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Tag Archives: Engaging Patients
Nursing: a Force for Change (NHS England)
Summary Jane Cummings, NHS England’s Chief Nursing Officer, gave a “one year on” report at the CNO Conference in Birmingham, a year since publication of the Compassion in Practice strategy. Read more: NHS England. Nursing as a force for change – Jane Cummings. … Continue reading
Posted in End of Life Care, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Practical Advice, Quick Insights, Standards, UK, Universal Interest
Tagged 6 C’s of Nursing, 6Cs Live!, 6Cs Live! Communications Hub, Care and Compassion, Care Makers Hub, Care Makers Programme, Chief Nursing Officer for England (CNO), CNO Conference (2013), Communication, Compassion, Compassion and Care, Compassion in Practice, Compassion in Practice: Action Areas, Compassion in Practice: Implementation Plans NHS England, Compassion in Practice: National Vision and Strategy for Nurses, Compassionate Care, Compassionate Care in Acute Hospital Settings, Competence, Courage, Culture, Culture Change, Diffusion of Innovation, Digital Professional, Dignity and Respect, Engagement, Engaging Patients, Health Inequalities, Health Inequalities in England, Innovation, Jane Cummings: Chief Nursing Officer for England, NHS Change Model: Leadership for Change, NHS England (Formerly the NHS Commissioning Board), NHS Friends and Family Test, Nursing: a Force for Change, Openness and Transparency, Patient Engagement, Patient Experience, Respectful Communication, Shaping Culture, Six C’s (Jane Cummings: Chief Nursing Officer for England), The 6 Cs, Transparency, User Experience
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Re-Prioritisng Ward Rounds (BBC News / RCP / RCN)
[A brief reference to this item appears in: Dementia and Elderly Care: the Latest Evidence Newsletter (RWHT), Volume 3 Issue 3, October 2012]. Summary Ward rounds are being neglected in some hospitals, to the detriment of patients, largely due to the lack … Continue reading
Posted in Acute Hospitals, BBC News, For Doctors (mostly), For Nurses and Therapists (mostly), In the News, National, Person-Centred Care, Quick Insights, RCN, Royal College of Physicians, Standards, UK, Universal Interest
Tagged Acute Care, Acute Hospital Care, Acute Hospitals, BBC Health News, Communication, Decision Making, Dignity, Discharge of Hospital Patients With Care and Support Needs, Discharge Planning, Discharge Support, Engagement, Engaging Patients, General Hospital Care, General Hospitals, Hospital Discharge, Interdisciplinary Teams, Multi-Disciplinary Team (MDT), Multidisciplinary Teams, Patient Counselling, Patient Experience, Patient Safety, Patient-Centered Care, Protecting Vulnerable People, RCN, RCP, Record-Keeping, Royal College of Nursing (RCN), Shared Decision-Making, User Involvement, Vulnerable Adults, Ward Rounds
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Health and Social Care Act 2012 Explained (Department of Health)
Summary This series of Department of Health factsheets on the Health and Social Care Act 2012 explains the topics and themes covered in the Act. The factsheets include case studies and try to answer frequently asked questions (FAQs). They fall into three … Continue reading
Posted in Department of Health, Integrated Care, National, NHS, UK, Universal Interest
Tagged Accountability, Atrial Fibrillation (AF) Screening, CCGs: Clinical Commissioning Groups, Clinical Commissioning Groups (CCGs), Clinical Integration, Clinically-Led Commissioning, Engagement, Engaging Patients, Executive Non-Departmental Public Body (NDPB), Health and Social Care Act (2012), Health Research Authority, Health Research Authority (HRA), Healthwatch England, Medicines Healthcare Products Regulatory Agency (MHRA), NHS Commissioning Board Authority, NHS Commissioning Board Authority (NHSCBA), NHS Health and Social Care Act (2012), Pacesetters Programme Community Engagement Guide, Patient Feedback, Public Health England (PHE), Special Health Authority, Special Health Authority (SpHA), Support Workers, Test Valley Community Services (TVCS), Torbay, TVCS Ltd, Voluntary Registration, Walsall Integrated Learning Disabilities Service
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Transforming Patient Experience (NHS Institute for Innovation and Improvement)
[A version of this item appears in: Dementia: the Latest Evidence Newsletter (RWHT), Volume 2 Issue 9, April 2012]. Summary This NHS Institute for Innovation and Improvement online resource is designed to assist in improving NHS patients’ experiences of the care they … Continue reading
Posted in Acute Hospitals, Community Care, For Nurses and Therapists (mostly), King's Fund, National, NHS, Practical Advice, Quick Insights, Standards, UK, Universal Interest
Tagged 7 Step Measurement Process, Clinical Commissioning Groups (CCGs), Commissioning Support Programme, Design Techniques, Engaging Patients, Evidence Base for Measuring and Improving Patient Experience, Experienced Based Design (EBD), Feedback, Institute for Innovation and Improvement, Kings College London, Measuring Patient Experience, NHS Institute Commissioning Support Programme, NHS Institute for Innovation and Improvement, Patient Experience, Patient Experience Improvement Programme, Patient Experience Network, Patient Experience Programme, Patient Experience Research, Patient Feedback, Picker Institute Principles of Patient-Centred Care, Principles of Patient-Centred Care (Picker Institute), Reporting Systems, Seven Step Measurement Process, Transforming the Patient Experience, What Matters To Patients?
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Friends and Family Test Resources and the Patient-Centred Care Debate (Picker Institute / Reform / King’s Fund)
Summary National data from the NHS Friends and Family Test (FFT) is starting to be published regularly. The Picker Institute has produced a set of online resources to support healthcare staff in using / interpreting these FFT results. The resources … Continue reading →