Tag Archives: Holistic Quality Improvement

Towards Safer Culture and Safer Systems: Launch of the NHS Patient Safety Strategy (NHS England / NHS Improvement)

Posted on July 6, 2019 by Dementia and Elderly Care News

Summary The NHS Patient Safety Strategy explains how the NHS aims to improve patient safety continuously, across the board. The main section headings in this strategy document comprise: Summary Insight Involvement. Improvement. Introduction Our vision for patient safety. Foundations for … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, National, NHS, NHS England, NHS Improvement, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest | Tagged Academy of Medical Royal Colleges: Patient Safety Syllabus, Acute Data Alignment Programme (ADAPt), Adoption and Spread: Priorities, Ageing Population, Aidan Fowler: National Director of Patient Safety (NHS England), Antimicrobial Resistance (AMR), Antimicrobial Resistance and Healthcare Associated Infections (ARHAI), Antimicrobial Resistance: Patient Safety, Artificial Intelligence and Machine Learning From NHS Records, Ask Listen Do, Care and Treatment Reviews (CTRs), Care Education and Treatment Reviews (CETRs), Caring to Change (King’s Fund), Central Alerting System (CAS), Civility Plus Kindness and Respect, Clinical Negligence and Litigation, Clinical Negligence Scheme for Trusts (CNST), Clinical Quality Improvement, Community Empowerment, Community Engagement, Community Involvement, Compassionate Leadership, Compassionate Leadership: Cultural Elements, Continuous Improvement, Continuous Learning and Improvement, Continuous Learning Culture, Cyber Security Programme, Defensive Culture, Defensive Culture: Deny Delay Defend and Deceive, Defensive Leadership, Digital Minor Illness Referral Service, Digital Systems Supporting Patient Safety Learning, Diversity, Diversity and Inclusion, Donna Forsyth: Head of Patient Safety Investigation, Dr Frances Healey: Deputy Director of Patient Safety (Insight), Dr Helen Smith: National Clinical Director of Mental Health Safety Improvement Programme (MHSIP), Dr Sonya Wallbank: National Clinical Advisor to Culture Leadership and Engagement Project, Dr Suzette Woodward: Former Director of the Sign Up to Safety Campaign, Each Baby Counts, Early Notification of Incidents, Education and Training, Empowerment, Engagement, Evidence-Based Quality Improvement, Extensivists, Faculty of Learning, Falls Collaborative Programme, General Practice Development Programme, Getting It Right First Time (GIRFT), Good Governance, GP IT Futures Digital Care Services Framework, Health and Social Care Reform, Healthcare Associated Infections: Patient Safety, Healthcare Quality Improvement, Healthcare Safety Investigation Branch (HSIB), Holistic Quality Improvement, Honesty and Transparency, Hugh McCaughey: National Director of Improvement, Implementation Space: Work As Imagined Versus Work As Done, Improving Safety Measurement Across Whole System, Inclusion and Diversity, Inclusive and Compassionate Leadership, Independent Sector, Information Exchange, Information Sharing, Innovation and Improvement, Insight: Using Intelligence From Multiple Sources of Patient Safety Information, Involvement in the Independent Sector, Involvement: Involvement of Patients Staff and Partners to Improve Patient Safety, Joan Russell: Head of Patient Safety Policy and Partnerships, Just Culture Guide, Kaizen, Kate Cheema: Head of Patient Safety Measurement Unit, Lauren Mosley: Head of Patient Safety Implementation, Leadership and Teamwork, Learning Culture, Learning Disabilities Mortality Review Programme (LeDeR), Learning Disabilities: Patient Safety, Learning From Clinical Negligence Claims, Learning from Deaths, LeDeR: Learning Disabilities Mortality Review, Lucie Musset: National Reporting and Learning System (NRLS), Machine Learning, Management Standards: Managerial Support, Managerial Disrespect, Managerial Incivility, Managerial Unkindness, Maternity and Neonatal Safety Improvement Programme, Maternity and Neonatal Safety Improvement Programme (MNSIP: Formerly the Maternity and Neonatal Health Safety Collaborative, Medical Examiner System, Medicines Safety Improvement Programme (MSIP), Mental Health Safety Improvement Programme, MHSIP: Mental Health Safety Improvement Programme, MNSIP Drivers, Mothers and Babies: Reducing Risk Through Audits and Confidential Enquiries (MBRRACE), National Clinical Improvement Programme (NCIP), National Medical Examiner System, National Paediatric Early Warning System (PEWS), National Patient Safety Alerting Committee (NaPSAC), National Patient Safety Alerts, National Patient Safety Alerts Committee, National Patient Safety Improvement Programme, National Reporting and Learning System (NRLS), Negligence and Litigation, New Ways of Working, NHS Culture, NHS Culture Change, NHS Digital’s Cyber Security Programme, NHS Improvement Patient Safety Alerts, NHS Patient Safety Strategy, NHS Patient Safety Strategy Consultation, NHS Patient Safety Strategy: Equality Impact Assessment, NHS Resolution, Online Repositories of Quality Improvement (QI), Openness and Honesty When Things Go Wrong, Overbearing NHS Managerial Style, Paediatric Early Warning System (PEWS), Participatory and Citizen Involvement, Patient and Public Involvement, Patient Empowerment, Patient Engagement, Patient Experience, Patient Involvement in Quality Improvement, Patient Safety, Patient Safety and Learning Disabilities, Patient Safety Culture, Patient Safety Education and Training: Patients Carers Families and Lay People, Patient Safety in Primary Care, Patient Safety Incident Reporting, Patient Safety Incident Response Framework, Patient Safety Incident Response Framework (PSIRF), Patient Safety Incidents, Patient Safety Incidents in England, Patient Safety Learning (Digital Systems), Patient Safety Measurement Unit, Patient Safety Partners (PSPs), Patient Safety Specialist Networks, Patient Safety Specialist Role, Patient Safety Specialists, Patient Safety Syllabus, Patient Safety Systems, Patient Safety Translational Research Centres (PSTRCs), Patients as Partners in Safety, Patients Carers Families and Lay People: Patient Safety Education and Training, Pharmacist-Led Information Technology Intervention (PINCER), Pride and Positivity in Workplace (Compelling Vision), Private Healthcare Information Network (Phin), Professor Wendy Reid: Executive Director of Education and Quality at Health Education England (HEE), Professor Wendy Reid: National Medical Director at Health Education England (HEE), PSIRF: Patient Safety Incident Response Framework, Psychological Safety for Staff: Supportive Compassionate and Inclusive Environments, QI Adoption and Spread Approach, Quality and Sustainability, Quality Improvement, Quality Improvement Approaches, Quality Monitoring, Roles of Patient Safety Partners (PSPs), Rudeness (Managerial), Safety I and Safety II, Safety II, Safety II Principles, Safety Improvements for Elderly Patients, Saving Babies Lives Care Bundle (SBLCB), Scan4Safety, Serious Incident Framework, Service Improvement in Healthcare, Service Redesign, Service Transformation, Service User Experience, Service User Involvement, Sign Up to Safety Pledge: Honesty, STOMP and STAMP, Stop the Pressure Programme (STPP), Stopping Over Medication of People with Learning Disabilities (STOMP), Strategic Executive Information System (StEIS), Supporting Treatment and Appropriate Medication in Paediatrics (STAMP), Surgical Specialties Litigation Data Pack, Transparent Learning Culture, Trust Blame and the Culture of Defensiveness, User Experience, User Involvement, Wayne Robson: Head of Patient Safety Cross-System Development, Work As Imagined Versus Work As Done, World As Imagined Versus World As Done | Leave a comment

Systems Thinking For NHS Quality Improvement (NHS Improvement)

Posted on October 18, 2017 by Dementia and Elderly Care News

Summary The following report explores how an engineering (sic “systems”) approach to service re-design could contribute to quality improvement in health and social care. Full Text Link Reference Engineering better care: a systems approach to health and care design and … Continue reading →

End of Life Care for People Living With Dementia in Walsall Care Homes (Housing LIN)

Posted on July 17, 2016 by Dementia and Elderly Care News

Summary The following Housing LIN case study covers end of life care services in Walsall, provided by a collaboration between Pathways 4 Life (itself a partnership between the Accord Group and Age UK Walsall) and St Giles Walsall Hospice. The … Continue reading →

Posted in Age UK, Charitable Bodies, Community Care, End of Life Care, Enhancing the Healing Environment, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Housing, Housing LIN, Integrated Care, Local Interest, Management of Condition, Mental Health, Models of Dementia Care, National, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest | Tagged 6-Item Cognitive Impairment Test (6CIT), 6CIT, Accord Group, Accord Housing, Accord Housing Group, Activity in Care Homes, Advance Care Planning, Advance Care Planning (ACP), Age UK Walsall, Black Country (West Midlands), Care Fit For VIPS, Care Homes, Care Homes Wellbeing, Care Homes: Last Year of Life, Collaboration for Coordinated Care, Collaboration: Working Across Boundaries, Collaborative Working, Collaborative Working in Local Communities, Community-Based Dementia Support Workers, Cracks in the Pathway (CQC), Dementia Care in Care Homes, Dementia Support Workers, Dementia Support Workers (DSWs), Dementia-Friendly Care Homes, Designing the Dementia Journey – a Holistic Approach to the Environment for People with Dementia, Dying Matters, Dying Matters Awareness Week, Dying Matters Awareness Week (2016), End of Life Care in Care Homes, End of Life Care Plans, Gardens in Care Homes, Good Practice in Care Homes, Holistic Approaches, Holistic Care, Holistic Needs Assessment, Holistic Quality Improvement, Housing Learning and Improvement Network, Housing Learning and Improvement Network (LIN), Housing LIN, Life Story Work, Life Story Work in Dementia Care, Malnutrition Universal Screening Tool (MUST), Meaningful Activity and Occupation, Meaningful Occupation, MUST Nutrition Screening, Namaste Care Intervention to Improve Quality of Dying for People with Advanced Dementia in Care Homes, Namaste Care Programme, Namaste: Honouring the Spirit, NHS Walsall CCG, NHS Walsall Clinical Commissioning Group, On the Brink: The Future of End of Life Care (Macmillan Cancer Support 2016), Pain Assessment in Advanced Dementia (PAINAD), Pain Scales, PAINAD (Pain Assessment in Advanced Dementia) Tool, Partnership and Collaboration, Pathways 4 Life, Pathways For Life: Joint Partnership Scheme Between Age UK Walsall and Accord Housing Association Ltd, Preferred Place of Death, Quality Statement 1: Participation in Meaningful Activity, Six-Item Cognitive Impairment Test (6CIT), St Giles Walsall Hospice, St. Giles Hospice, This is Me, This is Me: Person-Centred Care, VIPS Framework of Dementia Care, Walsall, Wellbeing Action Plans, West Midlands | Leave a comment

Exploring Applications of the Appreciative Inquiry Methodology (JCN / Open Nursing Journal / BMC Nursing / Dementia)

Posted on July 26, 2015 by Dementia and Elderly Care News

Summary Appreciative Inquiry (AI) is a qualitative research methodology which has roots in action research, organisational learning and organisational culture change. Articles have been published recently which incorporate appreciative inquiry in their approach to various healthcare topics of interest. Exploring … Continue reading →

Posted in Acute Hospitals, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), International, Management of Condition, Models of Dementia Care, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest | Tagged Ablett Unit: Glan Clywd Hospital, Acute Care, Acute Hospital Care, Appreciative Action and Reflection, Appreciative Inquiry (AI), Betsi Cadwaladr University Health Board, BMC Nursing, Bournemouth, Bournemouth University, Care and Compassion, Care to Talk (Appreciative Inquiry Model), Care Triad: Patient-Staff-Family/Carer, Carer Experience, Compassion, Compassionate Care, Dementia Care in Acute Settings, Dementia Care in Hospitals, Dementia Care Thematic Analysis, Dementia Experiences, Dementia in the Acute Hospital, Department of Nursing: University of Malta, Department of Pathology: University of Malta, Dignity, Dignity and Respect, Dignity and Wellbeing, Dignity in Dementia, Dorset, Employee Experience, End-User Experience, Experiences, Faculty of Health Sciences: University of Malta, Faculty of Medicine and Surgery: University of Malta, Faculty of Social Sciences: University of Stirling, Glan Clywd Hospital: Betsi Cadwaladr University Health Board, Hermeneutic Approaches, Hermeneutics, Holistic Quality Improvement, Hong Kong, Hong Kong Polytechnic University, Improving Patient Experience, Journal of Clinical Nursing, Learning to Speak Up, Malta, Meaningful Activity, Meaningful Activity and Occupation, Meaningful Relationships, Nursing Homes, Older Persons Mental Health Services: Betsi Cadwaladr University Health Board, Open Nursing Journal, Participatory and Appreciative Action, Participatory Appreciative Action Reflection (PAAR), Patient Advocacy, Patient Advocates, Patient Experience, Patient-Staff-Family Carer Triad, Positive Care Experiences, Qualitative Research, Quality Improvement, Quality Improvement Approaches, Reflective Practice, Salford Institute for Dementia (University of Salford), School of Health and Medical Sciences: Örebro University Örebro University (Sweden), School of Health and Social Care: Bournemouth University, School of Nursing: Hong Kong Polytechnic University, Service User Experience, Taith Ltd, Triadic Relationship of Care, University of Malta, University of Salford | Leave a comment

Improving Urgent and Emergency Care For Older People (NHS Confederation / NHS England)

Posted on June 4, 2015 by Dementia and Elderly Care News

Summary The NHS Confederation has produced a colourful and engaging animation explaining the challenges of quality improvement in urgent and emergency care provision for older people. Full Text Link Reference Animation illustrates urgent need to revamp care for frail older … Continue reading →

Engagement Cycle: Updated and Under New Ownership (InHealth Associates / Centre for Patient Leadership)

Posted on August 16, 2014 by Dementia and Elderly Care News

Summary The engagement cycle is a commissioning tool aimed at promoting better engagement with patients and the public. The online “Engagement Cycle” resource helps commissioners to engage patients, carers and the public in decisions about local health services. It has … Continue reading →

Posted in Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Local Interest, National, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged Care in Local Communities, CCGs, Centre for Patient Leadership, Citizen Participation, Clinical Commissioning Groups (CCGs), Co-Production, Collaborative Working in Local Communities, Commissioning Local Services, Community Empowerment, Community Engagement, Community Involvement, Empowerment, Engagement, Engagement Cycle: an Online Resource for Commissioners, Health and Social Care Reform, Holistic Quality Improvement, InHealth Associates, Local Empowerment, Monitoring, Monitoring and Oversight, NHS Institute for Innovation and Improvement, Outcomes and Monitoring, Participatory and Citizen Involvement, Patient and Public Involvement, Patient Empowerment, Patient Engagement, Patient Experience, Patient Experience Research, Patient Rated Experience Measures (PREMs), Patient Rated Outcome Measures (PROMs), Patient Reported Outcomes Measures (PROMS), Patient-reported Experience Measures (PREMs), PROMS and PREMS, Public Engagement Exercises, Quality and Sustainability, Quality Improvement, Quality Improvement Approaches, Quality Monitoring, Redesigning Local Healthcare Systems, Redesigning Services, Seldom Heard Groups, Service Redesign, Service Transformation, Service User Experience, Service User Involvement, SLAs: Service Level Agreements, Sustainability, Sustainability Model, Transformational Commissioning, Transformational Leadership, Transforming Patient Experience, Transforming Services, User Experience, User Involvement | Leave a comment

Patient Empowerment (All Party Parliamentary Group)

Posted on May 19, 2014 by Dementia and Elderly Care News

Summary A recent All Party Parliamentary Group(s) report explains the benefits from the global patient empowerment movement. The aim is to promote a more active role for individuals in their own healthcare. Full Text Link Reference Patient empowerment: for better … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, International, Management of Condition, National, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, Systematic Reviews, UK, Universal Interest, World Health Organization (WHO) | Tagged Active Engagement, All Party Health Group, All Party Parliamentary Group(s), APPG on Global Health, APPG on Global Tuberculosis, APPG on HIV/AIDS, APPG on Patient and Public Involvement in Health and Social Care, APPG on Population Development and Reproductive Health, Australia, Australian Commission on Safety and Quality of Healthcare, Avoidable Rehospitalisations, Bangladesh, Barriers to Engagement, Barriers to Involvement, Berkshire Healthcare NHS Foundation Trust, BEUC: The European Consumer Organization, Care Companion Programme (Narayana Hrudayalaya Hospital in India), Care Companion Project, Care Companion Project: India, Carer Satisfaction, Choice, Chronic and Severe Illness, Chronic Care, Co-Production, Cumbria Partnership NHS Foundation Trust, Danish Society for Patient Safety, Denmark, Department for International Development, DFID: Department for International Development, Economic Sustainability, Economics of Co-Production, Empowerment, Engagement, EPP: Expert Patients Programme, European Health Futures Forum, European Society for Quality in Healthcare, Evidence for Action, Expert Patient Programme, Fondazione Piero e Lucille Corti Onlus, General Practice and Primary Care: University of Glasgow, Glasgow, Global Context, Global Leadership, Global Outlook, Global Perspectives on Healthcare, Health Decision Sciences Centre at Massachusetts General Hospital, Health Literacy, Healthy Behaviours, HMP Grendon, Holistic Approaches, Holistic Quality Improvement, Improving Patient Safety, India, Informed Medical Decisions Foundation, Institute of Health and Wellbeing: University of Glasgow, International Alliance of Patients’ Organizations, INVOLVE: Public Involvement in Research, JAMA Internal Medicine, John D Stoeckle Centre for Primary Care Innovation: Massachusetts General Hospital, Just Ask, Just Ask Campaign: Denmark, Knowledge and Evaluation Research Unit: Mayo Clinic, Kwame Nkrumah University of Science and Technology, Liam Donaldson: WHO Envoy for Patient Safety, Littlefox Communications, Local Empowerment, Luke O’Shea: Head of Patient Participation at NHS England, Maikhanda Trust, Malawi, Mandate to NHS England, Marie Stopes International, Massachusetts General Hospital, Mayo Clinic, Mayo Clinic Center for the Science of Healthcare Delivery, MI: Motivational Interviewing, Narayana Health, National Coproduction Advisory Group, National Voices, Nepal, NHS Constitution, NHS Continuing Healthcare, NHS Expert Patient Programme (EPP), NHS Fife: One Size Fits One, NHS Mandate, Nigeria, Non-Involvement, Participatory Women’s Groups (Bangladesh India Malawi and Nepal), Partnering with Patients Families and Communities for Health, Partnerships With Patients and Consumers, Patient Choice, Patient Empowerment, Patient Empowerment Movement, Patient Engagement, Patient Engagement Strategies, Patient First Ambassadors (Australia), Patient Focus, Patient Handbook: A Patient’s Guide to a Safer Hospital Stay, Patient Held Records (Denmark and Malawi), Patient Involvement, Patient Involvement in Research, Patient Safety, Patient Satisfaction, Patients for Patient Safety Canada, Patients' Co-Ownership of Medical Records, PDA: Patient Decision Aid, Personal Health Budgets (PHBs), Preventable Hospital Admissions, Public Involvement in Research (INVOLVE), Quality and Sustainability, Readmissions for Patients with Long Term Conditions, Reducing Early Hospital Readmissions, Respectful Maternity Care (Nepal and Nigeria), RMC: Respectful Maternity Care, Scaling Up Shared Decision-Making (USA), Scotland, SDM: Shared Decision Making, Self Management of Chronic Disease, Self-Administration, Self-Care, Self-Determination, Self-Directed Services, Self-Directed Support, Self-Help, Self-Management in Chronic Illness, Service User Involvement, Sheffield-Gulu Mental Health Partnership, St Louis University School of Medicine, Stockholm Research Network: Patient Power, Strategies for Informing Educating and Involving Patients, Sustainability, Sustainable Health and Social Care, TASO: The AIDS Support Organisation, Telehealth and Self Care, Transparency, TrygFonden, Uganda, United Nations, University of Central Lancashire, University of Minnesota, US National Institutes of Health (NIH), User Involvement, White Ribbon Alliance, WHO Collaborating Centre for Mental Health, WHO Patient Safety Programme, World Health Organization, World Health Organization’s Patients for Patient Safety Programme, World Innovation Summit for Health (WISH) | Leave a comment

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