Tag Archives: Good Communication

Person-Centred Approaches in Healthcare: a Framework (HEE / Skills for Health / Skills for Care)

Posted on August 2, 2017 by Dementia and Elderly Care News

Summary Health Education England, Skills for Health and Skills for Care have produced a framework which is designed to help staff (at every level) communicate effectively, both verbally and non-verbally, in order to better tailor the care and advice they … Continue reading →

Posted in Commissioning, End of Life Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Health Education England (HEE), Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, UK, Universal Interest | Tagged Active Listening, Advance Care Planning, Advance Decision, Advance Decision to Refuse Treatment (ADRT), Affirmation, Bespoke Care, Best Interest Decisions, Breakdowns or Failures in Communication, Care and Communication, Care and Support Planning, Care Navigation, Co-Production, Collaborative Care Planning, Collaborative Communication, COM-B, Communicating With the Person, Communication, Communication and Relationship Building Skills, Communication Skills, Communication Support, Communication Tools, Communication-Friendly Communities, Dementia Communication, Effective Communication: Step 1: Conversations to Engage with People, Effective Communication: Step 2: Conversations to Enable and Support People, Effective Communication: Step 3: Conversations with People to Collaboratively Manage Complexity and Risk, Empathy, Empowering and Engaging Patients, Empowerment, Empowerment and Support, Environmental Awareness, Good Communication, Happiness and Wellbeing, Health and Wellbeing, Health Literacy, HEE: Health Education England, Informed Consent, Integrated Personal Commissioning (IPC), Making Every Contact Count (MECC), Making Every Contact Count Programme (MECC), NHS Constitution, NHS Constitution: Updated 2015, NHS England's Realising the Value Programme, NHS England’s Realising the Value Programme for Patient and Community Empowerment (NHS England)., Non-Verbal Communication, Normalisation, Patient Activation, Patient Activation Measure (PAM), Patient Empowerment, Patient Engagement, Patient Involvement, Person-Centred Approaches ((HEE / Skills for Health / Skills for Care)), Person-Centred Approaches in Healthcare, Person-Centred Approaches: Step 1: Conversations to Engage with People, Person-Centred Approaches: Step 2: Conversations to Enable and Support People, Person-Centred Approaches: Step 3: Conversations with People to Collaboratively Manage Complexity and Risk, Person-Centred Care and Support, Person-Centred Coordinated Care, Person-Centred Dementia Care, Person-Centred Risk Management, Personal Budgets, Personalised Care and Support Planning, Prevention, Realising the Value, Realising the Value Programme, Respectful Communication, Right Care Shared Decision Making, SDM: Shared Decision Making, Self-Care, Self-Management, Self-Management Support, Sensitivity in Communication, Shared Decision-Making, Skills for Care, Skills for Care (SfC), Skills for Care and Skills for Health, Skills for Health, Skills for Health (SfH), Support for Self-Care, Supporting Self-Care, Wellbeing | Leave a comment

Approaches to Supporting Dementia-Friendly Healthcare in Hospital Settings (BMJ Open)

Posted on July 19, 2017 by Dementia and Elderly Care News

Summary A review implies that staff dementia awareness training, by itself alone, may not improve dementia care and / or the outcomes for patients with dementia in hospital. It appears that additional strategies such as support for staff in implementing … Continue reading →

Posted in Acute Hospitals, Commissioning, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), Management of Condition, NHS, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, UK | Tagged Acute Hospital Care, Acute Hospitals, Aging and Mental Health (Journal), Balancing Risk and Choice, Better Outcomes, BMJ Open, BMJ Publishing Group Ltd, Care and Communication, Care Assistants, Care in General Hospitals, Centre for Research in Primary and Community Care: University of Hertfordshire, CMOC: Context–Mechanism–Outcome Configuration, Confidence to Adapt Working Practices and Routines to Individualise Care, Context-Mechanism-Outcome Configuration, Culture: Risk Aversion (Barriers to Flexibility or Innovation), Dementia And Cognitive Disorders, Dementia Awareness, Dementia Awareness Raising, Dementia Awareness Training, Dementia Care in Acute General Hospitals, Dementia Care in the Acute Hospital, Dementia Training Programmes in Hospital Settings, Dementia-Friendly Environments, Dementia-Friendly Hospitals, Dementia-Friendly Wards, Dementia-Friendly Workplaces, Education and Staff Training, Empathy, Encourage Reflection for Responsibilities of Care, Experiential Learning, Good Communication, Health Care Assistants, Health Care Assistants in Dementia Care, Health Care Outcomes, Hospital-Based Dementia Training, Institutional Care, Patient Outcomes, Permission to Adapt Working Practices and Routines to Individualise Care, Person-Centred Risk Management, RAMESES Projects: Realist And Meta-Narrative Evidence Syntheses: Evolving Standards, Realist Analyses, Realist Analysis: Context Mechanism Outcome Configuration, Realist And Meta-narrative Evidence Syntheses: Evolving Standards (RAMESES), Realist Approaches, Realist Evaluations, Realist Reviews, Realist Terms: Glossary, Risk Aversion, Risk Avoidance, Sensitivity in Communication, Staff Training, Staffing Levels, Staffing Levels and Skill Mix, Support Workforce in Acute Care, Training and Competency, Training and Educational Programmes, Training of Acute Hospital Staff, University of Hertfordshire, Unmet Needs, Valuing Care Assistants, Ward Staffing Levels, Workforce Issues, Workforce Planning and Development, Workforce Satisfaction, Workforce Training | Leave a comment

Quick Guide to Effective Communication with Persons Living With Dementia (DementiaUK)

Posted on December 27, 2016 by Dementia and Elderly Care News

Summary A concise guide to better verbal and non-verbal communication skills, designed for all audiences. Full Text Link Reference Tips for better communication with a person living with dementia. London: DementiaUK / Admiral Nursing Direct, October 2015.

Posted in Charitable Bodies, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Management of Condition, Mental Health, Models of Dementia Care, Patient Information, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, UK, Universal Interest | Tagged Admiral Nursing DIRECT, Care and Communication, Caregiver-Patient Communication, Challenges in Communication, Communicating With the Person, Communication, Communication Barriers, Communication Problems, Communication Skills, Dementia UK, DementiaUK, Enhancing Caregiver-Patient Communication, Good Communication, Non-Verbal Communication, Respectful Communication, Sensitivity in Communication | Leave a comment

Layman’s Guide To Understanding – And Helping – People With Dementia (Good Care Group)

Posted on November 29, 2016 by Dementia and Elderly Care News

Summary The Good Care Group have released a “Dementia: through their eyes” guide on person-centred care for people with dementia who prefer to remain living at home. It offers practical advice on communicating, eating well and improving wellbeing. Section headings … Continue reading →

Posted in Assistive Technology, Falls Prevention, For Carers (mostly), Management of Condition, Models of Dementia Care, Nutrition, Patient Information, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Telecare, UK, Universal Interest | Tagged Advice and Information, Aids and Adaptations, Art Therapy, Arts 4 Dementia, Arts and Music in Dementia, Arts Crafts and Creative Activities, Arts4Dementia, Bringing Carers Into the Home, Care and Communication, Caregiver-Patient Communication, Challenges in Communication, Communicating With the Person, Communication Barriers, Communication Skills, Contended Dementia’s SPECAL® Method, Contented Dementia Trust, Continuing Healthcare Funding, Creative Therapy, Dehydration, Dementia and Music, Dementia-Related Information Resources, Dementia: Through Their Eyes Guide (The Good Care Group), Eating Well, Feelings Over Facts, Financing Care At Home, Getting Enough Rest, Good Care Group, Good Communication, GPS Trackers, Home Adaptations, Home Care Options For Dementia, Household Appliances (Adapted), Housing Adaptations, Independence and Wellbeing, Independence at Home, Information and Advice Services, Location and Tracking Devices, Maintaining Independence, Music Therapy, NHS Continuing Healthcare, Person-First Approach, Physical Activity, Re-Cognition Health, Reminiscence, Sleep Hygiene, Sleep Patterns, Sleep Patterns in Dementia, Sleep Problems, Society of Later Life Advisers, Solicitors For the Elderly, SPECAL® Method: Rule 1. Avoid Asking Direct Questions, SPECAL® Method: Rule 2. Listen to the Expert, SPECAL® Method: Rule 3. Do Not Contradict, Staying Active, TeleTracking, Tracking Devices, Validation Therapy, Young Dementia UK | Leave a comment

Accessible Information Standard (NHS England)

Posted on August 3, 2016 by Dementia and Elderly Care News

Summary NHS England’s “Accessible Information Standard” has been designed to ensure people with a disability, sensory impairment or sensory loss receive information in a format they can easily read or understand. Support will also be provided to ensure such patients … Continue reading →

Posted in Acute Hospitals, Charitable Bodies, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, NHS, NHS England, Non-Pharmacological Treatments, Patient Information, Person-Centred Care, Personalisation, Quick Insights, Standards, Telehealth, UK, Universal Interest | Tagged Accessibility, Accessible Communications, Accessible Information About Health and Care Options and Treatment or Support (Involvement Enablers), Accessible Information Standard (NHS England), Accessible Information Standard Implementation Guidance, Accessible Information Standard Specification, Action on Hearing Loss, Advice and Support, Anu Singh: NHS England’s Director of Patient & Public Voice and Insight, Braille, British Sign Language (BSL) Interpreters, Care and Communication, Care and Support Services, CHANGE, Communication and Information, Communication Skills, Communication Support, Confidential Inquiry into Premature Deaths of People with Learning Disabilities (CIPOLD), Data Sharing, Deafblindness, Deafblindness: Dual Sensory Loss, Dual Sensory Loss (Deafblindness), Education and Awareness-Raising, Failure of Communications and Inadequate Processes, Flagging of Needs, Good Communication, Health and Social Care Information Centre (HSCIC), Health Information Technology, Healthcare Providers, Information Sharing, Information Technology, Large Print, Learning Disabilities, Learning Disabilities: Empowering Individuals, Learning Disabilities: NHS England Initiatives, NHS England’s Accessible Information Standard, Participation, Patient Advocates, Patient and Public Participation, Patient and Public Participation and Insight, Patient Participation, Patients First and Foremost, Patients With Disabilities, Providers of NHS-Funded Services, Recognition of Sensory Impairment, Recording of Needs, RNIB, Sarah Marsay: Public Engagement Account Manager at NHS England, SCCI1605: Accessible Information Specification, Sense, Sensory Impairment, Sensory Impairments, Sensory Loss, Service Providers, Sharing Information, Sharing of Needs, Speech-to-Text-Reporter (STTR), Support for People with Complex Needs, Support for Self Management, Support for Self-Care, Tadoma, Text Relay, Voice Output Communication Aid (VOCA), Web Accessibility | Leave a comment

Do Not Resuscitate (DNR) Communication Failures in Hospital End-of-Life Care (BBC News / RCP)

Posted on May 3, 2016 by Dementia and Elderly Care News

Summary The latest Royal College of Physicians (RCP) audit has estimated that one in five families may not be consulted when hospital staff decide not to revive their relatives and issue “Do Not Resuscitate” (DNR) orders. “Guidelines issued by the … Continue reading →

Posted in Acute Hospitals, BBC News, Charitable Bodies, Commissioning, End of Life Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), In the News, Integrated Care, National, NHS, NHS England, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Quick Insights, Royal College of Physicians, Standards, Statistics, UK, Universal Interest | Tagged 24/7 Care, Access to Face-To-Face Specialist Palliative Care, Acute Care, Acute Hospital Care, Acute Hospitals, Advance Care Planning (ACP), Agreed Care Plans, Ambitions for Palliative and End of Life Care: National framework for Local Action 2015-2020 (Ambitions Framework), Ambitions Framework, Auditing, Audits, BBC Health News, Care and Communication, Care and Compassion, Care in General Hospitals, Care of Dying Adults in Last Days of Life, Care Planning, Care Planning and Proxy Decision Making, Care Seven Days a Week, Clinical Audits, Communication, Communication Skills Training For Care in Last Hours or Days of Life, Compassion in Practice, Compassionate Care, Culture of Compassionate Care, Dehydration, Dementia Care in Acute General Hospitals, Difficult Conversations, Dignity and Respect, DNACPR: Do Not Attempt Cardiopulmonary Resuscitation, Do Not Resuscitate (DNR), Do Not Resuscitate (DNR) Communication Failures, Documented Evidence in Last 24 Hours of Life of Holistic Assessment of Patient’s Needs for Individual Plan of Care, Documented Evidence Patient Given Opportunity to Have Concerns Listened To, Documented Evidence That Needs Of Person(S) Important to Patient Were Asked About, Documented Evidence That Patient Would Probably Die (Imminent Death) Had Been Discussed With Nominated Person(S) Important to Patient, Documented Evidence That Patient Would Probably Die in Coming Hours or Days, Dr Adrian Tookman: Clinical Director at Marie Curie, Dr Kevin Stewart: Medical Director of RCP’s Clinical Effectiveness and Evaluation Unit, Education Programmes on End of Life Care, End of Life Care, End of Life Care Audit: Dying in Hospital (RCP 2016), End of Life Care Facilitators, End of Life Care Pathway, End of Life Care Plans, End of Life Care Quality Indicators, End of Life Care Research, End of Life Care Strategy, End-of-Life Care in Acute Hospitals, End-of-Life Care Pathways, End-of-Life Support, General Hospital Care, Geographical Variations, Good Communication, Healthcare Quality Improvement Partnership (HQIP), Holistic Assessments, Hospital End-of-Life Care, Hydration and Nutrition, Improving Care in General Hospital Settings, Lay Member on Trust Board With Responsibility For End of Life Care, Liverpool Care Pathway (LCP), Liverpool Care Pathway for the Dying Patient (LCP), Local Variations, Marie Curie, National Council for Palliative Care (NCPC), NG31: Care of Adults in Last Days of Life, NHS Services Seven Days a Week, Palliative and End of Life Care, Palliative and End-of-Life Care in Hospitals, Palliative Care, Palliative Care in the UK, People Recognised as Likely to Die, Professor Sam Ahmedzai: Chair of RCP End of Life Care Audit Steering Group, Quality Idicators For End of Life Care, Quality of Care, RCP: Royal College of Physicians, Royal College of Physicians (RCP), Royal College of Physicians. End of Life Care Audit – Dying in Hospital (2016), Specialist Palliative Care Services (SPC), Staffing and Training, Symptom Control. Provision of Palliative Care Services 24-7, Tackling Variation, Treatment at End of Life, Trust Seeks Bereaved Relatives’ or Friends’ Views, UK End-of-Life Care, Unwarranted Variations, Variations in Care, Variations in Quality of Care, Withdrawal of Liverpool Care Pathway (LCP) | Leave a comment

SCIE Dementia Gateway: Useful Dementia-Related Information Resources (SCIE)

Posted on November 13, 2014 by Dementia and Elderly Care News

Summary The Social Care Institute for Excellence (SCIE) has produced, and maintains, an uptodate and impressively broad collection of links to dementia-related websites and information resources. A wide range of topics and themes in dementia care are covered, including: Dementia-Friendly … Continue reading →

Posted in Acute Hospitals, Age UK, All-Party Parliamentary Group (APPG) on Dementia, Alzheimer's Society, Alzheimer’s Disease International (ADI), Alzheimer’s Research UK, Antipsychotics, Assistive Technology, Carers UK, Charitable Bodies, Commissioning, Community Care, Dementia Action Alliance, Department of Health, Diagnosis, End of Life Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Housing, Housing LIN, Integrated Care, International, Joseph Rowntree Foundation, King's Fund, Local Interest, Management of Condition, Mental Health, Mental Health Foundation, Models of Dementia Care, National, National Voices, New Cross Dementia Project, NHS, NHS Digital (Previously NHS Choices), NIHR, Non-Pharmacological Treatments, Patient Care Pathway, Patient Information, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, RCN, Royal College of Psychiatrists, SCIE, Standards, Statistics, Telecare, Telehealth, UK, Universal Interest | Tagged Action on Hearing Loss, Active Ageing, Activity in Care Homes, ADI’s World Alzheimer Reports, Admiral Nursing DIRECT, Admiral Nursing Service, Age-Friendly Environments, All-Party Parliamentary Group (APPG), All-Party Parliamentary Group on Dementia, Alzheimer Scotland, Alzheimer’s Disease International (ADI) Campaigns, Alzheimer’s Research UK (ARUK), Alzheimer’s Society Campaigners’ Network, AMCAT: Assessment of Mental Capacity Audit Tool, Arts 4 Dementia, Assessing Mental Capacity, Association for Dementia Studies, Association for Dementia Studies: University of Worcester, AT Dementia, Behavioural and Psychological Symptoms of Dementia (BPSD), Best Interest Decisions, BILT: British Institute of Learning Disabilities, Black and Minority Ethnic (BME), Black Asian and Minority Ethnic (BAME), Black Asian Minority Ethnic (BAME), BME Communities, BME People with Dementia, Bournemouth University Dementia Institute, Bradford Dementia Friendly Community Project, Bradford Dementia Group, Bradford Dementia Group Good Practice Guides, Building Dementia Friendly Communities, Built Environment, Care and Communication, Caregiver-Patient Communication, Caregiving (Carers), Carer Awareness, Carer Inclusion, Carer Involvement in Healthcare, Carer Support, Carer's Needs, Carer’s Perspective, Carers Direct, Carers for People with Dementia, Carers Trust, Caring Decisions, Caroline Walker Trust, Challenges of Living with Dementia, Clinical Research Network (NIHR), Clive Project, Communication, Communication Problems, Communication Skills, Communication-Friendly Communities, Concurrent Dementia and Sight Loss, Council of Occupational Therapists, Deaf Action, Deaf Action in Scotland, Deafness Cognition and Language Research Centre (UCL), Decision Making, DEEP: Dementia Engagement and Empowerment Project, Delegated Decision Making, Dementia Action Alliance (DAA), Dementia Adventure, Dementia Advocacy and Support Network International (DASNI), Dementia and Sensory Loss, Dementia and Sight Loss, Dementia and Sight Loss Interest Group, Dementia and the Health and Social Care System: Key Reports., Dementia Café, Dementia Centre, Dementia Centre: University of Stirling, Dementia Challenge, Dementia Challengers, Dementia Diagnosis, Dementia Diagnosis and Care in England, Dementia Engagement and Empowerment Project (DEEP), Dementia Friendly Action Plans, Dementia Friendly Extra Care Housing, Dementia Friends, Dementia Friends Campaign, Dementia Gateway, Dementia Information and Resource Centre, Dementia Information Prescription, Dementia Institute: Bournemouth University, Dementia Knowledge Centre, Dementia Partnerships, Dementia Prevalence Calculator, Dementia Research, Dementia Research Centre: National Hospital for Neurology and Neurosurgery, Dementia Service Development Centre: University of Stirling, Dementia Services Development Centre, Dementia Services Development Centre (DSDC), Dementia Services Development Centre (University of Stirling), Dementia UK, Dementia Web, Dementia Without Walls, Dementia Without Walls (York), Dementia Without Walls Project, Dementia-Friendly Cities, Dementia-Friendly Communities, Dementia-Friendly Environments, Dementia-Friendly Yorkshire, Dementia-Related Information Resources, Dementia-Related Internet Sites, Dementia-Related Websites, Dementias and Neurodegenerative Diseases Research Network (DeNDRoN), Department of Health Dementia Challenge, Department of Health National Dementia Strategy Implementation Group, Design and Built Environment, Design Resource Centre, Diagnosis and Assessment, Diagnosis and Support, Diagnosis Rates, Difficult Conversations, Difficult Situations, Disability Living Foundation, Diversity, Diversity and Dementia, DLF: Disability Living Foundation, DSDC Virtual Care Home, DSDC Virtual Hospital, Dying Matters Coalition, Early Diagnosis, Eating Well, EHE: Enhancing the Healing Environment, Elderly Malnutrition, Enhancing the Healing Environment (EHE), Equality and Diversity, Ethnic Minorities Dementia Advocacy Project (EMDAP), Exercise, Extra Care Housing, Extra Care Housing and Dementia, Extra Care Housing and Dementia Commissioning Checklist, Facing Dementia, Food for Thought, Foundation for Assistive Technology, Foundation for Assistive Technology (FAST), Foundations, Frontotemporal Dementia Support Group, Good Communication, Guideposts Trust, Healthtalkonline, Hearing and Sight Loss, Helen Hamlyn Centre, Horsesmouth, Housing and Dementia, Housing Learning & Improvement Network (Housing LIN), Housing Learning and Improvement Network (LIN), I CAN! I WILL! Library, iD: Innovations in Dementia, Innovations in Dementia, Journal of Dementia Care, King’s Fund Enhancing the Healing Environment Programme, Knowing the Person, Knowing the Person With Dementia, Learning Disabilities, LGA: Local Government Association, Life Story Network, Life Story Network (LSN), Living Well Through Activity in Care Homes (Toolkit), Living Well with Dementia, Living with Dementia, Local Government Association: LGA, Maintaining Identity After a Dementia Diagnosis, Making Involvement Count, Malnutrition, Malnutrition and Dementia Patients, Malnutrition Task Force, Malnutrition Task Force (MTF), Mealtime Difficulties, Meaningful Occupation, Memory and Alzheimer’s Cafes UK Directory, Memory Services, Mental Capacity Act (MCA), Mental Capacity Implementation Programme, Mental Health Foundation (MHF), National Council for Palliative Care (NCPC), National Dementia Declaration, National Dementia Strategy, National Housing Federation, NHS England (Formerly the NHS Commissioning Board), NHS Health Scotland, NHS National End Of Life Care Programme, NHS South West, NICE Pathways, NICE Support for Commissioning Dementia Care (CMG48), Non-Cognitive Behavioural and Psychological Symptoms of Dementia, Non-Verbal Communication, Northern Health and Social Care Trust in Northern Ireland, Occupation (Sense of Purpose), Our Health: Dementia Care, Peter and Rosemary Griffin, Physical Activity, Pick’s Disease Support Group, Post‐Diagnosis Support, Prime Minister’s Dementia Challenge, Proxy Decision Making, Quality Standard for Dementia, Race Equality Foundation, Remember the Person, Respectful Communication, Road Less Rocky, Royal College of Art, Royal College of Nursing (RCN), Royal College of Nursing (RCN) Dementia Resource, Royal College of Nursing: Dementia, SCIE Dementia Gateway, SCIE Mental Capacity Act Resource, Scottish Dementia Working Group, Scottish Dementia Working Group (SDWG), Sensory Impairment, Sensory Loss, Sight Loss, Skills for Care (SfC), Social Care Institute for Excellence (SCIE), South West Dementia Partnership, South West Dementia Partnership Learning and Education Resources, South West Dementia Partnership Learning Library, Stirling Dementia Services Development Centre (DSDC), Stirling University: Dementia Services Development Centre, Support for Commissioning Dementia Care (NICE: CMG48), Talking Point, Telecare Learning and Improvement Network, Telecare LIN, This is Me, This is Me: Person-Centred Care, Timely Diagnosis, Trent Dementia Services Development Centre, UK Homecare Association (UKHCA), UKHCA: UK Homecare Association, United Kingdom Homecare Association (UKHCA), Uniting Carers, University of Bradford, University of Bradford Dementia Group, University of Stirling's Dementia Services Development Centre, University of Worcester: Association for Dementia Studies, Unlocking Diagnosis, Unusual Behaviour, Useful Dementia-Related Information Resourses (SCIE), Vision2020, Wolverhampton Medical Institute (WMI), Worcester Association for Dementia Studies, World Alzheimer Report (2012), World Alzheimer Report 2009, World Alzheimer Report 2010, World Alzheimer Report 2011, World Alzheimer Report 2013, York Dementia Without Walls, Young People With Dementia, Young-Onset Dementia, YoungDementia UK | Leave a comment

RCP’s Future Hospital Model: An Update (RCP)

Posted on September 28, 2014 by Dementia and Elderly Care News

Summary The Royal College of Physicians (RCP) earlier this month released a further document explaining their model for the future hospital. Roughly a year since publication of the original plan, and in readiness for the 2015 general election, the RCP … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Quick Insights, Royal College of Physicians, Standards, UK, Universal Interest | Tagged 10-Year Vision, 2015 Challenge: NHS Confederation, ACH: Acute Care Hub, Acute Care Coordinator, Acute Care Hub, Acute Care Hub (ACH), Acute Hospital Care, Admissions, Ageing Population, Alternatives to Hospital Admission, Balance Between Care by Specialists and Generalists, Barriers to Engagement, Barriers to Integration, Barriers to Joined-Up Care, Bed/Ward Moves, Beyond Institutional Boundaries, Care and Compassion, Care by Specialists and Generalists, Care focused on Prevention and Recovery, Care for Vulnerable Older People, Care of Frail Older People With Complex Needs, Care Seven Days a Week, Clinical Co-Ordination Centre, Clinical Coordination Centre, Clinical Coordination Centre (CCC), Clinical Leadership, Clinical Leadership for Cross Boundary Service Redesign, Clinical Quality Improvement, Clinician Citizenship, Collaboration, Collaborative Working, Communication, Community Care, Community-Based Rehabilitation Services, Compassionate Care, Complex Chronic Conditions, Complex Discharge Ward, Complex Needs, Comprehensive Geriatric Assessment (CGA), Consultant Input, Consultant Physicians, Continuity of Care, Coordinated Specialist Care, Culture of Compassionate Care, Delivering the Future Hospital, Discharge, Discharge Coordination, Discharge Planning, Discharge Support, Early Senior Review Across Medical Specialties, Early Supported Discharge (ESD), Early Supported Discharge Teams, Elderly Care Assessment Unit (ECAU), Electronic Patient Record (EPR), Electronic Patient Records: NHS, End to Silo Working, Enhanced Care, Enhanced Recovery Programmes, Evidence-Based Legislation, Expert Care and Assessment, Extended Roles for Physicians in the Community, Extension of Hospital Services Into the Community, Five Point Plan for Hospitals (RCP), Frailty Units, Future Hospital Commission, Future Hospital Explained, Future Hospital Principles, General Hospital Care, General Hospitals, Generalist Inpatient Pathways, Generalist Ward-Based Teams, Generalists, Geriatric Evaluation and Management Unit (GEMU), Good Communication, Handover, Health and Social Care Integration, High Dependency Unit (HDU), Holistic Care, Hospital Discharge, Hospital Discharge and Transfers, Hospital Reconfiguration, Hospital: More Than a Building (RCP), Hospital–Community Interface, Hospital’s Public Health Role, Improving Public Health, Information Sharing, Information to Revolutionise Care, Integrated Acute and Specialist Care Beyond the Hospital, Integrated Discharge Process, Integrating Health and Social Care, Intermediate Care, Joined-Up Care, Large Scale Tendering of Health Services (in England), Liaison Psychiatry Services, Long-Term Care (LTC), Long-Term Conditions (LTCs), MDTs: Multidisciplinary Teams, Medical Division, Medical Division Remit, Medical Leadership Competency Framework (MLCF), Medical Professionalism, Models of Integration, Multi-Disciplinary Team (MDT), Multidisciplinary CGA Approach, Multiple Health Issues, Multiple Needs, Multiple-Morbidities, Named Consultants, New Model of Care: Future Hospital Commission, New Model of Clinical Care (RCP), New Structures in the Future Hospital, NHS Confederation’s 2015 Challenge, NHS Service Reconfiguration, No Harm Culture, Ongoing Care, Optimal Assessment in Hospital, Out of Hours Services, Outliers, Outreach Services, Overcoming Barriers, Patient Discharge, Patient Experience, Patient-Centred Care, Patient-Centred Culture, Patient-Centred Vision, Payments to Drive Collaboration, Post-Discharge Activities, Post-Discharge Support, Preventative Care, Preventive Care, Primary / Secondary Care Interface, Principles of Patient Care (RCP), Principles of Service Redesign, Professor Sir Michael Rawlins: Chairman of Future Hospital Commission, Public Health, Public Health Agenda, Public Health Interventions, Rapid Access (‘Hot’) Clinics, RCP Acute Medicine Task Force, RCP’s Patient and Carer Network, Recovery, Rehabilitation Services, Royal College of Physicians (RCP), Royal College of Physicians of London, Safe and Compassionate Care, Seamless Care Between Settings, Self-Management, Self-Management in Chronic Illness, Self-Management Support, Service Redesign, Service Reviews, Seven-Day Services in Hospital, Seven-Day Services in the Community, Shared Decision-Making, Shared Responsibility, Single Medical Division, Specialist Inpatient Pathways, Stable Medical Teams, Support to Care Home Residents, Supporting Patients to Leave Hospital, Tackling Barriers to Innovation, Team Working, Teams, Urgent Care Centre (UCC), Vision of Patient Care: Future Hospital Commission, Vulnerable Older People | Leave a comment

Testing the RCP Future Hospitals Model: the Future Hospital Programme (BBC News / BMJ)

Posted on September 25, 2014 by Dementia and Elderly Care News

Summary Four NHS trusts in England and Wales are to implement and evaluate the Royal College of Physicians (RCP)’s vision of the future hospital. Under the Future Hospitals Programme, hospital doctors work together with colleagues in primary care, to provide … Continue reading →

Posted in Acute Hospitals, BBC News, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, Models of Dementia Care, National, NHS, Patient Care Pathway, Person-Centred Care, Quick Insights, Royal College of Physicians, Standards, UK, Universal Interest | Tagged A&E Workforce, ACH: Acute Care Hub, Acute Care Coordinator, Acute Care Hub, Acute Care Hub (ACH), Acute Care Toolkits (RCP), Acute Hospital Care, Acute Medical Unit (Norwich), Ageing Population, Alternatives to Hospital Admission, Ambulatory Emergency Care, Assistive Technology, Balance Between Care by Specialists and Generalists, BBC Health News, BBC Wales, Bed/Ward Moves, Betsi Cadwaladr University Health Board, Beyond Institutional Boundaries, BMJ, British Medical Journal (BMJ), Care and Compassion, Care by Specialists and Generalists, Care Closer to Home, Care focused on Prevention and Recovery, Care for Vulnerable Older People, Care of Frail Older People With Complex Needs, Care Seven Days a Week, Chief of Medicine, Clinical Co-Ordination Centre, Clinical Coordination Centre, Clinical Coordination Centre (CCC), Collaboration, Collaborative Working, Communication, Community Care, Community Teams, Community-Based Rehabilitation Services, Compassionate Care, Complex Chronic Conditions, Complex Discharge Ward, Complex Needs, Comprehensive Geriatric Assessment (CGA), Consultant Input, Consultant Physicians, Continuity of Care, Coordinated Specialist Care, Culture of Compassionate Care, Digital Technology, Discharge, Discharge Coordination, Discharge Planning, Discharge Support, Early Senior Review Across Medical Specialties, Early Supported Discharge (ESD), Early Supported Discharge Teams, Elderly Care Assessment Unit (ECAU), Electronic Patient Record (EPR), Eleven Principles of Patient Care (RCP), Enabling Technology, Extended Roles for Physicians in the Community, Extension of Hospital Services Into the Community, Future Hospital, Future Hospital Commission, Future Hospital Commission (FHC), Future Hospital Commission Principles, Future Hospital Commission Recommendations, Future Hospital Explained, Future Hospital Journal (RCP), Future Hospital Principles, Future Hospital Programme, Future Hospital Programme Partners, Future Hospital Vision: 50 Recommendations, Future Workforce, General Hospital Care, General Hospitals, Generalist Inpatient Pathways, Generalist Ward-Based Teams, Generalists, Geriatric Evaluation and Management Unit (GEMU), Good Communication, Handover, Health and Social Care Integration, Health Promotion, Holistic Care, Hospital Discharge, Hospital Discharge and Transfers, Hospital Reconfiguration, Hospital–Community Interface, Hospital’s Public Health Role, Information Sharing, Information Technology, Integrated Acute and Specialist Care Beyond the Hospital, Integrated Community Teams, Integrated Discharge Process, Integrating Health and Social Care, Intermediate Care, Internet Video Links to Consultants, Liaison Psychiatry Services, Long-Term Care (LTC), Long-Term Conditions (LTCs), MDTs: Multidisciplinary Teams, Medical Division, Medical Education, Medical Education and Training, Mid Yorkshire Hospitals NHS Trust, Multi-Disciplinary Team (MDT), Multidisciplinary CGA Approach, Multiple Health Issues, Multiple Needs, Multiple-Morbidities, Named Consultants, National Advisory Group on the Safety of Patients in England, National Early Warning Score, New Model of Care: Future Hospital Commission, New Model of Clinical Care (RCP), New Structures in the Future Hospital, NEWS: National Early Warning Score (RCP), NHS Healthcare Academy, NHS Service Reconfiguration, NHS Workforce, No Harm Culture, North Wales, Ongoing Care, Online Consultations, Online Consultations With Hospital Doctors, Opportunities to Treat Patients Without Hospital Admission, Optimal Assessment in Hospital, Out of Hours Services, Outreach Services, Patient Discharge, Patient Experience, Post-Discharge Activities, Post-Discharge Support, Postgraduate Medical Education, Preventative Care, Preventive Care, Primary / Secondary Care Interface, Principles of Patient Care (RCP), Professor Sir Michael Rawlins: Chairman of Future Hospital Commission, Rapid Access (‘Hot’) Clinics, RCP Acute Medicine Task Force, RCP's Future Hospitals Model, RCP: Royal College of Physicians, RCP’s Patient and Carer Network, Readiness Assessment and Developing Project Aims, Reducing Transfers of Patients Between Teams, Royal Blackburn Hospital, Royal College of Physicians (RCP), Rural North Wales, Safe and Compassionate Care, Safer Patients Initiative, Seamless Care Between Settings, Self-Care, Seven-Day Services in Hospital, Seven-Day Services in the Community, Shared Decision-Making, Shared Responsibility, Single Medical Division, Support to Care Home Residents, Supporting Patients to Leave Hospital, Team Working, Teams, Telemedicine, Treating Patients Without Hospital Admission, Urgent Care Centre (UCC), US Health Care System, US Health Resources and Service Administration (HRSA), Video Links, Vision of Patient Care: Future Hospital Commission, Vulnerable Older People, Workforce and Skill Mix, Workforce Issues, Workforce Planning, Workforce Retention Recruitment and Resilience, Workforce Training, Worthing Hospital | Leave a comment

Empathic Curiosity (Nursing Times / Journal of Psychiatric and Mental Health Nursing)

Posted on June 12, 2014 by Dementia and Elderly Care News

Summary Empathic curiosity is an approach to establishing modes of communication when caring for people with dementia. The approach is based on an attempted appreciation their experiences and feelings. “Adopting an empathic and curious stance may help to establish the … Continue reading →

Posted in Acute Hospitals, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Management of Condition, Mental Health, Models of Dementia Care, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, RCN, UK, Universal Interest | Tagged Allowing Patient Time and Space, Care and Communication, Common Ground For Meaningful Communication, Communication, Communication Problems, Communication Skills, Compassion, Compassion and Care, Compassionate Care, Culture of Compassionate Care, Curiosity (Openness), Dementia and Discomfort, Dementia Communication, Emotional Cues, Empathic Curiosity, Empathy, Exploring Use of Metaphors, Good Communication, Intuition, Journal of Psychiatric and Mental Health Nursing, Non-Verbal Communication, Nursing Times, Openness, Present Tense, School of Nursing Midwifery and Social Work: University of Manchester, Short Open Questions, Six Degrees Social Enterprise (Salford UK), Supportive Environments, University of Manchester | Leave a comment

Tag Archives: Good Communication

Approaches to Supporting Dementia-Friendly Healthcare in Hospital Settings (BMJ Open)

Do Not Resuscitate (DNR) Communication Failures in Hospital End-of-Life Care (BBC News / RCP)

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