Tag Archives: Seldom Heard Groups

Engagement Cycle: Updated and Under New Ownership (InHealth Associates / Centre for Patient Leadership)

Posted on August 16, 2014 by Dementia and Elderly Care News

Summary The engagement cycle is a commissioning tool aimed at promoting better engagement with patients and the public. The online “Engagement Cycle” resource helps commissioners to engage patients, carers and the public in decisions about local health services. It has … Continue reading →

Healthwatch England Strategy and Business Plan (Healthwatch England)

Posted on August 15, 2014 by Dementia and Elderly Care News

Summary The Healthwatch England strategy (“Healthwatch England Strategy 2014-16”) and business plan (“Healthwatch England Business Plan 2014-15”) have been published. Full Text Link Reference Healthwatch England Strategy 2014 – 16. London: Healthwatch England, July 2014. Full Text Link Reference Healthwatch … Continue reading →

Posted in Commissioning, Community Care, For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Local Interest, National, Quick Insights, Standards, UK, Universal Interest | Tagged Accessing Formal Complaints System, Better Care Fund, Community Empowerment, Community Engagement, Community Involvement, Consumer Champion for Health and Social Care, Consumer Index, Diversity and Inclusion, Empowerment, Engagement Between NHS Clinicians and Finance Professionals, Health and Social Care Act (2012), Health and Social Care Reform, Healthwatch England, Healthwatch England Business Plan 2014-15, Healthwatch England Strategy 2014-16, Healthwatch England: the Consumer Champion for Health and Social Care, Healthwatch Network, Information and Signposting Services, Local Empowerment, Local Government Association, Local HealthWatch, Monitor, NHS Health and Social Care Act (2012), Participatory and Citizen Involvement, Patient and Public Involvement, Patient Empowerment, Patient Engagement, Public Engagement Exercises, Review of NHS Complaints System, Seldom Heard Groups, Service User Involvement, Signposting, User Involvement, Voluntary and Community Sector, Voluntary and Community Sector Organisations | Leave a comment

Co-Production in Adult Social Care (SCIE)

Posted on November 3, 2013 by Dementia and Elderly Care News

Summary Co-production promises to make an important contribution towards solving the many challenges facing social care, including pressures to improve: (i) the cost-effectiveness of services, (ii) user and carer experience, (iii) community capacity and (iv) better integration of health and care. This … Continue reading →

Posted in Charitable Bodies, Commissioning, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), Integrated Care, Management of Condition, National, Patient Care Pathway, Person-Centred Care, Personalisation, Practical Advice, Quick Insights, SCIE, Standards, UK, Universal Interest | Tagged Action for Carers Surrey, Active Involvement Groups, Adult Social Care, Adult Social Care Services, All Together Now Project, Barriers to Involvement, Benefits of Integrated Care, Birmingham City Council’s Adults and Communities Directorate, Blur Roles, Building Community Capacity, Cameron McLeish Consultants, Capable Communities, Capable Communities and Adult Citizens, Care Integration, CareBank, Carer Engagement Strategies, Carer-Controlled Organisations, Caring for Our Future: Reforming Care and Support, Centre for Well-Being: nef (the new economics foundation), Charles Leadbeater, Co-operatives, Co-Production, Co-production Monitoring Group (Think Local Act Personal), Co-Production Network (SCIE), Collaboration, Collaborative Care, Collaborative Working, Commissioning User-Led Organisations, Community Capacity, Community Care, Community Empowerment, Community Involvement, Dementia Capable Communities, Department of Health’s Caring for Our Future: Shared Ambitions for Care and Support Consultation, Disability Rights UK, Economics of Co-Production, Edgar Kahn, Embedding Co-Production, Empowerment, Engagement, Equality and Excellence, Equality Group Organisations, Health and Social Care, Health and Social Care Integration, Health and Well Being Strategies, Health Services Management Centre: University of Birmingham, Healthy Living Club, Implications of the Francis Inquiry Report, Independent Support, Information Sharing, Institute for Research and Innovation in Social Services: IRISS, Integrated and Community-Based Care, Integrated Care and Support, Integrated Dementia Care, Integrated Provision, Joint Strategic Needs Assessment (JSNA), JSNA, KeyRing, Local Involvement Networks, Local Partnerships, London Borough of Newham, Look Ahead Care and Support, Multiagency Teams, Multidisciplinary Team Care, My Way, National Development Team for Inclusion, nef (the new economics foundation), New Economics Foundation (nef), Northamptonshire Community Housing Network, Northern Ireland Disability Strategy, Partnership, Partnership and Collaboration, Patient and Public Involvement, Patient and Public Involvement (PPI) Network, Patient Engagement, Patient Involvement, People-Centred Care, Public Health Agency, Public Services Lab, Putting People First, Race Equality Foundation, Reciprocity, Redesigning Support for Care Leavers, Repercussions From the Francis Inquiry Report, Right to Control Initiative, SCIE's Co-Production Network, SCIE's Co-Production Strategy, Scottish Community Development Centre, Seldom Heard Groups, Service User Involvement, Shaping Our Lives, Shared Lives and Supported Living Schemes, Shared Lives Carers, Sharing Learning, Social Care, Social Care Institute for Excellence (SCIE), Social Care Policy, Team Working, Think Local Act Personal (TLAP), Think Local Act Personal Co-production Monitoring Group, Timebanking, Timebanking UK, University of Birmingham, User Involvement, User-Controlled Organisations, User-Led Organisations (ULOs) | Leave a comment

Loneliness of Dementia Exposed (BBC News / Alzheimer’s Society)

Posted on September 3, 2013 by Dementia and Elderly Care News

Summary The Alzheimer’s Society is campaigning for towns and cities to become “dementia-friendly” in order to improve the social inclusion of sufferers. The results of surveys conducted by the Alzheimer’s Society and YouGov regarding the problems of loneliness and social … Continue reading →

Posted in Alzheimer's Society, BBC News, Charitable Bodies, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), In the News, Management of Condition, Mental Health, National, Person-Centred Care, Practical Advice, Quick Insights, Standards, Statistics, UK, Universal Interest | Tagged Accessible Community Activities, Acknowledgement of Potential, Active and Supportive Communities, Active Engagement, Active Life for Frail Isolated Elders (ALFIE), Active Life for Frail Isolated Elders (ALFIE): Tower Hamlets, AESOP Consortium, Age and Ageing, Age-Friendly Environments, Ageing Population, Ageing Society, All Party Parliamentary Group on Dementia: 2013 BAME Inquiry, All-Party Parliamentary Group on Dementia, Avon and Wiltshire Mental Health Partnership NHS Trust, Awareness and Understanding, Awareness Raising, BBC Health News, Befrienders, Businesses and Services, Circles of Support for People with Dementia, Community, Community Activities, Community Connections, Community Engagement, Community Life, Community Networks, Community Support, Community-Based Interventions, Community-Based Services, Community-Based Support, Crawley Dementia Action Alliance, Creating Community, Creating Dementia Friendly Environments, Crystal Blue Consulting, Cuimhne: Irish Memory Loss Alliance, DEEP: Dementia Engagement and Empowerment Project, Dementia Awareness, Dementia Empowerment and Engagement Project, Dementia Friendly Environments: Changing Environments, Dementia Friends, Dementia Without Walls (York), Dementia-Friendly Churches, Dementia-friendly Churches: North West Midlands, Dementia-Friendly Cities, Dementia-Friendly Communities, Dementia-Friendly Communities (DFCsurvey), Dementia-Friendly Community Model, Dementia-Friendly Design, Dementia-Friendly Environmental Design, Dementia-Friendly Homes, Dementia-Friendly Housing, Dementia-Friendly Towns, Dementia-Friendly Villages, Dementia-Supportive Communities, Developing Dementia Friendly Environments, Developing Dementia Friendly Environments for Specific Cultural Communities, Early Diagnosis, Easy-to-Navigate Environments, Economic Case for Dementia-Friendly Communities, Elderly Care Facilitators, Empowerment, Empowerment and Dementia, Engagement, Enjoyment and General Engagement, Environmental Design, Environmental Improvements, GeniUS! York, Gnosall Medical Practice, Greening Dementia, Hampshire Dementia Adviser Service, Happy Safe Out and About (buddy scheme), Inclusion, Independence, Innovations in Dementia: a CIC, Joseph Rowntree Foundation, Loneliness, Loneliness and Dementia, Loneliness and Social Isolation, Maintaining Independence, Museum of Liverpool, National Dementia Declaration, Neighbourhoods for Life, Patient Involvement, Plymouth Arts and Heritage Service, Preventing Loneliness, Respectful and Responsive Businesses and Services, Safe Environments, Seldom Heard Groups, Social Exclusion, Social Inclusion, Staying Independent, Stigma, Stigma-Free Environments, Supportive Environments, Think Again Programme, Think Again Programme: Avon and Wiltshire Mental Health Partnership NHS Trust, Timely Diagnosis, Tower Hamlets, Tower Hamlets Friends and Neighbours, Transport, Travel, Worcestershire County Council Museum Services, YouGov, Your Community Matters: Merseyside | Leave a comment

Engaging with BME Communities (NHS Confederation / BME Leadership Forum)

Posted on June 16, 2013 by Dementia and Elderly Care News

Summary The principles of the NHS entail promoting equality and diversity as central to the delivery of high quality services. This report from the NHS Confederation’s BME Leadership Forum presents examples of service providers and commissioners which have developed innovative … Continue reading →

Posted in Commissioning, Community Care, For Carers (mostly), For Nurses and Therapists (mostly), For Social Workers (mostly), Mental Health Network (NHS Confederation), National, NHS, NHS Confederation, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, UK | Tagged Access for All, Adult Social Care Outcomes Framework (ASCOF), Afiya Trust, African Women Days, BAME Experiences, Better Health Briefings, Black and Minority Ethnic (BME) Leadership Forum, Black Asian Minority Ethnic (BAME), BME Communities, BME Leadership Forum, BME Older Person’s Carers Network, BME: Black and Minority Ethnic, C-TIE Tool, Co-operative Community Action, Commissioning Cycle, Commissioning Outcomes Framework, Community Engagement, Cultural Leadership, Culture, Delivering Race Equality, Dementia Champions, Diversity, EEiC Project, Empowerment, Engagement, Engaging BME Communities, Equality, Equality and Diversity, Ethnic Inequalities, Evidence and Ethnicity in Commissioning (EEiC) Project, Grassroots Working, Health and Wellbeing Boards (HWBs), Health Equality Library Portal (NHS North West), Health Inequalities, Health Inequalities in England, Inequalities in Health Outcomes, Interpreters (Translation), Language Barriers, Language Support, Leadership, Liverpool, Liverpool Primary Care Trust, Marmot Review, Mary Seacole Awards, Mental Health Network (MHN), Minority Ethnic Groups (UK), Missed Opportunities in the Commissioning Cycle, Mothertongue, Multi-Ethnic Groups, National Association for Voluntary and Community Action (NAVCA), NHS Confederation's BME Leadership Forum, NHS Culture, NHS Devon and South Devon Healthcare NHS Foundation Trust, NHS Employers' Equality and Diversity Strategic Forum, NHS Merseyside, NHS Outcomes Framework, NIHR CLAHRC for South Yorkshire, Partnership Working, Patient and Public Engagement (PPE), PPE: Patient and Public Engagement, Princes Park Model in Liverpool, Project SEARCH (Diversity), Public Health Outcomes Framework, Race Equality, Race Equality Foundation, Race Equality in Mental Health, Restraint for Psychiatric Patients (RESPECT), Seldom Heard Groups, Services and Support for BAME Communities, Sheffield, Sheffield African Caribbean Mental Health Association (SACMHA), Sheffield Care Trust, Sheffield City Council, Sheffield Hallam University, Sheffield Health and Social Care NHS Foundation Trust (SHSCT), South Asian Community, South Devon, Strategic Planning, Strategy for Crisis Intervention and Prevention (SCIP), Sub-Cultures, Torbay, Tower Hamlets Health Equity Project, University of Leeds, University of Sheffield, VCF Organisations, Voice4Change England, Voluntary and Community Organisations (VCOs, Voluntary Community and Faith (VCF), Yemeni Health Days | Leave a comment

NHS Friends and Family Test: Publishing Results (Department of Health)

Posted on February 20, 2013 by Dementia and Elderly Care News

Summary This guidance helps providers of NHS funded services to calculate and present NHS friends and family test results. Full Text Link Reference Department of Health (2013). The NHS friends and family test: publication guidance. Leeds: Department of Health, February … Continue reading →

Posted in Acute Hospitals, Community Care, For Doctors (mostly), For Nurses and Therapists (mostly), National, NHS, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged A&E Services, Acute Care, Acute Hospital Care, Acute Hospitals, Care in General Hospitals, Carer Satisfaction, Choice, Data Collection at Site and Ward Level, David Cameron, Department of Health: NHS Midlands and East, Equality Impact Assessment, Equality Impact Assessment (EQIA), Feedback, FFT: Friends and Family Test, Friends and Family Test (NHS), General Hospitals, Hard to Reach Groups, Health and Wellbeing Boards, Healthwatch, Implementation for Choice, Local Surveys, Mid Staffordshire NHS Foundation Trust, NHS Friends and Family Test, NHS Funded Acute Trusts, NHS London, NHS North, NHS Outcomes Framework, NHS Outcomes Framework Domains, NHS South, Patient Care, Patient Choice, Patient Experience, Patient Feedback, Patient Opinion, Patient Satisfaction, Patient Surveys, Picker Institute Principles of Patient-Centred Care, Poorly Heard Groups, Principles of Patient-Centred Care (Picker Institute), ROCR: Review of Central Returns, Seldom Heard Groups, Strategic Health Authority Lead Contacts, Systems and Technologies for Surveying, User Experience | Leave a comment

NHS Friends and Family Test: Implementation Guide (Department of Health)

Posted on October 7, 2012 by Dementia and Elderly Care News

Summary This guidance explains how to put the national friends and family test into practice in the NHS. It is aimed initially at NHS acute services, for use with inpatients and patients discharged from A&E. Data collection should be in … Continue reading →

Posted in Acute Hospitals, Commissioning, Community Care, Department of Health, For Doctors (mostly), For Nurses and Therapists (mostly), National, NHS, Person-Centred Care, Practical Advice, Proposed for Next Newsletter, Quick Insights, UK, Universal Interest | Tagged A&E, A&E Services, Acute Care, Acute Hospital Care, Acute Hospitals, Care in General Hospitals, Carer Satisfaction, Choice, Data Collection at Site and Ward Level, David Cameron, Department of Health: NHS Midlands and East, Equality Impact Assessment, Equality Impact Assessment (EQIA), Feedback, FFT: Friends and Family Test, Friends and Family Test (NHS), General Hospitals, Hard to Reach Groups, Health and Wellbeing Boards, Healthwatch, Implementation for Choice, Local Surveys, Mid Staffordshire NHS Foundation Trust, NHS Friends and Family Test, NHS Funded Acute Trusts, NHS London, NHS North, NHS Outcomes Framework, NHS Outcomes Framework Domains, NHS South, Patient Care, Patient Choice, Patient Experience, Patient Feedback, Patient Opinion, Patient Satisfaction, Patient Surveys, Picker Institute Principles of Patient-Centred Care, Poorly Heard Groups, Principles of Patient-Centred Care (Picker Institute), ROCR: Review of Central Returns, Seldom Heard Groups, Strategic Health Authority Lead Contacts, Systems and Technologies for Surveying, User Experience | Leave a comment

Tag Archives: Seldom Heard Groups

NHS Friends and Family Test: Publishing Results (Department of Health)

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