Tag Archives: Embedding Patient Experience in Service Delivery

Overcoming Barriers to Timely Adoption of Home Adaptations (Centre for Ageing Better / Northumbria University / University of the West of England)

Posted on July 12, 2018 by Dementia and Elderly Care News

Summary Research into the lived experience of users home adaptations (and the professionals who work with these users) suggests that people sometimes delay adaptations to their homes due to a perceived “stigma” associated with handrails, ramps etc. Full Text Link … Continue reading →

Posted in Assistive Technology, Charitable Bodies, Commissioning, Community Care, Falls Prevention, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Housing, Integrated Care, Management of Condition, National, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, Standards, Systematic Reviews, Telecare, Telehealth, UK, Universal Interest | Tagged Ageing and Re-Entry Into the Community, Ageing Population, Appearance and Perceptions of Age and Disability, Barriers to Timely Adoption of Home Adaptations, Big Lottery Fund’s Ageing Better Programme, Big Lottery Funding, Bristol Centre for Public Health and Wellbeing (UWE), Building Research Establishment (BRE), CAPABLE Trial (USA): Reable-Repair-Adapt, Centre for Ageing Better, Centre for Ageing Better (CfAB), Control and Independence, Coping Strategies, Disabled Facilities Grant (DFG), Elders Council of Newcastle, Embedding Patient Experience in Service Delivery, Embedding Patient Experience in Service Design, End-User Experience, Experience Based Co-Design, Experience-Based Co-Design (EBCD), Experienced Based Design (EBD), Experiences, Experts by Experience, Facilitating Independence Grant (Proposal), HAIL Study (Australia), HIPI Trial (New Zealand), Home Adaptations, Independence and Wellbeing, Independence at Home, Independence Choice and Risk, Independence in Older Adults, Industrial Strategy Challenge Fund, Lived Experience, Lived Experiences of Home Adaptations, Loss of Independence, Maintaining Independence, Maintaining Independence: Technology Supporting People Living With Dementia and Their Carers (SCIE), Major Adaptations Trial (Sweden), Newcastle City Council, Newcastle University, North Tyneside Council, Northumbria University, Participant Lived Experiences, Practitioner Experiences, Realist Approaches, Realist Reviews, Realist Syntheses, Regaining Independence, Role of Home Adaptations in Improving Later Life, Services Maximising Independence, Smart Home Adaptations, Staying Independent, Staying Independent: Technology Supporting People Living With Dementia and Their Carers (SCIE), Stigma, Stigma of Ugly Home Adaptations, Supporting Health Wellbeing and Independence, Supporting Wellbeing Resilience and Independence, Timely Adoption of Home Adaptations, Triggers and Tipping Points (in Housing Adaptation), University of the West of England | Leave a comment

Government Listening to People With Dementia / Their Carers (Department of Health)

Posted on November 30, 2016 by Dementia and Elderly Care News

Summary More on the Department of Health’s “listening programme”, which aims to learn more about the experiences of people with dementia and their carers in England. This will help assess the impact of the Dementia Challenge 2020 Implementation Plan. The … Continue reading →

Posted in Commissioning, Department of Health, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Management of Condition, Mental Health, Models of Dementia Care, National, NHS, Non-Pharmacological Treatments, Patient Information, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest | Tagged Active Engagement, Carer Experience, Carer's Experience of Dementia, Carers’ Experiences of the Dementia Journey, Challenge on Dementia 2020, Citizen Participation, Citizens' Engagement Programme Toolkit (Dementia 2020), Community Engagement, Consultation and Enagement, Dementia Challenge 2020, Dementia Challenge 2020 Implementation Plan, Dementia Engagement and Empowerment Project (DEEP), Dementia Experiences, Dementia Groups, Embedding Patient Experience in Service Delivery, Embedding Patient Experience in Service Design, Engagement, Engagement and Co-Production, Engaging With People Having Experience of Dementia, Experience Based Co-Design, Experience Based Design, Experiences of Diagnosis, Experiences of Health Care Services, Experiences of Social Care Services, Experiences of the Transition to Dementia, Experts by Experience, Family and Caregiver Experiences, Improving Patient Experience, Improving the Experience of Dementia, Involvement and Participation, Listening to People With Dementia and Their Carers (Department of Health), Participation, Patient and Family Engagement, Patient and Public Engagement (PPE), Patient and Public Participation, Patient Participation, Personal Experience of Dementia, Prime Minister’s Challenge On Dementia 2020, Principles for Engagement, Public Consultation (Dementia Experience), Public Engagement, Public Engagement Exercises, User Participation | Leave a comment

Dementia 2020 Citizens’ Engagement Programme Toolkit (Department of Health)

Posted on November 6, 2016 by Dementia and Elderly Care News

Summary A new toolkit, aimed at dementia groups and networks, offers guidance and advice on facilitating conversations with persons affected by dementia and their carers concerning the Government’s work on dementia. An online survey, open to persons (and their families … Continue reading →

Posted in Alzheimer's Society, Alzheimer’s Research UK, Charitable Bodies, Commissioning, Community Care, Department of Health, Diagnosis, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, Mental Health, Models of Dementia Care, National, Patient Care Pathway, Patient Information, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest | Tagged Active Engagement, Advisory Group for Dementia 2020 Citizens' Engagement Programme (Department of Health), Ageing and Disability Division (Department of Health), Alzheimer Experience, Alzheimer’s Research UK (ARUK), ARUK: Alzheimer’s Research UK, Carer Experience, Carer's Experience of Dementia, Carers’ Experiences of the Dementia Journey, Challenge on Dementia 2020, Citizens' Engagement Programme Toolkit (Dementia 2020), Community Care Group / Social Care (Department of Health), Community Engagement, Consent to Share Information, DEEP Guide: Collecting the Views of People With Dementia, DEEP Guides, DEEP Guides: Supporting Involvement of People With Dementia, DEEP2: Dementia Engagement and Empowerment Project, DEEP: Dementia Engagement and Empowerment Project, Dementia 2020 Citizens' Engagement Programme, Dementia 2020 Citizens' Engagement Programme: Group Discussion Template, Dementia 2020 Citizens' Engagement Programme: Template for Feedback, Dementia 2020 Citizens' Engagement Programme: Toolkit, Dementia and Disabilities Branch (Department of Health), Dementia Engagement and Empowerment Project (DEEP), Dementia Experiences, Dementia Groups, Dementia Networks, Dementia Words Matter: Guideline, Dementia-Friendly Meeting Spaces, Department of Health Consultation Regarding UK Government’s Work on Dementia, Department of Health: Dementia Policy Team, Department of Health’s Advisory Group for the Dementia 2020 Citizens' Engagement Programme, Disclosing Information and Consent, Embedding Patient Experience in Service Delivery, Embedding Patient Experience in Service Design, Engagement, Engagement and Co-Production, Engagement Facilitation: DEEP Recommendations on Facilitating Focus Groups for People With Dementia, Engagement Facilitation: Hints and Tips, Engagement Facilitation: Organising Group Discussions, Engagement Facilitation: Organising One to One Discussions, Engaging With People Having Experience of Dementia, Experience Based Co-Design, Experience Based Design, Experiences of Diagnosis, Experiences of Health Care Services, Experiences of Social Care Services, Experiences of the Transition to Dementia, Experts by Experience, Facilitating Discussions Effectively and Sensitively, Facilitating Focus Groups for People With Dementia (DEEP Recommendations), Family and Caregiver Experiences, Focus Groups, Group Discussions (Focus Groups), iD: Innovations in Dementia, Improving Patient Experience, Improving the Experience of Dementia, Informed Consent, Innovations in Dementia, Innovations in Dementia: a CIC, Patient and Family Engagement, Patient and Public Engagement (PPE), Personal Experience of Dementia, Prime Minister’s Challenge On Dementia 2020, Principles for Engagement, Public Engagement, Public Engagement Exercises, Together in Dementia (tide - Trade Marked Acronym) | Leave a comment

Quality Checkers: Efforts to Reduce Learning Disabilities-Related Barriers to Accessing NHS Services (NHS England)

Posted on May 13, 2016 by Dementia and Elderly Care News

Summary The NHS Quality Checkers Programme will involve people with learning disabilities helping to inspect their local NHS services and offer advice on how these can be re-designed to better meet their needs (and the needs of other patients). Tools … Continue reading →

Information Seeking and Usage by NHS Executives (NIHR / Health Services and Delivery Research)

Posted on August 24, 2014 by Dementia and Elderly Care News

Summary A recent study investigated a small number of chief executive officers in NHS acute hospitals and mental health trusts to determine how they actually mobilise knowledge and evidence resources prior to making decisions. NHS CEOs seek information and use … Continue reading →

Posted in Universal Interest | Tagged Active Scanning, Active Seeking, Advice and Information, Canadian Social Sciences and Humanities Research Council (SSHRC), Ceremonial Adoption of EBP, Chief Executives, Collective Sense-Making, Community of Practice, Cycle of Information Use in Decision-Making, Decision Making, Diffusion of Innovation in Service Organisations, Embedding Patient Experience in Service Delivery, Evidence in Management Decisions (EMD), Evidence Utilization, Evidence-Based Decision Making, Evidence-Based Management, Evidence-Based Policy, Evidence-Based Practice (EBP), Graphical Representation of Information Horizon, Health Services and Delivery Research, How NHS CEOs Remain Practically Knowledgeable, How NHS CEOs Stay Knowledgeable, Information, Information Behaviour Studies, Information Exchange, Information Horizons, Information Practices and Information Work, Information Seeking and Usage, Information Seeking and Usage (by NHS Executives), Information Sharing, Information Strategy, Information Systems, Information Technology, Information-Seeking, KMobilis Project, Knowledge, Knowledge Mobilisation, Knowledge Mobilisation at Top Manager Level in the NHS, Knowledge Mobilisation in Healthcare, Knowledge Translation Theory, Knowledgeability, Knowledgeability Infrastructures, Leadership Community, Local Information, Management, Managerial Work, Metrics and Information, Misleading Information, National Institute for Health Research (NIHR), Naturalistic Research, Networks of Practice, NHS CEOs, NHS Chief Executive Officers, Non-Directed Monitoring, Nuffield Department of Primary Care Health Sciences: University of Oxford, Patient Experience, Person-Oriented Cognitive Approaches to Information-Seeking, Personal Knowledgeability Infrastructure, Power of Information, Practical Decision Making, Qualitative Studies, Rationality and Use of Information, Research Utilisation and Knowledge Mobilisation, Shadowing, Signposting Frameworks, Social Learning Theory, Social Networks, Social Networks and Organizations, Social Perspectives in Information Behaviour, System-Cognitive Approaches to Information-Seeking, Top Management Team (TMT), Trusted Colleagues, University / User Teaching and Research Action Partnership (UNTRAP), University of Oxford, University of Warwick, Wilson’s (1999) Model of Information Behaviour | Leave a comment

Overhaul of Hospital Care (BBC News / RCP / Future Hospital Commission)

Posted on September 12, 2013 by Dementia and Elderly Care News

Summary The Future Hospital Commission has recommended a radical re-structuring of care for frail elderly people with complex needs. There is a need to avoid multiple moves for patients with multiple morbidities after their admission to hospital. Instead of moving … Continue reading →

Posted in Acute Hospitals, BBC News, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, Models of Dementia Care, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, Royal College of Physicians, Standards, UK, Universal Interest | Tagged 11 Principles of Patient Care (RCP), ACH: Acute Care Hub, Acute Care Coordinator, Acute Care Hub, Acute Care Hub (ACH), Acute Care Toolkits (RCP), Acute Hospital Care, Admissions, AEC, Ageing Population, Alternatives to Hospital Admission, Ambulatory (Day Case) Emergency Care (AEC), Ambulatory Care, Ambulatory Emergency Care, Balance Between Care by Specialists and Generalists, Bed/Ward Moves, Beyond Institutional Boundaries, Care and Compassion, Care by Specialists and Generalists, Care focused on Prevention and Recovery, Care for Vulnerable Older People, Care of Frail Older People With Complex Needs, Care Seven Days a Week, Chief of Medicine, Clinical Co-Ordination Centre, Clinical Coordination Centre, Clinical Coordination Centre (CCC), Clinician Citizenship, Collaboration, Collaborative Working, Communication, Community Care, Community-Based Rehabilitation Services, Compassionate Care, Complex Chronic Conditions, Complex Discharge Ward, Complex Needs, Comprehensive Geriatric Assessment (CGA), Consultant Input, Consultant Physicians, Continuity of Care, Coordinated Specialist Care, Culture of Compassionate Care, Discharge, Discharge Coordination, Discharge Planning, Discharge Support, Early Senior Review Across Medical Specialties, Early Supported Discharge (ESD), Early Supported Discharge Teams, Elderly Care Assessment Unit (ECAU), Electronic Patient Record (EPR), Eleven Principles of Patient Care (RCP), Embedding Patient Experience in Service Delivery, Embedding Patient Experience in Service Design, End to Silo Working, Enhanced Care, Enhanced Recovery Programmes, Expert Care and Assessment, Extended Roles for Physicians in the Community, Extension of Hospital Services Into the Community, Faculty of Medical Leadership and Management, Frailty Units, Future Hospital Commission, Future Hospital Explained, Future Hospital Principles, Future Hospital Vision: 50 Recommendations, General Hospital Care, General Hospitals, Generalist Inpatient Pathways, Generalist Ward-Based Teams, Generalists, Geriatric Evaluation and Management Unit (GEMU), Good Communication, Handover, Health and Social Care Integration, High Dependency Unit (HDU), Holistic Care, Hospital Discharge, Hospital Discharge and Transfers, Hospital Reconfiguration, Hospital–Community Interface, Hospital’s Public Health Role, Information Sharing, Integrated Acute and Specialist Care Beyond the Hospital, Integrated Discharge Process, Integrating Health and Social Care, Intermediate Care, Liaison Psychiatry Services, Long-Term Care (LTC), Long-Term Conditions (LTCs), MDTs: Multidisciplinary Teams, Medical Division, Medical Division Remit, Medical Leadership Competency Framework (MLCF), Medical Professionalism, Multi-Disciplinary Team (MDT), Multidisciplinary CGA Approach, Multiple Health Issues, Multiple Needs, Multiple-Morbidities, Named Consultants, National Advisory Group on the Safety of Patients in England, National Early Warning Score, New Model of Care: Future Hospital Commission, New Model of Clinical Care (RCP), New Structures in the Future Hospital, NEWS: National Early Warning Score (RCP), NHS Service Reconfiguration, No Harm Culture, Ongoing Care, Optimal Assessment in Hospital, Out of Hours Services, Outliers, Outreach Services, Patient Discharge, Patient Experience, Patient Involvement in Research, Patient Participation, Patient Reported Outcome Measures (PROMs), Patient Safety, Patient-Centred Care, Patient-Centred Care: Eleven Principles, Patient-Centred Care: Four Principles, Patient-Centred Culture, Patient-Level Information and Costing System (PLICS), Patient-reported Experience Measures (PREMs) Tool, Post-Discharge Activities, Post-Discharge Support, Preventative Care, Preventive Care, Primary / Secondary Care Interface, Principles of Patient Care (RCP), Professor Sir Michael Rawlins: Chairman of Future Hospital Commission, Rapid Access (‘Hot’) Clinics, RCP Acute Medicine Task Force, RCP’s Patient and Carer Network, Rehabilitation Services, Rehabilitation Services for People with Complex Mental Health Needs, Safe and Compassionate Care, Seamless Care Between Settings, Service-Line Management (SLM), Service-Line Reporting (SLR), Seven-Day Services in Hospital, Seven-Day Services in the Community, Shared Decision-Making, Shared Responsibility, Single Medical Division, SNOMED Clinical Terms, Specialist Inpatient Pathways, Stable Medical Teams, Support to Care Home Residents, Supporting Patients to Leave Hospital, Team Working, Teams, Urgent Care Centre (UCC), Vision of Patient Care: Future Hospital Commission, Vulnerable Older People, Walk-in Centres | Leave a comment

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