Tag Archives: Patient Complaints

Clinical Commissioning Groups (Regional Voices / VONNE / House of Commons Library / NHS England / NHS Clinical Commissioners / ICSA / NICE / King’s Fund)

Summary The Regional Voices network in the North East, VONNE, has produced briefings to help the voluntary sector to understand the reformed health and care system. While they contain region-specific information for the North East, they are of nation-wide interest … Continue reading

Posted in Charitable Bodies, Commissioning, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Integrated Care, King's Fund, Management of Condition, National, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Practical Advice, Proposed for Next Newsletter, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

CQC Monitoring of the Mental Health Act (BBC News / CQC)

Summary The number of people in England detained under the Mental Health Act has risen by 12% during the past five years, according to the Care Quality Commission (CQC). The Mental Health Act was used over 50,000 times to detain patients … Continue reading

Posted in Acute Hospitals, BBC News, Community Care, CQC: Care Quality Commission, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Mental Health, National, NHS, Quick Insights, Standards, Statistics, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Review of the NHS in 2013: a Year of Landmark Reports and Reforms (BBC News)

Summary This BBC News article provides a handy recap of the important changes announced for the NHS during this year, as marked by a succession of ground-breaking reports: February 2013: The Francis Inquiry into the Stafford Hospital scandal. The government commissioned … Continue reading

Posted in Acute Hospitals, BBC News, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, NHS, NHS England, Patient Care Pathway, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

NHS Complaints Review Report (BBC News)

Summary The government-backed review investigating how the NHS in England handles complaints has been published. An achievement of this review is to have persuaded twelve important organisations to sign-up to a series of pledges. Recommendations include improving quality of care, improving how … Continue reading

Posted in Acute Hospitals, BBC News, CQC: Care Quality Commission, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Health Education England (HEE), In the News, National, NHS, NHS England, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Chief Inspector of Hospitals Announces Inspection Plans (CQC)

Summary The Care Quality Commission (CQC) is overhauling how it inspects hospitals following the Keogh Review. Professor Sir Mike Richards, Chief Inspector of Hospitals, has decided the revised hospital inspection plans will commence in August 2013. The inspection methodology behind … Continue reading

Posted in Acute Hospitals, Commissioning, CQC: Care Quality Commission, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), In the News, Local Interest, National, New Cross Hospital, NHS, Patient Care Pathway, Person-Centred Care, Quick Insights, Royal Wolverhampton NHS Trust, Standards, UK, Universal Interest, Wolverhampton | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Care Quality Commission Guide for Patient Participation Groups (CQC)

Summary The Care Quality Commission (CQC) has published a guide for patient participation groups (PPGs). It explains what patient participation groups (PPGs) are meant to do, and what is involved when the CQC inspects their GP practices. Section headings in this … Continue reading

Posted in Community Care, CQC: Care Quality Commission, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Local Interest, National, NHS, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment