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- International Perspectives on the Possible Impact of the COVID-19 Pandemic and Lockdown on Abuse of the Elderly (JGCR / American Journal of Geriatric Psychiatry / JAGS)
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Tag Archives: Open and Supportive Culture
Exploring the Potential of Quality Improvement in Mental Health (King’s Fund / BJGP)
Summary A recent King’s Fund report explores the application of quality improvement approaches to improving the quality of mental health care. It is asserted that continuing improvements are best achieved by “empowering frontline teams, service users and carers to design, … Continue reading →
Posted in Acute Hospitals, Charitable Bodies, Commissioning, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, International, King's Fund, Management of Condition, Mental Health, National, NHS, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest
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Tagged British Journal of General Practice, Building Workforce Capability and Capacity, Centre for Health Economics: University of York, Clinical Microsystems Coaching Programme, Clinical Practice Improvement Programme (CPIP), Clinical Quality Improvement, Co-Production, Co-production in Quality Improvement, Collaborative Quality Improvement, College Centre for Quality Improvement, Compassionate Collaborative and Inclusive Leadership, Continuing Imrovement, Continuous Improvement, Continuous Learning, Continuous Learning and Improvement, Continuous Learning Culture, Continuous Quality Improvement, Continuously Improving Care, Coordination of Care (Quality of Care Indicators for People With Serious Mental Illness), Culture and Behaviour Change, Culture and Leadership, Culture Change, Culture of Raising Concerns, Culture of Safety, Culture of Zero-Harm, Department of Health Sciences: University of York, Developing People: Improving Care, East London NHS Foundation Trust, East London NHS Foundation Trust (ELFT), East London NHS Foundation Trust (QI), EBCD: Experience-Based Co-Design, Embedding Co-Production, Engagement and Co-Production, Evaluating Healthcare Quality Improvement, Evidence-Based Quality Improvement, Experience-Based Co-Design (EBCD), GenerationQ, Germany, Handbook of Quality and Service Improvement Tools, Healthcare Quality Improvement, Improvement Capability Building Programmes (Quality Improvement), Institute of Mental Health (IMH), Institute of Mental Health (Singapore), Leadership, Leadership and Culture, Leadership Development, Leadership for Culture Change, Lean and Quality Improvement, Lean and Six Sigma, Learning Culture, Medicines Management (Quality of Care Indicators for People With Serious Mental Illness), Mental Health Assessment and Care (Quality of Care Indicators for People With Serious Mental Illness), MHImprove, Microsystems Coaching, MINDSet, MINDSet Resource: West of England AHSN, Model for Improvement, Model for Improvement (IHI), Model for Improvement: FOCUS, National Research Center for Health Economics: University of Duisburg-Essen, Open and Supportive Culture, Open Culture, Partnering for Quality Improvement in Mental Health, PDSA (Plan Do Study Act) Model, PDSA (Plan-Do-Study-Act) Cycles, PDSA Cycles, PDSA Improvement Methodology, Physical Health Assessment and Care (Quality of Care Indicators for People With Serious Mental Illness), Pioneers of Quality Improvement (Mental Health), Plan-Do-Study-Act (PDSA) Cycles, Point of Care Foundation, Primary Care and Population Sciences: University of Southampton, Primary Care Quality Indicators for People With Serious Mental Illness, Q Community, QI: Quality Improvement, Quality Improvement, Quality Improvement Approaches, Quality Improvement in Mental Health, Quality Improvement Methodologies, Quality Improvement Metrics, Quality Improvement Resources, Quality Improvement Tools, Quality Indicators for Serious Mental Illness in Primary Care, Quality of Care Indicators for People With Serious Mental Illness, Serious Mental Illness (SMI), Service Provision and Access to Care (Quality of Care Indicators for People With Serious Mental Illness), Severn and Wye Recovery College, Shared System Leadership, Statistical Process Control, Statistical Process Control Methodology, Strategic Quality Improvement, Substance Misuse (Quality of Care Indicators for People With Serious Mental Illness), Tees, Tees Esk and Wear Valleys NHS Foundation Trust, Theory of Constraints, Total Quality Management (TQM), Transparency, Transparency and Public Trust, Transparent Learning Culture, Unexpected Deaths in Hospital, Unexpected Deaths in Mental Health Trusts, University of Duisburg-Essen, University of Southampton, University of York, Vulnerable Groups, West of England AHSN MINDSet Resource
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Introducing the NHS Improvement Directory (NHS Improvement)
Summary NHS Improvement have compiled an online directory listing a wide variety of websites and online resources which supply online improvement tools, case studies or networks to support innovation and quality improvement in health and social care. Full Text Link … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, Mental Health, Models of Dementia Care, National, NHS, NHS England, NHS Improvement, Non-Pharmacological Treatments, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, UK, Universal Interest
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Tagged Academic Health Science Networks (AHSNs), Academy of Fabulous NHS Stuff, Academy of Medical Royal Colleges (AoMRC), AHSN Atlas, AHSN Atlas of Solutions in Healthcare, Beautiful Information, Best Possible Value: Future-Focused Finance Programme, Better Care Exchange, BMJ Quality, Care Improvement Works, Chief Scientific Officer's Quality Improvement Champions, Commissioning Handbook, Commissioning Handbook for Librarians, Compassionate Collaborative and Inclusive Leadership, Continuous Improvement, Continuous Learning, Continuous Learning and Improvement, Continuous Learning Culture, Continuously Improving Care, Continuously Improving Population Health, Continuously Improving Value for Money, Culture and Behaviour Change, Culture and Leadership, Culture Change, Culture of Raising Concerns, Culture of Safety, Culture of Zero-Harm, e-Learning for Health (e-LfH) Hub (HEE), e-learning for Healthcare, East London NHS Foundation Trust, East London NHS Foundation Trust (QI), ECL Sensory Service, EIDO Healthcare (Informed Consent-Specific Patient Information), Emergency Care Intensive Support Team (ECIST), Enhanced Health in Care Homes, Enhancing the NHS Through International Engagement (NHS International Activity), Ergsy, Every Birth a Safe Birth, Foundations of Improvement Science in Healthcare (FISH), Fracture Liaison Service Database (FLS-DB), Future Focused Finance (NHS Finances), Future Hospital Commission (FHC), Future Hospital Programme, Future Hospital Programme Partners, Health Foundation, Health Foundation's Q Initiative, Health Quality Ontario (Quality Compass), Healthcare Complaints Analysis Tool, Healthcare Complaints Analysis Tool (HCAT), Healthcare Quality Improvement Partnership (HQIP), Healthcare UK, Hertfordshire Community NHS Trust and Leicester Partnership NHS Trust's Health for Kids, Implementing Recovery through Organisational Change (ImROC), Improvement Directory (NHS Improvement), Information Exchange, Integrated Primary and Acute Care Systems, Joint Leadership, Kissing It Better, Knowledge 4 Commissioning, Knowledge Management Platform (PHE), Leadership, Leadership and Culture, Leadership Development, Leadership for Culture Change, Lean and Quality Improvement, Lean and Six Sigma, Learning Culture, Learning Environment (NHS England), Local Government Association: LGA, Local Leadership, Local Sustainability and Transformation Plans (STPs), Maternal Mental Health: Everyone's Business, Medicines and Healthcare Products Regulatory Agency (MHRA), Mental Health First Aid England, Mental Health Foundation (MHF), MINDSet, Multispecialty Community Providers, My NHS (MyNHS), National Collaborating Centre for Mental Health (NCCMH), National Hip Fracture Database, National Institute for Health and Care Excellence (NICE), National Joint Registry for England Wales Northern Ireland and Isle of Man (NJR), National Voices, NESTA: National Endowment for Science Technology and the Arts, NETS LeanApp, New Models of Care Vanguards, NHS Atlases of Variation, NHS Atlases of Variation in Health and Health Care, NHS Digital, NHS England AHSN Network, NHS England Learning Environment, NHS England's Realising the Value Programme, NHS Improvement Directory, NHS Leadership Academy, NHS Networks, NHS Sustainable Development Unit, NICE Savings and Productivity Collection, North East Transformation System (NETS), North East Transformation System Limited (NETS Ltd), Open and Supportive Culture, Open Culture, Oversight, PDSA (Plan Do Study Act) Model, PDSA Improvement Methodology, Peer-to-Peer Exchange of Ideas, Peer-to-Peer Learning, Plan Do Study and Act (PDSA), Promise to Learn: Berwick Report, Public Health England (PHE), Public Health Profiles, QI at East London NHS Foundation Trust, Quality and Service Improvement Tools, Quality Improvement, Quality Improvement Approaches, Quality Improvement Champions Group, Quality Improvement in General Practice, Quality Improvement Tools, RCP: Royal College of Physicians, Realising the Value, Rehab 4 Alcoholism, Richmond Group of Charities, Royal College of General Practitioners (RCGP), Royal College of Surgeons (RCS), Skills for Care (SfC), Social Care Institute for Excellence (SCIE), Social Care Online, Social Partnership Forum, Spreading Change, Statistical Process Control, Statistical Process Control Methodology, Sustainability and Transformation Plans (STPs), Sustainable Development Unit (SDU), System Leadership, Talent Management, Team Working, The Edge (Horizons Group of NHS England), Theory of Constraints, Time to Change, Time to Change Programme, Total Quality Management (TQM), Unicef: Baby Friendly Initiative, Urgent and Emergency Care Vanguards, Workforce Development
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Improvement of Care and Workforce Development: a National Framework (NHS Improvement / King’s Fund)
Summary The “Developing People – Improving Care” framework for continuous quality improvement and leadership development in NHS and social care services has been published by NHS Improvement. It aims to promote developments in main four areas: Systems leadership: particularly to … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, CQC: Care Quality Commission, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Health Education England (HEE), In the News, Integrated Care, King's Fund, National, NHS, NHS Alliance, NHS England, NHS Improvement, Public Health England, Quick Insights, SCIE, Standards, UK
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Tagged Business Process Re-Engineering, Carter Review of Operational Productivity in NHS Providers, Centrally Funded Improvement and Leadership Development Functions, Clincal Leadership, Collaborative Leadership, Compassionate Collaborative and Inclusive Leadership, Continuous Improvement, Continuous Learning, Continuous Learning and Improvement, Continuous Learning Culture, Continuously Improving Care, Continuously Improving Population Health, Continuously Improving Value for Money, Culture and Behaviour Change, Culture and Leadership, Culture Change, Culture of Raising Concerns, Culture of Safety, Culture of Zero-Harm, Dalton Review (2014), Dalton Review: New Options for Providers of NHS Care, Developing People - Improving Care: National Framework, EBCD: Experience-Based Co-Design, Effective Leadership, Exchange of Expertise, Experience-Based Co-Design (EBCD), Francis Inquiry Report, Health Care Leadership, Health Foundation's Q Initiative, Healthcare Quality Improvement, HEE: Health Education England, High-Impact Leadership, Information Exchange, Joint Leadership, Leadership, Leadership and Culture, Leadership Development, Leadership for Culture Change, Lean and Quality Improvement, Lean and Six Sigma, Learning Culture, Local Leadership, Local Sustainability and Transformation Plans (STPs), Lord Carter Review, Lord Rose Report: Better Leadership for Tomorrow, Management and Leadership, Management and Leadership Training, Marcus Powell: Director of Leadership and Organisational Development at the King’s Fund, Model for Improvement, Model for Improvement (IHI), National Framework for Action on Improvement and Leadership Development in NHS-Funded Services (NHS Improvement), National Framework for Quality Improvement, National Improvement and Leadership Development (NILD) Framework, National Improvement and Leadership Development Board (NILD) Board Member: Care Quality Commission, National Improvement and Leadership Development Board (NILD) Board Member: Department of Health, National Improvement and Leadership Development Board (NILD) Board Member: Health Education England, National Improvement and Leadership Development Board (NILD) Board Member: National Institute for Health and Care Excellence, National Improvement and Leadership Development Board (NILD) Board Member: NHS England, National Improvement and Leadership Development Board (NILD) Board Member: NHS Improvement, National Improvement and Leadership Development Board (NILD) Board Member: Public Health England, National Improvement and Leadership Development Board (NILD) Board Members, National Institute for Health and Care Excellence (NICE), National Quality Board (NQB), NHS Clinical Commissioners (NHSCC), NHS Culture, NHS England Innovation Exchange, NHS Leadership Academy (NHS LA), NHS Providers, Open and Supportive Culture, Open Culture, Oversight, PDSA (Plan Do Study Act) Model, PDSA Improvement Methodology, Peer-to-Peer Exchange of Ideas, Peer-to-Peer Learning, Plan Do Study and Act (PDSA), Promise to Learn: Berwick Report, Quality Improvement, Quality Improvement Approaches, Reducing Bullying or Abuse, Reducing Discrimination, Reducing Harassment, Reducing Power Imbalances, Reducing Workforce Stress, Regulation, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, Shared Commitment to Quality: National Quality Board (NQB), Shared System Leadership, Skills for Care (SfC), Statistical Process Control, Statistical Process Control Methodology, Sustainability and Transformation Plans (STPs), System Leadership, Talent Management, Team Working, Theory of Constraints, Total Quality Management (TQM), Workforce Development
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NHS Leadership Review (BBC News / Department of Health)
Summary Lord Rose, formerly of Marks & Spencer, was commissioned by the Secretary of State for Health to review leadership in the NHS. This controversial and independent report covers how to attract and develop capable leaders, whether from inside or … Continue reading →
Posted in BBC News, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), Health Education England (HEE), In the News, National, NHS, Quick Insights, Standards, UK, Universal Interest
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Tagged 5YFV: NHS Five Year Forward View, Alan Foster: Chief Executive of North Tees and Hartlepool NHS Foundation Trust - Durham Darlington and Tees Hambleton Richmondshire and Whitby STP Footprint Lead, Allan Kitt: Chief Officer of South West Lincolnshire CCG - Lincolnshire STP Footprint Lead, Amanda Pritchard: Chief Executive of Guy’s and St Thomas’ NHS Foundation Trust - South East London STP Footprint Lead, Andy Hardy: Chief Executive of University Hospitals Coventry and Warwickshire NHS Trust - Coventry and Warwickshire STP Footprint Lead, Andy Williams: Accountable Officer of Sandwell West Birmingham CCG - Black Country STP Footprint Lead, Angela Pedder OBE: Chief Executive of Royal Devon and Exeter NHS Foundation Trust - Devon STP Footprint Lead, Balanced Scorecards, Balkanization of Trusts, BBC Health News, Better Regulation, Beverley Flowers: Accountable Officer of East and North Hertfordshire CCG - Hertfordshire and West Essex STP Footprint Lead, Burden Impact Assessment Template and Protocol (HSCIC), Bureaucracy, Bureaucracy and Burnout, Bureaucratic and Regulatory Burdens, Change Fatigue, Change Fatigue (Reforms), Coast Humber and Vale STP Footprint Lead, Consequences of the Francis Inquiry Report, Constant Fire-Fighting, Core Management Competencies, Cornwall and the Isles of Scilly STP Footprint Lead, Culture and Leadership, Culture of Visible Leadership, Dalton Review (2014), Dalton Review: New Options for Providers of NHS Care, David Pearson: Director of Adult Social Care of Nottinghamshire County Council - Nottinghamshire STP Footprint Lead, David Sloman: Chief Executive of Royal Free London NHS Foundation Trust - North Central London STP Footprint Lead, David Smith: Chief Executive of Oxfordshire CCG - Buckinghamshire Oxfordshire and Berkshire West STP Footprint Lead, Department of Health Culture, Deregulation, Dr Amanda Doyle OBE: Chief Clinical Officer of Blackpool CCG - Lancashire and South Cumbria STP Footprint Lead, Dr Anita Donley: Independent Chair for Mid and South Essex Success Regime - Mid and South Essex STP Footprint Lead, Dr Matthew Dolman: Chair of Somerset CCG - Somerset STP Footprint Lead, Dr Mohini Parmar: Chair of Ealing CCG - North West London STP Footprint Lead, Dr Neil Modha: Chief Clinical Officer of Cambridgeshire and Peterborough CCG - Cambridgeshire and Peterborough STP Footprint Lead, End to Silo Working, Feeding the Regulatory Beast, Future Leaders, Gary Thompson: Chief Officer of Southern Derbyshire CCG - Derbyshire STP Footprint Lead, Glenn Douglas: Chief Executive of Maidstone and Tunbridge Wells NHS Trust - Kent & Medway STP Footprint Lead, Healthcare Targets, Implications of the Francis Inquiry Report, Inspections and Bureaucracy, James Scott: Chief Executive of Royal United Hospitals Bath NHS Foundation Trust - Bath Swindon and Wiltshire STP Footprint Lead, Jane Milligan: Chief Officer of Tower Hamlets CCG - North East London STP Footprint Lead, John MacDonald: Chair of University Hospitals North Midlands NHS Trust - Staffordshire STP Footprint Lead, John Wardell: Accountable Officer of Nene CCG - Northamptonshire STP Footprint Lead, Julia Ross: Chief Executive of North West Surrey CCG - Surrey Heartlands STP Footprint Lead, Kathryn Magson: Chief Officer of Richmond CCG - South West London STP Footprint Lead, Lack of Stability Across the NHS (Alleged), Leadership, Leadership and Culture, Leadership Development, Leadership: Key to Change, Leading Constant Change, Learning Culture, Less Regulation, Local Strategic Oversight, Lord Rose Report into NHS Leadership, Lord Rose Report on Leadership in the NHS, Lord Rose Report: Better Leadership for Tomorrow, Louise Shepherd: Chief Executive of Alder Hey Children’s NHS Foundation Trust - Cheshire and Merseyside STP Footprint Lead, Management Environment, Management Support, Management Too Tactical (Lacks Strategic Thinking), Many and Varied Messages From Central Government (Alleged), Mark Adams: Chief Officer of Newcastle Gateshead CCG - Northumberland Tyne and Wear STP Footprint Lead, Mark Rogers: Chief Executive of Birmingham City Council - Birmingham and Solihull STP Footprint Lead, Marks and Spencer, Mary Hutton: Accountable Officer of Gloucestershire CCG - Gloucestershire STP Footprint Lead, Mentoring, Mentoring of Managers and Future Leaders, Merger of Oversight Bodies, Michael Wilson: Chief Executive of Surrey and Sussex Healthcare NHS Trust - Sussex and East Surrey STP Footprint Lead, NHS Culture, NHS Culture Change, NHS England's Five Year Forward View (2014), NHS Five Year Forward View (5YFV), NHS Leadership, NHS Leadership Academy, NHS Leadership Academy (NHS LA), NHS Leadership Academy Moved From NHS England to Health Education England, NHS Leadership Review, NHS Reform, NHS Reform in England, NHS Trust Financial Deficits, NHS Vision and Ethos, Nick Hulme: Chief Executive of Ipswich Hospital NHS Trust - Suffolk and North East Essex STP Footprint Lead, Norfolk and Waveney STP Footprint Lead, Open and Supportive Culture, Oversight, Oversight and Monitoring, Oversight Bodies Fragmented, Patient Safety, Pauline Philip: Chief Executive of Luton & Dunstable University Hospital NHS Foundation Trust - Milton Keynes of Bedfordshire and Luton STP Footprint Lead, Performance Management, Proactive Professional Regulation, Professional Regulation, Professional Standards Authority, Professional Standards Authority: Re-Thinking Regulation, Quality Control, Quality of Care, Re-Thinking Regulation: Deregulation Less Regulation and Better Regulation, Reduction in Bureaucracy, Reforming the NHS From Within: Beyond Hierarchy, Regulation of Professionals, Relationship Between Professional and System Regulation, Removing Regulatory Barriers, Repercussions From the Francis Inquiry Report, Rethinking Regulation, Richard Samuel: Chief Officer of Fareham and Gosport CCG of South Eastern Hampshire CCG - Hampshire and the Isle of Wight STP Footprint Lead, Right-Touch Principles, Right-Touch Regulation, Rob Webster: Chief Executive designate of South West Yorkshire Partnership NHS Foundation Trust - West Yorkshire STP Footprint Lead, Robert Woolley: Chief Executive of University Hospitals Bristol NHS Foundation Trust - Bristol North Somerset South Gloucestershire STP Footprint Lead, Sarah Dugan: Chief Executive of Worcestershire Health and Care NHS Trust - Herefordshire and Worcestershire STP Footprint Lead, Shaping Culture, Silo Working, Simon Wright: Chief Executive of Shrewsbury and Telford Hospital NHS Trust - Shropshire and Telford and Wrekin STP Footprint Lead, Single Service-Wide NHS Communication Strategy, Sir Andrew Cash OBE: Chief Executive of Sheffield Teaching Hospitals NHS Foundation Trust - South Yorkshire and Bassetlaw STP Footprint Lead, Sir Andrew Morris: Chief Executive of Frimley Health NHS Foundation Trust - Frimley Health STP Footprint Lead, Sir Howard Bernstein: Chief Executive of Manchester City Council - Greater Manchester STP Footprint Lead, Space to Lead, Staff Training, Stephen Eames: Chief Executive of North Cumbria University Hospitals NHS Trust - West North and East Cumbria STP Footprint Lead, STP Footprints, Sustainability and Transformation Leaders, Sustainability and Transformation Plans (STPs), Target Culture, Target-Driven Priorities, Targets and Performance Management, Tim Goodson: Chief Officer of Dorset CCG - Dorset STP Footprint Lead, Toby Sanders: Accountable Officer of West Leicestershire CCG - Leicester of Leicestershire and Rutland STP Footprint Lead, Training and Capacity-Building, Training and Competency, Training and Education, Training and Support, Understanding What Works, Values-Based Culture, Workforce Development, Workforce Training
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The Foundations for a Patient-Centred NHS Learning Culture? (Department of Health / BBC News)
Summary This “Learning Not Blaming” report presents the government’s response to (i) the Francis Freedom to Speak Up review, (ii) the Morecambe Bay Investigation, and (iii) the Public Administration Select Committee’s report on clinical incidents. The common theme for addressing … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), In the News, Integrated Care, Local Interest, Management of Condition, National, NHS, NHS Improvement, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest
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Tagged Authority Gradients vs Freedom to Speak Up, Aviation Industry, Avoidable Harm, Avoidable Mortality, Avoidable Premature Mortality, BBC Leicester News, BBC Panorama, BBC Panorama: Doctors on Trial, Capacity and Capability of Regulators, Care Quality Commission, Care Quality Commission (CQC) Inspection Regime, Care Seven Days a Week, Charlie Massey: Chief Executive of GMC, Clinical Incident Investigations, Clinical Incidents in the NHS, Clinical Risk Recognition and Planning, Comfort Seeking Organisations, Commons Public Administration Select Committee (PASC), Complaints and Raising Concerns, Complaints Handling, Complexity in the Complaints System, Consequences of the Francis Inquiry Report, Continuous Learning Culture, Corporate Self-Interest (Ahead of Patients), Cover-Ups (Attributed), Culture, Culture and Leadership, Culture Change in the NHS, Culture of Candour, Culture of Safety, Cumbria, Cumbria Partnership NHS Foundation Trust, Delayed Problem Recognition, Doctor Hadiza Bawa-Garba, Dr Bill Kirkup CBE, Dr Mike Durkin: NHS England’s Director of Patient Safety, Dr Mike Durkin: Patient Safety Investigation Service, Duty of Candour, Elevated Weekend Hospital Mortality, Five Year Forward View, Five Year Forward View (NHS England), Former Health Secretary Jeremy Hunt, Francis Freedom to Speak Up Report, Freedom to Speak Up (FTSU) Report, Freedom to Speak Up Guardian, Freedom to Speak Up Guardians, Freedom to Speak Up Report, Freedom to Speak Up Report: Principle 1: Culture of Safety, Freedom to Speak Up Report: Principle 2: Culture of Raising Concerns, Freedom to Speak Up Report: Principle 7: Raising and Reporting Concerns, Freedom to Speak Up? (Whistleblowing Review), Furness General Hospital, Furness General Hospital Dementia Unit, Furness General Hospital in Cumbria, Furness General Hospital: Ramsay Unit, Health Systems in Transition (HiT), Healthwatch, Honesty and Transparency, Hospital Mortality, Hospital Mortality Rates, House of Commons Public Administration Select Committee (PASC), Implications of the Francis Inquiry Report, Improving Services For Patients: Not Defending the System, Incident Reporting, Independent National Officer, Independent National Officer (INO), Independent Patient Safety Investigation Service, Independent Patient Safety Investigation Service (IPSIS), Intelligent Transparency, IPSIS: Independent Patient Safety Investigation Service, Just Culture, Learning Culture, Learning for Improvement, Learning from Complaints, Learning From Errors and Failures in Care, Learning Not Blaming, Listening to Patients Families and Staff, Local Freedom to Speak Up Guardians, MBRRACE-UK (Mothers and Babies – Reducing Risk Through Audits and Confidential Enquiries Across the UK), Monitor, Morecambe Bay Inquiry, Morecambe Bay Investigation Report, Mortality at the Weekend, National Clinical Assessment Service (NCAS), Negative Culture, Never Events, NHS Accountability, NHS Corporate Self-Interest, NHS Culture, NHS England Never Events Taskforce, NHS Five Year Forward View (5YFV), NHS Managerial Self-Interest, NHS Micro-Climates, NHS Patient Safety Culture, NHS Trust Development Authority (NHS TDA), NHS Trust Development Authority (NTDA), NHS Trust Development Authority (TDA), No Harm Culture, Open and Honest Incident Reporting, Open and Supportive Culture, Openness, Over-Complexity, Over-Reliance on External Approval, Over-Reliance on External Judgments, Over-Reliance on Judgments of Others, Panorama (BBC TV), Panorama: Doctors on Trial, Parliamentary and Health Service Ombudsman, Patient Safety, Patient Safety in the NHS, Police: Complaints, Preventable Hospital Mortality, Problem Sensing, Problem Sensing Organisations (Versus Comfort Seeking Organisations), Public Administration Select Committee (PASC), Public Administration Select Committee Report into Clinical Incident Investigations, Recommendations for the University Hospitals of Morecambe Bay NHS Foundation Trust, Reducing Complexity, Reduction in Bureaucracy, Regulating Healthcare Systems, Regulating Healthcare Systems: Monitor, Regulation, Regulators, Regulators Sharing Information, Regulatory and Professional Bodies, Regulatory Gaps in Healthcare, Regulatory System, Repercussions From the Francis Inquiry Report, Report Into Maternity Care at Cumbria’s Furness General Hospital, Report of the Morecambe Bay Investigation, Reporting Culture, Reporting Mistakes, Rhona Flin: Aberdeen University, Rt Hon Jeremy Hunt MP: Former Secretary of State for Health, Scrutiny of Perinatal and Maternal Deaths, Second Mid Staffs: Furness General Hospital Parallels, Serious and Untoward Incidents (SUIs), Service Redesign, Seven Day Care in England, Seven Day Services, Small Business Enterprise and Employment Act 2015 (SBEEA), Speaking Up: Resolving NHS Complaints and Preventing Problems Recurring, Surgical Never Events, Target Culture, Target-Chasing (Hitting the Target Missing the Point), Transparency, Transparency and Accountability, Transparent Learning Culture, University Hospitals of Morecambe Bay NHS Trust, Unnecessary In-Hospital Deaths, User Complaints, Valuing Complaints, Weekend Effect, Weekend Mortality Rates, Weekend Services, Weekend Working, Whistleblowing, Workplace Culture
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Seven Day Working and Much More: Aiming for a More Patient-Centred, Transparent and Safe NHS (Department of Health)
Summary Health Secretary Jeremy Hunt has re-asserted his intention to pursue the New Deal for GPs, and seven day NHS services generally; if necessary by removing the weekend working opt-out in new hospital consultants’ contracts. NHS Improvement Plans for the … Continue reading →
Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, NHS, NHS Improvement, Northern Ireland, Nuffield Trust, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, Scotland, Standards, Statistics, UK, Universal Interest, Wales
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Tagged Alzira (Spain), Apollo (India), BBC Northern Ireland, BBC Northern Ireland Health News, BBC Wales, Booking Appointments, British Medical Association, Care Seven Days a Week, Clinical Incident Investigations, Competition Based on Patient Choice, Consequences of the Francis Inquiry Report, Continuous Learning Culture, Crowd Effect (Crowd Psychology), Crowd Herding, Culture and Leadership, Culture Change in the NHS, Culture of Safety, DDRB Recommendation for Removal of Consultant Weekend Opt-Out, Department of Cardiothoracic Surgery: University Hospitals Birmingham NHS Foundation Trust, Department of Informatics: University Hospitals Birmingham NHS Foundation Trust, Department of Primary Care and Population Health: University College London, DevoManc, Digital Innovation, Digital Innovations in Health, Dr Dan Poulter (Former Conservative Health Minister), Dr Johann Malawana: Former Chair of BMA Junior Doctors Committee, Dr Mike Durkin: NHS England’s Director of Patient Safety, Dr Mike Durkin: Patient Safety Investigation Service, Electronic Booking, Elevated Weekend Hospital Mortality, Extra Payments for Unsociable Working, Farr Institute of Health Informatics Research: University College London, Financial Sustainability in the NHS, Five Year Forward View, Five Year Forward View (NHS England), Former Health Secretary Jeremy Hunt, Francis Freedom to Speak Up Report, Freedom to Speak Up Report, Freedom to Speak Up? (Whistleblowing Review), Gary Caplin: Chief Executive of Virginia Mason Hospital (Seattle), Greater Manchester, Healthcare Financial Management Association, Healthcare Financial Management Association (HFMA), HFMA: Healthcare Financial Management Association, Honesty and Transparency, Implications of the Francis Inquiry Report, Independent National Officer, Independent National Officer (INO), Independent Patient Safety Investigation Service, Intelligent Transparency, International Buddying Programme, Junior Doctors Balloted on Seven Day Working Terms and Conditions, Junior Doctors: Contract Dispute of 2015, Kaiser Permanente, Keogh Review, Learning Culture, Learning Not Blaming, Lord Rose Report into NHS Leadership, Lord Rose Report on Leadership in the NHS, Lord Rose Report: Better Leadership for Tomorrow, Martha Lane Fox, Mayo Clinic, Medical Director of NHS England: Professor Sir Bruce Keogh, Medical Directorate: NHS England, Monitor, Morecambe Bay Investigation Report, Mortality at the Weekend, Never Events, New Deal, New Deal for General Practice, New Deal for Primary Care, News Manipulation and Intransigence, NHS Culture, NHS England, NHS Five Year Forward View (5YFV), NHS Leadership Academy Moved From NHS England to Health Education England, NHS National Information Board, NHS Patient Safety Culture, NHS Pay Review Body, NHS Pay Review Body (NHSPRB), NHS Services Seven Days a Week, NHS Trust Development Authority (NHS TDA), NHS Trust Development Authority (NTDA), NHS Trust Development Authority (TDA), Nigel Edwards: Nuffield Trust, No Harm Culture, Open and Supportive Culture, Opt-Outs (Consultant Contracts), Oral Statement to Parliament: Improving Safety Culture in the NHS (July 2015), Orchestrated Intransigence, Patient Choice, Patient Power 2.0, Patient Safety, Patient Safety in the NHS, Policy Issues Posed by Devolution, Procurement Patient Choice and Competition Regulations, Professional Standards, Professor Sir Bruce Keogh, Public Administration Select Committee Report into Clinical Incident Investigations, Public Administration Selection Committee, Quality and Outcomes Research Unit: University Hospitals Birmingham NHS Foundation Trust, QUORUM Metric for Comparing Hospital Death Rates, RCGP, Reduction in Bureaucracy, Repercussions From the Francis Inquiry Report, Report of the Morecambe Bay Investigation, Review Body on Doctors’ and Dentists’ Remuneration, Review Body on Doctors’ and Dentists’ Remuneration (DDRB), Royal College General Practice (RCGP), Rt Hon Jeremy Hunt MP: Former Secretary of State for Health, Scottish Government, Service Redesign, Seven Day Care in England, Seven Day NHS Pledge: Problem of Resources, Seven Day NHS Pledge: Problem of Staff Shortages, Seven Day NHS Pledge: Problem of Unwillingness or Incapacity for Doing More With Less, Seven Day NHS Pledge: Problem of Workforce Overload, Seven Day NHS Pledge: Problems Identified in Leaked Confidential Department of Health Review, Seven Day Services, Seven-Day GP Access, Seven-Day Hospital Services, Seven-Day NHS Services, Seven-Day Opening, Seven-Day Working, Simon Hamilton: Northern Ireland's Health Minister, Survivorship Models, Sustainability, Sustainable Funding, Sustainable Health and Care Services, System Re-Design, Transparency, Transparency and Accountability, Transparency and Devolution, Transparent Learning Culture, University College London, University Hospitals Birmingham NHS Foundation Trust, Unsociable Hours Payments, Virginia Mason Hospital: Seattle, Weekend Effect, Weekend Mortality Rates, Weekend Services, Weekend Working, Welsh Government
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Quality Improvement: Case Studies From Five NHS Trusts (Health Foundation)
Summary This Health Foundation report describes how five UK trusts tackled quality improvement. It provides a checklist to consider when planning, designing and delivering “improvement capability building programmes”. Full Text Link Reference Jones, B. [and] Woodhead, T. (2015). Building the … Continue reading →
Posted in Acute Hospitals, Charitable Bodies, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), Health Foundation, Integrated Care, National, NHS, Practical Advice, Quick Insights, UK
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Tagged 000 Safety Fellows (Health Foundation), 5, Alignment of Services Across Health and Social Care Sectors, Alignment With NHS Priorities, Ashridge Business School, Bright Ideas, Bright Ideas (Innovation), Clinical Microsystems Coaching Programme, Coaching and Mentoring, Connecting Care Programme, Continuing Imrovement, Continuous Improvement, Continuous Learning, Continuous Learning and Improvement, Continuous Learning Culture, Culture and Leadership, Culture Change, Culture of Safety, Culture of Zero-Harm, East London NHS Foundation Trust, Flow Cost Quality, GenerationQ, Group Coaching, Health Foundation Programmes, IHI Open School, IHI: Institute for Healthcare Improvement, Improvement Capability Building Programmes (Quality Improvement), Improving Patient Safety, Institute for Healthcare Improvement (IHI), Lack of Alignment in Organisation, Learning Reports (Health Foundation), Mental Health and Community Care in England, Mentorship, Microsystem Coaching Academy (MCA), Open and Supportive Culture, Organisational Culture, Patient Experience, Patient Safety, QI Culture, QI Projects, Quality, Quality Improvement, Quality Improvement Activity (QIA), Quality Improvement Approaches, Quality Improvement Fellowships, Quality Improvement Terminology, Quality Innovation, Redesigning Services, Reducing Harm, Royal Devon and Exeter NHS Foundation Trust, Safety Quality and Experience (SQE), Salford Royal NHS Foundation Trust, Scaling Up Improvement, Shaping Culture, Sheffield Teaching Hospitals NHS Foundation Trust, Sir David Dalton: Chief Executive of Salford Royal NHS Foundation Trust, South Eastern Health and Social Care Trust, South Eastern Health and Social Care Trust (SEHSCT), Spreading Improvement Ideas, Ulster Hospital in Dundonald. SEHSCT, Unipart Expert Practices, Where-What-How (Right Care Approach)
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Staff Engagement in the NHS (IPA)
Summary A report called “Meeting the Challenge: Employee Engagement and the Future of the NHS”, from the Involvement and Participation Association, indicates ways in which NHS trusts can improve staff engagement. It takes examples from eight trusts. “Research has shown … Continue reading →
Posted in Acute Hospitals, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), National, NHS, NHS Employers, Personalisation, Quick Insights, Standards, UK
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Tagged Active Engagement, Barriers to Engagement, Barriers to Involvement, Change Management and Empowerment, Clinical Engagement, Clinical Involvement in Policy Decisions, Countess of Chester Hospital NHS Foundation Trust, Derbyshire Healthcare NHS Foundation Trust, Employee Engagement in the NHS, Employee Voice, Employee Voice and Involvement, Enablement, Enabling Staff, Engagement on Quality, Frimley Park Hospital NHS Foundation Trust, Front Line Engagement, Guy's and St Thomas' NHS Foundation Trust, Human Resource Management, Involvement and Participation, Involvement and Participation Association (IPA), IPA, Kingston Hospital NHS Foundation Trust, Medical Engagement and Leadership, NHS Culture, NHS Staff Engagement Toolkit, NHS Staff Survey, Open and Supportive Culture, Organisational Culture, Oxleas Mental Health Trust, Oxleas NHS Foundation Trust, Partnership, Principles for Engagement, Royal Marsden NHS Foundation Trust, Salford Royal NHS Foundation Trust, Staff Advocacy, Staff Empowerment, Staff Engagement, Staff Motivation, Trade Unions and Partnership Working, Visible and Engaging Leadership, Workplace Culture
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Safeguarding Adults in Care Homes (SCIE Social Care TV)
Summary SCIE has produced a Social Care TV video about good safeguarding practice in a care home for older people specialising in dementia care. Full Text Link Reference SCIE (2013). Social Care TV. Safeguarding adults in care homes. London: Social Care Institute … Continue reading →
Posted in Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Management of Condition, Models of Dementia Care, National, Patient Care Pathway, Patient Information, Person-Centred Care, Practical Advice, Quick Insights, SCIE, Standards, UK, Universal Interest
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Tagged Active Listening, Adult Safeguarding, Adult Social Care, Adult Social Care Services, Care for Vulnerable Older People, Care Homes, Dementia Care in Care Homes, Education and Training, Hanover, Open and Supportive Culture, Protecting Vulnerable People, Safeguarding, Safeguarding Adults in Care Homes, Safeguarding Older People, SCIE Social Care TV, Social Care Institute for Excellence (SCIE), Social Care TV, Staff Training, Stages in Raising Concerns, The Green, Vulnerable Adults, Vulnerable Older People, Workforce Development, Workforce Training
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