Tag Archives: Negative Experiences of Hospital Care

Care Quality Commission and Age UK Collaboration Explores Patient Experience of Care (CQC)

Summary The Care Quality Commission has entered into a six-month partnership with Age UK in an effort to discover, and act upon, older people’s experiences of care. This work may also help to identify examples of best practice. Full Text … Continue reading

Posted in Acute Hospitals, Age UK, Carers UK, Charitable Bodies, Commissioning, Community Care, CQC: Care Quality Commission, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Local Interest, Management of Condition, National, Non-Pharmacological Treatments, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Care Quality Commission Report on Mental Health Crisis Care (BBC News / CQC / Race Equality Foundation / NHS England)

Summary The Care Quality Commission (CQC)’s “Right here, right now” report examines people’s experiences of the quality of help, care and support provided during mental health crises. This national review concludes that people in need of urgent mental health care … Continue reading

Posted in Acute Hospitals, BBC News, Charitable Bodies, Commissioning, Community Care, CQC: Care Quality Commission, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Local Interest, Management of Condition, Mental Health, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Hospital Parking Stealth Taxes Curbed? (BBC News / Department of Health)

Summary Hospitals in England will cut the cost of parking for certain groups, thanks to government guidelines. Concessions (free parking, reduced charges or capped charges) should be available for people with disabilities, people attending outpatients frequently, people visiting relatives who … Continue reading

Posted in Acute Hospitals, BBC News, Department of Health, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, Local Interest, National, NHS, Person-Centred Care, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Potential Conflict of Interests in Staff Assistance with Patient Feedback Reviews (BBC Newsnight)

Summary Staff often help patients to post reviews of their experiences of hospital care on the Patient Opinion site. Patient Opinion does support trusts in allowing staff to assist patients in submitting their feedback when these people may suffer from … Continue reading

Posted in Acute Hospitals, BBC News, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, National, NHS, NHS Digital (Previously NHS Choices), NHS England, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Breaking the Cycle of Discontent: How Family Carers of People with Dementia Become Dissatisfied with General Hospital Care (BMC Geriatrics)

Summary Family carers deserve to be engaged by hospital staff, so that they are able to give and receive information about a relative with dementia. They should be offered suitable opportunities to participate and have their say in hospital care. … Continue reading

Posted in Acute Hospitals, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Management of Condition, National, NHS, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment