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Tag Archives: NHS Patient Experience Framework
The NHS Mandate: a Mandate from the Government to NHS England, April 2013 to March 2015 (Department of Health)
Summary This updated mandate describes the renewed ambitions for the health service, for the period 2013 – 2015. As with previous editions, it is structured around the five key areas where NHS England (previously called the NHS Commissioning Board) is … Continue reading
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Mental Health, Models of Dementia Care, National, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, Standards, Telecare, Telehealth, UK, Universal Interest
Tagged Assessment and Diagnosis, Avoidable Harm, CCGs, CCGs: Clinical Commissioning Groups, Challenge on Dementia (David Cameron), Clinical Commissioning Groups (CCGs), Community Mental Health Services, Department of Health Policy Strategy & Finance, Diagnosis and Assessment, Digital Technology, Dignity, Dignity in Dementia, Emerging Technology, Experiences, FFT: Friends and Family Test, Finance, Former Health Secretary Jeremy Hunt, Freeing the NHS to Innovate, Friends and Family Test (NHS), GP Practice, GPs, Health Care Reform, Health Reform, IAPT: Improving Access to Psychological Therapies, Improving Access to Psychological Therapies (IAPT) Programme, Information Technology, Innovation, Long-Term Care (LTC), Long-Term Conditions, Long-Term Conditions (LTCs), Mandate to the NHS Commissioning Board, Mental Health Care, Mental Health Recovery, Mental Health Services, Mid Staffordshire NHS Foundation Trust, Modified Rankin Scale, Mortality, Mortality Rates, New Technology, NHS Commissioning Board (NHSCB), NHS Constitution, NHS England (Formerly the NHS Commissioning Board), NHS Friends and Family Test, NHS Mandate, NHS Outcomes Framework, NHS Patient Experience Framework, NHS Reform, NHS Reform in England, NHSCB, Patient Experience, Patient Safety, Prime Minister's Challenge on Dementia, Public Health Reform, Public Service Reform, QIPP, Quality Innovation Productivity and Prevention (QIPP), Reform, Safeguarding, User Experience
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Mandate From the Government to the NHS Commissioning Board (Department of Health)
Summary This mandate for the NHS Commissioning Board specifies the Government’s ambitions for the health service for the next two years. It is the result of a consultation with the public, health professionals and organisations across the health system, held July … Continue reading
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, Diagnosis, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, Mental Health, National, NHS, Patient Care Pathway, Patient Information, Person-Centred Care, Personalisation, Quick Insights, Standards, Telecare, Telehealth, UK, Universal Interest
Tagged Assessment and Diagnosis, Avoidable Harm, CCGs, CCGs: Clinical Commissioning Groups, Challenge on Dementia (David Cameron), Clinical Commissioning Groups (CCGs), Community Mental Health Services, Department of Health Policy Strategy & Finance, Diagnosis and Assessment, Dignity, Dignity in Dementia, Experiences, FFT: Friends and Family Test, Finance, Former Health Secretary Jeremy Hunt, Freeing the NHS to Innovate, Friends and Family Test (NHS), GP Practice, GPs, Health Care Reform, Health Reform, IAPT: Improving Access to Psychological Therapies, Improving Access to Psychological Therapies (IAPT) Programme, Innovation, Long-Term Care (LTC), Long-Term Conditions, Long-Term Conditions (LTCs), Mandate to the NHS Commissioning Board, Mental Health Care, Mental Health Recovery, Mental Health Services, Mid Staffordshire NHS Foundation Trust, Modified Rankin Scale, Mortality, Mortality Rates, NHS Commissioning Board (NHSCB), NHS Constitution, NHS Friends and Family Test, NHS Mandate, NHS Outcomes Framework, NHS Patient Experience Framework, NHS Reform, NHS Reform in England, NHSCB, Patient Experience, Patient Safety, Prime Minister's Challenge on Dementia, Public Health Reform, Public Service Reform, QIPP, Quality Innovation Productivity and Prevention (QIPP), Reform, Safeguarding, User Experience
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NHS Patient Experience Framework (Department of Health)
Summary This guidance outlines the areas of most importance to patients’ experience of NHS services. They are: Respect for patient-centred values, preferences, and expressed needs. Coordination and integration of care across the health and social care system. Information, communication, and … Continue reading
Posted in Department of Health, For Nurses and Therapists (mostly), National, NHS, Practical Advice, Quick Insights, UK, Universal Interest
Tagged NHS Patient Experience Framework, Patient Experience Framework, Picker Institute Principles of Patient-Centred Care, Principles of Patient-Centred Care (Picker Institute)
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