Tag Archives: Patient Satisfaction

NICE Guidance on Best Interests Decision-Making and Mental Capacity: Theory and Practice? (NICE / British Journal of Psychiatry)

Posted on October 15, 2018 by Dementia and Elderly Care News

Summary The National Institute for Health and Care Excellence (NICE) has released a guideline covering decision-making in adults, over 16 years of age, who may lack capacity. The aim to support people to exercise their own decision-making where they have the capacity, and … Continue reading →

Annual Reviews of Avoidable Harm in Hospitals / Weekly NHS Reviews (BBC News / Department of Health)

Posted on February 10, 2015 by Dementia and Elderly Care News

Summary Health Secretary Jeremy Hunt has announced a programme of annual reviews into avoidable deaths in English hospitals. The plan is to improve patient safety and promote the culture of openness and honesty in the NHS. Full Text Link Reference … Continue reading →

Posted in Acute Hospitals, BBC News, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Integrated Care, Management of Condition, National, NHS, Person-Centred Care, Quick Insights, Standards, Statistics, UK, Universal Interest | Tagged Accountability in Health and Social Care, Action Against Medical Accidents, Acute Care, Acute Hospital Care, Acute Hospitals, Alignment of Services Across Health and Social Care Sectors, Annual Reviews of Avoidable Harm in Hospitals, Avoidable Harm, Avoidable Hospital Mortality, Avoidable Mortality, Basildon and Thurrock University Hospitals NHS Foundation Trust, Bernard Jenkin: Chair of House of Commons Public Administration Select Committee, Buckinghamshire Healthcare NHS Trust, Buddying, Buddying Schemes, Burton Hospitals NHS Foundation Trust, Care in General Hospitals, Chief Medical Examiners, Clinical Incidents in the NHS, Colchester Hospital University NHS Foundation Trust, Commons Public Administration Select Committee (PASC), County Hospital Louth, Dame Julie Mellor: Parliamentary and Health Ombudsman Service, Deaths Associated with Hospitalisation, Delayed Discharges, Dr Foster, Dr Foster Intelligence, Dr Katherine Rake OBE, East Lancashire Hospitals NHS Trust, Eric Pickles: Communities Secretary, Former Health Secretary Jeremy Hunt, General Hospital Care, General Hospitals, General Medical Wards, George Eliot Hospital NHS Trust, Governance, Governance and Accountability, Grantham and District Hospital, Health and Social Care, Health and Social Care Integration, Health and Social Care Leaders, Hospital Standardised Mortality Ratios (HSMRs), House of Commons Public Administration Select Committee, House of Commons Public Administration Select Committee (PASC), Imperial College (Dr Foster Unit), Integration of Health and Social Care, Investigative Capacity for NHS Patient Safety, Joined-Up Care, Keogh Mortality Review, Keogh Review, Lincoln County Hospital, Medical Accidents, Medical Accidents: Investigation, Medway NHS Foundation Trust, Never Events, Never Events Data, NHS England's Sign Up to Safety Campaign, NHS Medical Accidents Investigation Unit (Proposal), NHS Trusts and Foundation Trusts in Special Measures: 18 Months On, North Cumbria University Hospitals NHS Trust, Northern Lincolnshire and Goole Hospitals NHS Foundation Trust, Northern Lincolnshire and Goole NHS Foundation Trust, Oliver Letwin: Cabinet Office Minister, Openness and Transparency, Openness. Transparency, Parliamentary and Health Service Ombudsman (PHSO), Patient and Public Participation, Patient Care, Patient Safety, Patient Satisfaction, Patient-Safety-Related Hospital Deaths in England, Pilgrim Hospital Boston, Preventable Hospital Deaths, Preventable Hospital Mortality, Proactive Weekly NHS Performance Reviews, Professor Nick Black, Providers, Public Administration Select Committee (PASC), Quality Improvement, Quality of Care, Rt Hon Jeremy Hunt MP: Former Secretary of State for Health, Sherwood Forest Hospitals NHS Foundation Trust, Sign up to Safety, Sign Up to Safety Campaign, Simon Stevens: Chief Executive of NHS England, Sir Jeremy Heywood, Summary Hospital-level Mortality indicator (SHMI), Surgical Never Events, Tameside NHS Foundation Trust, Transitions Between Health and Social Care, Transparency and Accountability, Troubleshooting Reviews of NHS Performance, United Lincolnshire Hospitals NHS Trust, Weekly Ministerial-Level Troubleshooting Reviews of NHS Performance, Weekly NHS Reviews: De-Weaponising the NHS | Leave a comment

Improvements for Patients at NHS Trusts in Special Measures (Monitor / CQC / NHSTDA)

Posted on August 23, 2014 by Dementia and Elderly Care News

Summary Monitor, the Care Quality Commission and the NHS Trust Development Authority have published a report on the progress made at the 11 trusts placed in special measures in July 2013. Practical measures resulting in significant changes include recruitment of extra staff, use of … Continue reading →

Patient Empowerment (All Party Parliamentary Group)

Posted on May 19, 2014 by Dementia and Elderly Care News

Summary A recent All Party Parliamentary Group(s) report explains the benefits from the global patient empowerment movement. The aim is to promote a more active role for individuals in their own healthcare. Full Text Link Reference Patient empowerment: for better … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, International, Management of Condition, National, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Standards, Systematic Reviews, UK, Universal Interest, World Health Organization (WHO) | Tagged Active Engagement, All Party Health Group, All Party Parliamentary Group(s), APPG on Global Health, APPG on Global Tuberculosis, APPG on HIV/AIDS, APPG on Patient and Public Involvement in Health and Social Care, APPG on Population Development and Reproductive Health, Australia, Australian Commission on Safety and Quality of Healthcare, Avoidable Rehospitalisations, Bangladesh, Barriers to Engagement, Barriers to Involvement, Berkshire Healthcare NHS Foundation Trust, BEUC: The European Consumer Organization, Care Companion Programme (Narayana Hrudayalaya Hospital in India), Care Companion Project, Care Companion Project: India, Carer Satisfaction, Choice, Chronic and Severe Illness, Chronic Care, Co-Production, Cumbria Partnership NHS Foundation Trust, Danish Society for Patient Safety, Denmark, Department for International Development, DFID: Department for International Development, Economic Sustainability, Economics of Co-Production, Empowerment, Engagement, EPP: Expert Patients Programme, European Health Futures Forum, European Society for Quality in Healthcare, Evidence for Action, Expert Patient Programme, Fondazione Piero e Lucille Corti Onlus, General Practice and Primary Care: University of Glasgow, Glasgow, Global Context, Global Leadership, Global Outlook, Global Perspectives on Healthcare, Health Decision Sciences Centre at Massachusetts General Hospital, Health Literacy, Healthy Behaviours, HMP Grendon, Holistic Approaches, Holistic Quality Improvement, Improving Patient Safety, India, Informed Medical Decisions Foundation, Institute of Health and Wellbeing: University of Glasgow, International Alliance of Patients’ Organizations, INVOLVE: Public Involvement in Research, JAMA Internal Medicine, John D Stoeckle Centre for Primary Care Innovation: Massachusetts General Hospital, Just Ask, Just Ask Campaign: Denmark, Knowledge and Evaluation Research Unit: Mayo Clinic, Kwame Nkrumah University of Science and Technology, Liam Donaldson: WHO Envoy for Patient Safety, Littlefox Communications, Local Empowerment, Luke O’Shea: Head of Patient Participation at NHS England, Maikhanda Trust, Malawi, Mandate to NHS England, Marie Stopes International, Massachusetts General Hospital, Mayo Clinic, Mayo Clinic Center for the Science of Healthcare Delivery, MI: Motivational Interviewing, Narayana Health, National Coproduction Advisory Group, National Voices, Nepal, NHS Constitution, NHS Continuing Healthcare, NHS Expert Patient Programme (EPP), NHS Fife: One Size Fits One, NHS Mandate, Nigeria, Non-Involvement, Participatory Women’s Groups (Bangladesh India Malawi and Nepal), Partnering with Patients Families and Communities for Health, Partnerships With Patients and Consumers, Patient Choice, Patient Empowerment, Patient Empowerment Movement, Patient Engagement, Patient Engagement Strategies, Patient First Ambassadors (Australia), Patient Focus, Patient Handbook: A Patient’s Guide to a Safer Hospital Stay, Patient Held Records (Denmark and Malawi), Patient Involvement, Patient Involvement in Research, Patient Safety, Patient Satisfaction, Patients for Patient Safety Canada, Patients' Co-Ownership of Medical Records, PDA: Patient Decision Aid, Personal Health Budgets (PHBs), Preventable Hospital Admissions, Public Involvement in Research (INVOLVE), Quality and Sustainability, Readmissions for Patients with Long Term Conditions, Reducing Early Hospital Readmissions, Respectful Maternity Care (Nepal and Nigeria), RMC: Respectful Maternity Care, Scaling Up Shared Decision-Making (USA), Scotland, SDM: Shared Decision Making, Self Management of Chronic Disease, Self-Administration, Self-Care, Self-Determination, Self-Directed Services, Self-Directed Support, Self-Help, Self-Management in Chronic Illness, Service User Involvement, Sheffield-Gulu Mental Health Partnership, St Louis University School of Medicine, Stockholm Research Network: Patient Power, Strategies for Informing Educating and Involving Patients, Sustainability, Sustainable Health and Social Care, TASO: The AIDS Support Organisation, Telehealth and Self Care, Transparency, TrygFonden, Uganda, United Nations, University of Central Lancashire, University of Minnesota, US National Institutes of Health (NIH), User Involvement, White Ribbon Alliance, WHO Collaborating Centre for Mental Health, WHO Patient Safety Programme, World Health Organization, World Health Organization’s Patients for Patient Safety Programme, World Innovation Summit for Health (WISH) | Leave a comment

The Four Health Systems in the UK Compared (Health Foundation / Nuffield Trust / BBC News)

Posted on April 16, 2014 by Dementia and Elderly Care News

Summary The Nuffield Trust and the Health Foundation have jointly assessed the performance of the four health systems of the UK over the last two decades since devolution. There have been significant improvements in performance in all regions, as measured … Continue reading →

Posted in BBC News, Charitable Bodies, For Researchers (mostly), Health Foundation, In the News, National, NHS, Northern Ireland, Nuffield Trust, Quick Insights, Scotland, Standards, Statistics, UK, Universal Interest, Wales | Tagged Ambulance Response Rates, Ambulance Response Times, Ambulance Services, Amenable Mortality, Assessing Quality, Avoidable Mortality, Barnett Formula, BBC Health News, BBC Wales, Benchmarking Against Kaiser Permanente, British Social Attitudes Survey, Calman Commission for Scotland, Changes Since UK Devolution, Childhood Immunisation 2011/12, Comparing Health Systems, Cross-Country Comparisons, Day-Cases, Devolution (UK), GPs (WTE Headcount), Health Reform Evaluation Programme, Health Spending Per Head, HEAT (Health Improvement Efficiency Access and Treatment), Hospital Doctors (WTE), Hospital Waiting Times, Inequalities in Life Expectancy, Inpatients, Life Expectancy, Life Expectancy at Birth, Measuring Outcomes, Mortality, Mortality Rates for Deaths with MRSA, NHS Productivity, NHS Waiting Times, Non-Clinical Staff (WTE), North East, North East of England, Nurse Staffing Levels, Nurses (WTE), Outcomes, Outpatients, Patient Choices Available, Patient Rated Outcome Measures (PROMs), Patient Satisfaction, Performance Comparisons, Policy Context, Policy Issues Posed by Devolution, Preventable Mortality, Productivity, Public Expenditure on Health, Public Expenditure Statistical Estimates, Quality, Quality: Outcomes, Renal Audit Survival, Report from the Holtham Commission, Satisfaction, Satisfaction with Aspects of the NHS, Seasonal Influenza Vaccination Uptake, Selected Procedures Per 10000 Population, Silk Commission for Wales, Stroke Audit, Stroke Care, Trends (Post Devolution), UK NHS Performance, Uptake of Screening for Breast Cancer, Use of Acute Beds Per 1000 Population, Waiting Time (Median and 90th Percentile Selected Procedures), Waiting Time (RTT), Waiting Times, Waiting Times in Wales, Winter Influenza Vaccination | Leave a comment

All About Me Board: Knowing the Patient (Journal of Gerontological Nursing / BBC News / NHS England)

Posted on January 9, 2014 by Dementia and Elderly Care News

Summary This short article briefly discusses the importance of knowing the patient with dementia as an individual, with unique requirements, preferences, likes, dislikes and interests. Full Text Link Reference Fick, DM. DiMeglio, B. McDowell, JA. (2013). Do you know your … Continue reading →

Posted in Acute Hospitals, For Carers (mostly), For Nurses and Therapists (mostly), International, Management of Condition, Models of Dementia Care, NHS England, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, Universal Interest | Tagged About Me Document, All About Me Board, BBC Health News, Collecting Information about the Person with Dementia, Compassionate Care, Culture of Compassionate Care, Dr. Kate Granger, Enabling Compassionate Care in Acute Hospital Settings, Hello My Name Is... Campaign, Hellomynameis Campaign, Information About the Person with Dementia, Jane Cummings: Chief Nursing Officer for England, Journal of Gerontological Nursing, Knowing the Patient, Patient Experience, Patient Satisfaction, Snapshot of the Person with Dementia, This is Me, This is Me: Person-Centred Care | Leave a comment

Quality Improvement Approaches for Health and Care (Health Foundation / BMJ Quality and Safety / Journal of Oncology Practice / IHI / BMJ)

Posted on October 7, 2013 by Dementia and Elderly Care News

Summary This Health Foundation has produced a guide to the main approaches to improving quality, explaining the origins and underlying principles of the dominant schools of thought. The efficacy and applicability of these ideas for healthcare are discussed. Full Text Link … Continue reading →

Tag Archives: Patient Satisfaction

NICE Guidance on Best Interests Decision-Making and Mental Capacity: Theory and Practice? (NICE / British Journal of Psychiatry)

Improvements for Patients at NHS Trusts in Special Measures (Monitor / CQC / NHSTDA)

All About Me Board: Knowing the Patient (Journal of Gerontological Nursing / BBC News / NHS England)

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