the NHS Constitution, Improving Lives, Informed Choice, Informed Choices About Health and Social Care, Integration of Physical and Mental Health, Involvement, Involvement and Participation, Local HealthWatch, Mandate from the Government to NHS England, Mid Staffordshire NHS Foundation Trust, Mid Staffordshire NHS Foundation Trust Inquiry, Mid-Staffordshire NHS Trust, NHS Belongs to the People, NHS Constitution, NHS Constitution and Whistleblowing, NHS Constitution Handbook, NHS Constitution Team, NHS Constitution: Updated 2015, NHS Mandate 2015 to 2016, NHS Values, Parity Between Mental and Physical Health, Parity Commitments, Parity of Esteem, Parliamentary and Health Service Ombudsman (PHSO), Patient Advice and Liaison Services (PALS), Patient and Staff Feedback, Patient Complaints, Patient Complaints Handling, Patient Involvement, Patient Safety, Patients First and Foremost, Patients Not Heard, Regulation (EC) No 883/2004, Seven Principles Guiding the NHS, Transparency, Transparency and Accountability, Transparency Culture and the NHS Constitution, Value for Money
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The Foundations for a Patient-Centred NHS Learning Culture? (Department of Health / BBC News)
Summary This “Learning Not Blaming” report presents the government’s response to (i) the Francis Freedom to Speak Up review, (ii) the Morecambe Bay Investigation, and (iii) the Public Administration Select Committee’s report on clinical incidents. The common theme for addressing … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), In the News, Integrated Care, Local Interest, Management of Condition, National, NHS, NHS Improvement, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest
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Tagged Authority Gradients vs Freedom to Speak Up, Aviation Industry, Avoidable Harm, Avoidable Mortality, Avoidable Premature Mortality, BBC Leicester News, BBC Panorama, BBC Panorama: Doctors on Trial, Capacity and Capability of Regulators, Care Quality Commission, Care Quality Commission (CQC) Inspection Regime, Care Seven Days a Week, Charlie Massey: Chief Executive of GMC, Clinical Incident Investigations, Clinical Incidents in the NHS, Clinical Risk Recognition and Planning, Comfort Seeking Organisations, Commons Public Administration Select Committee (PASC), Complaints and Raising Concerns, Complaints Handling, Complexity in the Complaints System, Consequences of the Francis Inquiry Report, Continuous Learning Culture, Corporate Self-Interest (Ahead of Patients), Cover-Ups (Attributed), Culture, Culture and Leadership, Culture Change in the NHS, Culture of Candour, Culture of Safety, Cumbria, Cumbria Partnership NHS Foundation Trust, Delayed Problem Recognition, Doctor Hadiza Bawa-Garba, Dr Bill Kirkup CBE, Dr Mike Durkin: NHS England’s Director of Patient Safety, Dr Mike Durkin: Patient Safety Investigation Service, Duty of Candour, Elevated Weekend Hospital Mortality, Five Year Forward View, Five Year Forward View (NHS England), Former Health Secretary Jeremy Hunt, Francis Freedom to Speak Up Report, Freedom to Speak Up (FTSU) Report, Freedom to Speak Up Guardian, Freedom to Speak Up Guardians, Freedom to Speak Up Report, Freedom to Speak Up Report: Principle 1: Culture of Safety, Freedom to Speak Up Report: Principle 2: Culture of Raising Concerns, Freedom to Speak Up Report: Principle 7: Raising and Reporting Concerns, Freedom to Speak Up? (Whistleblowing Review), Furness General Hospital, Furness General Hospital Dementia Unit, Furness General Hospital in Cumbria, Furness General Hospital: Ramsay Unit, Health Systems in Transition (HiT), Healthwatch, Honesty and Transparency, Hospital Mortality, Hospital Mortality Rates, House of Commons Public Administration Select Committee (PASC), Implications of the Francis Inquiry Report, Improving Services For Patients: Not Defending the System, Incident Reporting, Independent National Officer, Independent National Officer (INO), Independent Patient Safety Investigation Service, Independent Patient Safety Investigation Service (IPSIS), Intelligent Transparency, IPSIS: Independent Patient Safety Investigation Service, Just Culture, Learning Culture, Learning for Improvement, Learning from Complaints, Learning From Errors and Failures in Care, Learning Not Blaming, Listening to Patients Families and Staff, Local Freedom to Speak Up Guardians, MBRRACE-UK (Mothers and Babies – Reducing Risk Through Audits and Confidential Enquiries Across the UK), Monitor, Morecambe Bay Inquiry, Morecambe Bay Investigation Report, Mortality at the Weekend, National Clinical Assessment Service (NCAS), Negative Culture, Never Events, NHS Accountability, NHS Corporate Self-Interest, NHS Culture, NHS England Never Events Taskforce, NHS Five Year Forward View (5YFV), NHS Managerial Self-Interest, NHS Micro-Climates, NHS Patient Safety Culture, NHS Trust Development Authority (NHS TDA), NHS Trust Development Authority (NTDA), NHS Trust Development Authority (TDA), No Harm Culture, Open and Honest Incident Reporting, Open and Supportive Culture, Openness, Over-Complexity, Over-Reliance on External Approval, Over-Reliance on External Judgments, Over-Reliance on Judgments of Others, Panorama (BBC TV), Panorama: Doctors on Trial, Parliamentary and Health Service Ombudsman, Patient Safety, Patient Safety in the NHS, Police: Complaints, Preventable Hospital Mortality, Problem Sensing, Problem Sensing Organisations (Versus Comfort Seeking Organisations), Public Administration Select Committee (PASC), Public Administration Select Committee Report into Clinical Incident Investigations, Recommendations for the University Hospitals of Morecambe Bay NHS Foundation Trust, Reducing Complexity, Reduction in Bureaucracy, Regulating Healthcare Systems, Regulating Healthcare Systems: Monitor, Regulation, Regulators, Regulators Sharing Information, Regulatory and Professional Bodies, Regulatory Gaps in Healthcare, Regulatory System, Repercussions From the Francis Inquiry Report, Report Into Maternity Care at Cumbria’s Furness General Hospital, Report of the Morecambe Bay Investigation, Reporting Culture, Reporting Mistakes, Rhona Flin: Aberdeen University, Rt Hon Jeremy Hunt MP: Former Secretary of State for Health, Scrutiny of Perinatal and Maternal Deaths, Second Mid Staffs: Furness General Hospital Parallels, Serious and Untoward Incidents (SUIs), Service Redesign, Seven Day Care in England, Seven Day Services, Small Business Enterprise and Employment Act 2015 (SBEEA), Speaking Up: Resolving NHS Complaints and Preventing Problems Recurring, Surgical Never Events, Target Culture, Target-Chasing (Hitting the Target Missing the Point), Transparency, Transparency and Accountability, Transparent Learning Culture, University Hospitals of Morecambe Bay NHS Trust, Unnecessary In-Hospital Deaths, User Complaints, Valuing Complaints, Weekend Effect, Weekend Mortality Rates, Weekend Services, Weekend Working, Whistleblowing, Workplace Culture
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Time to Deliver on the Five Year Forward View (BBC News / NHS England / Department of Health)
Summary The seven main national health bodies (namely NHS England, Monitor, the NHS Trust Development Authority (TDA), the Care Quality Commission (CQC), Public Health England, the National Institute for Health and Care Excellence (NICE) and Health Education England) jointly published … Continue reading →
Posted in Acute Hospitals, BBC News, Commissioning, Community Care, CQC: Care Quality Commission, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Health Education England (HEE), In the News, Integrated Care, Management of Condition, Mental Health, Models of Dementia Care, National, NHS, NHS England, NICE Guidelines, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Public Health England, Quick Insights, Standards, UK, Universal Interest
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Tagged 100000 Genomes Project, 5YFV: NHS Five Year Forward View, Accelerating Innovation, Access to Elective Care, Access to Mental Health Services, Ageing Population, Ageing Society, Agency Staff, Agency Staff (Exorbitant Waste of NHS Funding), Arm’s Length Bodies, Arm’s Length Bodies (Department of Health's ALBs), Atlas of Variations in Procurement, Bank And Agency Staff, Baroness Cumberlege, BBC Health News, Better Out-of-Hospital Care to Prevent Attendance and Admissions, Better Procurement, Cancer Treatment, Cancer Treatment Standards, Cancer Waiting Times, Center for Conservation Biology: Stanford University, Child and Adolescent Mental Health Services, Children and Young People IAPT Programme, Chronic Conditions, Clinical Networks, Coalition of the Willing, Commissioning and Funding, Commissioning for Value, Community and Voluntary Sector, Community Services, Community Volunteering, Constrained Funding, Contract and Agency Staff, Controls on VSM Pay, Coordinated Health and Social Care, Creative Use of NHS Estate, Culture, Culture and Leadership, Culture Change, Dalton Review (2014), Demand Management, Department of Biology and Woods Institute: Stanford University, Department of Psychology: Stanford University, Devon, Diabetes Prevention Programme, Efficiency Savings, Efficiency Savings: Diverting Resources to Front-Line Care, Emmett Interdisciplinary Program in Environment and Resources: Stanford University, Encouraging Innovation, Enforced Support (New Success Regime), Essex, Estate Efficiencies, Expert Patient Programme, Failing Hospitals, Failing Services (NHS and Social Care), Faustian Pact: Trading £8 Billion in Extra Funding For £22 Billion in Efficiency Savings, Finance and Procurement, Finance Directorate, Financial Context, Financial Pressures, Financial Sustainability in the NHS, Five Year Forward View, Five Year Forward View (NHS England), Forest Bathing, Former Health Secretary Jeremy Hunt, Forward View, Forward View Progress: Pilot Programmes Map, Funding Challenges, Gary Caplin: Chief Executive of Virginia Mason Hospital (Seattle), Global Economic Dynamics and the Biosphere: Royal Swedish Academy of Sciences, Governance Arrangements Driving the Five Year Forward View, GP Services Co-Located With A&E Department, GPs Co-Located With A&E Department, Greater Manchester, Greening Grey Britain Campaign, Harpal Kumar: Chief Executive of Cancer Research UK, Harpal Kumar: Head of NHS Cancer Taskforce, Health and Care Voluntary Sector Strategic Partner Programme, Health and Social Care, Health and Social Care Configuration, Health and Social Care Costs, Health and Social Care Integration, Health and Social Care Providers, Health and Social Care Reform, Health and Social Care Services, Health and Social Care: Integration Transformation Fund, Hospital Chains, Hospital Waiting Times, IAPT: Improving Access to Psychological Therapies, Improving Access to Mental Health Services by 2020, Improving Access to Psychological Therapies (IAPT), Integrated Out-of-Hospital Care, Integration of Health and Social Care, Integration of Health and Social Care for Older People, Integration Transformation Fund, Integration Transformation Fund (aka Better Care Fund), Integration Transformation Fund (ITF), International Recruitment, Jeremy Taylor (Chief Executive of National Voices), Laureate Institute for Brain Research (Tulsa), Lean and Quality Improvement, Lean and Six Sigma, Lean Manufacturing Techniques, Lean Thinking, Local Communities and Voluntary Groups, Local Government Association, Loneliness and Social Isolation, Lord Carter Review, Maximising the value of NHS £115 Billion Spend, Monitor, Multispecialty Community Providers, National Buying Power of NHS, National Institute for Health and Care Excellence (NICE), National Prevention Board (Public Health England), National Quality Board (NQB), National Voices, Nature and Wellbeing, Nature Experience Reduces Rumination, Never Events, New Care Models Programme: Urgent and Emergency Care (UEC) Vanguards, New Care Models: Vanguard Sites, New Deal for Primary Care, New Models of Care, New Success Regime (NHS England), NHS Clinical Commissioners, NHS Confederation Annual Conference 2015, NHS Confederation Conference (2015)), NHS Culture, NHS Culture Change, NHS Diabetes Prevention Programme, NHS Efficiency Savings, NHS England (Formerly the NHS Commissioning Board), NHS England Five Year Forward View, NHS England’s Five Year Forward View, NHS England’s New Success Regime, NHS England’s Success Regime, NHS Expert Patient Programme (EPP), NHS Five Year Forward View (5YFV), NHS Five Year Forward View Board, NHS Funding, NHS Funding Gap, NHS Procurement, NHS Providers, NHS Safe Staffing, NHS Trust Development Authority, NHS Trust Development Authority (NHS TDA), NHS Trust Development Authority (NTDA), NHS Trust Development Authority (TDA), NHS Waiting Times, NHS Warrington CCG, NHS: Rated World’s Best Health Service, NICE Abandoning Work on Safe Staffing Standards, North Cumbria, North East and West Devon, Obesity, Out-of-Hospital Care, Out-of-Hospital Services, Out-of-Hours GP Services Co-Located With A&E Department, Over-Reliance on Agency Staff, Patient Safety, Patient-Centred Culture, Paul Farmer (Mind), Peoples and Communities Board, PNAS, Pooled Budgets (Pooled Funds), Pooled Funding, Population Growth, Preventing and Managing Demand, Prevention, Prevention Agenda, Proceedings of the National Academy of Sciences (PNAS), Proceedings of the National Academy of Sciences of the United States of America (PNAS), Redesigning More Productive Services, Reducing Demand (Treatment and Recovery), Reducing Downstream Spending (Prevention Public Health and Self-Care), Removal of Two Waiting Time Targets, Return to Practice Campaign, RightCare’s NHS Atlas of Variation, Royal Swedish Academy of Sciences, Rt Hon Jeremy Hunt MP: Former Secretary of State for Health, Rumination, Safe Staffing Advisory Committee (NICE), Safe Staffing Standards, School of Community Medicine (Tulsa USA), Self-Care, Self-Help, Service Redesign, Service Transformation, Shared Strategic Planning, Shinrin-Yoku: Taking in the Forest Atmosphere aka Forest Bathing, Simon Stevens: Chief Executive of NHS England, Sir David Dalton: Chief Executive of Salford Royal NHS Foundation Trust, Social Care, Social Isolation, Social Prescribing, Specialists in Out-Of-Hospital Settings, SSAC: Safe Staffing Advisory Committee, Staff Retention, Staff Sickness Levels, Stanford University, Stockholm Resilience Centre, Subgenual Prefrontal Cortex (sgPFC), Subgenual Prefrontal Cortex Activation, Success Regime (NHS England), Success Regimes in England, Surgical Never Events, Sustainable Funding, SWASFT Right Care Right Place Right Time Initiative, Sweden, Thinking Outside of the Box, Transformational Commissioning, UEC Vanguards, Upstream Interventions, Urbanization and Mental Illness, Urgent and Emergency Care Vanguards, Vanguard Programme, Variations in Procurement, Virginia Mason Hospital: Seattle, Voluntary and Community Sector, Waiting Time Standards, Waiting Time Targets in the NHS in England, Waiting Times and Access Standards, Workforce Advisory Board, Workforce Advisory Board Exemplars, Workforce Race Equality Standard
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Improving Approaches to Public Involvement in Research (NIHR)
Summary This National Institute for Health Research (NIHR) report on encouraging public involvement in research recommends a strategic approach to engaging the public in goal-setting for research and research design. It is based on the “Breaking Boundaries” Strategic Review of … Continue reading →
Posted in Commissioning, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), Integrated Care, Management of Condition, National, NHS, NIHR, Person-Centred Care, Personalisation, Quick Insights, UK, Universal Interest
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Tagged Academic Health Science Networks, Academic Health Science Networks (AHSNs), Applied Health Research and Care (CLAHRCs), Barriers to Engagement, Barriers to Integration, Barriers to Involvement, Biomedical Research Centres and Units (BRC/Us), Breaking Boundaries Strategic Review of Public Involvement in the NIHR, Capability and Culture, Care North West London (NIHR CLAHRC NWL), Chief Medical Officer, Chief Medical Officer: Professor Dame Sally Davies, Citizen Inclusion, CLAHRCs: NIHR Collaborations for Leadership in Applied Health Research and Care, Clinical Coordination Centre, Clinical Coordination Centre (CCC), Clinical Research Network (NIHR), Clinical Research Networks, Co-Production, Communication and Information, Community, Community Involvement, Connectivity, Continuous Improvement, Coordination, Culture, Culture and Leadership, Culture Change, Culture of Empowerment and Support, Dementia Research, Designing for Inclusion, Embedding Co-Production, Empowerment and Support, Engagement, Engagement and Co-Production, European Patients Academy on Therapeutic Innovation (EUPATI), Inclusion, Inclusion and Diversity, Local Clinical Research Networks (LCRNs), Medical Research, National Institute for Health Research (NIHR), National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) for North-West London, NIHR Collaboration for Leadership in Applied Health Research, NIHR Coordinating Centres, NIHR National Director for Patients and the Public in Research, NIHR: National Institute for Health Research, NIHR’s Clinical Research Networks, Open Culture, Organisational and Cultural Barriers, Overcoming Barriers, Participation in Research, Participation in Research Studies, Patient and Public Expeience, Patient and Public Involvement, Patient and Public Involvement (PPI), Patient and Public Participation, Patient Engagement, Patient Involvement, Patient Involvement in Research, Psychological and Social Barriers, Public and Patient Involvement, Public Involvement in Research (INVOLVE), Public Involvement in the NIHR (Breaking Boundaries Strategic Review), Research Awareness, Research Culture, Research Design Services (RDSs), Research Excellence Framework (REF), Research Into Aging, Service User Involvement, Tackling Barriers to Innovation, User Involvement, Vision Strategy Actions Measures (VSAM)
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More on Complaints Handling in the NHS (BBC News / PHSO / NHS England / Patients’ Association)
Summary Research commissioned by the Parliamentary and Health Service Ombudsman (PHSO) indicates that around only one-third of people who experience poor service from public bodies, including the NHS, in England actually make a complaint. Common reasons for not to complaining … Continue reading →