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Recent Posts
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- The Diversionary Value of Music Playlists for Patients With Dementia in Accident and Emergency Settings (Nurses.co.uk / BBC News)
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Tag Archives: Experience of Care
Transformation of Health and Care in Wales: a Revolution from Within (BBC News / Welsh Government)
Summary The Parliamentary Review of Health and Social Care in Wales provides an inspiring vision of future directions in service provision, with proposals which are likely to be studied more widely. Dr Ruth Hussey the former Chief Medical Officer for … Continue reading →
Posted in BBC News, Commissioning, Community Care, Diagnosis, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Parkinson's Disease, Person-Centred Care, Personalisation, Quick Insights, SCIE, Standards, Statistics, Stroke, Telecare, Telehealth, UK, Universal Interest, Wales
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Tagged A Revolution from Within: Transforming Health and Care in Wales, Achieving Better Value, Adoption of Innovations, Aneurin Bevan University Health Board (ABUHB), Bangor University, Best Value for Taxpayers, Board of Community Health Councils (CHCs), Bureaucracy and Culture, Canterbury District Health Board: DHB (New Zealand), Capacity and Capability, Capacity to Care, Care Closer to Home, Carer Support, Carer Support in Wales, Carer Support Services, Carers Trust Wales, Carers Wales, Change Management, Change Management and Empowerment, Commissioning Carer Support Services, Commissioning for Value, Communities First, Community Health Councils (CHCs), Continuing Learning and Development, Continuous Quality Improvement, Coordinated Health and Social Care, Dementia Awareness Training, Dementia Screening, Dementia Training, Dementia-Friendly Hospitals, Digital Technology, Digital Technology and Innovation, Discharge From Hospital to Primary Care, Dr Chineze Ivenso: Chair of Old Age Faculty at Royal College of Psychiatrists in Wales, Dr David Bailey: Chairman of BMA Wales, Dr Jennifer Dixon CBE (Health Foundation), Dr Ruth Hussey: Former Chief Medical Officer for Wales, Early Diagnosis of Alzheimer's Disease, Early Diagnosis of Dementia, Eric Gregory: Chair of the Assembly Commission Audit and Risk Assurance Committee, Experience of Care, First 1000 Days Collaborative, Future Generation Goals, Global and National Perspective on Dementia (National Assembly for Wales), Good Governance, Great Place to Work, Health and Social Care Reform, Health Education and Improvement Wales (HEIW), Health Technology Wales (HTW, Helen Howson: Director of Bevan Commission (Think-Tank), Impact of Delayed Health Treatment in Wales (Our Lives on Hold: Report), Improving Population Health, Innovation, Innovation Technology and Infrastructure, Integration, Integration of Health and Social Care, International Consortium for Health Outcomes Measurements (ICHOM), Jönköping County Council, Jönköping County Council: Sweden, Joined-Up Care, Joined-Up Strategy to Improve Whole System Flow, Learning and Developing Continuously, Learning Culture, Life Sciences Hub Wales, Listening and Learning System, Listening to Patients, Listening to Patients Families and Staff, Long-Term Care (LTC), Long-Term Care and Support, Making Change Happen, Making Choices Together, Making Choices Together (Previously Choosing Wisely Wales), Moving Healthcare Closer to Home, My Health Text, National Assembly for Wales, National Transformation Programme (Wales), New Models of Care, New Models of Care Vanguards, New Models of Seamless Care, NHS 70 Celebrations, NHS Productivity, NHS Sustainability, NHS Wales Delivery Framework, NHS Wales Efficiency and Healthcare Value Improvement Group (NWEHVIG), NHS Wales Shared Services Partnership (NWSSP), NHS’s 70th Birthday, Nigel Edwards: Nuffield Trust, Nuka System, Nuka System of Care, Once for Wales Principles, Parliamentary Review of Health and Social Care in Wales, Parliamentary Review of Health and Social Care in Wales: Interim Report (2017), Partnership and Collaboration, Partnership Working, Patient Experience, People in Control, PET Scans, Population Health, Population Health and Prevention, Positron Emission Tomography (PET), Preventative Support for Adult Carers, Preventative Support for Adult Carers in Wales (SCIE Rapid Review), Preventative Support for Carers, Principles of Good Governance, Productivity, Professor Anne Marie Rafferty: Dean of Florence Nightingale School of Nursing and Midwifery at King's College London, Professor Chris Marshall: Wales Research and Diagnostic PET Imaging Centre, Professor Dame Carol Black DBE, Professor Don Berwick, Professor Keith Moultrie: Institute of Public Care at Oxford Brookes University, Professor Sir Mansel Aylward, Prosperity for All (Welsh Government), Prudent Health Care, Prudent Healthcare (Bevan Commission), Public Health Wales, Public Service Boards (PSBs), Quadruple Aim for All, Quality and Sustainability, Quality Improvement, Quality of Care, Reduction in Bureaucracy, Royal College of Psychiatrists in Wales, Screening for Dementia, Seamless Care Between Settings, Seamless System for Wales, Shared Decision-Making, Shared Lives Wales, Situational Analysis, Social Care Institute for Excellence (SCIE), Social Care Wales (SCW), Social Services and Wellbeing Act Principles, Staff Engagement, Staff Shortages, Systems for Change, Team Manager Development Programme for Wales, Technology and Infrastructure Development, Transforming Health and Care in Wales, Tredegar Workmen’s Medical Aid Society, University Hospital of Wales (UHW), Value for Money, Vanessa Young: Director of NHS Confederation, Vaughan Gething: Welsh Health Secretary, Wales Research and Diagnostic PET Imaging Centre, Wellbeing of Future Generations (Wales) Act, Wellbeing of the Health and Care Workforce, Welsh Community Care Information System (WCCIS), Welsh Government, Welsh Institute for Health and Social Care: University of South Wales, Welsh Language, WHO Global Action Plan on the Public Health Response to Dementia 2017-2025, Whole System Integration, Whole Systems Redesign, Whole-System Approaches
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Quality Improvement Metrics: a New System For Measuring Whole System Performance (IHI)
Summary Analysts at the Institute for Healthcare Improvement (IHI) in the United States have developed an improved set of measures by which to assess the performance of health care organisations and health care systems. Their “Whole System Measures 2.0 (WSM … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), Integrated Care, International, Local Interest, Person-Centred Care, Quick Insights, Standards, Statistics
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Tagged Access, Access to Care, Access to Healthcare Services, Accountability, Accountability and Integration, Accountability in Health and Social Care, Accountable Care Organisations, Accountable Care Organisations (ACOs), Accountable Care Organisations (in United States and England), Accountable Financial Stewardship, Affordability, Affordability of Care, Avoidable Admissions, Avoidable Harm, Avoidable Hospital Admissions, Clinical Quality Dashboards, Community Wellbeing, Community Wellbeing and Health Equity, Corporate Accountability, Corporate Social Responsibility, Dashboards, Days to Third Next Available Appointment, Disparities in Infant Mortality Rates, Encouraging Healthy Behaviour, End-User Experience, Equity (Stratification of Whole System Measures), Experience of Care, Experience of Care Domain Measures, Financial Stewardship, Functional Health Outcomes Score, Governance and Accountability, Health Care Cost Per Capita, Health Care Costs, Health Care Workforce, Health Inequalities, Healthy Behaviour, Healthy Behaviours, Healthy Lifestyles, Hospital Aquired Conditions, Hospital Days Per Decedent During Last Six Months of Life, Hospital Readmission Percentage, Hospital Standardized Mortality Ratio (HSMR), Hospital-Acquired Infections, IHI Innovation Series, IHI Triple Aim, IHI: Institute for Healthcare Improvement, Improving Patient Experience, Improving Population Health, Incidence of Nonfatal Occupational Injuries and Illnesses, Institute for Healthcare Improvement (IHI), Lifestyle Intervention Programmes, Local Health and Care Economies, Local Health and Care Services, Local Health and Social Care Economies, Local Health and Wellbeing, Local Health Economies, Measuring Whole System Performance, Monitoring Health and Health Care, Mortality Rates, Obesity, Optimal Lifestyle Metrics, Overweight, Patient Experience, Patient Experience Score, Patient Harm, Patient Satisfaction with Care Score, Per Capita Cost of Care Domain Measures, Population Health, Population Health and Prevention, Population Health Domain Measures, Population Health Perspective, Population Health Systems, Population Healthcare, Preventable Adverse Events, Preventable Harm, Preventable Hospital Admissions, Prevention, Prevention Agenda, Prevention Approaches, Quality Improvement, Quality Improvement Metrics, RAND Delphi Procedure, Rate of Adverse Events, Reducing Health Inequalities, Reliability of Core Measures, Serious Reportable Events (SREs), Social Responsibility, Societal Footprints, Toyota Specification, Triple Aim Initiative, Triple Aim: (1) Improved Health and Wellbeing (2) Redesigned Care and (3) Wise Financial Stewardship, Unadjusted Raw Mortality Percentage, United States, Unmet Care Needs, Unmet Health Needs, Unmet Needs, Unmet Needs of Family Carers, Unmet Social Care Needs, USA, User Experience, Vital Signs Measure, Whole System Dashboards, Whole System Measures 2.0 (WSM 2.0), Whole System Measures 2.0 IHI White Paper, Whole System Measures 2.0: White Paper (2016), Whole System Measures IHI White Paper (2007), Whole System Measures: White Paper (2007), Whole-System Approaches, Workforce Wellbeing
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Leading Change, Adding Value (NHS England / HEE / Department of Health)
Summary The Chief Nursing Officer for England has launched NHS England’s “Leading Change, Adding Value” framework for nursing, midwifery and care staff. It is based upon ten commitments, which comprise [quotation]: We will promote a culture where improving the population’s … Continue reading →
Posted in Acute Hospitals, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Health Education England (HEE), In the News, Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest
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Tagged 5YFV: NHS Five Year Forward View, 6 C’s of Nursing, Academic Health Science Networks, All Our Health, All Our Health (Public Health England), All Our Health: Healthcare Professionals Improving Health Outcomes and Reducing Health Inequalities, Assessment of Competence, Barts Health NHS Trust, Better Experience, Better Outcomes, Better Use of Resources, Breaking Down Boundaries Across Levels of Care and Settings, Cambridgeshire and Peterborough NHS Foundation Trust, Care and Compassion, Care and Quality, Central Manchester University Hospitals NHS Trust, Cheshire and Wirral Partnership NHS Foundation Trust, Chief Nursing Officer for England (CNO), Closing the Care and Quality Gap, Closing the Funding and Efficiency Gap, Closing the Health and Wellbeing Gap, Collaborative Working Across Care Sectors to Improve Patient Safety (Case Study), Compassion in Practice: National Vision and Strategy for Nurses, Compassionate Care, Compassionate Care in Acute Hospital Settings, Confidential Inquiry into Premature Deaths of People with Learning Disabilities (CIPOLD), Coordination Across Sectors for a Comprehensive Continuum of Services, Culture and Leadership, Culture Change, Culture of Candour, Culture of Care, Culture of Reflective Practice, Customer Service and Communication, Developing Innovative Ways to Rethink Service Delivery, Diabetes Training Programme (Case Study), Duty of Candour, Earn As You Learn, Efficiency Opportunities, Empowering and Engaging Patients, Enabling Compassionate Care in Acute Hospital Settings, Endless Winter in NHS (Allegation), Enhancing the Strength and Resilience of Health Systems, Experience of Care, First Response Service: a 24/7 Integrated Model For Urgent Mental Health Care (Case Study), Five Year Forward View, Five Year Forward View for Mental Health (2016), Former Health Secretary Jeremy Hunt, Frail Older People Moved in Hospitals at 3am (Allegation), Frail Older People Moved in Hospitals at Night, Funding and Efficiency, Funding and Efficiency Gap, Great Ormond Street Hospital for Children Foundation Trust, Health as a Social Movement (NHS England), Health Policy, Health Services, Healthcare Professionals Improving Health Outcomes and Reducing Health Inequalities (Public Health England's All Our Health), Healthy New Towns Programme, Healthy Places: Integrated Services for Local Populations, Homes for Nurses Scheme, Improvement of Working Conditions, Improving Health: Closing the Health and Wellbeing Gap, Improving Infection Control in Nursing Care Homes (Case Study), Improving Outcomes, Improving Outcomes for People Living With Dementia (Case Study), Integrated Services for Local Populations, Jane Cummings: Chief Nursing Officer for England, Janet Davies: RCN General Secretary, Jumbulances, Leading Change Adding Value Framework, Leading Change Adding Value Framework: Impact Measurement, Leading Change Adding Value Initiative, Leading Change Adding Value National Resources: Documents Tools and References, Learning Disabilities, Leeds Teaching Hospitals NHS Trust, Life Course Approach, Life Course Approaches to Supporting Wellbeing Resilience and Independence, Local Digital Roadmaps, Local Sustainability and Transformation Plans (STPs), Lord Carter Review, Lord Willis: Independent Chair of Shape of Caring Review, Making Every Contact Count, Making Every Contact Count (MECC), Making Every Contact Count Programme (MECC), Managing Processes for Quality and Better Outcomes, Mencap Report: Death By Indifference, Mental Health, Mental Health and Learning Disabilities, National Maternity Review (2016), National Resources: Documents Tools and References, National Voices, NHS Continuing Healthcare (NHS CHC), NHS Culture, NHS England’s Five Year Forward View, NHS England’s Leading Change Adding Value Framework, NHS England’s Right Care Programme, NHS Five Year Forward View (5YFV), NHS Right Care Approach, NHS Student Bursary Cuts, No Decision About Me Without Me, Nottingham University Hospitals NHS Trust, Nurses and Midwives, Nurses and Midwives: Coordination to Ensure a Comprehensive Continuum of Services, Nurses and Midwives: Empowering People and Engaging Patients, Nurses and Midwives: Influencing Upstream and Downstream Public Health Services, Nurses and Midwives: Innovation in Rethinking Service Delivery, Nurses And Midwives: Managing For Quality And Better Outcomes, Nurses and Midwives: Reducing Barriers / Boundaries Across Care Settings, Nurses Midwives and Care Assistants, Nursing, Nursing Apprentices, Nursing Associates, Nursing Associates - Health Education England Training Test Site: Bart’s Health NHS Trust, Nursing Associates - Health Education England Training Test Site: Cambridgeshire and Peterborough NHS Foundation Trust, Nursing Associates - Health Education England Training Test Site: Central Manchester University Hospitals NHS Trust, Nursing Associates - Health Education England Training Test Site: Cheshire and Wirral Partnership NHS Foundation Trust, Nursing Associates - Health Education England Training Test Site: Great Ormond Street Hospital for Children Foundation Trust, Nursing Associates - Health Education England Training Test Site: Leeds Teaching Hospitals NHS Trust, Nursing Associates - Health Education England Training Test Site: Nottingham University Hospitals NHS Trust, Nursing Associates - Health Education England Training Test Site: Royal Devon and Exeter NHS Foundation Trust, Nursing Associates - Health Education England Training Test Site: St George’s University Hospitals NHS Foundation Trust, Nursing Associates - Health Education England Training Test Site: Walsall Healthcare NHS Trust, Nursing Associates - Health Education England Training Test Site: Whittington Health NHS Trust, Nursing Associates - Health Education England Training Test Sites, Nursing Degree Apprenticeships, Nursing Workforce Reforms (October 2017), Organisational and Cultural Barriers, Outcomes Important To Me, Overcoming Barriers, Participation and Social Mobility, Population Health and Prevention, Productivity, Public Health England's All Our Health Framework, Raising the Bar: Shape of Caring Review Report, RCN Conference (2016), Reacting to Red - Developing a Whole Health and Social Care Economy Approach to Preventing and Reducing Pressure Ulcers (Case Study), Recovery Coaching in an Older Persons Acute Rehabilitation Ward (Case Study), Releasing Nursing Time While Providing Safer Care (Case Study), Right Care Approach, Right Care Casebooks, Right Care Programme, Right Staff Right Skills Right Place Right Time (National Quality Board), Right Staff With the Right Skills in the Right Place at the Right Time (National Quality Board), Rightcare Programme, Role of the Enhanced Practice Nurse (Case Study), Royal Devon and Exeter NHS Foundation Trust, Rt Hon Jeremy Hunt MP: Former Secretary of State for Health, Self-Management, Self-Management Support, Shape of Caring Review “Raising the Bar” Report, Shape of Caring Review Report (2015), Sickle Cell Disease (SCD), Sickle Cell Disease: Calls For Better Training and Awareness (RCN), Six C’s (Jane Cummings: Chief Nursing Officer for England), St George’s University Hospitals NHS Foundation Trust, Staff Demoralisation and Creeping Defeatism (Allegation), Teaching Care Homes (Case Study), Technology and Informatics, Telemedicine in Care Homes (Case Study), Ten Commitments (Jane Cummings: Chief Nursing Officer for England), Ten Commitments (NHS England), Ten Commitments to Support Action of Nursing Midwifery and Care Staff, The 10 Commitments: Professor Jane Cummings, Transforming Care: Closing the Care and Quality Gap, Triple Aim: (1) Improved Health and Wellbeing (2) Redesigned Care and (3) Wise Financial Stewardship, Unwarranted Variations, Using Social Media for Reaching Women and Families in Healthcare Services (Case Study), Voices of Users, Volunteering and Social Action, Walsall Healthcare NHS Trust, Where-What-How (Right Care Approach), Whittington Health NHS Trust, Winter Pressues and Associated Failings "New Norm" (Allegation), Workforce, Working Conditions (Nurses)
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Worked Up? Speak Up Campaign: Concerning the Care of Older People (CQC)
Summary The Care Quality Commission (CQC)’s “Worked Up? Speak Up” campaign concentrates on the quality of care for older people. It encourages people aged 60 years and older (and / or their friends and families) to share their experiences of … Continue reading →