Tag Archives: Picker Institute Principles of Patient-Centred Care

NHS Friends and Family Test: Publishing Results (Department of Health)

Summary This guidance helps providers of NHS funded services to calculate and present NHS friends and family test results. Full Text Link Reference Department of Health (2013). The NHS friends and family test: publication guidance. Leeds: Department of Health, February … Continue reading

Posted in Acute Hospitals, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), National, NHS, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Shared Decision-Making: NHS East Midlands Pathfinder Project (Picker Institute Europe)

Summary This report investigates how to improve shared decision-making within local health services. Recommendations suggested include sharing successes, preparing for multi-disciplinary and multi-agency working, senior leadership support and (in the NHS East Midlands) operationalising the Midlands and East SHA’s “patient … Continue reading

Posted in Community Care, For Researchers (mostly), For Social Workers (mostly), NHS, Person-Centred Care, Practical Advice, Proposed for Next Newsletter, Quick Insights, Standards, UK | Tagged , , , , , , , , , , , , , , | Leave a comment

NHS Friends and Family Test: Implementation Guide (Department of Health)

Summary This guidance explains how to put the national friends and family test into practice in the NHS. It is aimed initially at NHS acute services, for use with inpatients and patients discharged from A&E. Data collection should be in … Continue reading

Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), National, NHS, Person-Centred Care, Practical Advice, Proposed for Next Newsletter, Quick Insights, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Transforming Patient Experience (NHS Institute for Innovation and Improvement)

[A version of this item appears in: Dementia: the Latest Evidence Newsletter (RWHT), Volume 2 Issue 9, April 2012]. Summary This NHS Institute for Innovation and Improvement online resource is designed to assist in improving NHS patients’ experiences of the care they … Continue reading

Posted in Acute Hospitals, Community Care, For Nurses and Therapists (mostly), King's Fund, National, NHS, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

NHS Patient Experience Framework (Department of Health)

Summary This guidance outlines the areas of most importance to patients’ experience of NHS services. They are: Respect for patient-centred values, preferences, and expressed needs. Coordination and integration of care across the health and social care system. Information, communication, and … Continue reading

Posted in Department of Health, For Nurses and Therapists (mostly), National, NHS, Practical Advice, Quick Insights, UK, Universal Interest | Tagged , , , | Leave a comment