Tag Archives: Empathy

Person-Centred Approaches in Healthcare: a Framework (HEE / Skills for Health / Skills for Care)

Posted on August 2, 2017 by Dementia and Elderly Care News

Summary Health Education England, Skills for Health and Skills for Care have produced a framework which is designed to help staff (at every level) communicate effectively, both verbally and non-verbally, in order to better tailor the care and advice they … Continue reading →

Posted in Commissioning, End of Life Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Health Education England (HEE), Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, UK, Universal Interest | Tagged Active Listening, Advance Care Planning, Advance Decision, Advance Decision to Refuse Treatment (ADRT), Affirmation, Bespoke Care, Best Interest Decisions, Breakdowns or Failures in Communication, Care and Communication, Care and Support Planning, Care Navigation, Co-Production, Collaborative Care Planning, Collaborative Communication, COM-B, Communicating With the Person, Communication, Communication and Relationship Building Skills, Communication Skills, Communication Support, Communication Tools, Communication-Friendly Communities, Dementia Communication, Effective Communication: Step 1: Conversations to Engage with People, Effective Communication: Step 2: Conversations to Enable and Support People, Effective Communication: Step 3: Conversations with People to Collaboratively Manage Complexity and Risk, Empathy, Empowering and Engaging Patients, Empowerment, Empowerment and Support, Environmental Awareness, Good Communication, Happiness and Wellbeing, Health and Wellbeing, Health Literacy, HEE: Health Education England, Informed Consent, Integrated Personal Commissioning (IPC), Making Every Contact Count (MECC), Making Every Contact Count Programme (MECC), NHS Constitution, NHS Constitution: Updated 2015, NHS England's Realising the Value Programme, NHS England’s Realising the Value Programme for Patient and Community Empowerment (NHS England)., Non-Verbal Communication, Normalisation, Patient Activation, Patient Activation Measure (PAM), Patient Empowerment, Patient Engagement, Patient Involvement, Person-Centred Approaches ((HEE / Skills for Health / Skills for Care)), Person-Centred Approaches in Healthcare, Person-Centred Approaches: Step 1: Conversations to Engage with People, Person-Centred Approaches: Step 2: Conversations to Enable and Support People, Person-Centred Approaches: Step 3: Conversations with People to Collaboratively Manage Complexity and Risk, Person-Centred Care and Support, Person-Centred Coordinated Care, Person-Centred Dementia Care, Person-Centred Risk Management, Personal Budgets, Personalised Care and Support Planning, Prevention, Realising the Value, Realising the Value Programme, Respectful Communication, Right Care Shared Decision Making, SDM: Shared Decision Making, Self-Care, Self-Management, Self-Management Support, Sensitivity in Communication, Shared Decision-Making, Skills for Care, Skills for Care (SfC), Skills for Care and Skills for Health, Skills for Health, Skills for Health (SfH), Support for Self-Care, Supporting Self-Care, Wellbeing | Leave a comment

Approaches to Supporting Dementia-Friendly Healthcare in Hospital Settings (BMJ Open)

Posted on July 19, 2017 by Dementia and Elderly Care News

Summary A review implies that staff dementia awareness training, by itself alone, may not improve dementia care and / or the outcomes for patients with dementia in hospital. It appears that additional strategies such as support for staff in implementing … Continue reading →

Posted in Acute Hospitals, Commissioning, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), Management of Condition, NHS, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, UK | Tagged Acute Hospital Care, Acute Hospitals, Aging and Mental Health (Journal), Balancing Risk and Choice, Better Outcomes, BMJ Open, BMJ Publishing Group Ltd, Care and Communication, Care Assistants, Care in General Hospitals, Centre for Research in Primary and Community Care: University of Hertfordshire, CMOC: Context–Mechanism–Outcome Configuration, Confidence to Adapt Working Practices and Routines to Individualise Care, Context-Mechanism-Outcome Configuration, Culture: Risk Aversion (Barriers to Flexibility or Innovation), Dementia And Cognitive Disorders, Dementia Awareness, Dementia Awareness Raising, Dementia Awareness Training, Dementia Care in Acute General Hospitals, Dementia Care in the Acute Hospital, Dementia Training Programmes in Hospital Settings, Dementia-Friendly Environments, Dementia-Friendly Hospitals, Dementia-Friendly Wards, Dementia-Friendly Workplaces, Education and Staff Training, Empathy, Encourage Reflection for Responsibilities of Care, Experiential Learning, Good Communication, Health Care Assistants, Health Care Assistants in Dementia Care, Health Care Outcomes, Hospital-Based Dementia Training, Institutional Care, Patient Outcomes, Permission to Adapt Working Practices and Routines to Individualise Care, Person-Centred Risk Management, RAMESES Projects: Realist And Meta-Narrative Evidence Syntheses: Evolving Standards, Realist Analyses, Realist Analysis: Context Mechanism Outcome Configuration, Realist And Meta-narrative Evidence Syntheses: Evolving Standards (RAMESES), Realist Approaches, Realist Evaluations, Realist Reviews, Realist Terms: Glossary, Risk Aversion, Risk Avoidance, Sensitivity in Communication, Staff Training, Staffing Levels, Staffing Levels and Skill Mix, Support Workforce in Acute Care, Training and Competency, Training and Educational Programmes, Training of Acute Hospital Staff, University of Hertfordshire, Unmet Needs, Valuing Care Assistants, Ward Staffing Levels, Workforce Issues, Workforce Planning and Development, Workforce Satisfaction, Workforce Training | Leave a comment

Separation of Elderly Couples Condemned as Inhuman and Potentially Fatal (BBC News)

Posted on May 11, 2017 by Dementia and Elderly Care News

Summary The involuntary separation of elderly couples, when one or both parties moves into a care home, should cease according to Sir James Munby (Family Judge). Social workers have been strongly advised to apply a “common decency” test in these circumstances … Continue reading →

Posted in BBC News, Commissioning, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, Mental Health, National, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest | Tagged Association of Director of Adult Social Services (ADASS), BBC Health News, Care Home Residents, Care Home Sector, Care Homes, Common Decency Test (Social Workers), Compassion, Compassionate Care, Culture of Compassionate Care, Decency, Empathy, Humanity, Margaret Willcox: President of ADASS, Mental Wellbeing of Older People in Care Homes, Needs of Older People Living in Care Homes, Older People Living in Care Homes, Right to Family Life Under the Human Rights Act, Separation of Elderly Couples, Shared Accommodation, Sir James Munby: President of Family Division of the High Court, Transitions into Care Home | Leave a comment

Home Care For Older People: NICE Quality Standard QS123 (NICE / BBC News)

Posted on June 23, 2016 by Dementia and Elderly Care News

Summary The National Institute for Health and Care Excellence (NICE) has published a new quality standard “Home Care For Older People: Quality Standard (QS123)”, which covers recommended minimum standards for home care. It clarifies how social care providers can help … Continue reading →

Posted in Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NICE Guidelines, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, Telecare, UK, Universal Interest | Tagged 30-Minute Recommended Minimum Home Care Visits, BBC Health News, Bridget Warr: United Kingdom Home Care Association (UKHCA), CERA, Commissioning Home Care, Commissioning Home Care for Older People, Commissioning of Domiciliary Care, Commissioning of Homecare Services, Consistent Team of Home Care Workers, Continuity of Care and Relationships, Continuity of Care for Older People, Courtesy, David Rees: PA Consulting, Delivering Home Care for Older People, Dementia and Homecare, Deprivation of Liberty Occurring in Home Care Settings, Dignity, Dignity and Respect, Domiciliary Care, Dr Mahiben Maruthappu: CERA, Empathy, Good Quality Home Care, GPS Tracking Devices, Graham Allen: Hampshire County Council, Hampshire County Council, Health and Social Care in the Community, Health and Social Care Integration, Home Care, Home Care For Older People: NICE Care Pathway, Home Care For Older People: NICE Quality Standard No.123, Home Care For Older People: NICE Quality Standard QS123, Home Care Funding and Costs, Home Care Implementation, Home Care Organisations, Home Care Packages (HCP), Home Care Services, Home Care Standards, Home Care Support, Home Care Workers, Home Care Workforce, Home Care: Dementia‑Specific Services, Home Care: NICE Guidance [NG21], Home Care: Safety and Safeguarding, Homecare, Homecare and Care Home Workers, Independence, Independence at Home, Independent Age, Independent Living At Home, Independent Living With Care, Information Technology, Later Life, Length of Home Care Visits, Maintaining Independence, Mark Minchin: Associate Director of NICE Home Care Project Team, Melanie Carr: NICE Home Care Project Team, Missed Visits (Home Care), Movement Sensors, National Institute for Health and Care Excellence (NICE), NICE Care Pathways, NICE Collaborating Centre for Social Care (NCCSC), NICE Guidance NG21: Home Care, NICE Quality Standard QS123: Quality Statements, NICE Quality Standards, PA Consulting, Person-Centred Planning (Home Care), Personal Alarms, Planning For Missed or Late Home Care Visits, Planning Home Care for Older People, Quality Standards Advisory Committee, Quality Standards for Home Care, Quality Statement 1: Person-Centred Planning, Quality Statement 2: Plan For Missed or Late Visits, Quality Statement 3: Consistent Team of Home Care Workers, Quality Statement 4: Length of Home Care Visits, Quality Statement 5: Reviewing the Outcomes of the Home Care Plan, Quality Statement 6: Supervision of Home Care Workers, Reviewing Outcomes of Home Care Plans, Safeguarding: Home Care, Safety Incidents (Reduction), Safety: Home Care, Short Visits (Home Care), Staying Independent, Supervision of Home Care Workers, UK Homecare Association (UKHCA), Visits By Unintroduced Strangers (Home Care), Workforce and Skill Mix, Workforce Competencies, Workforce Development, Workforce Training | Leave a comment

Home Care Services Guideline (BBC News / NICE)

Posted on September 23, 2015 by Dementia and Elderly Care News

Summary The National Institute for Health and Care Excellence (NICE) has published a new guideline concerning high-quality home care services for older people (i.e. home care, sometimes known as domiciliary care). It puts the focus on supporting the aspirations, goals … Continue reading →

Posted in BBC News, Commissioning, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, Models of Dementia Care, National, NICE Guidelines, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, SCIE, Standards, UK, Universal Interest | Tagged 15-Minute Home Care Visits, 30-Minute Recommended Minimum Home Care Visits, Access to Funding, Adult Social Care Funding, Alistair Burt: Minister for Community and Social Care, Barriers: Access to Funding, BBC Health News, Bridget Warr: UK Home Care Association, Capacity to Consent, Care Act 2014, Care Funding, Care Quality Commission: Not Just a Number Review of Home Care Services, Clinical Commissioning Groups (CCGs), Cognitive Capacity and Consent, Commissioning Home Care, Commissioning Home Care for Older People, Commissioning of Domiciliary Care, Commissioning of Homecare Services, Consent, Continuity of Care, Continuity of Care and Relationships, Continuity of Care for Older People, Courtesy, CQC Review of Home Care Services 2013, Dementia and Homecare, Deprivation of Liberty Occurring in Home Care Settings, Dignity, Dignity and Respect, Domiciliary Care, Draft NICE Quality Standards for Home Care, Empathy, Evidence for Policy and Practice Information and Co-ordinating Centre (EPPI-Centre), Flying Visits (Home Care), Funding Challenges, Funding Gap (Home Care), Funding Gaps, Funding of Care and Support, Future Care Workforce, Good Quality Home Care, Health and Social Care in the Community, Health and Social Care Integration, Home Care, Home Care Funding and Costs, Home Care Implementation, Home Care Organisations, Home Care Packages (HCP), Home Care Services, Home Care Standards, Home Care Support, Home Care Workers, Home Care Workforce, Home Care: Dementia‑Specific Services, Home Care: NICE Guidance [NG21], Home Care: Safety and Safeguarding, Homecare, Homecare and Care Home Workers, Independence, Independence at Home, Independent Age, Independent Living At Home, Independent Living With Care, Information About Care and Support Options, Integrating Health and Social Care, Janet Morrison (Chief Executive of Independent Age), Joint Working Between Health and Social Care, LGO: Local Government Ombudsman, Local Government Association, Local Government Ombudsman, Maintaining Independence, Mark Minchin: Associate Director of NICE Home Care Project Team, Melanie Carr: NICE Home Care Project Team, Missed Visits (Home Care), National Institute for Health and Care Excellence (NICE), NICE Collaborating Centre for Social Care (NCCSC), NICE Guidance NG21: Home Care, NICE Quality Standards, Personal Social Services Research Unit (PSSRU), Prof Gillian Leng: NICE Deputy Chief Executive, Quality Standards for Home Care, Research in Practice, Research in Practice for Adults, Safeguarding: Home Care, Safety: Home Care, Short Visits (Home Care), Social Care Funding, Social Care Funding Shortfalls, Social Care Institute for Excellence (SCIE), Social Care Workforce, Specialist Dementia Support, Staying Independent, UK Homecare Association (UKHCA), Unison, United Kingdom Home Care Association (UKHCA), United Kingdom Homecare Association (UKHCA), Visits By Unintroduced Strangers (Home Care), Workforce and Skill Mix, Workforce Competencies, Workforce Development, Workforce Training | Leave a comment

SCIE’s Video Simulation of the Dementia Experience (SCIE)

Posted on June 8, 2015 by Dementia and Elderly Care News

Summary A new film is available online from the Social Care Institute for Excellence (SCIE) via SCIE’s Dementia Gateway. It offers an attempt to simulate the subjective experience of how it feels to live with dementia, thereby allowing viewers to … Continue reading →

Posted in Acute Hospitals, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Management of Condition, Mental Health, Models of Dementia Care, National, Patient Information, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, SCIE, UK, Universal Interest | Tagged Care Managers, Care Staff, Carers, Community Nurses, Compassionate Care, Culture of Compassionate Care, Delivering Dignity, Dementia Experiences, Dementia Friends, Dementia Gateway, Dementia-Friendly Care Homes, Dementia-Friendly Cities, Dementia-Friendly Communities, Dementia-Friendly Employers, Dementia-Friendly Hospitals, Dementia-Friendly Neighbourhoods, Dementia-Friendly Organisations, Dementia-Friendly Workplaces, Dignity, Dignity and Respect, Dignity in Dementia, Empathic Curiosity, Empathy, Empathy and Understanding, Empathy Training, Employers, Experiences, Experiences of the Transition to Dementia, Families, Friends, Lived Experience, Managers, Neighbours, Nursing Staff, Occupational Therapists, Patient Experiences, People Who Use Services, People With Dementia, Registered Managers, SCIE Dementia Gateway, Service Providers, Social Care Institute for Excellence (SCIE), Social Care Institute of Excellence: Dementia Gateway, Social Workers, Societal Empathy, Staff Training, Trainers, Training and Education, Training for Carers, Video Simulation of the Dementia Experience (SCIE), Workforce Training | Leave a comment

Parkinson’s Disease Awareness Week 2015 (Parkinson’s UK / BBC News)

Posted on April 15, 2015 by Dementia and Elderly Care News

Summary Parkinson’s Awareness Week 2015 will be April 20th – 26th 2015. This year’s campaign encourages people, everywhere, to be more friendly, patient and forgiving. See the Parkinson’s UK website, at Parkinson’s Awareness Week 2015, to learn more about this … Continue reading →

Posted in Charitable Bodies, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, Management of Condition, National, Parkinson's Disease, Patient Information, Person-Centred Care, Practical Advice, Quick Insights, UK, Universal Interest | Tagged Age-Friendly Cities, Age-Friendly Cities and Communities, Age-Friendly Communities, Age-Friendly Environments, Awareness and Campaigns, Awareness and Understanding, Awareness Campaigns, Awareness of Relationships, Awareness Raising, BBC Health News, Building Dementia and Age-Friendly Neighbourhoods, Compassion, Compassion and Care, Compassion in Care, Compassionate Care, Culture of Compassionate Care, Dementia and Age-Friendly Neighbourhoods, Empathic Curiosity, Empathy, Empathy and Understanding, Friendliness, Hostility, Intelligent Kindness: More Than Basic Care, Kindness, Parkinson's Awareness Week, Parkinson’s Awareness Week (2015), Parkinson’s Disease Awareness Week (2015), Parkinson’s UK, Parkinson’s UK (Parkinsons Disease Society), Public Rudeness, Reducing Stigma, Stigma, Symptom Awareness and Campaigns, Tolerance, Up Your Friendly Challenge: Parkinson’s Awareness Week (2015) | Leave a comment

Empathic Curiosity (Nursing Times / Journal of Psychiatric and Mental Health Nursing)

Posted on June 12, 2014 by Dementia and Elderly Care News

Summary Empathic curiosity is an approach to establishing modes of communication when caring for people with dementia. The approach is based on an attempted appreciation their experiences and feelings. “Adopting an empathic and curious stance may help to establish the … Continue reading →

Posted in Acute Hospitals, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Management of Condition, Mental Health, Models of Dementia Care, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, RCN, UK, Universal Interest | Tagged Allowing Patient Time and Space, Care and Communication, Common Ground For Meaningful Communication, Communication, Communication Problems, Communication Skills, Compassion, Compassion and Care, Compassionate Care, Culture of Compassionate Care, Curiosity (Openness), Dementia and Discomfort, Dementia Communication, Emotional Cues, Empathic Curiosity, Empathy, Exploring Use of Metaphors, Good Communication, Intuition, Journal of Psychiatric and Mental Health Nursing, Non-Verbal Communication, Nursing Times, Openness, Present Tense, School of Nursing Midwifery and Social Work: University of Manchester, Short Open Questions, Six Degrees Social Enterprise (Salford UK), Supportive Environments, University of Manchester | Leave a comment

Dementia Awareness Raising Via Social Media (BBC News / Alzheimer’s Research UK / Department of Health / Dementia Challenge)

Posted on May 1, 2014 by Dementia and Elderly Care News

Summary Facebook users can experience a simulation of the subjective effects of living with dementia. Alzheimer’s Research UK have produced their FaceDementia app which has been designed to modify users’ personal Facebook pages (safely and without long-term damage to the … Continue reading →

Posted in Alzheimer’s Research UK, BBC News, Charitable Bodies, In the News, Quick Insights, UK, Universal Interest | Tagged Awareness, Awareness and Understanding, Awareness Raising, BBC Health News, Carer Awareness, Coping with Memory Loss, Dementia Awareness, Dementia Awareness Training, Empathy, Empathy and Understanding, Empathy Training, Facebook, FaceDementia, Memory Loss, Memory Problems, Old-Age Memory Loss, Raising Awareness, Reducing Stigma, Simulated Memory Problems, Social Media, Societal Empathy, Staff Awareness, Use of Social Media | Leave a comment

Common Core Principles Supporting Mental Health and Wellbeing in Adult Social Care (Skills for Care)

Posted on April 9, 2014 by Dementia and Elderly Care News

Summary This guide, from Skills for Care, presents ten common core principles to support mental health and wellbeing in social care settings. These principles are intended to help staff working in social care services to support and promote good mental … Continue reading →

Posted in Commissioning, Community Care, Department of Health, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Management of Condition, Mental Health, Mental Health Foundation, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Public Health England, Quick Insights, Standards, UK, Universal Interest | Tagged Adult Safeguarding, Adult Social Care, Adult Social Care Services, Adult Social Care Workers, Approachability, Care Standards Act 2000, Caring Nature, Choice and Control Over Decisions, Collaboration, Common Core Principles, Common Core Principles: Mental Health and Wellbeing in Adult Social Care, Community Involvement, Compassion, Confidence, Consistency, Cultural Needs, Dignity and Respect, Empathy, Equality, Equality Act 2010, Equality and Diversity, Equality and Human Rights, Friendliness, Honesty, Independence, Independence Choice and Risk, Indicative Behaviours, Integrity, Involvement and Participation, Maintaining Identity, Maintaining Independence, MCA: Mental Capacity Act 2005, Mental Capacity Act 2005, Mental Health Act 2007, Mental Health and Wellbeing, Mental Health and Wellbeing in Adult Social Care, Mental Wellbeing, Mental Wellbeing and Older People, Mental Wellbeing of Older People in Care Homes, Motivating People, Non-Judgementalism, Older People: Independence and Mental Wellbeing, Optimism, Patient Identity, Patient Preferences, Peer Support, Personal Identity, Personal Preferences, Positive Relationships, Recreational Activities, Regaining Independence, Safeguarding, Safeguarding Adults at Risk, Safeguarding Adults in Care Homes, Safeguarding Adults Principles, SDM: Shared Decision Making, Sense of Identity, Shared Decision-Making, Skills for Care, Skills for Care (SfC), Social Care, Social Inclusion | Leave a comment

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Approaches to Supporting Dementia-Friendly Healthcare in Hospital Settings (BMJ Open)

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