Tag Archives: Effective Complaints Handling

Government’s Response to Francis Inquiry Report (Department of Health)

Posted on November 20, 2013 by Dementia and Elderly Care News

Summary The Government has published a full response to Robert Francis QC’s report into poor standards of care at Mid Staffordshire NHS Foundation Trust. “These documents build on the government’s initial response: Patients First and Foremost, which was published in … Continue reading →

Posted in Acute Hospitals, Age UK, BBC News, Commissioning, CQC: Care Quality Commission, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Local Interest, Management of Condition, National, NHS, NHS Digital (Previously NHS Choices), NHS England, Quick Insights, Standards, UK, Universal Interest | Tagged Acute Care, Acute Hospitals, Adverse Events, Adverse Incidents, After Francis: Making a Difference, Avoidable Harm, Behind the Headlines, Care Home Inspections, Care in General Hospitals, Care Quality, Care Quality Commission (CQC), Caring for older people, Chief Inspector of Hospitals, Clinical Involvement in Policy Decisions, Compassionate Care, Complaints Handling, Consequences of the Francis Inquiry Report, Coroners and Inquests, Corporate Accountability, CQC Access to Complaints Information, Culture, Culture of Compassionate Care, Department of Health Culture, Department of Health Leadership, Dignity, Dignity and Respect, Duty of Utmost Good Faith, Effective Complaints Handling, Fit and Proper Person’s Test, Foundation Trust Governors, Foundation Trust Status, Francis Inquiry, Francis Inquiry Report: Executive Summary, Francis Report, Fundamental Standards, Fundamental Standards of Behaviour, General Hospitals, General Medical Council, Government Response to Francis Inquiry Report, Handbook to the NHS Constitution, Health and Safety Executive, Health and Safety Executive (HSE), Health Protection Agency (HPA), Healthcare Standards, Hospital Inspections, House of Commons Health Select Committee (HSC), Inspection Teams, Inspections and Bureaucracy, Leadership, Local Scrutiny, Medical Training and Education, Mid Staffordshire NHS Foundation Trust, Mid Staffordshire NHS Foundation Trust Inquiry, Mid Staffordshire NHS FT Public Inquiry: Government Response, Mid-Staffordshire NHS Trust, Monitor, Monitor (Regulator of Health and Care Providers), Monitor’s Quality Governance Framework, Monitoring, Monitoring Media Reports, National Patient Safety Agency, National Patient Safety Agency (NPSA), Negative Culture, NHS Constitution, NHS Constitution Handbook, NHS Culture, NHS Litigation Authority, NHS Regulation, NHS Trust Development Authority (NTDA), NHS Values and Constitution, Nursing, Nursing Standards, Offence for Death or Serious Injury to Patients, Openness, Overview and Scrutiny Committees, Patient and Public Involvement, Patient Experience, Patient Safety Alerts, Patient-Led Hospital Inspection Regime, Patients Not Heard, Performance Management and Strategic Oversight, Poor Governance, Positive Culture, Prioritising Patients, Professional Bodies, Professional Disengagement, Professional Regulation, Putting Patients First, Quality Accounts, Quality and Risk Profiles (QRPs), Quality and Sustainability, Quality Improvement, Quality Standards, Raising Concerns, Raising Concerns Around Deaths, Reactions to the Francis Inquiry Report, Regulating Healthcare Systems, Regulating Healthcare Systems: Health and Safety Executive, Regulating Healthcare Systems: Monitor, Regulation, Regulation of Governance, Regulators, Regulators Sharing Information, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, Reporting of Incidents, Responses to the Francis Inquiry Report, Safety and Quality Standards, Scrutiny, Serious and Untoward Incidents (SUIs), Serious Incidents, Shaping Culture, Single Regulatory Process, Sir Robert Francis QC, Staff Commitment, Staffing Levels, Stafford, Strengthening Corporate Accountability, Subcontractors and NHS Values, Suspected Breach of Standards, Sustainability, System Regulatory Functions, Values, Warning Signs, West Midlands, Whistleblowing | Leave a comment

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