Tag Archives: Patient Experience Programme

Patient Experience Overall Measure: Health Statistics Notes and Guidance (Department of Health)

Summary Documents have been produced by the Department of Health to supply further technical information, notes and guidance relating to the patient experience overall measure. These guides cover methodology, user engagement in patient experience statistics, and a quality statement on … Continue reading

Posted in Acute Hospitals, Community Care, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), National, NHS, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, Statistics, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Patient Experience Overall Measure: Supporting MS Excel Tools (Department of Health)

Summary The Department of Health has released a toolkit to help NHS managers and the general public understand the patient experience score. The toolkit makes it possible to examine the extent to which scores vary between NHS organisations. Read more: Patient experience overall … Continue reading

Posted in Department of Health, National, NHS, Person-Centred Care, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , | Leave a comment

Transforming Patient Experience (NHS Institute for Innovation and Improvement)

[A version of this item appears in: Dementia: the Latest Evidence Newsletter (RWHT), Volume 2 Issue 9, April 2012]. Summary This NHS Institute for Innovation and Improvement online resource is designed to assist in improving NHS patients’ experiences of the care they … Continue reading

Posted in Acute Hospitals, Community Care, For Nurses and Therapists (mostly), King's Fund, National, NHS, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment