Tag Archives: Customer Service and Communication

Leading Change, Adding Value (NHS England / HEE / Department of Health)

Summary The Chief Nursing Officer for England has launched NHS England’s “Leading Change, Adding Value” framework for nursing, midwifery and care staff. It is based upon ten commitments, which comprise [quotation]: We will promote a culture where improving the population’s … Continue reading

Posted in Acute Hospitals, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Compassion in Practice: 6Cs Live! Week of Action (NHS England)

Summary The Compassion in Practice 6CsLive! Week of Action, hosted by the national Nursing Support Team at NHS England, starts on Monday July 21st 2014. Read more: Compassion in Practice 6Cs Live! Week of Action 21st July – 25th July 2014.

Posted in Acute Hospitals, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), In the News, Local Interest, Management of Condition, National, NHS, NHS England, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

6Cs Live! Communication Hub Launched by Sir David Nicholson at Wolverhampton’s New Cross Hospital (NHS England)

Summary Sir David Nicholson, Chief Executive of NHS England, launched the “6Cs Live!” online hub at the Royal Wolverhampton Hospital NHS Trust. This event took place at the Wolverhampton Medical Institute, and was timed to celebrate the 65th anniversary of the NHS. … Continue reading

Posted in Acute Hospitals, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), In the News, Local Interest, National, New Cross Dementia Project, New Cross Hospital, New Cross Hospital Dementia Outreach Service, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Practical Advice, Quick Insights, Royal Wolverhampton NHS Trust, Standards, UK, Universal Interest, Wolverhampton | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Care Makers Hub (NHS Employers / NHS England)

Summary The Care Makers Programme was launched in December 2012 to support the “Compassion in Practice” nursing, midwifery and care staff strategy. It is led by NHS Employers and NHS England. The online hub provides care makers with tools and resources, and … Continue reading

Posted in Acute Hospitals, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), National, NHS, NHS Employers, NHS England, Person-Centred Care, Practical Advice, Public Health England, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Compassion in Practice: Implementation Plans (NHS England)

Summary Compassion in Practice is the three-year vision and strategy for nursing, midwifery and care staff, as created by Jane Cummings, the Chief Nursing Officer for England (CNO) at NHS England (previously the NHS Commissioning Board), and Viv Bennett, Director … Continue reading

Posted in Acute Hospitals, Community Care, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Integrated Care, National, NHS, Patient Care Pathway, Person-Centred Care, Practical Advice, Public Health England, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Compassion in Nursing, Midwifery and Care (NHS Commissioning Board)

Summary This report explains the Chief Nursing Officer for England Jane Cummings’ three-year strategy for building a culture of compassionate care into all areas nursing, midwifery and care staff practice. Actions will include recruiting, appraising and training staff according to … Continue reading

Posted in Acute Hospitals, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, National, NHS, Patient Care Pathway, Person-Centred Care, Physiotherapy, Practical Advice, Public Health England, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

Housing and Care for Vulnerable Older People: Social Housing Providers and Older People’s Organisations Working Together (Orbit Charitable Trust)

Summary This report from the Orbit Charitable Trust discusses the outcomes from a programme of research and policy work into the needs of older people with dementia, mental illness and other health-related problems and the ways in which different organisations … Continue reading

Posted in Age UK, Charitable Bodies, Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Housing, Integrated Care, Management of Condition, Models of Dementia Care, National, Non-Pharmacological Treatments, Person-Centred Care, Practical Advice, Quick Insights, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment