-
Recent Posts
- Dementia-Friendly Communities Provision, Viewed as a Social Determinant of Health (JGCR / NHS England / WHO)
- International Perspectives on the Possible Impact of the COVID-19 Pandemic and Lockdown on Abuse of the Elderly (JGCR / American Journal of Geriatric Psychiatry / JAGS)
- Updates Relating to the Lancet Commission on Dementia Prevention, Intervention, and Care (Lancet / Alzheimer’s Research and Therapy / Alzheimer’s and Dementia)
- A Brief Review of How the COVID-19 Pandemic Relates to Elderly Care and Research (JGCR)
- Some Speculated / Potential Benefits of COVID-19 (JGCR / BBC Radio 4’s Rethink / BGS)
Archives
- September 2020
- August 2020
- June 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
Categories
- Antipsychotics
- Assistive Technology
- Charitable Bodies
- Commissioning
- Delirium
- Depression
- Enhancing the Healing Environment
- Falls
- Falls Prevention
- Guidelines
- Hip Fractures
- Housing
- Hypertension
- In the News
- Integrated Care
- International
- Local Interest
- Mental Health
- Models of Dementia Care
- National
- ADASS
- All-Party Parliamentary Group (APPG) on Dementia
- BSI
- CQC: Care Quality Commission
- Department of Health
- Department of Health and Social Care (DHSC)
- Health Education England (HEE)
- Housing LIN
- MAGDR
- Mental Health Foundation
- Mental Health Network (NHS Confederation)
- MHP Health Mandate
- National Audit Office
- National Voices
- NEoLCIN
- NEoLCP
- NHS
- NHS Alliance
- NHS Confederation
- NHS Employers
- NHS England
- NHS Evidence
- NHS Improvement
- NICE Guidelines
- NIHR
- NIHRSDO
- Northern Ireland
- Patients Association
- Public Health England
- RCN
- Royal College of Physicians
- Royal College of Psychiatrists
- SCIE
- Scotland
- UK
- UK NSC
- Wales
- Non-Pharmacological Treatments
- Nutrition
- Pain
- Parkinson's Disease
- Patient Care Pathway
- Person-Centred Care
- Personalisation
- Pharmacological Treatments
- Proposed for Next Newsletter
- Quick Insights
- Standards
- Statistics
- Stroke
- Systematic Reviews
- Telecare
- Telehealth
- Universal Interest
Google Translate (100+ Languages)
Tag Archives: NHS Constitution and Whistleblowing
More on Barriers to Effective Whistleblowing (BBC News / Patients First / Health Select Committee)
Summary Whistleblowers who “speak out” about their concerns concerning care standards in the health service may still face obstacles, problems and intimidation, despite recent progress in the creation of a more open and transparent NHS culture. Patients First has submitted … Continue reading
Posted in Acute Hospitals, BBC News, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, National, NHS, Quick Insights, Standards, UK, Universal Interest
Tagged Ann Clwyd MP, BBC Health News, Behaviours to Enable Whistleblowing, Cathy James: Chief Executive of Public Concern, Closed Ranks Culture (Mid Staffordshire Public Inquiry), Clwyd and Hart Review Into Hospital Complaints, Complaint Advocacy Services, Complaint Handling, Complaint Handling by Providers, Complaint Handling in Social Care, Complaints and Raising Concerns, Complaints Handling in Primary Care, Complaints Matter, Complaints Programme Board (CPB), Complaints Wales, Culture, Culture Change, Defensive Leadership, Duty of Candour, Failure to Act, Fear of Raising Concerns About Care, Francis Inquiry, Francis Inquiry Report, Francis Report, Freedom and Responsibility to Speak Up (Francis Review Whistleblowing), Freedom To Speak Up Review (Sir Robert Francis QC), Freedom to Speak Up? (Whistleblowing Review), Gagging Orders, General Medical Council (GMC), Handling of Complaints by Commissioners, Harassment of Whistleblowers, Hard Truths, Health Select Committee (HSC), Health Service Ombudsman, Healthwatch and Public Involvement Association (HAPIA), Healthwatch England: Power to Act as Supercomplainant on Behalf of Consumers, Honesty, House of Commons Health Committee, House of Commons Health Committee Report on Complaints and Raising Concerns, House of Commons Health Select Committee, Implications of the Francis Inquiry Report, Incident Reporting, Katherine Murphy: Chief Executive of the Patients Association, Local Ward Cultures, Mid Staffordshire NHS Foundation Trust Public Inquiry, Mistreatment of Whistleblowers, Negative Culture, NHS Constitution, NHS Constitution and Whistleblowing, NHS Corporate Self-Interest, NHS Culture, NHS Managerial Self-Interest, No Wrong Door Policy, Nurse Helene Donnelly, Nursing and Midwifery Council (NMC), Nursing and Midwifery Council’s Raising Concerns, Open and Honest Incident Reporting, Open Culture, Openness, Openness and Transparency, Organisational and Professional Cultures, Organisational Culture and Climate, PALS and NHS Complaints Advocacy Arrangements, Parliamentary and Health Service Ombudsman, Patient Advice and Liaison Service (PALS), Patients First (Support Organisation), Patients First and Foremost, Positive Culture, Principles of Good Complaint Handling, Professional Regulators and Complaints, Professor Sir Mike Richards: Former Chief Inspector of Hospitals (CQC), Programme to Identify Whistleblowers Who Have Suffered Detriment, Proposal for Single Complaints Gateway for Health and Social Care, Proposal for Single Health and Social Care Ombudsman for England, Public Administration Select Committee (PASC), Public Concern at Work, Public Interest Disclosure Act (PIDA), Public Services Ombudsman for Wales, Putting Patients First, Raising Concerns, Raising Concerns Policy, Raising Standards, Relatives and Residents Association, Reluctance to Raise Concerns About Care, Repercussions From the Francis Inquiry Report, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, Role of Commissioners in Complaints, Sarah Wollaston: Chair of the House of Commons Health Select Committee, Shaping Culture, Sir Robert Francis QC, Staff Awareness, Staffordshire & Stoke on Trent Partnership NHS Trust, Statutory Duty of Candour, Structures to Enable Whistleblowing, Supercomplainant on Behalf of Consumers, Systems to Support Whistleblowing, Treatment of Staff Raising Concerns, Trust Blame and the Culture of Defensiveness, Victimisation of Whistleblowers, Whistleblowing, Whistleblowing Guidance, Whistleblowing Helpline, Whistleblowing in the NHS, Whistleblowing in the Public Sector
Leave a comment
Whistleblowing Helpline (Bridging the Gap Campaign)
Summary Although 89% of staff in the NHS believe they know about whistleblowing, only 73% of staff would feel safe when speaking-up. Hundreds of thousands of voices may effectively be held silent. “Not only is this an indicator of poor morale and a less … Continue reading
Posted in Acute Hospitals, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, National, NHS, Practical Advice, Quick Insights, Standards, UK, Universal Interest
Tagged Avoiding Litigation, Awareness, Awareness Raising, Bridging the Gap Campaign, Care Home Culture, Culture, Culture Change, Defensive Leadership, Francis Inquiry, Francis Inquiry Report, Francis Report, Local Ward Cultures, NHS Constitution and Whistleblowing, NHS Culture, Organisational and Professional Cultures, Organisational Culture and Climate, Positive Culture, Shaping Culture, Staff Awareness, Trust Blame and the Culture of Defensiveness, Whistleblowing, Whistleblowing Helpline
Leave a comment
Francis Inquiry Report: Full Report (Mid Staffordshire NHS Foundation Trust Inquiry)
Summary High mortality rates and poor standards of care provided at the Mid Staffordshire NHS Foundation Trust resulted in concern about services and management in the Trust. This three-volume Francis Inquiry report investigates the causes and lessons learned. “…[the widespread] disconnect between … Continue reading
Posted in Acute Hospitals, Age UK, Alzheimer's Society, Carers UK, Charitable Bodies, CQC: Care Quality Commission, Department of Health, Falls, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Health Education England (HEE), Health Foundation, In the News, Joseph Rowntree Foundation, King's Fund, Local Interest, Management of Condition, National, National Voices, NHS, NHS Alliance, NHS Confederation, NHS England, NHS Improvement, Nuffield Trust, Nutrition, Pain, Patients Association, RCN, Royal College of Physicians, Royal College of Psychiatrists, Standards, UK, Universal Interest
Tagged Accountability, Action Against Medical Accidents, Acute Care, Acute Hospitals, After Francis: Doing Justice (National Voices), Berwick Review, Berwick Review of Patient Safety, BGS, British Geriatrics Society, Bureaucracy, Candour, Care Bill 2013-14, Care in General Hospitals, Care Quality, Care Quality Commission (CQC), Care Quality Commission Strategy for 2013 to 2016, Cavendish Review, Centre for Public Scrutiny (CfPS), Centre for Workforce Intelligence (CfWI), Chief Inspector of Hospitals, Chief Inspector of Primary Care (Exploratory), Chief Inspector of Social Care, Clinical and Financial Engagement, Comments and Complaints, Commission for Patient and Public Involvement in Health (CPPIH), Common Professional Standards (NMC / GMC), Complaint and Redress, Complaint Handling, Complaints, Consequences of the Francis Inquiry Report, Contingency Planning Team (CPT), Corporate Accountability, Culture, Culture of Compassionate Care, Culture of Zero-Harm, Dementia Care in Acute Settings, Duty of Candour, False or Misleading Information (FOMI), Feeding the Beast, Fit and Proper Person Test, Formal Complaints, Formal Complaints Process, Former Health Secretary Jeremy Hunt, Foundation Trust Status, Francis Inquiry, Francis Inquiry Report, Francis Inquiry Report: Executive Summary, Francis Inquiry Report: Full Report, Francis Report, Friends and Family Test (NHS), Fundamental Standards, Gagging Clause Culture, General Hospitals, General Medical Council, General Pharmaceutical Council (GPhC), Government Response to Francis Inquiry Report, Health and Safety Executive (HSE), Health Education England Mandate, Health Education England Mandate: April 2014 to March 2015, Health Protection Agency (HPA), Health Service Ombudsman, Healthcare Financial Management Association (HFMA), Hospital Complaints, Hospital Mortality, Hospital Mortality Rates, Hospital Standardised Mortality Ratios (HSMRs), House of Commons Library, House of Commons Public Administration Select Committee (PASC), Implications of the Francis Inquiry Report, Improving Patient Safety, Independent Chief Inspector of Hospitals, Inspections and Bureaucracy, Institute of Healthcare Management, Keogh Review, Leadership, LINks, Local Government Association, Local Involvement Networks (LINks), Mandate to the NHS Commissioning Board, Mid Staffordshire NHS Foundation Trust, Mid Staffordshire NHS Foundation Trust Inquiry, Mid Staffordshire NHS FT Public Inquiry: Government Response, Mid-Staffordshire NHS Trust, Monitor, Monitor Contingency Planning Team (CPT), More Complaints Please!, Mortality, Mortality Rates, National Audit of Dementia Care in Hospitals 2011, National Care Forum (NCF), National Patient Safety Agency, National Voices, NCF, Negative Culture, NHS Accountability, NHS Clinical and Financial Engagement, NHS Complaints Process, NHS Complaints System: Department of Health Review, NHS Constitution, NHS Constitution and Whistleblowing, NHS England (Formerly the NHS Commissioning Board), NHS England Business Plan 2013/14 – 2015/16, NHS Hospital Complaints, NHS Hospital Complaints System, NHS Litigation Authority (NHSLA), NHS Networks, Nursing & Midwifery Council, Nursing and Midwifery Council (NMC), Nursing Standards, Openness, Openness and Honesty When Things Go Wrong, Openness and Honesty When Things Go Wrong (GMC / NMC), Openness and Transparency, Oppressive NHS Culture, Parliamentary and Health Service Ombudsman, Patient and Public Involvement Forums (PPIFs), Patient Complaints, Patient Experience, Patient Safety, Patients First and Foremost, Patients Not Heard, Poor Governance, Preventable Hospital Mortality, Principles of Good Complaint Handling, Professional Disengagement, Professional Standards, Professor Don Berwick, Public Administration Select Committee (PASC), Putting Patients First: NHS England Business Plan 2013/14 – 2015/16, Quality Accounts, Quality Improvement, RCGP, Reactions to the Francis Inquiry Report, Repercussions From the Francis Inquiry Report, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, Responses to the Francis Inquiry Report, Review of NHS Complaints System, Royal College of General Practitioners (RCGP), Royal College of Surgeons, Royal College of Surgeons of England (RCSENG), Scrutiny, Shropshire and Staffordshire Strategic Health Authority (SaSSHA), Sir Robert Francis QC, Somebody Else's Problem (SEP), South Staffordshire PCT (SSPCT), Staff Motivation, Stafford, Statutory Duty of Candour, Strategic Health Authorities (SHAs), Strengthening Corporate Accountability, Sue Ryder, UK Parliament, Voluntary Organisations Disability Group (VODG), Warning Signs, West Midlands, West Midlands SHA (WMSHA), Whistleblowing, Workforce Learning Points From Francis 2013, Workforce Planning Implications From Francis 2013
Leave a comment
NHS Complaints Review Report (BBC News)
Summary The government-backed review investigating how the NHS in England handles complaints has been published. An achievement of this review is to have persuaded twelve important organisations to sign-up to a series of pledges. Recommendations include improving quality of care, improving how … Continue reading →