Tag Archives: NHS Patient Experience Framework

NHS Mandate Updated (Department of Health)

Summary The updated NHS Mandate, from the Government to NHS England for the period April 2015 to March 2016, covers the renewed (and carried-forwards) ambitions for the health service. As with previous editions, it is structured around the five key … Continue reading

Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, Mental Health, Models of Dementia Care, National, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

The NHS Mandate: a Mandate from the Government to NHS England, April 2013 to March 2015 (Department of Health)

Summary This updated mandate describes the renewed ambitions for the health service, for the period 2013 – 2015. As with previous editions, it is structured around the five key areas where NHS England (previously called the NHS Commissioning Board) is … Continue reading

Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Mental Health, Models of Dementia Care, National, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, Standards, Telecare, Telehealth, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Mandate From the Government to the NHS Commissioning Board (Department of Health)

Summary This mandate for the NHS Commissioning Board specifies the Government’s ambitions for the health service for the next two years. It is the result of a consultation with the public, health professionals and organisations across the health system, held July … Continue reading

Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, Diagnosis, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, Mental Health, National, NHS, Patient Care Pathway, Patient Information, Person-Centred Care, Personalisation, Quick Insights, Standards, Telecare, Telehealth, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

NHS Patient Experience Framework (Department of Health)

Summary This guidance outlines the areas of most importance to patients’ experience of NHS services. They are: Respect for patient-centred values, preferences, and expressed needs. Coordination and integration of care across the health and social care system. Information, communication, and … Continue reading

Posted in Department of Health, For Nurses and Therapists (mostly), National, NHS, Practical Advice, Quick Insights, UK, Universal Interest | Tagged , , , | Leave a comment