Tag Archives: Whistleblowing Helpline

Complaints Matter: Improving Complaints Handling (BBC News / CQC)

Summary The Care Quality Commission’s “Complaints Matter” report identifies variations in how complaints are handled throughout the NHS, primary care and adult social care services in England. The regulator wants complaints about health and social care to be encouraged and … Continue reading

Posted in Acute Hospitals, BBC News, Commissioning, Community Care, CQC: Care Quality Commission, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, Management of Condition, National, NHS, Patient Care Pathway, Person-Centred Care, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

More on Barriers to Effective Whistleblowing (BBC News / Patients First / Health Select Committee)

Summary Whistleblowers who “speak out” about their concerns concerning care standards in the health service may still face obstacles, problems and intimidation, despite recent progress in the creation of a more open and transparent NHS culture. Patients First has submitted … Continue reading

Posted in Acute Hospitals, BBC News, Community Care, Department of Health, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), In the News, National, NHS, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Whistleblowing in the NHS: Theory Versus Practice? (BBC News / Whistleblowing Helpline / NAO / SCIE)

Summary Dr Raj Mattu, a heart specialist was dismissed by University Hospital of Coventry and Warwickshire NHS Trust in 2010, after almost a decade of alleged unfair treatment by his employers, since exposing the cases of two patients who had … Continue reading

Posted in Acute Hospitals, BBC News, In the News, National, National Audit Office, NHS, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

NHS Whistleblowing Guidelines Published by NMC (BBC News / NMC)

Summary New guidelines have been issued by the Nursing and Midwifery Council (NMC) to assist NHS staff who need to raise concerns about patient care. Read more: BBC News. NHS whistle-blower guidelines published by NMC. Reference NHS whistle-blower guidelines published by NMC. … Continue reading

Posted in For Carers (mostly), For Nurses and Therapists (mostly), National, NHS, NHS Employers, Person-Centred Care, Practical Advice, Quick Insights, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

SCIE’s Whistleblowing Resources (SCIE)

Summary The Social Care Institute for Excellence (SCIE) website has a comprehensive section on Whistleblowing. Section headings cover: Whistleblowing for employers. Whistleblowing for employees. Whistleblowing codes of conduct. Whistleblowing: what the research and policy says. “An important part of promoting … Continue reading

Posted in Acute Hospitals, For Carers (mostly), For Doctors (mostly), For Nurses and Therapists (mostly), For Researchers (mostly), For Social Workers (mostly), National, Patient Care Pathway, Person-Centred Care, Practical Advice, Quick Insights, SCIE, Standards, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

More From the RCN’s Annual Conference in Liverpool (BBC News)

Summary Nurses feel they are being targeted and treated unfairly. More “fall-out” from the Royal College of Nursing (RCN)’s Annual Conference in Liverpool: Read more: BBC News: Is nurse training plan a stupid idea?. Reference Triggle, N. (2013). Is nurse training plan … Continue reading

Posted in BBC News, For Nurses and Therapists (mostly), In the News, National, NHS, Quick Insights, RCN, Standards, UK, Universal Interest | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment