Tag Archives: Patient-Centred Care

RCP’s Future Hospital Model: An Update (RCP)

Posted on September 28, 2014 by Dementia and Elderly Care News

Summary The Royal College of Physicians (RCP) earlier this month released a further document explaining their model for the future hospital. Roughly a year since publication of the original plan, and in readiness for the 2015 general election, the RCP … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Quick Insights, Royal College of Physicians, Standards, UK, Universal Interest | Tagged 10-Year Vision, 2015 Challenge: NHS Confederation, ACH: Acute Care Hub, Acute Care Coordinator, Acute Care Hub, Acute Care Hub (ACH), Acute Hospital Care, Admissions, Ageing Population, Alternatives to Hospital Admission, Balance Between Care by Specialists and Generalists, Barriers to Engagement, Barriers to Integration, Barriers to Joined-Up Care, Bed/Ward Moves, Beyond Institutional Boundaries, Care and Compassion, Care by Specialists and Generalists, Care focused on Prevention and Recovery, Care for Vulnerable Older People, Care of Frail Older People With Complex Needs, Care Seven Days a Week, Clinical Co-Ordination Centre, Clinical Coordination Centre, Clinical Coordination Centre (CCC), Clinical Leadership, Clinical Leadership for Cross Boundary Service Redesign, Clinical Quality Improvement, Clinician Citizenship, Collaboration, Collaborative Working, Communication, Community Care, Community-Based Rehabilitation Services, Compassionate Care, Complex Chronic Conditions, Complex Discharge Ward, Complex Needs, Comprehensive Geriatric Assessment (CGA), Consultant Input, Consultant Physicians, Continuity of Care, Coordinated Specialist Care, Culture of Compassionate Care, Delivering the Future Hospital, Discharge, Discharge Coordination, Discharge Planning, Discharge Support, Early Senior Review Across Medical Specialties, Early Supported Discharge (ESD), Early Supported Discharge Teams, Elderly Care Assessment Unit (ECAU), Electronic Patient Record (EPR), Electronic Patient Records: NHS, End to Silo Working, Enhanced Care, Enhanced Recovery Programmes, Evidence-Based Legislation, Expert Care and Assessment, Extended Roles for Physicians in the Community, Extension of Hospital Services Into the Community, Five Point Plan for Hospitals (RCP), Frailty Units, Future Hospital Commission, Future Hospital Explained, Future Hospital Principles, General Hospital Care, General Hospitals, Generalist Inpatient Pathways, Generalist Ward-Based Teams, Generalists, Geriatric Evaluation and Management Unit (GEMU), Good Communication, Handover, Health and Social Care Integration, High Dependency Unit (HDU), Holistic Care, Hospital Discharge, Hospital Discharge and Transfers, Hospital Reconfiguration, Hospital: More Than a Building (RCP), Hospital–Community Interface, Hospital’s Public Health Role, Improving Public Health, Information Sharing, Information to Revolutionise Care, Integrated Acute and Specialist Care Beyond the Hospital, Integrated Discharge Process, Integrating Health and Social Care, Intermediate Care, Joined-Up Care, Large Scale Tendering of Health Services (in England), Liaison Psychiatry Services, Long-Term Care (LTC), Long-Term Conditions (LTCs), MDTs: Multidisciplinary Teams, Medical Division, Medical Division Remit, Medical Leadership Competency Framework (MLCF), Medical Professionalism, Models of Integration, Multi-Disciplinary Team (MDT), Multidisciplinary CGA Approach, Multiple Health Issues, Multiple Needs, Multiple-Morbidities, Named Consultants, New Model of Care: Future Hospital Commission, New Model of Clinical Care (RCP), New Structures in the Future Hospital, NHS Confederation’s 2015 Challenge, NHS Service Reconfiguration, No Harm Culture, Ongoing Care, Optimal Assessment in Hospital, Out of Hours Services, Outliers, Outreach Services, Overcoming Barriers, Patient Discharge, Patient Experience, Patient-Centred Care, Patient-Centred Culture, Patient-Centred Vision, Payments to Drive Collaboration, Post-Discharge Activities, Post-Discharge Support, Preventative Care, Preventive Care, Primary / Secondary Care Interface, Principles of Patient Care (RCP), Principles of Service Redesign, Professor Sir Michael Rawlins: Chairman of Future Hospital Commission, Public Health, Public Health Agenda, Public Health Interventions, Rapid Access (‘Hot’) Clinics, RCP Acute Medicine Task Force, RCP’s Patient and Carer Network, Recovery, Rehabilitation Services, Royal College of Physicians (RCP), Royal College of Physicians of London, Safe and Compassionate Care, Seamless Care Between Settings, Self-Management, Self-Management in Chronic Illness, Self-Management Support, Service Redesign, Service Reviews, Seven-Day Services in Hospital, Seven-Day Services in the Community, Shared Decision-Making, Shared Responsibility, Single Medical Division, Specialist Inpatient Pathways, Stable Medical Teams, Support to Care Home Residents, Supporting Patients to Leave Hospital, Tackling Barriers to Innovation, Team Working, Teams, Urgent Care Centre (UCC), Vision of Patient Care: Future Hospital Commission, Vulnerable Older People | Leave a comment

House of Care Model: Improving Services for People with Long-Term Conditions (King’s Fund)

Posted on October 4, 2013 by Dementia and Elderly Care News

Summary This report explains the “house of care” coordinated service delivery model. This model is about delivering proactive, holistic and patient-centred care for people with long-term conditions. The report includes recommendations on collaborative working to improve care. A more active … Continue reading →

Posted in Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, King's Fund, Management of Condition, National, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged Active Engagement, Adult Social Care, Advancing Quality Alliance (AQuA), Agenda Setting, Agreed Care Plans, Barriers to Integration, Bolton Primary Care Trust, Care Plan, Care Planning, Care Planning to Population Commissioning, Clinical Leadership, Co-Creating Health, Co-Production, Collaboration, Collaborative Care, Collaborative Working, Community Health Trainers, Consultation and Relational Empathy (CARE), Cumbria Clinical Commissioning Group, Cumbria Partnership NHS Foundation Trust, Data Sharing, DESMOND, Engaged Informed Patients, Engagement, Expert Patients Programme, Health and Social Care Integration, Health Improvement, HealthWORKS Newcastle, House of Care, House of Care Model, Information Sharing, Integrated Care, Integrated Commissioning, Integrated Plan, Integrated Services, Integrated Teams, Integrated Whole System Services for People With Dementia, Integration, Integration of Health and Social Care, Kent County Council, Local Partnerships, Long Term Care, Long Term Care Revolution, Long-Term Care (LTC), Long-Term Conditions (LTCs), MAGIC (Making Good Decisions in Collaboration) Programme, Metrics to Incentivise Improvements, Nottingham City Hospital, Organisational Processes, Overcoming Barriers, Partners in Health (PIH), Partnership, Partnership and Collaboration, Partnership Working, Patient Assessment of Chronic Illness Care (PACIC), Patient Enablement Instrument (PEI), Patient Engagement, Patient Involvement, Patient Partnership in Care (PPIC), Patient-Centred Care, Patients Know Best, Pennine MSK Partnership, People Powered Health Programme, Personal Health Budgets, Personalised Care Planning, Personalised Care Plans, Population Commissioning, Primary Care, Professional Sharing, QIPP Right Care, Quality Institute for Self Management Education & Training (QISMET), Responsive Commissioning, Right Care Shared Decision Making, Self Help Nottingham, Self-Care, Self-Determination, Self-Directed, Self-Help, Self-Management, Self-Management Ability Scale (SMAS-30), Self-Management Support, Service Integration, Service User Involvement, Shared Decision-Making, Social Marketing, Social Prescribing, Staff Engagement, User Involvement, Whole System Integration, Whole System Patient Flows, Whole Systems Approach, Whole Systems Design, Whole Systems Redesign, Whole-System Approaches, Year of Care | 1 Comment

Overhaul of Hospital Care (BBC News / RCP / Future Hospital Commission)

Posted on September 12, 2013 by Dementia and Elderly Care News

Summary The Future Hospital Commission has recommended a radical re-structuring of care for frail elderly people with complex needs. There is a need to avoid multiple moves for patients with multiple morbidities after their admission to hospital. Instead of moving … Continue reading →

Posted in Acute Hospitals, BBC News, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, Models of Dementia Care, National, NHS, Non-Pharmacological Treatments, Patient Care Pathway, Person-Centred Care, Personalisation, Quick Insights, Royal College of Physicians, Standards, UK, Universal Interest | Tagged 11 Principles of Patient Care (RCP), ACH: Acute Care Hub, Acute Care Coordinator, Acute Care Hub, Acute Care Hub (ACH), Acute Care Toolkits (RCP), Acute Hospital Care, Admissions, AEC, Ageing Population, Alternatives to Hospital Admission, Ambulatory (Day Case) Emergency Care (AEC), Ambulatory Care, Ambulatory Emergency Care, Balance Between Care by Specialists and Generalists, Bed/Ward Moves, Beyond Institutional Boundaries, Care and Compassion, Care by Specialists and Generalists, Care focused on Prevention and Recovery, Care for Vulnerable Older People, Care of Frail Older People With Complex Needs, Care Seven Days a Week, Chief of Medicine, Clinical Co-Ordination Centre, Clinical Coordination Centre, Clinical Coordination Centre (CCC), Clinician Citizenship, Collaboration, Collaborative Working, Communication, Community Care, Community-Based Rehabilitation Services, Compassionate Care, Complex Chronic Conditions, Complex Discharge Ward, Complex Needs, Comprehensive Geriatric Assessment (CGA), Consultant Input, Consultant Physicians, Continuity of Care, Coordinated Specialist Care, Culture of Compassionate Care, Discharge, Discharge Coordination, Discharge Planning, Discharge Support, Early Senior Review Across Medical Specialties, Early Supported Discharge (ESD), Early Supported Discharge Teams, Elderly Care Assessment Unit (ECAU), Electronic Patient Record (EPR), Eleven Principles of Patient Care (RCP), Embedding Patient Experience in Service Delivery, Embedding Patient Experience in Service Design, End to Silo Working, Enhanced Care, Enhanced Recovery Programmes, Expert Care and Assessment, Extended Roles for Physicians in the Community, Extension of Hospital Services Into the Community, Faculty of Medical Leadership and Management, Frailty Units, Future Hospital Commission, Future Hospital Explained, Future Hospital Principles, Future Hospital Vision: 50 Recommendations, General Hospital Care, General Hospitals, Generalist Inpatient Pathways, Generalist Ward-Based Teams, Generalists, Geriatric Evaluation and Management Unit (GEMU), Good Communication, Handover, Health and Social Care Integration, High Dependency Unit (HDU), Holistic Care, Hospital Discharge, Hospital Discharge and Transfers, Hospital Reconfiguration, Hospital–Community Interface, Hospital’s Public Health Role, Information Sharing, Integrated Acute and Specialist Care Beyond the Hospital, Integrated Discharge Process, Integrating Health and Social Care, Intermediate Care, Liaison Psychiatry Services, Long-Term Care (LTC), Long-Term Conditions (LTCs), MDTs: Multidisciplinary Teams, Medical Division, Medical Division Remit, Medical Leadership Competency Framework (MLCF), Medical Professionalism, Multi-Disciplinary Team (MDT), Multidisciplinary CGA Approach, Multiple Health Issues, Multiple Needs, Multiple-Morbidities, Named Consultants, National Advisory Group on the Safety of Patients in England, National Early Warning Score, New Model of Care: Future Hospital Commission, New Model of Clinical Care (RCP), New Structures in the Future Hospital, NEWS: National Early Warning Score (RCP), NHS Service Reconfiguration, No Harm Culture, Ongoing Care, Optimal Assessment in Hospital, Out of Hours Services, Outliers, Outreach Services, Patient Discharge, Patient Experience, Patient Involvement in Research, Patient Participation, Patient Reported Outcome Measures (PROMs), Patient Safety, Patient-Centred Care, Patient-Centred Care: Eleven Principles, Patient-Centred Care: Four Principles, Patient-Centred Culture, Patient-Level Information and Costing System (PLICS), Patient-reported Experience Measures (PREMs) Tool, Post-Discharge Activities, Post-Discharge Support, Preventative Care, Preventive Care, Primary / Secondary Care Interface, Principles of Patient Care (RCP), Professor Sir Michael Rawlins: Chairman of Future Hospital Commission, Rapid Access (‘Hot’) Clinics, RCP Acute Medicine Task Force, RCP’s Patient and Carer Network, Rehabilitation Services, Rehabilitation Services for People with Complex Mental Health Needs, Safe and Compassionate Care, Seamless Care Between Settings, Service-Line Management (SLM), Service-Line Reporting (SLR), Seven-Day Services in Hospital, Seven-Day Services in the Community, Shared Decision-Making, Shared Responsibility, Single Medical Division, SNOMED Clinical Terms, Specialist Inpatient Pathways, Stable Medical Teams, Support to Care Home Residents, Supporting Patients to Leave Hospital, Team Working, Teams, Urgent Care Centre (UCC), Vision of Patient Care: Future Hospital Commission, Vulnerable Older People, Walk-in Centres | Leave a comment

Friends and Family Test Resources and the Patient-Centred Care Debate (Picker Institute / Reform / King’s Fund)

Posted on September 10, 2013 by Dementia and Elderly Care News

Summary National data from the NHS Friends and Family Test (FFT) is starting to be published regularly. The Picker Institute has produced a set of online resources to support healthcare staff in using / interpreting these FFT results. The resources … Continue reading →

Safeguarding Vulnerable People in the Reformed NHS (NHS Commissioning Board)

Posted on March 25, 2013 by Dementia and Elderly Care News

Summary This NHS Commissioning Board document replaces earlier guidance issued in September 2012. It explains how safeguarding will work in the NHS from April 2013. Full Text Link Reference NHS Commissioning Board (2013). Safeguarding vulnerable people in the reformed NHS: accountability … Continue reading →

Posted in Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Health Education England (HEE), Management of Condition, National, NHS, Patient Care Pathway, Quick Insights, Standards, UK, Universal Interest | Tagged Abuse of Vulnerable Adults (AVA), Accountability and Assurance, Adults at Risk of Harm, Capacity and Capability, Care Quality Commission, CCGs, CCGs: Clinical Commissioning Groups, Chief Nursing Officer (CNO), Clinical Commissioning Groups (CCGs), Clinical Lead for Safeguarding, Commissioning Support, Decision-Making Capacity, GPs, Health Care Reform, Leadership, Local Safeguarding Children Boards (LSCBs), Mental Capacity, Mental Capacity Act 2005, Named GPs, NHS Commissioning Board (NHSCB), NHS Reform, NHS Trust Development Authority (NHS TDA), NHSCB, Patient-Centred Care, Protecting a Person Without Consent (with Compulsion), Protection, Public Health England (PHE), QSGs: Quality Surveillance Groups, Quality Surveillance Groups (QSGs), Reform, Reformed Commissioning System, Safeguarding, Safeguarding Adults at Risk, Safeguarding Adults Boards (SABs), Safeguarding Boards, Safeguarding Clinical Leadership and Support, Safeguarding in the NHS, Safeguarding of Vulnerable Adults (SOVA), Safeguarding Older People, Vulnerable Adults | Leave a comment

Everyone Counts: Planning for Patients (NHS Commissioning Board / NHS Choices)

Posted on December 21, 2012 by Dementia and Elderly Care News

[Brief references to many of these items feature in Dementia and Elderly Care: the Latest Evidence Newsletter (RWNHST), Volume 3 Issue 5, January 2013]. Summary The NHS Commissioning Board’s “Everyone Counts: Planning for Patients 2013/14” report covers the incentives and … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, Mental Health, National, NHS, NHS Digital (Previously NHS Choices), Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest | Tagged Academic Health Science Networks (AHSNs), Care Seven Days a Week, Case Finding for Patients with Dementia, CCGs, Clinical Commissioning Group Outcomes Indicators, Clinical Commissioning Groups (CCGs), Clinical Outcomes, Clinical Senates, Commissioning for Quality and Innovation (CQUIN) Indicators, Commissioning Support Service (CSS), CQUIN Dementia Goal, CQUIN Frameworks, CQUIN: NHS Safety Thermometer, CQUINs, Dementia Case Finding, Dementia CQUIN, Dementia CQUIN: FAIR (Find; Assess and Investigate; Refer), Elderly Human Rights, FAIR (Find; Assess and Investigate; Refer), FFT: Friends and Family Test, Friends and Family Test (NHS), GP IT Services, GP IT Services Commissioning, GP Systemsof Choice (GPSoC), Health and Wellbeing Boards, Health Inequalities, Human Rights, HWBs, Liberating the NHS: Transparency in Outcomes, Local Professional Networks, Long-Term Conditions, Long-Term Conditions (LTCs), Measuring Patient Experience, Mental Health Services, National Dementia CQUIN, National Quality Dashboard, Networks, NHS Commissioning Board, NHS Commissioning Board (NHSCB), NHS Constitution, NHS Constitution: Updated 2012, NHS Friends and Family Test, NHS Future Forum, NHS Mandate, NHS Outcomes Framework, NHS Safety Thermometer, NHS Safety Thermometer CQUIN 2012/13, NHS Safety Thermometer Goal, NHS Standard Contract, NHSCB, Operational Delivery Networks (ODNs), Outcome-Based Commissioning, Outcomes, Patient Care, Patient Choice, Patient Complaints, Patient Experience, Patient Opinion, Patient Rights, Patient Satisfaction, Patient-Centred Care, Pressure Sores, Primary Care IT Services Operating Model, QIPP, Quality Innovation Productivity and Prevention (QIPP), Quality Premium, Strategic Clinical Networks (SCNs), Transparency, Transparency and Accountability, Venous Thromboembolism, VTE (Venous Thromboembolism), VTE CQUIN, Weekend Effect | Leave a comment

Hospitals on the Edge? Time for Action (BBC News / NHS Choices / RCP Report)

Posted on September 14, 2012 by Dementia and Elderly Care News

[A version of this item appears in: Dementia: the Latest Evidence Newsletter (RWHT), Volume 3 Issue 2, September 2012]. Summary A report from the Royal College of Physicians points out that the triple effect of rising demand, increasingly complex cases and falling bed … Continue reading →

Posted in Acute Hospitals, BBC News, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), Health Education England (HEE), In the News, National, NHS, NHS Digital (Previously NHS Choices), Patient Care Pathway, Person-Centred Care, Quick Insights, Royal College of Physicians, Standards, UK, Universal Interest | Tagged 24-Hour Crisis Support, Access to Primary Care, Access to Primary Care At Night and Weekend, Acute Care, Acute Hospital Care, Acute Hospitals, BBC Health News, Behind the Headlines, Care in General Hospitals, Care Seven Days a Week, Clinical Audits, Continuity of Care: Older Hospital Patients (King’s Fund), Dementia Care in Acute General Hospitals, Dementia Care in Acute Settings, Dementia Care in General Hospitals, Dignity, Dignity in Dementia, Education and Training, Electronic Patient Records: NHS, Emergency Admissions, General Hospital Care, General Hospitals, Generalism, Hospital Admission Rates, Hospital Emergency Departments, Long-Term Conditions, Long-Term Conditions (LTCs), Medical Education and Training, Medical Generalism, Multimorbidity, Multiple-Morbidities, New Deal, NHS Digital (Previously NHS Choices), NHS Electronic Patient Records, NHS Workforce, Older Hospital Patients: Continuity of Care (King’s Fund), Out of Hours Care, Patient Care, Patient-Centred Care, Patients with Dementia in Primary Care, Preventable Hospital Admissions, Primary Care, RCP, RCP: Royal College of Physicians, Redesigning Care Pathways, Redesigning Services, Service Redesign (Telehealth), Work Patterns, Workforce Planning and Development | Leave a comment

NHS Patient Feedback Challenge (NHS Institute / Department of Health)

Posted on June 25, 2012 by Dementia and Elderly Care News

Summary This one year programme aims to find and spread new approaches using feedback from patients (and families and carers) to improve services. The NHS Patient Feedback Challenge has appointed a panel of experts who will judge potential schemes and … Continue reading →

Posted in Acute Hospitals, Community Care, Department of Health, For Nurses and Therapists (mostly), National, NHS, NHS Confederation, Patient Care Pathway, Proposed for Next Newsletter, Quick Insights, Standards, UK, Universal Interest | Tagged Ipsos Mori, Marks and Spencer, NHS Institute, NHS North West, NHS Patient Feedback Challenge, Northumbria Healthcare NHS Foundation Trust, Nursing Quality Forum, Pathfinder Healthcare Developments CIC, Patient Experience, Patient Experience Measurement System, Patient Feedback, Patient Opinion, Patient-Centred Care, Public and Patient Experience and Engagement: Department of Health, Universities of Dundee and St Andrews | Leave a comment

Acute Hospital Care for Older People: Leadership, Culture Change and Quality (Sheffield Institute for Studies on Ageing / NIHR SDO)

Posted on May 6, 2012 by Dementia and Elderly Care News

Summary Attempts to ensure high quality and dignified care for vulnerable groups of service users, such as frail older people and those with dementia, have been an enduring challenge for nearly 50 years in the NHS. Indeed, a range of … Continue reading →

Posted in Acute Hospitals, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), National, NHS, NIHR, NIHRSDO, Person-Centred Care, Proposed for Next Newsletter, Standards, UK, Universal Interest | Tagged Age Discrimination, Ageism, Avery Healthcare Group Ltd., Bed-Blockers, Culture Change, Dignity, Dignity and Nutrition Reports, Dignity Challenge (Social Care Institute for Excellence, Dignity in Dementia, Dignity Nurses, Dignity: At the Heart of Everything We Do Campaign (RCN, Enriched Environments, Frequent Flyers, Impact of Pace, Impoverished Environments, Incurables, Institute of Work Psychology (University of Sheffield), Leadership, Metrics to Meaning, National Institute for Health Research (NIHR), National Service Framework (NSF) for Older People, NIHR, Nursing Team Climate, Older Peoples’ Rehabilitation and Assessment (OPRA), Organisational Culture and Climate, Patient-Centred Care, Patients Not Numbers; People Not Statistics (Patients’ Association, Personal Social and Psychological Implications of Illness, Poor Law Institutions, Rapid Assessment and Discharge Scheme (RADS): Pace Exemplified, Relationship-Centred Care, Senses Framework, Shaping Culture, Sheffield Institute for Studies on Ageing (University of Sheffield), Sue Ryder Centre for the study of Supportive Palliative and End of Life Care (University of Nottingham), The Productive Ward, Toolkit for Culture Change: Rearranging Deckchairs on the Titanic, Urgency: the Enemy of Importance, Workhouses | Leave a comment

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Hospitals on the Edge? Time for Action (BBC News / NHS Choices / RCP Report)

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